経営意思決定市場 : 2028年までの世界予測

Report Overview

MarketsandMarkets forecasts that the Management Decision market size is projected to grow from USD 6.2 billion in 2023 to USD 11.4 billion by 2028, at a CAGR of 13.0% during the forecast period. Rising need to improve the quality of decisions and achieve business agility with enhanced effectiveness. In every organization, decision-making has become increasingly intricate and multifaceted. It now encompasses broader considerations with far-reaching impacts across the entire enterprise. Using legacy systems hinders this development and thus requires transformations at the application, platform, and technology levels. Business decision management software assists enterprises in making important strategic, tactical, and operational decisions. This would provide organizations with a competitive market advantage, increase efficiency, and better Return on Investment (RoI) in the coming years.

“By Vertical, Manufacturing segment is expected to grow with the highest CAGR during the forecast period.”
Manufacturing enterprises are facing considerable cyber threats due to the increasing digital transformation in the vertical. Manufacturers are harnessing a new generation of machine-to-machine systems, mobile apps, and cloud-based services. This vertical deploys automation in work processes and integrates real-time systems with business applications to streamline the information flow. Manufacturing companies aim to deliver operational effectiveness and reduce IT equipment cost so that a cost-effective infrastructure can be delivered. The industry is expected to witness a demand for management decision software to improve its performance with minimum investments in IT infrastructure.

“By Offering, the software segment is expected to hold the largest market size during the forecast period.”
The report has considered management decision software as a standalone and integrated software platform or suite. Software used in management decision-making encompasses a variety of tools. Business Intelligence (BI) software offers data analysis and visualization, while analytics platforms provide insights from large datasets. Decision Support Systems (DSS) combine data analysis with models, aiding complex choices. The software enables enterprises to automate repeatable operational decisions, improve the quality of decisions, ensure the consistency of decisions, and rapidly adjust and improve decisions over time.
“Asia Pacific is expected to grow with the highest CAGR during the forecast period.”
Asia Pacific has a significant technology adoption rate and is expected to record the highest growth rate in the management decision market over the next few years. The rapid growth of the management decision market in the Asia Pacific region can be attributed to the massive growth in business deals and transactions, such as mergers and acquisitions, joint ventures, and fundraising, across all the industry verticals in the region. The rapid expansion of domestic enterprises and infrastructure development are some of the important factors expected to drive the growth of the management decision market in Asia Pacific.

Breakdown of primaries

The study contains insights from various industry experts, from solution vendors to Tier 1 companies. The break-up of the primaries is as follows:

§ By Company: Tier 1–20%, Tier 2–25%, and Tier 3–55%
§ By Designation: C-Level Executives–40%, Director Level–33%, and Others–27%
§ By Region: North America–32%, Europe–38%, APAC–18%, RoW–12%
The major players in the Management Decision market are IBM (US), FICO (US), SAS (US), Oracle (US), Pegasystems (US), TIBCO Software (US), Sapiens International Corporation (Israel), Experian (Ireland), Equifax (US), Actico (Germany), Parmenides (Germany), Decision Management Solutions (US), OpenRules (US), Sparkling Logic (US), Scorto (Netherland), RapidGen (UK), Progress (US), InRule (US), CRIF (Italy), Decisions (US), Enova Decisions (US), FlexRule (Australia), Rulex (US), Seon (UK), and Decisimo (UK). These players have adopted various growth strategies, such as partnerships, agreements and collaborations, new product launches, product enhancements, and acquisitions to expand their footprint in the Management Decision market.

Research Coverage
The report segments the global management decision market by component into two categories: software and services. By function, the management decision market is divided into three major categories: credit risk management, collection management, and customer experience management. By vertical, the management decision market has been classified into BFSI, IT and telecom, manufacturing, retail and consumer goods, government, healthcare and life sciences, energy and utilities, transportation and logistics, and other verticals (education, media, and entertainment). The market has been segmented by region into North America, Europe, APAC, MEA, and Latin America.

Key benefits of the report
The report would help the market leaders/new entrants with information on the closest approximations of the revenue numbers for the overall management decision market and the subsegments. This report would help stakeholders understand the competitive landscape and gain insights to position their businesses better and plan suitable go-to-market strategies. The report would help stakeholders understand the market’s pulse and provide them with information on the key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:
Analysis of key drivers (Rising need to improve the quality of decisions and achieve business agility with enhanced effectiveness, Growing need for faster operational decisions and improve process efficiency, Reduced dependency on IT teams for writing business rules, Compelling need to manage regulatory and compliance standards, Increasing integration of AI to automate decision making process), restraints (Resistance of the middle management to adopt business decision management software, Companies’ resistance on adopting modern technologies to reduce machine dependency, wrong information, and limited skills), opportunities (Rising trend of automation and intelligence decisioning, Increasing focus of companies on data–driven decision–making, Growing inclination of organizations towards decision–making with predictive analytics), and challenges (Lack of documentation on business rules for decision management, Lack of skilled workforce and poor management in creating user adoption process) influencing the growth of the Management Decision market.

• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the Management Decision market.

• Market Development: Comprehensive information about lucrative markets – the report analyses the Management Decision market across varied regions.

• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the Management Decision market.

Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players like IBM (US), FICO (US), SAS (US), Oracle (US), Pegasystems (US), TIBCO Software (US), Sapiens International Corporation (Israel), Experian (Ireland), Equifax (US), Actico (Germany), Parmenides (Germany), Decision Management Solutions (US), OpenRules (US), Sparkling Logic (US), Scorto (Netherland), RapidGen (UK), Progress (US), InRule (US), CRIF (Italy), Decisions (US), Enova Decisions (US), FlexRule (Australia), Rulex (US), Seon (UK), and Decisimo (UK).

Table of Contents

1 INTRODUCTION 36
1.1 STUDY OBJECTIVES 36
1.2 MARKET DEFINITION 36
1.2.1 INCLUSIONS AND EXCLUSIONS 36
1.3 STUDY SCOPE 37
1.3.1 MARKET SEGMENTATION 37
1.3.2 REGIONS COVERED 38
1.4 YEARS CONSIDERED 38
1.5 CURRENCY CONSIDERED 39
TABLE 1 USD EXCHANGE RATES, 2020–2022 39
1.6 STAKEHOLDERS 39
1.7 RECESSION IMPACT 39
1.8 SUMMARY OF CHANGES 40
2 RESEARCH METHODOLOGY 41
2.1 RESEARCH DATA 41
FIGURE 1 RESEARCH DESIGN 41
2.1.1 SECONDARY DATA 42
2.1.1.1 Key data from secondary sources 42
2.1.2 PRIMARY DATA 43
2.1.2.1 List of key primary interview participants 43
2.1.2.2 Breakup of primary profiles 43
FIGURE 2 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY TYPE, DESIGNATION, AND REGION 43
2.1.2.3 Key data from primary sources 44
2.1.2.4 Key industry insights 44
2.2 DATA TRIANGULATION 45
FIGURE 3 DATA TRIANGULATION 45
2.3 MARKET SIZE ESTIMATION 46
FIGURE 4 MANAGEMENT DECISION MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 46
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF SERVICES OFFERED BY VENDORS 47
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH (SUPPLY SIDE): COLLECTIVE REVENUE OF VENDORS 48
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY (SUPPLY SIDE): ILLUSTRATION OF VENDOR REVENUE ESTIMATION 49
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (BOTTOM-UP): REVENUE GENERATED BY VENDORS FROM SOFTWARE AND SERVICES 50
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND SIDE): REVENUE GENERATED BY KEY VENDORS 50
2.4 RESEARCH ASSUMPTIONS 51
2.5 LIMITATIONS AND RISK ASSESSMENT 52
2.6 RECESSION IMPACT ANALYSIS 52
3 EXECUTIVE SUMMARY 53
FIGURE 10 MANAGEMENT DECISION MARKET, 2023–2028 (USD MILLION) 53
FIGURE 11 MANAGEMENT DECISION MARKET, BY OFFERING, 2023 VS. 2028 (USD MILLION) 54
FIGURE 12 MANAGEMENT DECISION MARKET, BY VERTICAL, 2023 VS. 2028 (USD MILLION) 55
FIGURE 13 MANAGEMENT DECISION MARKET: REGIONAL SHARE 56
4 PREMIUM INSIGHTS 57
4.1 ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN MANAGEMENT DECISION MARKET 57
FIGURE 14 RISING GLOBAL TREND OF AUTOMATION AND INTELLIGENT DECISIONING ACROSS GLOBE TO DRIVE MARKET 57
4.2 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY OFFERING AND KEY VERTICAL 58
FIGURE 15 SOFTWARE AND BFSI SEGMENTS TO ACCOUNT FOR SIGNIFICANT SHARE IN 2023 58
4.3 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY OFFERING AND KEY VERTICAL 58
FIGURE 16 SOFTWARE AND BFSI SEGMENTS TO ACCOUNT FOR SIGNIFICANT SHARE IN 2023 58
4.4 EUROPE: MANAGEMENT DECISION MARKET, BY OFFERING AND KEY VERTICAL 59
FIGURE 17 SOFTWARE AND BFSI SEGMENTS TO ACCOUNT FOR SIGNIFICANT SHARE IN 2023 59
4.5 MANAGEMENT DECISION MARKET: GEOGRAPHICAL SNAPSHOT 59
FIGURE 18 ASIA PACIFIC TO ACHIEVE HIGHEST GROWTH DURING FORECAST PERIOD 59
5 MARKET OVERVIEW AND INDUSTRY TRENDS 60
5.1 INTRODUCTION 60
5.2 MARKET DYNAMICS 60
FIGURE 19 MANAGEMENT DECISION MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 60
5.2.1 DRIVERS 61
5.2.1.1 Increasing integration of AI to automate decision-making process 61
5.2.1.2 Rising need to improve quality of decisions and achieve business agility 61
FIGURE 20 MAJOR BENEFITS DRIVING MANAGEMENT DECISION MARKET 62
5.2.1.3 Growing focus on nurturing faster operational decision-making and improved process efficiency 62
5.2.1.4 Demand for reduced dependency on IT teams 63
5.2.1.5 Rising need for companies to manage regulatory and compliance standards 63
5.2.2 RESTRAINTS 64
5.2.2.1 Resistance of middle management 64
5.2.2.2 Rising mistrust of companies regarding adoption of new technologies 64
5.2.3 OPPORTUNITIES 64
5.2.3.1 Growing trend of automation and intelligent decision-making 64
FIGURE 21 CHALLENGES IN ADOPTING AI AND ML TECHNOLOGIES INTO EXISTING BANKING OPERATIONS 65
FIGURE 22 BENEFITS ACHIEVED FROM ADOPTING AI AND ML TECHNOLOGIES 66
5.2.3.2 Focus of players on data-driven insights 66
5.2.3.3 Inclination of organizations toward decision-making with predictive analytics 66
5.2.4 CHALLENGES 67
5.2.4.1 Insufficient documentation 67
5.2.4.2 Lack of skilled workforce 67
5.3 HISTORY OF MANAGEMENT DECISION MARKET 67
5.3.1 EARLY APPROACH 67
5.3.2 SCIENTIFIC MANAGEMENT 68
5.3.3 ADMINISTRATIVE MANAGEMENT 68
5.3.4 DECISION SUPPORT SYSTEMS 68
5.3.5 MANAGEMENT INFORMATION SYSTEMS 68
5.3.6 ENTERPRISE RESOURCE PLANNING 68
5.3.7 INTEGRATED DECISION SUPPORT 68
5.4 ECOSYSTEM ANALYSIS 69
FIGURE 23 EVOLUTION OF MANAGEMENT DECISION MARKET 69
FIGURE 24 ECOSYSTEM MAP 70
5.4.1 SOLUTION PROVIDERS 70
5.4.2 SERVICE PROVIDERS 70
5.4.3 SYSTEM INTEGRATORS 70
5.4.4 DATA SOURCES AND PARTNERS 70
5.4.5 TECHNOLOGY & CLOUD INFRASTRUCTURE PROVIDERS 71
5.4.6 END USERS 71
TABLE 2 ROLE OF PLAYERS IN MARKET ECOSYSTEM 71
5.5 CASE STUDY ANALYSIS 72
5.5.1 MERCURY INSURANCE ADOPTED FICO’S MANAGEMENT DECISION SOLUTIONS TO ACCELERATE UNDERWRITING PROCESS 72
5.5.2 ABBVIE ADOPTED PEGASYSTEM’S MANAGEMENT DECISION SOLUTIONS TO ENHANCE CUSTOMER EXPERIENCE 73
5.5.3 SÜDLEASING USED ACTICO’S CREDIT RISK MANAGEMENT PLATFORM TO ACHIEVE EFFICIENT CREDIT DECISION 73
5.5.4 BAJAJ FINANCE EMPLOYED ACTICO’S RULES TO ACHIEVE SIGNIFICANT IMPROVEMENT IN BUSINESS PROCESSES 74
5.5.5 T-MOBILE ADOPTED PEGASYSTEM’S SOLUTIONS TO ESTABLISH TEAM OF EXPERTS TO HANDLE CUSTOMER ISSUES 75
5.6 VALUE CHAIN ANALYSIS 76
FIGURE 25 VALUE CHAIN ANALYSIS 76
5.7 PATENT ANALYSIS 76
TABLE 3 PATENTS FILED, 2018–2023 76
TABLE 4 TOP 10 PATENT OWNERS IN MANAGEMENT DECISION MARKET, 2018–2023 77
FIGURE 26 TOTAL NUMBER OF PATENTS GRANTED ANNUALLY, 2018–2023 77
FIGURE 27 TOP 10 COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS 77
TABLE 5 LIST OF PATENTS GRANTED, 2018–2023 78
5.8 TRENDS AND DISRUPTIONS IMPACTING BUYERS 78
FIGURE 28 TRENDS AND DISRUPTIONS IMPACTING BUYERS 78
5.9 PORTER’S FIVE FORCES ANALYSIS 79
TABLE 6 PORTER’S FIVE FORCES ANALYSIS 79
FIGURE 29 PORTER’S FIVE FORCES ANALYSIS 80
5.9.1 THREAT OF NEW ENTRANTS 80
5.9.2 THREAT OF SUBSTITUTES 80
5.9.3 BARGAINING POWER OF SUPPLIERS 81
5.9.4 BARGAINING POWER OF BUYERS 81
5.9.5 INTENSITY OF COMPETITIVE RIVALRY 81
5.10 REGULATORY LANDSCAPE 81
TABLE 7 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 82
TABLE 8 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
TABLE 9 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
TABLE 10 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 84
TABLE 11 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 85
5.10.1 GENERAL DATA PROTECTION REGULATION 85
5.10.2 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION (ISO)/INTERNATIONAL ELECTROTECHNICAL COMMISSION (IEC) 27000 STANDARDS 86
5.10.3 CLOUD SECURITY ALLIANCE (CSA) 86
5.10.4 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT, 1996 86
5.10.5 FEDERAL FINANCIAL INSTITUTIONS EXAMINATION COUNCIL (FFIEC) 87
5.11 KEY STAKEHOLDERS AND BUYING CRITERIA 87
5.11.1 KEY STAKEHOLDERS IN BUYING PROCESS 87
FIGURE 30 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS 87
TABLE 12 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS 88
5.11.2 BUYING CRITERIA 88
FIGURE 31 KEY BUYING CRITERIA 88
TABLE 13 BUYING CRITERIA, BY KEY VERTICAL 88
5.12 TECHNOLOGY ANALYSIS 89
5.12.1 CLOUD/SOFTWARE-AS-A-SERVICE 89
5.12.2 ARTIFICIAL INTELLIGENCE 89
5.12.3 MACHINE LEARNING 89
5.12.4 ROBOTIC PROCESS AUTOMATION 90
5.12.5 IOT 90
5.13 PRICING ANALYSIS 91
5.13.1 AVERAGE SELLING PRICE OF MAJOR OFFERINGS, BY KEY PLAYER 91
TABLE 14 PRICING MODELS AND INDICATIVE PRICE POINTS, 2022–2023 91
5.14 KEY CONFERENCES & EVENTS 92
TABLE 15 KEY CONFERENCES & EVENTS, 2023–2024 92
5.15 BEST PRACTICES IN MANAGEMENT DECISION MARKET 93
5.16 FUTURE DIRECTION OF MANAGEMENT DECISION MARKET 94
5.16.1 MANAGEMENT DECISION MARKET ROADMAP 94
5.16.1.1 Short-term (2023–2025) 94
5.16.1.2 Mid-term (2026–2028) 94
5.16.1.3 Long-term (2029–2030) 94
6 MANAGEMENT DECISION MARKET, BY OFFERING 95
6.1 INTRODUCTION 96
6.1.1 OFFERINGS: MANAGEMENT DECISION MARKET DRIVERS 96
FIGURE 32 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 96
TABLE 16 MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 96
TABLE 17 MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 97
6.2 SOFTWARE 97
6.2.1 GROWING DEMAND FOR COST-EFFECTIVE MANAGEMENT DECISION SOLUTIONS TO DRIVE MARKET 97
TABLE 18 SOFTWARE: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 97
TABLE 19 SOFTWARE: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 98
6.2.2 STANDALONE 98
6.2.3 INTEGRATED 98
6.3 SERVICES 99
6.3.1 FOCUS ON DEPLOYING RIGHT SOLUTIONS TO IMPROVE OPERATIONAL EFFICIENCY TO BOOST GROWTH 99
FIGURE 33 CONSULTING SEGMENT TO ACHIEVE HIGHEST GROWTH DURING FORECAST PERIOD 99
TABLE 20 SERVICES: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 100
TABLE 21 SERVICES: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 100
TABLE 22 MANAGEMENT DECISION MARKET, BY SERVICE, 2018–2022 (USD MILLION) 100
TABLE 23 MANAGEMENT DECISION MARKET, BY SERVICE, 2023–2028 (USD MILLION) 100
6.3.2 DEPLOYMENT & INTEGRATION 101
6.3.3 SUPPORT & MAINTENANCE 101
6.3.4 CONSULTING 101
7 MANAGEMENT DECISION MARKET, BY APPLICATION 102
7.1 INTRODUCTION 103
7.1.1 APPLICATIONS: MANAGEMENT DECISION MARKET DRIVERS 103
FIGURE 34 FRAUD DETECTION MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 103
TABLE 24 MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 104
TABLE 25 MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 104
7.2 COLLECTION MANAGEMENT 104
7.2.1 NEED FOR COMPANIES TO MANAGE AND TRACK CUSTOMER DEBT TO PROPEL GROWTH 104
TABLE 26 COLLECTION MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 105
TABLE 27 COLLECTION MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 105
7.3 CUSTOMER EXPERIENCE MANAGEMENT 105
7.3.1 GROWING EMPHASIS ON UNDERSTANDING CUSTOMER EXPECTATIONS AND IMPROVING SERVICES TO PROPEL MARKET 105
TABLE 28 CUSTOMER EXPERIENCE MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 106
TABLE 29 CUSTOMER EXPERIENCE MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 106
7.4 FRAUD DETECTION MANAGEMENT 106
7.4.1 GLOBAL RISE IN INCIDENTS OF FRAUD TO DRIVE USE OF FRAUD DETECTION MANAGEMENT SOLUTIONS 106
TABLE 30 FRAUD DETECTION MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 107
TABLE 31 FRAUD DETECTION MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 107
7.5 PRICING OPTIMIZATION 107
7.5.1 RISING FOCUS ON ENHANCING CROSS-BORDER SALES ACROSS MULTIPLE GEOGRAPHIES TO ENCOURAGE MARKET EXPANSION 107
TABLE 32 PRICING OPTIMIZATION: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 108
TABLE 33 PRICING OPTIMIZATION: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 108
7.6 CREDIT RISK MANAGEMENT 108
7.6.1 RISING DEMAND FOR ROBUST CREDIT RISK MANAGEMENT STRATEGIES TO DRIVE MARKET 108
TABLE 34 CREDIT RISK MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 109
TABLE 35 CREDIT RISK MANAGEMENT: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 109
7.7 OTHER APPLICATIONS 109
TABLE 36 OTHER APPLICATIONS: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 110
TABLE 37 OTHER APPLICATIONS: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 110
8 MANAGEMENT DECISION MARKET, BY VERTICAL 111
8.1 INTRODUCTION 112
8.1.1 VERTICALS: MANAGEMENT DECISION MARKET DRIVERS 112
FIGURE 35 ENERGY & UTILITIES SEGMENT TO ACHIEVE HIGHEST GROWTH DURING FORECAST PERIOD 113
TABLE 38 MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 113
TABLE 39 MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 114
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI) 114
8.2.1 RAPID DIGITAL TRANSFORMATION AND CHANGING REGULATORY REQUIREMENTS TO DRIVE POPULARITY OF MANAGEMENT DECISION SOLUTIONS IN BFSI SECTOR 114
TABLE 40 BFSI: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 115
TABLE 41 BFSI: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 115
8.2.2 BFSI: MANAGEMENT DECISION MARKET USE CASES 115
8.2.2.1 Banco de Crédito del Perú adopted FICO’s management decision solutions to achieve performance goals 115
8.2.2.2 BanReservas utilized FICO’s automation solutions to standardize credit evaluations, lower expenses, and enhance customer satisfaction 115
8.3 RETAIL & CONSUMER GOODS 116
8.3.1 GROWING NEED TO MANAGE ENORMOUS VOLUME OF CUSTOMER DATA AND INVENTORY TO BOOST MARKET 116
TABLE 42 RETAIL & CONSUMER GOODS: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 116
TABLE 43 RETAIL & CONSUMER GOODS: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 116
8.3.2 RETAIL & CONSUMER GOODS: MANAGEMENT DECISION MARKET USE CASES 117
8.3.2.1 Apero Solutions integrated its latest OpenEdge features into Latitude EFR to improve user interface 117
8.4 TELECOM 117
8.4.1 INCREASING FOCUS ON ANALYZING CUSTOMER INTERACTIONS TO DRIVE MARKET 117
TABLE 44 TELECOM: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 117
TABLE 45 TELECOM: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 118
8.4.2 TELECOM: MANAGEMENT DECISION MARKET USE CASES 118
8.4.2.1 Power & Telephone Supply Company adopted Telerik Platform to integrate mobile app development into its strategy 118
8.4.2.2 TELUS adopted FICO’s solutions to facilitate customer onboarding procedures 118
8.5 IT & ITES 118
8.5.1 RAPID AUTOMATION AND RISING NEED TO ESTABLISH EFFECTIVE RISK MANAGEMENT SYSTEMS TO BOOST DEMAND FOR MANAGEMENT DECISION SOLUTIONS 118
TABLE 46 IT & ITES: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 119
TABLE 47 IT & ITES: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 119
8.5.2 IT & ITES: MANAGEMENT DECISION MARKET USE CASES 119
8.5.2.1 Build.One adopted Progress’s OpenEdge to efficiently develop contemporary web applications 119
8.6 HEALTHCARE & LIFE SCIENCES 120
8.6.1 GROWING EMPHASIS ON ENHANCING PATIENT EXPERIENCE TO DRIVE ADOPTION OF MANAGEMENT DECISION SOFTWARE AND SERVICES 120
TABLE 48 HEALTHCARE & LIFE SCIENCES: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 120
TABLE 49 HEALTHCARE & LIFE SCIENCES: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 120
8.6.2 HEALTHCARE & LIFE SCIENCES: MANAGEMENT DECISION MARKET USE CASES 121
8.6.2.1 Bradesco Saúde partnered with Pega and Ernst & Young to digitally transform processes 121
8.6.2.2 Sked24 employed cutting-edge technology to transform patient-provider interactions into enduring relationships 121
8.7 MANUFACTURING 121
8.7.1 DEMAND TO IMPROVE OPERATIONAL EFFICIENCY AND MANAGE SUPPLY CHAIN TO PROPEL GROWTH 121
TABLE 50 MANUFACTURING: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 122
TABLE 51 MANUFACTURING: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 122
8.7.2 MANUFACTURING: MANAGEMENT DECISION MARKET USE CASES 122
8.7.2.1 Kubota Tractor Corporation partnered with Team SI to establish consistent brand experience and streamline infrastructure management 122
8.8 GOVERNMENT 123
8.8.1 INCREASING ADOPTION OF TECHNOLOGY IN GOVERNMENT ORGANIZATIONS TO DRIVE MARKET 123
TABLE 52 GOVERNMENT: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 123
TABLE 53 GOVERNMENT: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 123
8.8.2 GOVERNMENT: MANAGEMENT DECISION MARKET USE CASES 124
8.8.2.1 California Department of Public Health adopted Pega’s licensing programs to enhance customer experience 124
8.8.2.2 Jungle Lasers adopted Progress Rollbase Development Platform to achieve expedited time-to-market and business growth 124
8.8.2.3 National Physiatry Academy adopted Sitefinity’s content organization solutions to enhance customer experience and workflow efficiency 124
8.9 TRANSPORTATION & LOGISTICS 125
8.9.1 RISING DEMAND FOR MANAGEMENT DECISION SOLUTIONS TO OPTIMIZE OPERATIONS TO PROPEL MARKET 125
TABLE 54 TRANSPORTATION & LOGISTICS: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 125
TABLE 55 TRANSPORTATION & LOGISTICS: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 125
8.9.2 TRANSFORMATION & LOGISTICS: MANAGEMENT DECISION MARKET USE CASES 126
8.9.2.1 SA Taxi adopted FICO’s Decision Modeler to incorporate automated decision-making into its loan origination processes 126
8.10 ENERGY & UTILITIES 126
8.10.1 RISING NEED TO LEVERAGE ADVANCED DECISIONING CAPABILITIES TO DRIVE MARKET 126
TABLE 56 ENERGY & UTILITIES: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 126
TABLE 57 ENERGY & UTILITIES: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 127
8.10.2 ENERGY & UTILITIES: MANAGEMENT DECISION MARKET USE CASES 127
8.10.2.1 Cleco utilized Progress Sitefinity’s solutions to enhance its performance in various categories essential for measuring overall customer satisfaction 127
8.11 OTHER VERTICALS 127
TABLE 58 OTHER VERTICALS: MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 128
TABLE 59 OTHER VERTICALS: MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 128
9 MANAGEMENT DECISION MARKET, BY REGION 129
9.1 INTRODUCTION 130
FIGURE 36 MANAGEMENT DECISION MARKET: REGIONAL SNAPSHOT 130
FIGURE 37 ASIA PACIFIC TO ACHIEVE HIGHEST CAGR DURING FORECAST PERIOD 131
TABLE 60 MANAGEMENT DECISION MARKET, BY REGION, 2018–2022 (USD MILLION) 131
TABLE 61 MANAGEMENT DECISION MARKET, BY REGION, 2023–2028 (USD MILLION) 131
9.2 NORTH AMERICA 132
9.2.1 NORTH AMERICA: MANAGEMENT DECISION MARKET DRIVERS 132
9.2.2 NORTH AMERICA: RECESSION IMPACT 133
FIGURE 38 NORTH AMERICA: MANAGEMENT DECISION MARKET SNAPSHOT 133
TABLE 62 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 134
TABLE 63 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 134
TABLE 64 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 134
TABLE 65 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 135
TABLE 66 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 135
TABLE 67 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 136
TABLE 68 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY SERVICE, 2018–2022 (USD MILLION) 136
TABLE 69 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY SERVICE, 2023–2028 (USD MILLION) 136
TABLE 70 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 137
TABLE 71 NORTH AMERICA: MANAGEMENT DECISION MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 137
FIGURE 39 NORTH AMERICA: COUNTRY-WISE ANALYSIS 137
9.2.3 US 138
9.2.3.1 Rising adoption of cloud-based services to boost demand for management decision solutions 138
TABLE 72 US: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 138
TABLE 73 US: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 139
TABLE 74 US: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 139
TABLE 75 US: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 139
TABLE 76 US: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 140
TABLE 77 US: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 140
9.2.4 CANADA 141
9.2.4.1 Rapid cloud adoption and digital transformation to propel market 141
TABLE 78 CANADA: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 141
TABLE 79 CANADA: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 141
TABLE 80 CANADA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 142
TABLE 81 CANADA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 142
TABLE 82 CANADA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 143
TABLE 83 CANADA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 143
9.3 EUROPE 144
9.3.1 EUROPE: MANAGEMENT DECISION MARKET DRIVERS 144
9.3.2 EUROPE: RECESSION IMPACT 144
TABLE 84 EUROPE: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 145
TABLE 85 EUROPE: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 145
TABLE 86 EUROPE: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 145
TABLE 87 EUROPE: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 146
TABLE 88 EUROPE: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 146
TABLE 89 EUROPE: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 147
TABLE 90 EUROPE: MANAGEMENT DECISION MARKET, BY SERVICE, 2018–2022 (USD MILLION) 147
TABLE 91 EUROPE: MANAGEMENT DECISION MARKET, BY SERVICE, 2023–2028 (USD MILLION) 147
FIGURE 40 EUROPE: COUNTRY-WISE ANALYSIS 148
TABLE 92 EUROPE: MANAGEMENT DECISION MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 148
TABLE 93 EUROPE: MANAGEMENT DECISION MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 148
9.3.3 UK 149
9.3.3.1 Adoption of advanced IT infrastructure and continued transition toward online services to drive market 149
TABLE 94 UK: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 149
TABLE 95 UK: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 149
TABLE 96 UK: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 150
TABLE 97 UK: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 150
TABLE 98 UK: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 150
TABLE 99 UK: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 151
9.3.4 GERMANY 151
9.3.4.1 Government initiatives for technological developments in manufacturing sector to drive growth 151
TABLE 100 GERMANY: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 151
TABLE 101 GERMANY: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 152
TABLE 102 GERMANY: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 152
TABLE 103 GERMANY: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 152
TABLE 104 GERMANY: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 153
TABLE 105 GERMANY: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 153
9.3.5 FRANCE 154
9.3.5.1 Stringent regulations to detect and prevent financial crimes to boost market expansion 154
9.3.6 ITALY 154
9.3.6.1 Increasing recognition of value of technology to boost adoption of management decision solutions 154
9.3.7 SPAIN 155
9.3.7.1 Growing demand for data-driven insights to drive growth 155
9.3.8 REST OF EUROPE 155
9.4 ASIA PACIFIC 155
9.4.1 ASIA PACIFIC: MANAGEMENT DECISION MARKET DRIVERS 156
9.4.2 ASIA PACIFIC: RECESSION IMPACT 156
FIGURE 41 ASIA PACIFIC: MANAGEMENT DECISION MARKET SNAPSHOT 157
TABLE 106 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 157
TABLE 107 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 158
TABLE 108 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 158
TABLE 109 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 158
TABLE 110 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 159
TABLE 111 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 159
TABLE 112 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY SERVICE, 2018–2022 (USD MILLION) 160
TABLE 113 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY SERVICE, 2023–2028 (USD MILLION) 160
FIGURE 42 ASIA PACIFIC: COUNTRY-WISE ANALYSIS 160
TABLE 114 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 161
TABLE 115 ASIA PACIFIC: MANAGEMENT DECISION MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 161
9.4.3 CHINA 161
9.4.3.1 Use of decision intelligence services for driving policy support and technological investments to fuel growth 161
TABLE 116 CHINA: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 162
TABLE 117 CHINA: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 162
TABLE 118 CHINA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 162
TABLE 119 CHINA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 162
TABLE 120 CHINA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 163
TABLE 121 CHINA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 163
9.4.4 JAPAN 164
9.4.4.1 Need to facilitate growth of digital economy and cloud computing to drive market 164
9.4.5 INDIA 164
9.4.5.1 Focus on enhancing customer experience and driving profitability to boost market 164
TABLE 122 INDIA: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 165
TABLE 123 INDIA: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 165
TABLE 124 INDIA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 165
TABLE 125 INDIA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 166
TABLE 126 INDIA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 166
TABLE 127 INDIA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 167
9.4.6 AUSTRALIA & NEW ZEALAND 167
9.4.6.1 Surge in fraud-related attacks to fuel adoption of management decision solutions 167
9.4.7 REST OF ASIA PACIFIC 167
9.5 MIDDLE EAST & AFRICA 168
9.5.1 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET DRIVERS 168
9.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 169
TABLE 128 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 169
TABLE 129 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 169
TABLE 130 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 169
TABLE 131 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 170
TABLE 132 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 170
TABLE 133 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 171
TABLE 134 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY SERVICE, 2018–2022 (USD MILLION) 171
TABLE 135 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY SERVICE, 2023–2028 (USD MILLION) 171
TABLE 136 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 172
TABLE 137 MIDDLE EAST & AFRICA: MANAGEMENT DECISION MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 172
9.5.3 KSA 172
9.5.3.1 Rapidly changing business environment to drive need for management decision solutions 172
9.5.4 UAE 173
9.5.4.1 Growing inclination of people toward advanced technologies to propel market 173
TABLE 138 UAE: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 173
TABLE 139 UAE: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 173
TABLE 140 UAE: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 174
TABLE 141 UAE: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 174
TABLE 142 UAE: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 174
TABLE 143 UAE: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 175
9.5.5 SOUTH AFRICA 175
9.5.5.1 Rapid digitalization and adoption of cloud applications to propel market 175
9.5.6 REST OF MIDDLE EAST & AFRICA 175
9.6 LATIN AMERICA 176
9.6.1 LATIN AMERICA: MANAGEMENT DECISION MARKET DRIVERS 176
9.6.2 LATIN AMERICA: RECESSION IMPACT 176
TABLE 144 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 177
TABLE 145 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 177
TABLE 146 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 177
TABLE 147 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 178
TABLE 148 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 178
TABLE 149 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 179
TABLE 150 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY SERVICE, 2018–2022 (USD MILLION) 179
TABLE 151 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY SERVICE, 2023–2028 (USD MILLION) 179
TABLE 152 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 180
TABLE 153 LATIN AMERICA: MANAGEMENT DECISION MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 180
9.6.3 BRAZIL 180
9.6.3.1 Increasing investments by government to boost mobile technologies to drive growth 180
TABLE 154 BRAZIL: MANAGEMENT DECISION MARKET, BY OFFERING, 2018–2022 (USD MILLION) 180
TABLE 155 BRAZIL: MANAGEMENT DECISION MARKET, BY OFFERING, 2023–2028 (USD MILLION) 181
TABLE 156 BRAZIL: MANAGEMENT DECISION MARKET, BY APPLICATION, 2018–2022 (USD MILLION) 181
TABLE 157 BRAZIL: MANAGEMENT DECISION MARKET, BY APPLICATION, 2023–2028 (USD MILLION) 181
TABLE 158 BRAZIL: MANAGEMENT DECISION MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 182
TABLE 159 BRAZIL: MANAGEMENT DECISION MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 182
9.6.4 MEXICO 183
9.6.4.1 Availability of technical expertise and high adoption rate of IoT to encourage market expansion 183
9.6.5 REST OF LATIN AMERICA 183
10 COMPETITIVE LANDSCAPE 184
10.1 OVERVIEW 184
10.2 STRATEGIES ADOPTED BY KEY PLAYERS 184
TABLE 160 STRATEGIES ADOPTED BY KEY PLAYERS 184
10.3 MARKET SHARE ANALYSIS FOR KEY PLAYERS 185
TABLE 161 MANAGEMENT DECISION MARKET: INTENSITY OF COMPETITIVE RIVALRY 186
10.4 RANKING OF KEY PLAYERS 186
FIGURE 43 RANKING OF KEY PLAYERS, 2023 186
10.5 COMPANY EVALUATION MATRIX FOR KEY PLAYERS 187
FIGURE 44 COMPANY EVALUATION MATRIX FOR KEY PLAYERS: CRITERIA WEIGHTAGE 187
10.5.1 STARS 188
10.5.2 EMERGING LEADERS 188
10.5.3 PERVASIVE PLAYERS 188
10.5.4 PARTICIPANTS 188
FIGURE 45 COMPANY EVALUATION MATRIX FOR KEY PLAYERS, 2023 189
10.6 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES 190
FIGURE 46 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES: CRITERIA WEIGHTAGE 190
10.6.1 PROGRESSIVE COMPANIES 190
10.6.2 RESPONSIVE COMPANIES 190
10.6.3 DYNAMIC COMPANIES 191
10.6.4 STARTING BLOCKS 191
FIGURE 47 COMPANY EVALUATION MATRIX FOR STARTUPS/SMES, 2023 191
10.7 COMPETITIVE BENCHMARKING 192
TABLE 162 PRODUCT FOOTPRINT WEIGHTAGE 192
TABLE 163 COMPETITIVE BENCHMARKING, BY OFFERING, APPLICATION, AND REGION 192
TABLE 164 LIST OF STARTUPS/SMES 194
10.8 MANAGEMENT DECISION MARKET: PRODUCT BENCHMARKING 195
10.8.1 PROMINENT MANAGEMENT DECISION SOLUTION PROVIDERS 195
10.8.1.1 Parmenides 195
10.8.1.2 TIBCO 195
10.8.1.3 SEON 195
TABLE 165 COMPARATIVE ANALYSIS OF MANAGEMENT DECISION SOLUTION PROVIDERS 195
10.9 VALUATION AND FINANCIAL METRICS OF KEY MANAGEMENT DECISION SOLUTION VENDORS 196
FIGURE 48 VALUATION AND FINANCIAL METRICS OF KEY MANAGEMENT DECISION SOLUTION VENDORS 196
10.10 COMPETITIVE SCENARIO 197
10.10.1 PRODUCT LAUNCHES 197
TABLE 166 PRODUCT LAUNCHES, 2019–2023 197
10.10.2 DEALS 204
TABLE 167 DEALS, 2019–2023 204

11 COMPANY PROFILES 213
(Business Overview, Products Offered, Recent Developments, MnM View Right to win, Strategic choices made, Weaknesses and competitive threats) *
11.1 MAJOR PLAYERS 213
11.1.1 IBM 213
TABLE 168 IBM: BUSINESS OVERVIEW 213
FIGURE 49 IBM: COMPANY SNAPSHOT 214
TABLE 169 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 214
TABLE 170 IBM: PRODUCT LAUNCHES 215
TABLE 171 IBM: DEALS 217
11.1.2 FICO 219
TABLE 172 FICO: BUSINESS OVERVIEW 219
FIGURE 50 FICO: COMPANY SNAPSHOT 220
TABLE 173 FICO: PRODUCT/SOLUTIONS/SERVICES OFFERED 220
TABLE 174 FICO: PRODUCT LAUNCHES 222
TABLE 175 FICO: DEALS 223
11.1.3 SAS 226
TABLE 176 SAS: BUSINESS OVERVIEW 226
TABLE 177 SAS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 226
TABLE 178 SAS: PRODUCT LAUNCHES 227
TABLE 179 SAS: DEALS 228
11.1.4 ORACLE 231
TABLE 180 ORACLE: BUSINESS OVERVIEW 231
FIGURE 51 ORACLE: COMPANY SNAPSHOT 232
TABLE 181 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 232
TABLE 182 ORACLE: PRODUCT LAUNCHES 233
TABLE 183 ORACLE: DEALS 234
11.1.5 PEGASYSTEMS 236
TABLE 184 PEGASYSTEMS: BUSINESS OVERVIEW 236
FIGURE 52 PEGASYSTEMS: COMPANY SNAPSHOT 237
TABLE 185 PEGASYSTEMS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 237
TABLE 186 PEGASYSTEMS: PRODUCT LAUNCHES 238
TABLE 187 PEGASYSTEMS: DEALS 239
11.1.6 TIBCO 241
TABLE 188 TIBCO: BUSINESS OVERVIEW 241
TABLE 189 TIBCO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 241
TABLE 190 TIBCO: PRODUCT LAUNCHES 242
TABLE 191 TIBCO: DEALS 243
11.1.7 SAPIENS INTERNATIONAL CORPORATION 244
TABLE 192 SAPIENS INTERNATIONAL CORPORATION: BUSINESS OVERVIEW 244
FIGURE 53 SAPIENS INTERNATIONAL CORPORATION: COMPANY SNAPSHOT 245
TABLE 193 SAPIENS INTERNATIONAL CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED 245
TABLE 194 SAPIENS INTERNATIONAL CORPORATION: PRODUCT LAUNCHES 246
TABLE 195 SAPIENS INTERNATIONAL CORPORATION: DEALS 247
TABLE 196 SAPIENS INTERNATIONAL CORPORATION: OTHERS 248
11.1.8 EXPERIAN 249
TABLE 197 EXPERIAN: BUSINESS OVERVIEW 249
FIGURE 54 EXPERIAN: COMPANY SNAPSHOT 250
TABLE 198 EXPERIAN: PRODUCTS/SOLUTIONS/SERVICES OFFERED 250
TABLE 199 EXPERIAN: PRODUCT LAUNCHES 251
TABLE 200 EXPERIAN: DEALS 252
11.1.9 EQUIFAX 254
TABLE 201 EQUIFAX: BUSINESS OVERVIEW 254
FIGURE 55 EQUIFAX: COMPANY SNAPSHOT 255
TABLE 202 EQUIFAX: PRODUCTS/SOLUTIONS/SERVICES OFFERED 255
TABLE 203 EQUIFAX: PRODUCT LAUNCHES 256
TABLE 204 EQUIFAX: DEALS 257
11.1.10 ACTICO 259
TABLE 205 ACTICO: BUSINESS OVERVIEW 259
TABLE 206 ACTICO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 259
TABLE 207 ACTICO: PRODUCT LAUNCHES 260
TABLE 208 ACTICO: DEALS 260
11.1.11 CRIF 262
11.1.12 RAPIDGEN 263
11.1.13 PROGRESS 264
11.1.14 DECISIONS 265
11.2 STARTUPS/SMES 266
11.2.1 DECISION MANAGEMENT SOLUTIONS 266
11.2.2 OPENRULES 267
11.2.3 SPARKLING LOGIC 268
11.2.4 SCORTO 269
11.2.5 ENOVA DECISIONS 270
11.2.6 FLEXRULE 271
11.2.7 RULEX 272
11.2.8 SEON 273
11.2.9 DECISIMO 274
11.2.10 INRULE 275
11.2.11 PARMENIDES 276
*Details on Business Overview, Products Offered, Recent Developments, MnM View, Right to win, Strategic choices made, Weaknesses and competitive threats might not be captured in case of unlisted companies.
12 ADJACENT AND RELATED MARKETS 277
12.1 INTRODUCTION TO ADJACENT MARKETS 277
TABLE 209 ADJACENT MARKETS AND FORECASTS 277
12.2 LIMITATIONS 277
12.3 BUSINESS RULE MANAGEMENT SYSTEMS MARKET 277
TABLE 210 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY COMPONENT, 2015–2019 (USD THOUSAND) 278
TABLE 211 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY COMPONENT, 2020–2025 (USD THOUSAND) 278
TABLE 212 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY ORGANIZATION SIZE, 2015–2019 (USD THOUSAND) 278
TABLE 213 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY ORGANIZATION SIZE, 2020–2025 (USD THOUSAND) 279
TABLE 214 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY DEPLOYMENT TYPE, 2015–2019 (USD THOUSAND) 279
TABLE 215 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY DEPLOYMENT TYPE, 2020–2025 (USD THOUSAND) 279
TABLE 216 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY VERTICAL, 2015–2019 (USD THOUSAND) 280
TABLE 217 BUSINESS RULES MANAGEMENT SYSTEMS MARKET, BY VERTICAL, 2020–2025 (USD THOUSAND) 280
12.4 CUSTOMER EXPERIENCE MANAGEMENT MARKET 281
TABLE 218 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY COMPONENT, 2015–2020 (USD MILLION) 281
TABLE 219 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY COMPONENT, 2021–2026 (USD MILLION) 281
TABLE 220 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT TYPE, 2015–2020 (USD MILLION) 281
TABLE 221 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 282
TABLE 222 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2015–2020 (USD MILLION) 282
TABLE 223 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 282
TABLE 224 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY VERTICAL, 2015–2020 (USD MILLION) 283
TABLE 225 CUSTOMER EXPERIENCE MANAGEMENT MARKET, BY VERTICAL, 2021–2026 (USD MILLION) 283
13 APPENDIX 284
13.1 DISCUSSION GUIDE 284
13.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 287
13.3 CUSTOMIZATION OPTIONS 289
13.4 RELATED REPORTS 289
13.5 AUTHOR DETAILS 290