チャットボット市場 : 2025-2033年

チャットボット市場規模、シェア、トレンド、予測：タイプ、製品、アプリケーション、組織規模、業種、地域別、2025-2033年

世界のチャットボット市場規模は、2024年に69億5,000万米ドルと評価されました。IMARC Groupは、今後、市場規模は2033年までに444億9,000万米ドルに達し、2025年から2033年にかけて20.40%の年平均成長率（CAGR）で成長すると予測しています。現在、北米が市場を支配しています。チャットボット市場シェアの拡大は、高度な技術インフラ、インターネット普及率の向上、そして顧客エンゲージメントソリューションへの需要の高まりによって牽引されています。

人工知能（AI）と自然言語処理（NLP）技術の進歩により、チャットボットの能力が向上し、人間の言語をより効果的に理解し、応答できるようになりました。企業は、即時サポートの提供、応答時間の短縮、パーソナライズされたインタラクションの提供など、顧客体験全体を向上させるために、チャットボットに大きく依存しています。さらに、24時間体制の顧客エンゲージメントを必要とするeコマースプラットフォームやデジタルサービスの拡大も、チャットボットの導入を促進しています。さらに、銀行、小売、医療など、様々な業界における自動化のニーズにより、定型業務の処理、人的負荷の軽減、そしてエラーの削減を目的としたチャットボットの導入が進んでいます。加えて、大規模な顧客サービスチームの必要性を最小限に抑えることで運用コストを削減できるという認識が高まり、コスト効率への要求が高まっていることも、市場の成長を後押ししています。さらに、チャットボットの導入を支援するメッセージングプラットフォームの普及も、チャットボット市場の見通しを明るくしています。

米国は、多くの要因から市場の重要地域として浮上しています。この市場は、確立された技術インフラと革新的なエコシステムにより成長を遂げています。米国には、チャットボット開発の中核技術であるAI、機械学習（ML）、NLPの進歩に取り組んでいる大手テクノロジー企業が多数存在します。また、米国には、特にeコマース、銀行、ヘルスケア、エンターテインメントなどの業界で、顧客サービスの向上や業務の合理化のためにチャットボットを導入している新興企業や既存企業も多数存在します。さらに、インターネットの普及率が高く、スマートフォンが広く使用されている米国は、チャットボット導入に理想的な環境を提供しています。ピュー研究所の公式ウェブサイトに掲載された記事によると、2024年には米国の成人の96%がインターネットを使用するようになります。さらに、AI研究機関のリーダーやこの分野のテクノロジー大手によって開発・運用されているチャットボットの新しいソリューションは、その利用を促進しています。

Report Overview

The global chatbot market size was valued at USD 6.95 Billion in 2024. Looking forward, IMARC Group estimates the market to reach USD 44.49 Billion by 2033, exhibiting a CAGR of 20.40% from 2025-2033. North America currently dominates the market. The chatbot market share is driven by advanced technology infrastructure, increasing internet penetration, and rising demand for customer engagement solutions.

Advancements in artificial intelligence (AI) and natural language processing (NLP) technologies are improving chatbot capabilities, enabling them to understand and respond to human language more effectively. Businesses are considerably relying on chatbots for improving the overall customer experience by offering instant support, enhancing response times, and providing personalized interactions. Besides this, the expansion of e-commerce platforms and digital services, which require round-the-clock customer engagement, encourages the adoption of chatbots. Additionally, the need for automation in different industries, including banking, retail and healthcare, is resulting in the increasing integration of chatbots for handling routine tasks, minimizing human workload, and minimizing errors. Apart from this, the increasing demand for cost-effectiveness, with organizations recognizing that chatbots can reduce operational costs by minimizing the need for large customer service teams, is propelling the market growth. Furthermore, the growing popularity of messaging platforms, which support chatbot assimilation, is creating a positive chatbot market outlook.

The United States has come out as a key region in the market because of numerous factors. The market is experiencing growth due to the well-established technological infrastructure and innovative ecosystem. The country has a high number of major tech companies that work on advancements in AI, machine learning (ML), and NLP, which are core technologies behind chatbot development. The US also has a large presence of startups and established companies adopting chatbots to enhance customer service and streamline operations, particularly in industries like e-commerce, banking, healthcare, and entertainment. In addition, with high internet penetration, and widespread smartphone usage, the US provides an ideal environment for chatbot adoption. According to the article published on the official website of Pew Research Centre, in 2024, 96% of adults in the US use the internet. Besides that, new solutions of chatbots developed and put into operation by leaders in AI research institutions and tech giants of this sphere enhance their usage.

Chatbot Market Trends:

Rising Demand for 24/7 Customer Support

The increasing demand for 24/7 customer support is positively influencing the market. Customers are continuously relying on businesses offering immediate responses to their queries, irrespective of the time. As per the survey of an industry, 90% of the customers rate an immediate revert to a major factor when they are looking for customer service assistance. Conventional customer service frameworks depend significantly on human representatives, which makes it challenging to fulfill this demand because of restricted operating hours and the expensive upkeep of a sizable customer service workforce. This renders chatbots a desirable option since they can function without breaks, delivering immediate answers to user questions. The ability to automate customer service functions and manage large volumes of inquiries helps businesses to scale their support systems effectively.

Growing Adoption of Messaging Platforms

The increasing adoption of messaging platforms is impelling the chatbot market growth. As per industry reports, there have been 473 Billion mobile interactions and a 91% increase in conversational messaging in the year 2024. Messaging apps like WhatsApp, Facebook Messenger, and WeChat have become integral parts of people’s daily lives, with Billions of users across the globe. These platforms provide companies a distinct chance to interact with clients instantly and on a medium their clients are accustomed to. For example, Tata AIA Life Insurance in India reported that around 3,000 clients successfully completed payments totaling INR 40 Million (USD 0.5 Million) for renewal via WhatsApp. The integration of chatbots into these messaging platforms is motivating companies to offer immediate customer service, disseminate information, and perform transactions straight within the chat interface.

Increasing Use of Chatbots in Healthcare

Chatbots are being used in the healthcare industry, which is fueling the market growth. They provide a range of services, such as scheduling appointments, providing medical information, offering symptom checks, and mental health support. According to an industry survey, 74% of patients prefer a chatbot for simpler queries. Also, chatbots are reported to save the healthcare industry up to USD 3.7 Billion by helping healthcare centers to automate processes and take over tasks like appointment scheduling from front desk staff. Moreover, healthcare chatbots are recognized for assessing patient symptoms, offering initial diagnoses, and suggesting suitable actions by utilizing AI and machine learning ML. Healthcare chatbots are being combined with electronic health records (EHRs) to ensure smooth access to patient history, facilitating informed decision-making.

Chatbot Market Report Scope:

Chatbot Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global chatbot market, along with forecast at the global, regional, and country levels from 2025-2033. The market has been categorized based on type, product, application, organization size, and vertical.

Analysis by Type:

• Standalone
• Web-based
• Messenger-based/Third party

Standalone chatbots represent the largest segment. They function autonomously without needing integration with other applications or platforms, allowing them to be adaptable across different industries. This is enticing companies of different sizes, especially small and medium-sized businesses, which may have few IT resources. These chatbots employ AI and NLP technologies to manage a variety of tasks, like personal assistance, without requiring human involvement. Additionally, their capacity to operate independently enables companies to optimize processes, cut expenses, and deliver effective and comprehensive assistance to clients. Standalone chatbots are also easier to deploy and maintain, offering a quick setup with less technical overhead compared to more complex integrated solutions. They prove to be highly useful, as they can support a vast range of customer communication from a simple request up to more complicated types of assistance.

Analysis by Product:

• Artificial Intelligence
• Marketing
• Human Intelligence

Marketing chatbots hold a considerable market share and they are made for improving user engagement, generating leads, and enhancing overall sales by interacting with potential customers in a timely manner. These chatbots provide product suggestions, respond to inquiries, present promotions, and assist users during the buying process. Furthermore, their capacity to function across various platforms, including websites, social networks, and messaging applications, guarantees extensive reach. They can collect information from user interactions and allow marketing chatbots to provide customized experiences, enhancing user satisfaction and loyalty. These bots can perform surveys and collect feedback, helping companies to stay updated with different preferences. These chatbots can be customized for suiting a brand’s tone as well as style, thereby offering a unified and professional experience. By leveraging NLP and ML, marketing chatbots can simulate human dialogues, improving the effectiveness and involvement of communications.

Analysis by Application:

• Bots for Service
• Bots for Social Media
• Bots for Payments/Order Processing
• Bots for Marketing
• Others

Bots for service exhibit a clear dominance in the market because they are employed for improving overall customer support and service operations by offering immediate and automated responses to customer inquiries. These bots are implemented via different platforms, including websites and messaging apps, to help customers with tasks, such as tracking orders, booking appointments, and replying to frequently asked questions. In addition, their capacity to operate minimizes wait time and operational costs, while simultaneously enhancing customer loyalty and satisfaction. These chatbots can efficiently handle a wide range of service tasks from answering frequently asked questions to minimizing technical issues, offering real-time assistance, and providing personalized solutions. They also reduce the need for large customer service teams, lowering operational costs for companies.

Analysis by Organization Size:

• Small Enterprises
• Medium Enterprises
• Large Enterprises

Large enterprises are presently dominating the market as they are using chatbots for streamlining operations, driving business efficiency and enhancing customer engagement. Chatbots are utilized by them to manage high volumes of customer interactions, provide personalized support, and gather valuable insights into customer behavior. These organizations require advanced chatbot solutions to improve efficiency and provide consistent support across various channels. Besides this, the scalability of chatbots allows large enterprises to deploy them across various departments, such as customer service, marketing, and human resources (HR) to ensure consistent and efficient communication. With larger budgets and access to cutting-edge technology, enterprises can invest in more sophisticated AI-driven chatbots that automate routine tasks and integrate seamlessly with existing systems. According to the chatbot market forecast, larger enterprises are more likely to prioritize data-driven insights and advanced analytics, which chatbots can provide by collecting and analyzing customer interactions.

Analysis by Vertical:

• Healthcare
• Retail
• Banking, Financial Services, and Insurance
• Media and Entertainment
• Travel and Tourism
• E-commerce
• Others

E-commerce dominates the market, as businesses employ chatbots for improving the shopping experience, driving sales and streamlining customer service. These chatbots help customers by offering product suggestions, addressing questions about products and policies, ensuring seamless transactions, and managing post-purchase assistance, like order tracking and returns. Additionally, AI and ML technologies are assimilated to provide customized interactions, adjusting responses and suggestions according to each customer’s behavior and preferences. Chatbots help to streamline the purchasing process by guiding users through the buying journey and addressing concerns. E-commerce businesses also benefit from chatbots by automating routine tasks, which reduces operational costs and enables human agents to take up more complicated issues. Additionally, chatbots enable e-commerce platforms to provide 24/7 support while catering to customers in different time zones and ensuring a seamless shopping experience. In the highly competitive e-commerce space, chatbots play a critical role in providing instant support and order tracking. They ensure that online shoppers can get help anytime, improving the overall customer experience and increasing conversion rates.

Regional Analysis:

• North America

o               United States

o               Canada

• Asia-Pacific

o               China

o               Japan

o               India

o               South Korea

o               Australia

o               Indonesia

o               Others

• Europe

o               Germany

o               France

o               United Kingdom

o               Italy

o               Spain

o               Russia

o               Others

• Latin America

o               Brazil

o               Mexico

o               Others

• Middle East and Africa

North America enjoys the leading position in the market, which can be accredited to different factors, which include the establishment of key technology businesses, high adoption rates of advanced technologies, and considerable investments in AI and ML related research and development (R&D) activities. Besides this, the robust digital infrastructure and high internet penetration that enable the widespread implementation of chatbot solutions across various industries, such as retail, healthcare, banking, and customer service, is impelling the market growth. The region has a high number of leading tech companies, encouraging the development of cutting-edge innovations for chatbot functionality. Additionally, the strong focus on personalized customer interactions and the growing demand for customer support is fueling the market growth. Businesses in North America prioritize customer experience and are adopting chatbots to improve service efficiency, reduce costs, and enhance engagement. Government agencies are also spending resources on the development of better and improved AI solutions that increase chatbot capabilities. In similar way, in January 2025, The US National Science Foundation (NSF) revealed a major investment of $140 million to create seven National Artificial Intelligence Research Institutes (AI Institutes). This program seeks to strengthen the AI workforce and improve the comprehension of the technology’s uses.

Key Regional Takeaways:

United States Chatbot Market Analysis

The US remains a worldwide leader in AI innovation, with the country serving as the breeding ground for a significant number of AI startups. The high influx of capital through funding in startups highlights the growing reliance on AI technologies across industries like customer service, healthcare, retail, and finance. The high demand for businesses to offer 24/7 customer support, improve operational efficiency, and provide personalized experiences is encouraging the adoption of AI-powered chatbots. Additionally, the expansion of e-commerce platforms, the growing popularity of virtual assistants, and the integration of chatbots with messaging platforms are positively influencing the market. Government initiatives and investments in AI technologies continue to support innovation, while both large corporations and innovative startups contribute to continuous advancements in chatbot solutions. In 2024, The US government provided funds in its annual budget with a total investment of $2 Billion for R&D activities into new technology in areas, such as advanced manufacturing, advanced wireless, AI, biotechnology, microelectronics and semiconductors, and quantum information science. Chatbots become essential tools that can help the business to improve engagement with customers as well as operations efficiency in the US market because of the increased competitive nature in the digital economy.

Asia Pacific Chatbot Market Analysis

The market for chatbots in the Asia-Pacific (APAC) region is distinguished by the region’s rapid digital transformation and the increasing adoption of AI technologies. According to the UNFPA, APAC is home to 60% of the world’s population, including highly populous nations like China and India, contributing to a diverse and large user base. This demographic size is a key factor in the region’s rising demand for AI-driven solutions. Businesses across sectors, such as e-commerce, telecommunications, banking, and healthcare are adopting chatbots to improve customer service, manage inquiries, and streamline operations. The rise of 5G networks and expanding internet access are also playing a critical role in the widespread adoption of AI-powered solutions. Additionally, governments in APAC are investing in AI initiatives, fostering further development and deployment of chatbots. With the increasing shift towards automation and the need for enhanced customer experiences, chatbots are becoming indispensable tools for businesses in APAC, helping them to stay competitive in a fast-evolving digital landscape.

Europe Chatbot Market Analysis

Europe accounts for a sizeable portion of the chatbot industry due to the increasing demand for customer service automation and the adoption of AI technologies across various industries. According to the European Commission, in 2023, 8% of EU enterprises utilized AI technologies, highlighting the growing recognition of AI’s potential to improve operational efficiency and customer engagement. Businesses in sectors, such as finance, retail, travel, and healthcare are adopting chatbots to handle routine queries, automate administrative tasks, and deliver personalized user experiences. The expansion of e-commerce platforms and the need for real-time customer support are also contributing to the market growth, as chatbots help businesses to manage interactions and enhance customer satisfaction. Additionally, the European regulatory environment, particularly the General Data Protection Regulation (GDPR), has driven the development of secure and compliant chatbot solutions that ensure data privacy. A considerable increase in the reliance on smartphones, along with the growing popularity of messaging apps is catalyzing the demand by enabling businesses to engage with consumers seamlessly. With investments from both large corporations and small enterprises in AI-powered solutions, the chatbot market in Europe is set to continue its expansion, providing businesses with innovative tools to enhance customer service.

Latin America Chatbot Market Analysis

Latin America is experiencing market expansion, driven by the growing adoption of AI technologies and the increasing demand for customer service automation. According to GSMA, by 2030, 5G will hold around 60% of mobile connections in the region, further enhancing digital transformation. As businesses in sectors like retail, banking, and telecommunications focus on improving customer engagement, chatbots are becoming essential tools. The growing use of smartphones, internet connectivity, and the diversification of e-commerce platforms is promoting the use of chatbots, which play a pivotal role in increasing operational efficiency and the quality of customer interactions.

Middle East and Africa Chatbot Market Analysis

The chatbot market in the Middle East and Africa (MEA) is witnessing strong growth, which can be accredited to digital transformation, in confluence with increased investments in AI technologies. In the Gulf Cooperation Council (GCC) countries, Ericsson estimates that by the end of 2024, 47% of the population will have 5G subscriptions, fueling the adoption of advanced technologies like chatbots. Industries, such as banking, retail, and healthcare are integrating AI-powered solutions to enhance customer service, automate tasks, and boost operational efficiency. Additionally, rising smartphone usage and internet connectivity are propelling the market growth.

Competitive Landscape:

Key players in the market and emerging AI startups are strengthening the market growth. They are investing in developing advanced NLP and ML technologies, improving chatbot efficiency and capabilities. By providing both customizable chatbot platforms and specialized solutions, they enable businesses across various sectors, such as e-commerce, healthcare, and banking, to deploy automated customer service, sales, and support systems. They indulge in research and development (R&D) activities and innovations, leading to smarter and more intuitive chatbots capable of handling complex tasks and integrating with other enterprise systems. Additionally, leading companies make partnerships to expand the reach of chatbot technologies, offering better integration across multiple platforms and delivering seamless customer experiences. In April 2024, Artificial Solutions, a multinational technology company, signed an agreement with MedHelp Care for AI-based voice chatbot, Teneo. The company will integrate Teneo’s voice chatbot into MedHelp Care’s telephone service. This will reduce waiting times, increase the level of service, and free up nurses’ time for more complex advice. This system will provide high-level voice comprehension and resolve customer problems in any format.

The report provides a comprehensive analysis of the competitive landscape in the chatbot market with detailed profiles of all major companies, including:

• [24]7.ai, Inc.
• Acuvate Software Pvt. Ltd.
• Aivo
• Artificial Solutions International AB
• Creative Virtual Ltd.
• eGain Corporation
• International Business Machines Corporation
• Inbenta Holdings Inc.
• Kore.ai Inc.
• LiveChat Inc.
• Nuance Communications Inc.
• Verint Systems Inc.

Key Questions Answered in This Report

1.How big is the chatbot market?

2.What is the future outlook of the chatbot market?

3.What are the key factors driving the chatbot market?

4.Which region accounts for the largest chatbot market share?

5.Which are the leading companies in the global chatbot market?

Table of Contents

1   Preface

2   Scope and Methodology

2.1    Objectives of the Study

2.2    Stakeholders

2.3    Data Sources

2.3.1    Primary Sources

2.3.2    Secondary Sources

2.4    Market Estimation

2.4.1    Bottom-Up Approach

2.4.2    Top-Down Approach

2.5    Forecasting Methodology

3   Executive Summary

4   Introduction

4.1    Overview

4.2    Key Industry Trends

5   Global Chatbot Market

5.1    Market Overview

5.2    Market Performance

5.3    Impact of COVID-19

5.4    Market Forecast

6   Market Breakup by Type

6.1    Standalone

6.1.1 Market Trends

6.1.2 Market Forecast

6.2    Web-based

6.2.1 Market Trends

6.2.2 Market Forecast

6.3    Messenger-based/Third party

6.3.1 Market Trends

6.3.2 Market Forecast

7   Market Breakup by Product

7.1    Artificial Intelligence

7.1.1 Market Trends

7.1.2 Market Forecast

7.2    Marketing

7.2.1 Market Trends

7.2.2 Market Forecast

7.3    Human Intelligence

7.3.1 Market Trends

7.3.2 Market Forecast

8   Market Breakup by Application

8.1    Bots for Service

8.1.1 Market Trends

8.1.2 Market Forecast

8.2    Bots for Social Media

8.2.1 Market Trends

8.2.2 Market Forecast

8.3    Bots for Payments/Order Processing

8.3.1 Market Trends

8.3.2 Market Forecast

8.4    Bots for Marketing

8.4.1 Market Trends

8.4.2 Market Forecast

8.5    Others

8.5.1 Market Trends

8.5.2 Market Forecast

9   Market Breakup by Organization Size

9.1    Small Enterprises

9.1.1 Market Trends

9.1.2 Market Forecast

9.2    Medium Enterprises

9.2.1 Market Trends

9.2.2 Market Forecast

9.3    Large Enterprises

9.3.1 Market Trends

9.3.2 Market Forecast

10  Market Breakup by Vertical

10.1    Healthcare

10.1.1 Market Trends

10.1.2 Market Forecast

10.2    Retail

10.2.1 Market Trends

10.2.2 Market Forecast

10.3    Banking, Financial Services, and Insurance

10.3.1 Market Trends

10.3.2 Market Forecast

10.4    Media and Entertainment

10.4.1 Market Trends

10.4.2 Market Forecast

10.5    Travel and Tourism

10.5.1 Market Trends

10.5.2 Market Forecast

10.6    E-commerce

10.6.1 Market Trends

10.6.2 Market Forecast

10.7    Others

10.7.1 Market Trends

10.7.2 Market Forecast

11  Market Breakup by Region

11.1    North America

11.1.1 United States

11.1.1.1 Market Trends

11.1.1.2 Market Forecast

11.1.2 Canada

11.1.2.1 Market Trends

11.1.2.2 Market Forecast

11.2    Asia-Pacific

11.2.1 China

11.2.1.1 Market Trends

11.2.1.2 Market Forecast

11.2.2 Japan

11.2.2.1 Market Trends

11.2.2.2 Market Forecast

11.2.3 India

11.2.3.1 Market Trends

11.2.3.2 Market Forecast

11.2.4 South Korea

11.2.4.1 Market Trends

11.2.4.2 Market Forecast

11.2.5 Australia

11.2.5.1 Market Trends

11.2.5.2 Market Forecast

11.2.6 Indonesia

11.2.6.1 Market Trends

11.2.6.2 Market Forecast

11.2.7 Others

11.2.7.1 Market Trends

11.2.7.2 Market Forecast

11.3    Europe

11.3.1 Germany

11.3.1.1 Market Trends

11.3.1.2 Market Forecast

11.3.2 France

11.3.2.1 Market Trends

11.3.2.2 Market Forecast

11.3.3 United Kingdom

11.3.3.1 Market Trends

11.3.3.2 Market Forecast

11.3.4 Italy

11.3.4.1 Market Trends

11.3.4.2 Market Forecast

11.3.5 Spain

11.3.5.1 Market Trends

11.3.5.2 Market Forecast

11.3.6 Russia

11.3.6.1 Market Trends

11.3.6.2 Market Forecast

11.3.7 Others

11.3.7.1 Market Trends

11.3.7.2 Market Forecast

11.4    Latin America

11.4.1 Brazil

11.4.1.1 Market Trends

11.4.1.2 Market Forecast

11.4.2 Mexico

11.4.2.1 Market Trends

11.4.2.2 Market Forecast

11.4.3 Others

11.4.3.1 Market Trends

11.4.3.2 Market Forecast

11.5    Middle East and Africa

11.5.1 Market Trends

11.5.2 Market Breakup by Country

11.5.3 Market Forecast

12  SWOT Analysis

12.1    Overview

12.2    Strengths

12.3    Weaknesses

12.4    Opportunities

12.5    Threats

13  Value Chain Analysis

14  Porters Five Forces Analysis

14.1    Overview

14.2    Bargaining Power of Buyers

14.3    Bargaining Power of Suppliers

14.4    Degree of Competition

14.5    Threat of New Entrants

14.6    Threat of Substitutes

15  Price Analysis

16  Competitive Landscape

16.1    Market Structure

16.2    Key Players

16.3    Profiles of Key Players

16.3.1    [24]7.ai Inc.

16.3.1.1 Company Overview

16.3.1.2 Product Portfolio

16.3.2    Acuvate Software Pvt. Ltd.

16.3.2.1 Company Overview

16.3.2.2 Product Portfolio

16.3.3    Aivo

16.3.3.1 Company Overview

16.3.3.2 Product Portfolio

16.3.4    Artificial Solutions International AB

16.3.4.1 Company Overview

16.3.4.2 Product Portfolio

16.3.4.3 Financials

16.3.5    Creative Virtual Ltd.

16.3.5.1 Company Overview

16.3.5.2 Product Portfolio

16.3.6    eGain Corporation

16.3.6.1 Company Overview

16.3.6.2 Product Portfolio

16.3.6.3 Financials

16.3.7    International Business Machines Corporation

16.3.7.1 Company Overview

16.3.7.2 Product Portfolio

16.3.7.3 Financials

16.3.7.4 SWOT Analysis

16.3.8    Inbenta Holdings Inc.

16.3.8.1 Company Overview

16.3.8.2 Product Portfolio

16.3.9    Kore.ai Inc.

16.3.9.1 Company Overview

16.3.9.2 Product Portfolio

16.3.10    LiveChat Inc.

16.3.10.1 Company Overview

16.3.10.2 Product Portfolio

16.3.10.3 Financials

16.3.11    Nuance Communications Inc.

16.3.11.1 Company Overview

16.3.11.2 Product Portfolio

16.3.11.3 Financials

16.3.11.4 SWOT Analysis

16.3.12    Verint Systems Inc.

16.3.12.1 Company Overview

16.3.12.2 Product Portfolio

16.3.12.3 Financials

16.3.12.4 SWOT Analysis

List of Tables

Table 1: Global: Chatbot Market: Key Industry Highlights, 2024 and 2033

Table 2: Global: Chatbot Market Forecast: Breakup by Type (in Million USD), 2025-2033

Table 3: Global: Chatbot Market Forecast: Breakup by Product (in Million USD), 2025-2033

Table 4: Global: Chatbot Market Forecast: Breakup by Application (in Million USD), 2025-2033

Table 5: Global: Chatbot Market Forecast: Breakup by Organization Size (in Million USD), 2025-2033

Table 6: Global: Chatbot Market Forecast: Breakup by Vertical (in Million USD), 2025-2033

Table 7: Global: Chatbot Market Forecast: Breakup by Region (in Million USD), 2025-2033

Table 8: Global: Chatbot Market: Competitive Structure

Table 9: Global: Chatbot Market: Key Players

List of Figures

Figure 1: Global: Chatbot Market: Major Drivers and Challenges

Figure 2: Global: Chatbot Market: Sales Value (in Billion USD), 2019-2024

Figure 3: Global: Chatbot Market Forecast: Sales Value (in Billion USD), 2025-2033

Figure 4: Global: Chatbot Market: Breakup by Type (in %), 2024

Figure 5: Global: Chatbot Market: Breakup by Product (in %), 2024

Figure 6: Global: Chatbot Market: Breakup by Application (in %), 2024

Figure 7: Global: Chatbot Market: Breakup by Organization Size (in %), 2024

Figure 8: Global: Chatbot Market: Breakup by Vertical (in %), 2024

Figure 9: Global: Chatbot Market: Breakup by Region (in %), 2024

Figure 10: Global: Chatbot (Standalone) Market: Sales Value (in Million USD), 2019 & 2024

Figure 11: Global: Chatbot (Standalone) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 12: Global: Chatbot (Web-based) Market: Sales Value (in Million USD), 2019 & 2024

Figure 13: Global: Chatbot (Web-based) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 14: Global: Chatbot (Messenger-based/Third party) Market: Sales Value (in Million USD), 2019 & 2024

Figure 15: Global: Chatbot (Messenger-based/Third party) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 16: Global: Chatbot (Artificial Intelligence) Market: Sales Value (in Million USD), 2019 & 2024

Figure 17: Global: Chatbot (Artificial Intelligence) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 18: Global: Chatbot (Marketing) Market: Sales Value (in Million USD), 2019 & 2024

Figure 19: Global: Chatbot (Marketing) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 20: Global: Chatbot (Human Intelligence) Market: Sales Value (in Million USD), 2019 & 2024

Figure 21: Global: Chatbot (Human Intelligence) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 22: Global: Chatbot (Bots for Service) Market: Sales Value (in Million USD), 2019 & 2024

Figure 23: Global: Chatbot (Bots for Service) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 24: Global: Chatbot (Bots for Social Media) Market: Sales Value (in Million USD), 2019 & 2024

Figure 25: Global: Chatbot (Bots for Social Media) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 26: Global: Chatbot (Bots for Payments/Order Processing) Market: Sales Value (in Million USD), 2019 & 2024

Figure 27: Global: Chatbot (Bots for Payments/Order Processing) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 28: Global: Chatbot (Bots for Marketing) Market: Sales Value (in Million USD), 2019 & 2024

Figure 29: Global: Chatbot (Bots for Marketing) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 30: Global: Chatbot (Other Applications) Market: Sales Value (in Million USD), 2019 & 2024

Figure 31: Global: Chatbot (Other Applications) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 32: Global: Chatbot (Small Enterprises) Market: Sales Value (in Million USD), 2019 & 2024

Figure 33: Global: Chatbot (Small Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 34: Global: Chatbot (Medium Enterprises) Market: Sales Value (in Million USD), 2019 & 2024

Figure 35: Global: Chatbot (Medium Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 36: Global: Chatbot (Large Enterprises) Market: Sales Value (in Million USD), 2019 & 2024

Figure 37: Global: Chatbot (Large Enterprises) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 38: Global: Chatbot (Healthcare) Market: Sales Value (in Million USD), 2019 & 2024

Figure 39: Global: Chatbot (Healthcare) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 40: Global: Chatbot (Retail) Market: Sales Value (in Million USD), 2019 & 2024

Figure 41: Global: Chatbot (Retail) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 42: Global: Chatbot (Banking, Financial Services, and Insurance) Market: Sales Value (in Million USD), 2019 & 2024

Figure 43: Global: Chatbot (Banking, Financial Services, and Insurance) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 44: Global: Chatbot (Media and Entertainment) Market: Sales Value (in Million USD), 2019 & 2024

Figure 45: Global: Chatbot (Media and Entertainment) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 46: Global: Chatbot (Travel and Tourism) Market: Sales Value (in Million USD), 2019 & 2024

Figure 47: Global: Chatbot (Travel and Tourism) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 48: Global: Chatbot (E-commerce) Market: Sales Value (in Million USD), 2019 & 2024

Figure 49: Global: Chatbot (E-commerce) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 50: Global: Chatbot (Other Verticals) Market: Sales Value (in Million USD), 2019 & 2024

Figure 51: Global: Chatbot (Other Verticals) Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 52: North America: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 53: North America: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 54: United States: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 55: United States: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 56: Canada: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 57: Canada: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 58: Asia-Pacific: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 59: Asia-Pacific: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 60: China: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 61: China: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 62: Japan: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 63: Japan: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 64: India: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 65: India: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 66: South Korea: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 67: South Korea: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 68: Australia: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 69: Australia: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 70: Indonesia: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 71: Indonesia: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 72: Others: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 73: Others: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 74: Europe: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 75: Europe: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 76: Germany: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 77: Germany: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 78: France: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 79: France: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 80: United Kingdom: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 81: United Kingdom: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 82: Italy: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 83: Italy: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 84: Spain: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 85: Spain: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 86: Russia: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 87: Russia: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 88: Others: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 89: Others: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 90: Latin America: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 91: Latin America: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 92: Brazil: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 93: Brazil: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 94: Mexico: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 95: Mexico: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 96: Others: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 97: Others: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 98: Middle East and Africa: Chatbot Market: Sales Value (in Million USD), 2019 & 2024

Figure 99: Middle East and Africa: Chatbot Market: Breakup by Country (in %), 2024

Figure 100: Middle East and Africa: Chatbot Market Forecast: Sales Value (in Million USD), 2025-2033

Figure 101: Global: Chatbot Industry: SWOT Analysis

Figure 102: Global: Chatbot Industry: Value Chain Analysis

Figure 103: Global: Chatbot Industry: Porter’s Five Forces Analysis

IMARC Group（International Market Analysis Research and Consulting Group／アイマークグループ）は多様な産業・地域の経営戦略と市場調査に関する情報を世界の企業に提供するインドを拠点とした調査会社です。

ライセンス別価格表

調査会社の事情により予告なしに変更されることがございます。最新の状況およびその他のパターンについてはお問い合わせください。

ライセンスタイプ1

ライセンスタイプ2

ご購入に関するご案内

価格・納期について

• 価格
  • ウェブサイトに記載の外貨（定価）を見積日のTTSレートで換算後消費税を加えた金額が弊社からの請求金額になります。見積金額はレート変動に関係なく見積書発行日より2週間有効です。手数料（ハンドリングチャージ）無料。
• ライセンス
  • シングルユーザライセンス
    • 提供ファイル：印刷不可PDF
    • 1名のみレポートファイルのご利用が可能です。
  • 5ユーザライセンス
    • 提供ファイル：印刷可能PDF
    • 同一企業内5名までレポートファイルのご共有可能です。
  • コーポレートライセンス
    • 提供ファイル：印刷可能PDF
    • 同一企業内人数無制限でレポートファイルのご共有可能です。
• 納品方法
  • Eメール
• 納期
  • ご注文後2-3営業日

ご注文方法

• レポートページ内のお問い合わせフォームより見積もりをご請求ください。確認次第見積書と発注書をお送りいたします。既に弊社の見積書をお持ちの場合にはEメールまたはFAXでご注文ください。

その他

• 商品の性質上、ご注文後のキャンセル/返品/交換はできません。ご了承ください。

株式会社SEMABIZはIMARC Groupの日本の販売代理店として、IMARC Groupのレポートを取り扱っております。サンプルページのご依頼、見積り、レポートに関するご質問など購入前のご相談はいつでもお気軽にSEMABIZまでご連絡ください。

最新調査レポート

• レコメンデーションエンジン市場規模、シェア、傾向、予測、2025-2033年
• スマートロボット市場規模、シェア、傾向、予測、2025-2033年
• ソーシャルロボット市場規模、シェア、傾向、予測、2025-2033年
• 通信API市場規模、シェア、傾向、予測、2025-2033年
• Wi-Fiホットスポット市場規模、シェア、傾向、予測、2025-2033年

IMARC Group  出版レポート一覧