クラウドマネージドサービス市場

出版:MarketsandMarkets(マーケッツアンドマーケッツ) 出版年月:2021年12月

クラウドマネージドサービス市場: サービスの種類(マネージドビジネス、マネージドネットワーク、マネージドセキュリティ、マネージドインフラストラクチャ、マネージドモビリティ)、組織の規模、業種、地域別 – 2026年までの世界予測

Cloud Managed Services Market with COVID-19 Impact, by Service Type (Managed Business, Managed Network, Managed Security, Managed Infrastructure, and Managed Mobility), Organization Size, Vertical, and Region – Global Forecast to 2026

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The cloud managed services market size is expected to grow from USD 86.1 billion in 2021 to USD 139.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 10.1% during the forecast period. Cloud managed services are rapidly gaining acceptance worldwide by large enterprises and SMEs due to various benefits, including the rise in digitization and emerging trend of workplace transformation, reduced costs, efficient collaborations, and reduced time to market new products.
Managed Communication and Collaboration services segment is expected to grow at a higher rate during the forecast period
Communication and collaboration play a crucial role in any organization; they help employees improve their efficiency and enhance team collaboration. It is not a single tool or product but a collection of solutions, which organizations implement to ensure all their technologies work together, smoothly and securely, for near real-time collaboration. It consists of a variety of communication tools, such as voice, IP telephony calling, instant messaging, desktop sharing, telepresence, and web conferencing, audio conferencing, and video conferencing, to interact together in a virtually seamless way.
To increase business productivity and maintain a competitive edge in the market, SMEs are adopting cloud managed services at a higher rate
Organizations with an employee range of 1 and 999 are categorized under SMEs. These enterprises face greater resource crunch than larger enterprises and require better methods to solve complexities for better cost optimization on their business processes. With the increasing number of SMEs worldwide, the requirement for managed services is also increasing. Cloud services have become the central part of the business process due to their flexibility and ease of use and are expected to grow in the coming years. Security and compliance and reduction in downtime are some of the major benefits SMEs are experiencing through the adoption of managed services.
The retail and consumer goods industry vertical is expected to grow at the highest rate during the forecast period The retail sector is one of the fastest-growing verticals due to the rising consumer purchasing power; thus, the vertical is attracting major companies around the world. The growing trends in mobile data consumption and the increased usage of smartphones and tablets in the countries have paved the way for greater demand for mobility solutions in the retail industry. Consumer goods companies from beverages to cosmetics are weighing their future business model approach.
North America to dominate the cloud managed services market in 2021
North America has been an extremely open and competitive market in terms of the adoption of cloud managed services solutions across verticals, such as healthcare, IT, and manufacturing. It is the topmost region in adopting cloud managed services. It has been extremely responsive toward adopting the latest technological advancements, such as integration technologies with AI, cloud, and mobile technologies within traditional cloud managed services. Higher internet penetration is a major driver for adopting cloud applications. The increasing adoption of the recurring revenue model. North America is expected to grow the adoption of managed services by businesses. However, service providers with a focus on customer engagement would gain more return from the recurring revenue model.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profiles of the primary participants is as follows:
• By Company Type: Tier I: 42%, Tier II: 24%, and Tier III: 34%
• By Designation: C-Level: 28%, D-Level: 38%, and Others:34%
• By Region: North America: 41%, Europe: 22%, APAC: 19%, Row: 18%
The report profiles the following key vendors:
IBM (US), Ericsson (Sweden), AWS (US), Cisco (US), Infosys (India), NTT DATA (Japan), Fujitsu (Japan), Accenture (Ireland), HPE (US), NEC (Japan), Atos (France), Alcatel-Lucent (France), TCS (India), Wipro (India), Rackspace (US), Datacom (New Zealand), Huawei (China), Cloudicity (Washington), Connectria (US), DLT Solutions (US), Sirius Compture Solutions (US).
Research Coverage
The global cloud managed services market has been segmented by service types, organization size, vertical, and region. The cloud managed services market is sub segmented by service types which includes managed business services, managed network services,managed security services, managed infrastructure services, managed mobility services, managed communication and collaboration services. Based on organization size, the market is classified into SMEs and large enterprises. Verticals considered in the study include government, banking, financial services, and insurance (BFSI), telecom, retail and consumer goods, healthcare and lifescience, manufacturing, IT, energy and utilities and others (energy and utilities, IT, media, entertainment and education). By region, the market is studied across North America, Europe, APAC, MEA, and Latin America.
Key Benefits of Buying the Report

The report will help the market leaders/new entrants in the cloud managed services market with information on the closest approximations of the revenue numbers for the overall cloud managed services market and the subsegments. The report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.


目次

1 INTRODUCTION 28
1.1 INTRODUCTION TO COVID-19 28
1.2 COVID-19 HEALTH ASSESSMENT 28
FIGURE 1 COVID-19: GLOBAL PROPAGATION 28
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 29
1.3 COVID-19 ECONOMIC ASSESSMENT 30
FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020 30
1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT 31
FIGURE 4 CRITERIA IMPACTING GLOBAL ECONOMY 31
FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF GLOBAL ECONOMY 32
1.4 OBJECTIVES OF THE STUDY 33
1.5 MARKET DEFINITION 33
1.5.1 INCLUSIONS AND EXCLUSIONS 34
1.6 MARKET SCOPE 35
1.6.1 MARKET SEGMENTATION 35
1.6.2 REGIONS COVERED 36
1.6.3 YEARS CONSIDERED FOR THE STUDY 36
1.7 CURRENCY CONSIDERED 37
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2017–2020 37
1.8 STAKEHOLDERS 37
1.9 SUMMARY OF CHANGES 38
2 RESEARCH METHODOLOGY 39
2.1 RESEARCH DATA 39
FIGURE 6 CLOUD MANAGED SERVICES MARKET: RESEARCH DESIGN 39
2.1.1 SECONDARY DATA 40
2.1.2 PRIMARY DATA 41
2.1.2.1 Breakup of primary profiles 41
FIGURE 7 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 41
TABLE 2 PRIMARY RESPONDENTS: CLOUD MANAGED SERVICES MARKET 42
2.1.2.2 Key industry insights 42
2.2 MARKET BREAKUP AND DATA TRIANGULATION 43
FIGURE 8 DATA TRIANGULATION 43
2.3 MARKET SIZE ESTIMATION 44
FIGURE 9 CLOUD MANAGED SERVICES MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 44
FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF CLOUD MANAGED SERVICES FROM VENDORS 45
FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF CLOUD MANAGED SERVICES VENDORS 46
FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION 47
FIGURE 13 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND SIDE): REVENUE GENERATED FROM CLOUD MANAGED SERVICE TYPES (1/2) 48
2.4 MARKET FORECAST 49
TABLE 3 FACTOR ANALYSIS 49
2.5 ASSUMPTIONS FOR THE STUDY 50
2.6 LIMITATIONS OF THE STUDY 50
3 EXECUTIVE SUMMARY 51
FIGURE 14 CLOUD MANAGED SERVICES MARKET: GLOBAL SNAPSHOT 51
FIGURE 15 TOP-GROWING SEGMENTS IN THE CLOUD MANAGED SERVICES MARKET 53
FIGURE 16 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 53
FIGURE 17 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SIZE DURING THE FORECAST PERIOD 54
FIGURE 18 TOP VERTICALS IN THE CLOUD MANAGED SERVICES MARKET (USD MILLION) 55
FIGURE 19 NORTH AMERICA TO HOLD THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 55
4 PREMIUM INSIGHTS 57
4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN THE CLOUD MANAGED SERVICES MARKET 57
FIGURE 20 FOCUSING ON CORE BUSINESS AND INCREASING RETURN ON INVESTMENT TO DRIVE THE ADOPTION OF CLOUD MANAGED SERVICES 57
4.2 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE (2021 VS. 2026) 58
FIGURE 21 MANAGED INFRASTRUCTURE SERVICES SEGMENT TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 58
4.3 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE (2021 VS. 2026) 58
FIGURE 22 LARGE ENTERPRISES SEGMENT TO HOLD A LARGER MARKET SHARE DURING THE FORECAST PERIOD 58
4.4 CLOUD MANAGED SERVICES MARKET, BY VERTICAL (2021 VS. 2026) 59
FIGURE 23 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO HOLD THE LARGEST MARKET SHARE DURING THE FORECAST PERIOD 59
4.5 CLOUD MANAGED SERVICES MARKET INVESTMENT SCENARIO 59
FIGURE 24 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT FIVE YEARS 59
5 MARKET OVERVIEW AND INDUSTRY TRENDS 60
5.1 INTRODUCTION 60
5.2 MARKET DYNAMICS 60
FIGURE 25 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: CLOUD MANAGED SERVICES MARKET 60
5.2.1 DRIVERS 61
5.2.1.1 A proactive approach to maintenance 61
5.2.1.2 Increasing IT spending of companies 61
5.2.1.3 Growing trend of technologies, such as big data and analytics 61
5.2.2 RESTRAINTS 61
5.2.2.1 Data security and privacy 61
5.2.2.2 Quality issues from cloud managed service providers 61
5.2.3 OPPORTUNITIES 62
5.2.3.1 Growth in anything-as-a-service technologies 62
5.2.3.2 Increasing adoption of cloud-based technology 62
5.2.3.3 SMEs demand for cloud managed services 62
5.2.4 CHALLENGES 62
5.2.4.1 Cloud invoices and multiple accounts 62
5.2.4.2 Integrations with third-party applications 63
5.3 CASE STUDY ANALYSIS 63
5.3.1 CASE STUDY 1: RELIABLE NETWORK PERFORMANCE 63
5.3.2 CASE STUDY 2: BUSINESS CONTINUITY AGAINST DISASTER-RELATED DISRUPTIONS 63
5.3.3 CASE STUDY: 3 ACCELERATED TIME TO MARKET 64
5.3.4 CASE STUDY: 4 BLOCKCHAIN TECHNOLOGY FOR SUPERIOR PAYMENT SOLUTION 64
5.3.5 CASE STUDY: 5 IMPLEMENTATION OF MIGRATING MANAGED SERVICES 65
5.4 ECOSYSTEM 66
FIGURE 26 CLOUD MANAGED SERVICES MARKET: ECOSYSTEM 66
5.5 VALUE CHAIN ANALYSIS 67
FIGURE 27 CLOUD MANAGED SERVICES MARKET: VALUE CHAIN 67
5.6 PRICING ANALYSIS 68
5.7 PATENT ANALYSIS 69
FIGURE 28 NUMBER OF PATENT DOCUMENTS PUBLISHED 69
FIGURE 29 TOP FIVE PATENT OWNERS(GLOBAL) 69
TABLE 4 TOP TEN PATENT OWNERS 70
TABLE 5 PATENTS GRANTED TO VENDORS IN THE CLOUD MANAGED SERVICES MARKET 70
5.8 TECHNOLOGICAL ANALYSIS 71
5.8.1 BIG DATA AND ANALYTICS 71
5.8.2 ARTIFICIAL INTELLIGENCE 71
5.8.3 MACHINE LEARNING 71
5.9 COVID-19-DRIVEN MARKET DYNAMICS 72
5.9.1 DRIVERS AND OPPORTUNITIES 72
5.9.2 RESTRAINTS AND CHALLENGES 73

5.10 PORTER’S FIVE FORCES ANALYSIS 74
FIGURE 30 CLOUD MANAGED SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 74
TABLE 6 CLOUD MANAGED SERVICES MARKET: PORTER’S FIVE FORCES ANALYSIS 74
5.10.1 THREAT OF NEW ENTRANTS 75
5.10.2 THREAT OF SUBSTITUTES 75
5.10.3 BARGAINING POWER OF SUPPLIERS 75
5.10.4 BARGAINING POWER OF BUYERS 75
5.10.5 INTENSITY OF COMPETITIVE RIVALRY 75
5.11 REGULATIONS 76
5.11.1 NORTH AMERICA 76
5.11.2 EUROPE 76
5.11.3 ASIA PACIFIC 77
5.11.4 MIDDLE EAST AND SOUTH AFRICA 77
5.11.5 LATIN AMERICA 78
5.12 TRENDS/DISRUPTIONS IMPACTING BUYERS 78
FIGURE 31 CLOUD MANAGED SERVICES MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS 78
6 CLOUD MANAGED SERVICES MARKET, BY SERVICE TYPE 79
6.1 INTRODUCTION 80
FIGURE 32 MANAGED COMMUNICATION AND COLLABORATION SERVICES SEGMENT TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD 80
6.1.1 SERVICE TYPES: CLOUD MANAGED SERVICES MARKET DRIVERS 80
6.1.2 SERVICE TYPES: COVID-19 IMPACT 82
TABLE 7 CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION) 82
TABLE 8 CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION) 83
6.2 MANAGED SECURITY SERVICES 83
FIGURE 33 MANAGED IDENTITY AND ACCESS MANAGEMENT SEGMENT TO GROW AT THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 84
TABLE 9 MANAGED SECURITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 84
TABLE 10 MANAGED SECURITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 85
TABLE 11 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION) 85
TABLE 12 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION) 86
6.2.1 MANAGED IDENTITY AND ACCESS MANAGEMENT 86
TABLE 13 MANAGED IDENTITY AND ACCESS MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 86
TABLE 14 MANAGED IDENTITY AND ACCESS MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 87

6.2.2 MANAGED ANTIVIRUS/ANTI-MALWARE 87
TABLE 15 MANAGED ANTIVIRUS/ANTIMALWARE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 87
TABLE 16 MANAGED ANTIVIRUS/ANTIMALWARE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 88
6.2.3 MANAGED FIREWALL 88
TABLE 17 MANAGED FIREWALL: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 88
TABLE 18 MANAGED FIREWALL: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 89
6.2.4 MANAGED RISK AND COMPLIANCE MANAGEMENT 89
TABLE 19 MANAGED RISK AND COMPLIANCE MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 89
TABLE 20 MANAGED RISK AND COMPLIANCE MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 90
6.2.5 MANAGED VULNERABILITY MANAGEMENT 90
TABLE 21 MANAGED VULNERABILITY MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 90
TABLE 22 MANAGED VULNERABILITY MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 91
6.2.6 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT 91
TABLE 23 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 91
TABLE 24 MANAGED SECURITY INFORMATION AND EVENT MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 92
6.2.7 MANAGED INTRUSION DETECTION SYSTEM/ INTRUSION PREVENTION SYSTEM 92
TABLE 25 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 92
TABLE 26 MANAGED INTRUSION DETECTION SYSTEM/INTRUSION PREVENTION SYSTEM: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 93
6.2.8 MANAGED DATA LOSS PREVENTION 93
TABLE 27 MANAGED DATA LOSS PREVENTION: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 93
TABLE 28 MANAGED DATA LOSS PREVENTION: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 94
6.2.9 OTHER MANAGED SECURITY SERVICES 94
TABLE 29 OTHER MANAGED SECURITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 94
TABLE 30 OTHER MANAGED SECURITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 95
6.3 MANAGED NETWORK SERVICES 95
FIGURE 34 MANAGED NETWORK MONITORING AND MANAGEMENT SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD 95
TABLE 31 MANAGED NETWORK SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 96
TABLE 32 MANAGED NETWORK SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 96
TABLE 33 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION) 96
TABLE 34 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION) 97
6.3.1 MANAGED NETWORK PROVISIONING 97
TABLE 35 MANAGED NETWORK PROVISIONING: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 97
TABLE 36 MANAGED NETWORK PROVISIONING: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 98
6.3.2 MANAGED NETWORK MONITORING AND MANAGEMENT 98
TABLE 37 MANAGED NETWORK MONITORING AND MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 98
TABLE 38 MANAGED NETWORK MONITORING AND MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 99
6.4 MANAGED INFRASTRUCTURE SERVICES 99
FIGURE 35 SERVER MANAGEMENT SERVICES SEGMENT TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD 99
TABLE 39 MANAGED INFRASTRUCTURE SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 100
TABLE 40 MANAGED INFRASTRUCTURE SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 100
TABLE 41 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION) 100
TABLE 42 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION) 101
6.4.1 STORAGE MANAGEMENT 101
TABLE 43 STORAGE MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 101
TABLE 44 STORAGE MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 102
6.4.2 SERVER MANAGEMENT 102
TABLE 45 SERVER MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 102
TABLE 46 SERVER MANAGEMENT: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 103
6.4.3 MANAGED PRINT SERVICES 103
TABLE 47 MANAGED PRINT SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 103
TABLE 48 MANAGED PRINT SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 104
6.5 MANAGED COMMUNICATION AND COLLABORATION SERVICES 104
FIGURE 36 MANAGED UNIFIED COMMUNICATION AS A SERVICE SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD 104
TABLE 49 MANAGED COMMUNICATION AND COLLABORATION SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 105
TABLE 50 MANAGED COMMUNICATION AND COLLABORATION SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 105
TABLE 51 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION) 105
TABLE 52 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION) 106
6.5.1 MANAGED VOICE OVER INTERNET PROTOCOL 106
TABLE 53 MANAGED VOICE OVER INTERNET PROTOCOL: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 106
TABLE 54 MANAGED VOICE OVER INTERNET PROTOCOL: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 107
6.5.2 MANAGED UNIFIED COMMUNICATION AS A SERVICE 107
TABLE 55 MANAGED UNIFIED COMMUNICATION AS A SERVICE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 107
TABLE 56 MANAGED UNIFIED COMMUNICATION AS A SERVICE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 108
6.6 MANAGED MOBILITY SERVICES 108
FIGURE 37 APPLICATION MANAGEMENT SERVICES SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD 108
TABLE 57 MANAGED MOBILITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 109
TABLE 58 MANAGED MOBILITY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 109
TABLE 59 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION) 109
TABLE 60 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION) 110
6.6.1 DEVICE MANAGEMENT SERVICES 110
TABLE 61 DEVICE MANAGEMENT SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 110
TABLE 62 DEVICE MANAGEMENT SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 111
6.6.2 APPLICATION MANAGEMENT SERVICES 111
TABLE 63 APPLICATION MANAGEMENT SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 111
TABLE 64 APPLICATION MANAGEMENT SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 112
6.7 MANAGED BUSINESS SERVICES 112
FIGURE 38 CONTINUITY AND DISASTER RECOVERY SERVICES SEGMENT TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD 112
TABLE 65 MANAGED BUSINESS SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 113
TABLE 66 MANAGED BUSINESS SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 113
TABLE 67 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION) 113
TABLE 68 CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION) 114
6.7.1 BUSINESS PROCESS SERVICES 114
TABLE 69 BUSINESS PROCESS SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 114
TABLE 70 BUSINESS PROCESS SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 115
6.7.2 CONTINUITY AND DISASTER RECOVERY SERVICES 115
TABLE 71 CONTINUITY AND DISASTER RECOVERY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 115
TABLE 72 CONTINUITY AND DISASTER RECOVERY SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 116
6.7.3 OTHER MANAGED BUSINESS SERVICES 116
TABLE 73 OTHER MANAGED BUSINESS SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 116
TABLE 74 OTHER MANAGED BUSINESS SERVICES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 117
7 CLOUD MANAGED SERVICES MARKET, BY ORGANIZATION SIZE 118
7.1 INTRODUCTION 119
FIGURE 39 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER GROWTH RATE DURING THE FORECAST PERIOD 119
7.1.1 ORGANIZATION SIZES: CLOUD MANAGED SERVICES MARKET DRIVERS 119
7.1.2 ORGANIZATION SIZES: COVID-19 IMPACT 119
TABLE 75 CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 120
TABLE 76 CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 120
7.2 LARGE ENTERPRISES 120
TABLE 77 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 121
TABLE 78 LARGE ENTERPRISES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 121
7.3 SMALL AND MEDIUM-SIZED ENTERPRISES 121
TABLE 79 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 122
TABLE 80 SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 122
8 CLOUD MANAGED SERVICES MARKET, BY VERTICAL 123
8.1 INTRODUCTION 124
FIGURE 40 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 124
8.1.1 VERTICALS: CLOUD MANAGED SERVICES MARKET DRIVERS 124
8.1.2 VERTICALS: COVID-19 IMPACT 125
TABLE 81 CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 126
TABLE 82 CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 126
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 127
TABLE 83 BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 127
TABLE 84 BANKING, FINANCIAL SERVICES, AND INSURANCE: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 127
8.3 TELECOM 128
TABLE 85 TELECOM: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 128
TABLE 86 TELECOM: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 128
8.4 INFORMATION TECHNOLOGY 129
TABLE 87 INFORMATION TECHNOLOGY: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 129
TABLE 88 INFORMATION TECHNOLOGY: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 129
8.5 GOVERNMENT AND PUBLIC SECTOR 130
TABLE 89 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 130
TABLE 90 GOVERNMENT AND PUBLIC SECTOR: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 130
8.6 HEALTHCARE AND LIFE SCIENCES 131
TABLE 91 HEALTHCARE AND LIFE SCIENCES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 131
TABLE 92 HEALTHCARE AND LIFE SCIENCES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 131
8.7 RETAIL AND CONSUMER GOODS 132
TABLE 93 RETAIL AND CONSUMER GOODS: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 132
TABLE 94 RETAIL AND CONSUMER GOODS: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 132
8.8 MANUFACTURING 133
TABLE 95 MANUFACTURING: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 133
TABLE 96 MANUFACTURING: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 133
8.9 ENERGY AND UTILITIES 134
TABLE 97 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 134
TABLE 98 ENERGY AND UTILITIES: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 134
8.10 OTHER VERTICALS 135
TABLE 99 OTHER VERTICALS: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 135
TABLE 100 OTHER VERTICALS: CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 135

9 CLOUD MANAGED SERVICES MARKET, BY REGION 136
9.1 INTRODUCTION 137
FIGURE 41 ASIA PACIFIC TO GROW AT THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD 137
TABLE 101 CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 137
TABLE 102 CLOUD MANAGED SERVICES MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 138
9.2 NORTH AMERICA 138
9.2.1 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET DRIVERS 138
9.2.2 NORTH AMERICA: COVID-19 IMPACT 138
FIGURE 42 NORTH AMERICA: MARKET SNAPSHOT 139
TABLE 103 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION) 139
TABLE 104 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION) 140
TABLE 105 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION) 140
TABLE 106 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION) 141
TABLE 107 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION) 141
TABLE 108 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION) 141
TABLE 109 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION) 142
TABLE 110 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION) 142
TABLE 111 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION) 142
TABLE 112 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION) 142
TABLE 113 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION) 143
TABLE 114 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION) 143
TABLE 115 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION) 143
TABLE 116 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION) 143
TABLE 117 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 144
TABLE 118 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 144
TABLE 119 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 144
TABLE 120 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 145
TABLE 121 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION) 145
TABLE 122 NORTH AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 145
9.2.3 UNITED STATES 146
TABLE 123 UNITED STATES: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 146
TABLE 124 UNITED STATES: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 146
9.2.4 CANADA 146
TABLE 125 CANADA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 146
TABLE 126 CANADA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 147
9.3 EUROPE 147
9.3.1 EUROPE: CLOUD MANAGED SERVICES MARKET DRIVERS 147
9.3.2 EUROPE: COVID-19 IMPACT 147
TABLE 127 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION) 148
TABLE 128 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION) 148
TABLE 129 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION) 149
TABLE 130 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION) 149
TABLE 131 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION) 150
TABLE 132 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION) 150
TABLE 133 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION) 150
TABLE 134 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION) 150
TABLE 135 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION) 151
TABLE 136 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION) 151
TABLE 137 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION) 151
TABLE 138 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION) 151
TABLE 139 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION) 152
TABLE 140 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION) 152
TABLE 141 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 152
TABLE 142 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 152
TABLE 143 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 153
TABLE 144 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 153
TABLE 145 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION) 154
TABLE 146 EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 154
9.3.3 UNITED KINGDOM 154
TABLE 147 UNITED KINGDOM: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 154
TABLE 148 UNITED KINGDOM: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 155
9.3.4 REST OF EUROPE 155
TABLE 149 REST OF EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 155
TABLE 150 REST OF EUROPE: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 155
9.4 ASIA PACIFIC 156
9.4.1 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET DRIVERS 156
9.4.2 ASIA PACIFIC: COVID-19 IMPACT 156
FIGURE 43 ASIA PACIFIC: MARKET SNAPSHOT 157
TABLE 151 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION) 157
TABLE 152 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION) 158
TABLE 153 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION) 158
TABLE 154 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION) 159
TABLE 155 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION) 159
TABLE 156 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION) 159
TABLE 157 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION) 160
TABLE 158 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION) 160
TABLE 159 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION) 160
TABLE 160 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION) 160
TABLE 161 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION) 161
TABLE 162 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION) 161
TABLE 163 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION) 161
TABLE 164 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION) 161
TABLE 165 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 162
TABLE 166 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 162
TABLE 167 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 162
TABLE 168 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 163
TABLE 169 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION) 163
TABLE 170 ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 163
9.4.3 CHINA 164
TABLE 171 CHINA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 164
TABLE 172 CHINA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 164
9.4.4 REST OF ASIA PACIFIC 164
TABLE 173 REST OF ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 164
TABLE 174 REST OF ASIA PACIFIC: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 165
9.5 MIDDLE EAST AND AFRICA 165
9.5.1 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET DRIVERS 165
9.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT 165
TABLE 175 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION) 166
TABLE 176 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION) 166
TABLE 177 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION) 167
TABLE 178 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION) 167
TABLE 179 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION) 168
TABLE 180 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION) 168
TABLE 181 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION) 168
TABLE 182 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION) 168
TABLE 183 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION) 169
TABLE 184 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION) 169
TABLE 185 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION) 169
TABLE 186 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION) 169
TABLE 187 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION) 170
TABLE 188 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION) 170
TABLE 189 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 170
TABLE 190 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 170
TABLE 191 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 171
TABLE 192 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 171
TABLE 193 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION) 172
TABLE 194 MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 172
9.5.3 KINGDOM OF SAUDI ARABIA 172
TABLE 195 KINGDOM OF SAUDI ARABIA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 172
TABLE 196 KINGDOM OF SAUDI ARABIA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 173
9.5.4 REST OF MIDDLE EAST AND AFRICA 173
TABLE 197 REST OF MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 173
TABLE 198 REST OF MIDDLE EAST AND AFRICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 173
9.6 LATIN AMERICA 174
9.6.1 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET DRIVERS 174
9.6.2 LATIN AMERICA: COVID-19 IMPACT 174
TABLE 199 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2016–2020 (USD MILLION) 175
TABLE 200 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY SERVICE TYPE, 2021–2026 (USD MILLION) 175
TABLE 201 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2016–2020 (USD MILLION) 176
TABLE 202 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED SECURITY SERVICE, 2021–2026 (USD MILLION) 176
TABLE 203 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2016–2020 (USD MILLION) 177
TABLE 204 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED NETWORK SERVICE, 2021–2026 (USD MILLION) 177
TABLE 205 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2016–2020 (USD MILLION) 177
TABLE 206 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED INFRASTRUCTURE SERVICE, 2021–2026 (USD MILLION) 177
TABLE 207 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2016–2020 (USD MILLION) 178
TABLE 208 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED COMMUNICATION AND COLLABORATION SERVICE, 2021–2026 (USD MILLION) 178
TABLE 209 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2016–2020 (USD MILLION) 178
TABLE 210 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED MOBILITY SERVICE, 2021–2026 (USD MILLION) 178
TABLE 211 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2016–2020 (USD MILLION) 179
TABLE 212 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY MANAGED BUSINESS SERVICE, 2021–2026 (USD MILLION) 179
TABLE 213 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 179
TABLE 214 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 179
TABLE 215 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 180
TABLE 216 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 180
TABLE 217 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION) 181
TABLE 218 LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 181
9.6.3 MEXICO 181
TABLE 219 MEXICO: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 181
TABLE 220 MEXICO: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 182
9.6.4 REST OF LATIN AMERICA 182
TABLE 221 REST OF LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 182
TABLE 222 REST OF LATIN AMERICA: CLOUD MANAGED SERVICES MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 182
10 COMPETITIVE LANDSCAPE 183
10.1 INTRODUCTION 183
FIGURE 44 MARKET EVALUATION FRAMEWORK 183
10.2 MARKET RANKING 184
FIGURE 45 MARKET RANKING IN 2021 184
10.3 MARKET SHARE OF TOP VENDORS 184
TABLE 223 CLOUD MANAGED SERVICES: DEGREE OF COMPETITION 184
FIGURE 46 CLOUD MANAGED SERVICES MARKET: VENDOR SHARE ANALYSIS 185
10.4 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS 186
FIGURE 47 HISTORICAL REVENUE ANALYSIS 186
10.5 COMPANY EVALUATION QUADRANT 187
FIGURE 48 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 187
10.5.1 STAR 187
10.5.2 EMERGING LEADER 187
10.5.3 PERVASIVE 188
10.5.4 PARTICIPANT 188
TABLE 224 GLOBAL COMPANY FOOTPRINT 188
TABLE 225 COMPANY VERTICAL FOOTPRINT (1/2) 189
TABLE 226 COMPANY VERTICAL FOOTPRINT (2/2) 189
TABLE 227 COMPANY REGION FOOTPRINT 190
TABLE 228 COMPANY SERVICE FOOTPRINT 190
FIGURE 49 CLOUD MANAGED SERVICES MARKET: COMPANY EVALUATION QUADRANT 191
10.6 COMPETITIVE SCENARIO 191
TABLE 229 CLOUD MANAGED SERVICES MARKET: NEW PRODUCT LAUNCHES, 2019–2021 191
TABLE 230 CLOUD MANAGED SERVICES MARKET: DEALS, 2019–2021 194
TABLE 231 CLOUD MANAGED SERVICES MARKET: OTHERS, 2021 201
11 COMPANY PROFILES 202
11.1 KEY PLAYERS 202
(Business Overview, Services, Key Insights, Recent Developments, MnM View)*
11.1.1 IBM 202
TABLE 232 IBM: BUSINESS OVERVIEW 202
FIGURE 50 IBM: COMPANY SNAPSHOT 203
TABLE 233 IBM: SERVICES OFFERED 203
TABLE 234 IBM: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 204
TABLE 235 IBM: CLOUD MANAGED SERVICES MARKET: DEALS 205
11.1.2 ERICSSON 207
TABLE 236 ERICSSON: BUSINESS OVERVIEW 207
FIGURE 51 ERICSSON: COMPANY SNAPSHOT 208
TABLE 237 ERICSSON: SERVICES OFFERED 208
TABLE 238 ERICSSON: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 209
TABLE 239 ERICSSON: CLOUD MANAGED SERVICES MARKET: DEALS 210
11.1.3 AWS 211
TABLE 240 AWS: BUSINESS OVERVIEW 211
FIGURE 52 AMAZON WEB SERVICES: COMPANY SNAPSHOT 212
TABLE 241 AWS: PRODUCTS OFFERED 212
TABLE 242 AWS: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 214
TABLE 243 AWS: CLOUD MANAGED SERVICES MARKET: DEALS 214
TABLE 244 AWS: CLOUD MANAGED SERVICES MARKET: OTHERS 214
11.1.4 CISCO 215
TABLE 245 CISCO: BUSINESS OVERVIEW 215
FIGURE 53 CISCO: COMPANY SNAPSHOT 216
TABLE 246 CISCO: SERVICES OFFERED 216
TABLE 247 CISCO: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 218
TABLE 248 CISCO: CLOUD MANAGED SERVICES MARKET: DEALS 218
TABLE 249 CISCO: CLOUD MANAGED SERVICES MARKET: OTHERS 219
11.1.5 INFOSYS 220
TABLE 250 INFOSYS: BUSINESS OVERVIEW 220
FIGURE 54 INFOSYS: COMPANY SNAPSHOT 221
TABLE 251 INFOSYS: SERVICES OFFERED 222
TABLE 252 INFOSYS: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 223
TABLE 253 INFOSYS: CLOUD MANAGED SERVICES MARKET: DEALS 223
11.1.6 NTT DATA 225
TABLE 254 NTT DATA: BUSINESS OVERVIEW 225
FIGURE 55 NTT DATA: COMPANY SNAPSHOT 225
TABLE 255 NTT DATA: SERVICES OFFERED 226
TABLE 256 NTT DATA: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 227
TABLE 257 NTT DATA: CLOUD MANAGED SERVICES MARKET: DEALS 227
11.1.7 FUJITSU 228
TABLE 258 FUJITSU: BUSINESS OVERVIEW 228
FIGURE 56 FUJITSU: COMPANY SNAPSHOT 229
TABLE 259 FUJITSU: SERVICES OFFERED 229
TABLE 260 FUJITSU: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 230
TABLE 261 FUJITSU: CLOUD MANAGED SERVICES MARKET: DEALS 231
11.1.8 ACCENTURE 233
TABLE 262 ACCENTURE: BUSINESS OVERVIEW 233
FIGURE 57 ACCENTURE: COMPANY SNAPSHOT 234
TABLE 263 ACCENTURE: SERVICES OFFERED 234
TABLE 264 ACCENTURE: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 235
TABLE 265 ACCENTURE: CLOUD MANAGED SERVICES MARKET: DEALS 235
11.1.9 HPE 238
TABLE 266 HPE: BUSINESS OVERVIEW 238
FIGURE 58 HPE: COMPANY SNAPSHOT 239
TABLE 267 HPE: SERVICES OFFERED 239
TABLE 268 HPE: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 240
TABLE 269 HPE: CLOUD MANAGED SERVICES MARKET: DEALS 240
TABLE 270 HPE: CLOUD MANAGED SERVICES MARKET: OTHERS 241
11.1.10 NEC 242
TABLE 271 NEC: BUSINESS OVERVIEW 242
FIGURE 59 NEC: COMPANY SNAPSHOT 242
TABLE 272 NEC: SERVICES OFFERED 243
TABLE 273 NEC: CLOUD MANAGED SERVICES MARKET: PRODUCT LAUNCH 243
TABLE 274 NEC: CLOUD MANAGED SERVICES MARKET: DEALS 244
11.1.11 ATOS 245
TABLE 275 ATOS: BUSINESS OVERVIEW 245
FIGURE 60 ATOS: COMPANY SNAPSHOT 246
TABLE 276 ATOS: SERVICES OFFERED 246
TABLE 277 ATOS: CLOUD MANAGED SERVICES MARKET: SERVICE LAUNCH 247
TABLE 278 ATOS: CLOUD MANAGED SERVICES MARKET: DEALS 247
11.1.12 ALCATEL-LUCENT 249
11.1.13 TCS 250
11.1.14 WIPRO 251
11.1.15 RACKSPACE 252
11.1.16 DATACOM 253
11.1.17 HUAWEI 254
11.1.18 CLOUDTICITY 255
11.1.19 CONNECTRIA 256
11.1.20 DLT SOLUTIONS 256
11.1.21 SIRIUS COMPUTER SOLUTIONS 257
11.1.22 SOFTCHOICE 257
11.1.23 CLOUDNEXA 258
11.1.24 AT&T 258
11.1.25 HCL 259
*Details on Business Overview, Services, Key Insights, Recent Developments, MnM View might not be captured in case of unlisted companies.
12 ADJACENT/RELATED MARKET 260
12.1 INTRODUCTION 260
12.1.1 RELATED MARKET 260
12.1.2 LIMITATIONS 260
12.2 MANAGED SERVICES MARKET 260
TABLE 279 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 261
TABLE 280 MANAGED SERVICES MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 261
TABLE 281 MANAGED SERVICES MARKET SIZE IN BANKING, FINANCIAL SERVICES, AND INSURANCE, BY REGION, 2016–2020 (USD MILLION) 262
TABLE 282 MANAGED SERVICES MARKET SIZE IN BANKING, FINANCIAL SERVICES, AND INSURANCE, BY REGION, 2021–2026 (USD MILLION) 262
TABLE 283 MANAGED SERVICES MARKET SIZE IN IT AND TELECOM, BY REGION, 2016–2020 (USD MILLION) 262
TABLE 284 MANAGED SERVICES MARKET SIZE IN IT AND TELECOM, BY REGION, 2021–2026 (USD MILLION) 263
TABLE 285 MANAGED SERVICES MARKET SIZE IN MANUFACTURING, BY REGION, 2016–2020 (USD MILLION) 263
TABLE 286 MANAGED SERVICES MARKET SIZE IN MANUFACTURING, BY REGION, 2021–2026 (USD MILLION) 263
TABLE 287 MANAGED SERVICES MARKET SIZE IN RETAIL AND CONSUMER GOODS, BY REGION, 2016–2020 (USD MILLION) 264
TABLE 288 MANAGED SERVICES MARKET SIZE IN RETAIL AND CONSUMER GOODS, BY REGION, 2021–2026 (USD MILLION) 264
TABLE 289 MANAGED SERVICES MARKET SIZE IN HEALTHCARE AND LIFE SCIENCES, BY REGION, 2016–2020 (USD MILLION) 264
TABLE 290 MANAGED SERVICES MARKET SIZE IN HEALTHCARE AND LIFE SCIENCES, BY REGION, 2021–2026 (USD MILLION) 265
TABLE 291 MANAGED SERVICES MARKET SIZE IN GOVERNMENT AND PUBLIC SECTOR, BY REGION, 2016–2020 (USD MILLION) 265
TABLE 292 MANAGED SERVICES MARKET SIZE IN GOVERNMENT AND PUBLIC SECTOR, BY REGION, 2021–2026 (USD MILLION) 265
TABLE 293 MANAGED SERVICES MARKET SIZE IN ENERGY AND UTILITIES, BY REGION, 2016–2020 (USD MILLION) 266
TABLE 294 MANAGED SERVICES MARKET SIZE IN ENERGY AND UTILITIES, BY REGION, 2021–2026 (USD MILLION) 266
TABLE 295 MANAGED SERVICES MARKET SIZE IN MEDIA AND ENTERTAINMENT, BY REGION, 2016–2020 (USD MILLION) 266
TABLE 296 MANAGED SERVICES MARKET SIZE IN MEDIA AND ENTERTAINMENT, BY REGION, 2021–2026 (USD MILLION) 267
TABLE 297 MANAGED SERVICES MARKET SIZE IN OTHER VERTICALS, BY REGION, 2016–2020 (USD MILLION) 267
TABLE 298 MANAGED SERVICES MARKET SIZE IN OTHER VERTICALS, BY REGION, 2021–2026 (USD MILLION) 267
13 APPENDIX 268
13.1 DISCUSSION GUIDE 268
13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 272
13.3 AVAILABLE CUSTOMIZATIONS 274
13.4 RELATED REPORTS 274
13.5 AUTHOR DETAILS 275


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