出版：MarketsandMarkets（マーケッツアンドマーケッツ） 出版年月：2021年12月
文字起こしAPI市場: コンポーネント（ソフトウェアとサービス）、用途（不正の検出と防止、コンテンツの文字起こし、字幕の生成）、展開モード、組織の規模、業種、地域別 – 2026年までの世界予測
Speech-to-text API Market by Component (Software and Services), Application (Fraud Detection & Prevention, Content Transcription, Subtitle Generation), Deployment Mode, Organization Size, Vertical, and Region – Global Forecast to 2026
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| 種別 | 英文調査報告書 |
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The global Speech-to-text API market size to grow from USD 2.2 billion in 2021 to USD 5.4 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 19.2% during the forecast period. Various factors such as increasing demand for AI-powered customer services, omnichannel deployment and reduce chatbot deployment cost, and rising demand for AI-based chatbots to stay informed and connected during Covid-19 are expected to drive the growth of Speech-to-text API market.
During the pandemic, many companies experienced a significant increase in pressure from customers, while their number of available employees decreased. Many contact centers were unable to cope with demand or closed because of lockdown restrictions, leading to long delays in customer service queries, which significantly affected the customer experience. As businesses develop a more strategic approach that delivers resilience into operations through flexibility and scalability while at the same time working to improve operational efficiencies, so speech-to-text API is rising to the forefront of technology enablers. Data analytics application builders seek medical speech recognition capabilities that help them efficiently and accurately transcribe video and audio containing COVID-19 terminology into text for downstream analytics. For instance, AWS offers Amazon Transcribe Medical, a fully managed speech recognition (ASR) service that makes it easy to add medical speech-to-text capabilities to any application. Powered by deep learning, the service offers a ready-to-use medical speech recognition model that users can integrate into a variety of voice applications in the healthcare and life sciences domain. Users can use the custom vocabulary feature to accurately transcribe specific medical terminologies, such as medicine names, product brands, medical procedures, illnesses, or COVID-19-related terminology.
The cloud segment to have the larger market size during the forecast period
Speech-to-text API market is segmented on the basis of deployment mode which include on-premises and cloud. The market size of the cloud segment are estimated to be higher than the on-premises segment during the forecast period. The cloud technology benefits of easy deployment and minimal capital requirement facilitate the adoption of the cloud deployment model. The adoption of cloud-based speech-to-text API solutions is expected to be supported by the COVID-19 pandemic, as lockdowns and social distancing practices are encouraging companies to move to cloud solutions that can be managed remotely. The increasing demand for scalable, easy-to-use, and cost-effective speech-to-text API solutions is expected to accelerate the growth of the cloud segment in the speech-to-text API market.
The SMEs segment to hold higher CAGR during the forecast period
On the basis of organization size the Speech-to-text API market has been segmented into large enterprises and SMEs. The SMEs segment is projected to record a higher CAGR during the forecast period. The large enterprises segment is estimated to hold a larger market share in 2021. The growth of the segment is due to increased competition in large enterprises from budding SMEs. Owing to the availability of cost-effective cloud solutions, speech-to-text API solutions and services are expected to witness a prominent growth rate among SMEs during the forecast period.
The Fraud detection and prevention applications is to have the largest market size during the forecast period
On the basis of application the Speech-to-text API market has been segmented into risk and compliance management, fraud detection and prevention, customer management, content transcription, contact center management, subtitle generation, and other applications (business process management, quality monitoring, and conference call analysis). The fraud detection and prevention segment is expected to hold the largest market size in 2021. This growth is attributed to the increasing demand for speech-to-text APIs across the media and entertainment industry to transcribe audio and video content into searchable and shareable text.
Among regions, APAC to have highest CAGR during the forecast period
APAC is expected to hold the fastest growth rate during the forecast period. APAC’s growth can be attributed to the increasing technological advancements in countries, such as China, Japan, and India. The extensive adoption of voice-controlled connected devices and the rapid penetration of smart devices are the major factors driving the growth of the speech-to-text API market in APAC. Europe is also considered to be the second-largest in terms of market size during the forecast period. The growing demand to reduce enterprise workloads related to customer engagement and retention is the key factor in adopting speech-to-text APIs across Europe.
Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the Speech-to-text API market.
- By Company: Tier I: 35%, Tier II: 45%, and Tier III: 20%
- By Designation: C-Level Executives: 35%, D-Level Executives: 40%, and others: 25%
- By Region: APAC:30 %, Europe: 20%, North America: 45%, others: 5%
The report includes the study of key players offering Speech-to-text API market. The major vendors covered are Google (US), Microsoft (US), AWS (US), IBM (US), Verint (US), Baidu (China), Twilio (US), Speechmatics (UK), VoiceCloud (US), VoiceBase (US), Voci (US), Kasisto (US), Nexmo (US), Contus (India), GoVivace (US), GL Communications (US), Wit.ai (US), VoxSciences (US), Rev (US), Vocapia Research (France), Deepgram (US), Otter.ai (US), AssemblyAI (US), Verbit (US), Behavioral Signals (US), Chorus.ai (US), Gnani.ai (India), Sayint.ai (India), and Amberscript (Netherlands).
Research Coverage
The research study for the speech-to-text API market involved extensive secondary sources, directories, and several journals, including the Journal of Intelligent Learning Systems and Applications, International Journal of Advanced Science and Technology, and International Research Journal of Engineering and Technology (IRJET). Primary sources were mainly industry experts from the core and related industries, preferred speech-to-text API providers, third-party service providers, consulting service providers, end users, and other commercial enterprises. In-depth interviews were conducted with various primary respondents, including key industry participants and subject matter experts, to obtain and verify critical qualitative and quantitative information, and assess the market’s prospects
Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall Speech-to-text API market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
目次
1 INTRODUCTION 43
1.1 INTRODUCTION TO COVID-19 43
1.2 COVID-19 HEALTH ASSESSMENT 43
FIGURE 1 COVID-19: GLOBAL PROPAGATION 43
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 44
1.3 COVID-19 ECONOMIC ASSESSMENT 44
FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2021 45
1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT 46
FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 46
1.4 OBJECTIVES OF THE STUDY 47
1.5 MARKET DEFINITION 47
1.5.1 INCLUSIONS AND EXCLUSIONS 48
1.6 MARKET SCOPE 49
1.6.1 MARKET SEGMENTATION 49
1.6.2 REGIONS COVERED 49
1.6.3 YEARS CONSIDERED FOR THE STUDY 50
1.7 CURRENCY CONSIDERED 50
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2020 50
1.8 STAKEHOLDERS 50
1.9 SUMMARY OF CHANGES 51
2 RESEARCH METHODOLOGY 52
2.1 RESEARCH DATA 52
FIGURE 5 SPEECH-TO-TEXT API MARKET: RESEARCH DESIGN 52
2.1.1 SECONDARY DATA 53
2.1.2 PRIMARY DATA 53
TABLE 2 PRIMARY INTERVIEWS 53
2.1.2.1 Breakup of primary profiles 54
2.1.2.2 Key industry insights 54
2.2 MARKET BREAKUP AND DATA TRIANGULATION 55
FIGURE 6 DATA TRIANGULATION 55
2.3 MARKET SIZE ESTIMATION 56
FIGURE 7 SPEECH-TO-TEXT API MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 56
2.3.1 TOP-DOWN APPROACH 56
2.3.2 BOTTOM-UP APPROACH 57
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY-SIDE): REVENUE FROM SOFTWARE/SERVICES OF THE SPEECH-TO-TEXT API MARKET 57
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY- APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE/SERVICES OF THE SPEECH-TO-TEXT API MARKET 58
FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY-APPROACH 3, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE/SERVICES OF THE SPEECH-TO-TEXT API MARKET 59
FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY-APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF SPEECH-TO-TEXT API THROUGH OVERALL SPEECH-TO-TEXT API SPENDING 59
2.4 MARKET FORECAST 60
TABLE 3 FACTOR ANALYSIS 60
2.5 COMPANY EVALUATION MATRIX METHODOLOGY 61
FIGURE 12 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 62
2.6 STARTUP/SME EVALUATION MATRIX METHODOLOGY 63
FIGURE 13 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE 63
2.7 ASSUMPTIONS FOR THE STUDY 63
2.8 LIMITATIONS OF THE STUDY 65
2.9 IMPLICATIONS OF COVID-19 ON THE SPEECH-TO-TEXT API MARKET 66
FIGURE 14 QUARTERLY IMPACT OF COVID-19 DURING 2020–2021 66
3 EXECUTIVE SUMMARY 68
TABLE 4 GLOBAL SPEECH-TO-TEXT API MARKET SIZE AND GROWTH RATE,
2017–2020 (USD MILLION, Y-O-Y %) 69
TABLE 5 GLOBAL SPEECH-TO-TEXT API MARKET SIZE AND GROWTH RATE,
2021–2026 (USD MILLION, Y-O-Y %) 70
FIGURE 15 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY COMPONENT 70
FIGURE 16 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY SERVICE 70
FIGURE 17 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY PROFESSIONAL SERVICE 71
FIGURE 18 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY DEPLOYMENT MODE 71
FIGURE 19 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY ORGANIZATION SIZE 71
FIGURE 20 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY APPLICATION 72
FIGURE 21 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY VERTICAL 72
FIGURE 22 SPEECH-TO-TEXT API MARKET SNAPSHOT, BY REGION 73
4 PREMIUM INSIGHTS 74
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE SPEECH-TO-TEXT API MARKET 74
FIGURE 23 RISING NEED FOR VOICE-BASED DEVICES COUPLED WITH THE PROLIFERATION OF SMARTPHONES TO DRIVE THE GROWTH OF THE SPEECH-TO-TEXT API MARKET 74
4.2 SPEECH-TO-TEXT API MARKET: TOP THREE APPLICATIONS 75
FIGURE 24 CONTENT TRANSCRIPTION APPLICATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 75
4.3 SPEECH-TO-TEXT API MARKET: BY REGION 75
FIGURE 25 NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE IN 2021 75
4.4 SPEECH-TO-TEXT API MARKET IN NORTH AMERICA, TOP THREE APPLICATIONS AND VERTICALS 76
FIGURE 26 FRAUD DETECTION AND PREVENTION APPLICATION AND BFSI VERTICAL TO ACCOUNT FOR THE LARGEST SHARES IN THE MARKET IN 2021 76
5 MARKET OVERVIEW AND INDUSTRY TRENDS 77
5.1 INTRODUCTION 77
5.2 MARKET DYNAMICS 77
FIGURE 27 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: SPEECH-TO-TEXT API MARKET 77
5.2.1 DRIVERS 78
5.2.1.1 Rising need for voice-based devices coupled with the proliferation of smartphones 78
TABLE 6 SMART DEVICES CONSUMPTION 78
5.2.1.2 Stringent regulations and compliance to boost the demand for speech technology 78
5.2.1.3 Increasing usability of speech and voice technology for transcription 79
5.2.1.4 Growing demand for voice authentication in mobile banking applications during COVID-19 79
5.2.2 RESTRAINTS 80
5.2.2.1 Transcribing audio from multi-channels may hinder the adoption of speech-to-text API 80
5.2.2.2 Concerns regarding data privacy and security due to pandemic 80
5.2.2.3 Huge investments and costs to incur while implementing speech technology 80
5.2.3 OPPORTUNITIES 80
5.2.3.1 Innovation in speech-to-text solutions for temporarily and permanently disabled students 80
5.2.3.2 Development of speech-to-text API for micro-linguistics and local languages 81
5.2.3.3 Growing inclination toward cloud-based speech-to-text software 81
5.2.4 CHALLENGES 81
5.2.4.1 Multilingual support for captioning and subtitling 81
5.2.4.2 Building custom vocabulary across various verticals 82
5.2.4.3 Excessive background noise or echoes may increase the error rate 82
5.2.5 CUMULATIVE GROWTH ANALYSIS 82
5.3 SPEECH-TO-TEXT API: EVOLUTION 83
FIGURE 28 EVOLUTION OF SPEECH-TO-TEXT API MARKET 83
5.4 ECOSYSTEM 84
FIGURE 29 SPEECH-TO-TEXT API MARKET: ECOSYSTEM 84
5.5 SUPPLY CHAIN ANALYSIS 85
FIGURE 30 SUPPLY CHAIN ANALYSIS 85
TABLE 7 SPEECH-TO-TEXT API MARKET: SUPPLY CHAIN 86
5.6 SPEECH-TO-TEXT API MARKET: COVID-19 IMPACT 87
FIGURE 31 SPEECH-TO-TEXT API MARKET TO WITNESS MINIMAL SLOWDOWN IN GROWTH IN 2020 88
5.7 TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS OF THE SPEECH-TO-TEXT API MARKET 89
FIGURE 32 SPEECH-TO-TEXT API MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS 89
5.8 REGULATORY IMPLICATIONS 89
5.8.1 GENERAL DATA PROTECTION REGULATION 89
5.8.2 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT 90
5.8.3 CALIFORNIA CONSUMER PRIVACY ACT 90
5.8.4 CHILDREN’S ONLINE PRIVACY PROTECTION ACT 90
5.8.5 AMERICANS WITH DISABILITIES ACT 90
5.8.6 OFFICE OF COMMUNICATIONS 91
5.8.7 POLISH CIVIL CODE 91
5.8.8 FEDERAL COMMUNICATIONS COMMISSION 91
5.9 CASE STUDY ANALYSIS 91
5.9.1 RETAIL AND ECOMMERCE: USE CASES 91
5.9.1.1 Rev supported Home Depot to deliver captions, foreign language subtitles, and translations to the users 91
5.9.2 MEDIA AND ENTERTAINMENT: USE CASES 92
5.9.2.1 Spotify implemented Rev’s transcribe solution to provide on-demand content to the users 92
5.9.2.2 Rev’s Temi software helped Richard in transcribing the podcast and build a comprehensive solution that creates a full transcript of the podcast automatically 92
5.9.3 HEALTHCARE AND LIFE SCIENCES: USE CASES 93
5.9.3.1 Cerner deployed Amazon transcribe to lower medical transcription costs and provide data security 93
5.9.3.2 AWS benefitted Houston Methodist to improve clinical efficiency and alleviate nursing and physician burnout with voice-activated technology 93
5.9.4 BANKING, FINANCIAL SERVICES, AND INSURANCE: USE CASES 93
5.9.4.1 KPMG deployed Microsoft cognitive services to support its customers automate transcription 93
5.9.5 IT AND TELECOM: USE CASES 94
5.9.5.1 Call Rail implemented speech-to-text API offered by AssemblyAI to improve call transcription accuracy 94
5.9.5.2 Deepgram offered Red Box a customizable Automated Speech Recognition (ASR) solution to provide more accuracy, speed, and customization process 94
5.9.5.3 Sharpen technologies deployed Deepgram’s ASR platform that enables customers to maintain compliance without breaking the bank 95
5.9.5.4 Audioburst deployed Amazon Transcribe solution to convert audio streams into text at a reasonable cost 95
5.9.6 ENERGY AND UITILITES: USE CASES 96
5.9.6.1 AWS offered Amazon Transcribe to Octopus Energy to train custom speech recognition models and analyze contact center calls per month 96
5.9.7 OTHER VERTICALS: USE CASES 96
5.9.7.1 Keypath Education deployed speech-to-text software offered by Verbit to enhance quality of online education to the students 96
5.9.7.2 The university of Glasgow implemented Verbit’s speech-to-text API to offer students with effective online learning program 97
5.9.7.3 Rev provided Shapiro+Raj a reliable transcription solution to get in-depth insights from client’s data 97
5.9.7.4 Echo360 selected Amazon transcribe to improve the learning experience for all students and reduce overall costs 98
5.9.7.5 Epiq deployed Amazon Transcribe to automate and accelerate transcription courtroom proceedings and multimedia assets 98
5.10 TECHNOLOGY ANALYSIS 98
5.10.1 NATURAL LANGUAGE PROCESSING AND SPEECH-TO-TEXT API 98
5.10.2 ARTIFICIAL INTELLIGENCE AND SPEECH-TO-TEXT API 99
5.11 PATENT ANALYSIS 99
5.11.1 METHODOLOGY 99
5.11.2 DOCUMENT TYPE 99
TABLE 8 PATENTS FILED, 2018-2021 99
5.11.3 INNOVATION AND PATENT APPLICATIONS 99
FIGURE 33 TOTAL NUMBER OF PATENTS GRANTED IN A YEAR, 2018–2021 100
5.11.3.1 Top applicants 100
FIGURE 34 TOP 10 COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS, 2018–2021 100
5.12 PRICING MODEL ANALYSIS, 2021 100
TABLE 9 SPEECH-TO-TEXT API MARKET: PRICING MODEL ANALYSIS, 2021 101
5.13 PORTER’S FIVE FORCES ANALYSIS 102
TABLE 10 IMPACT OF EACH FORCE ON THE SPEECH-TO-TEXT API MARKET 102
FIGURE 35 PORTER’S FIVE FORCES ANALYSIS 102
5.13.1 THREAT OF NEW ENTRANTS 103
5.13.2 THREAT OF SUBSTITUTES 103
5.13.3 BARGAINING POWER OF SUPPLIERS 103
5.13.4 BARGAINING POWER OF BUYERS 103
5.13.5 INTENSITY OF COMPETITIVE RIVALRY 104
5.14 SCENARIO 104
TABLE 11 CRITICAL FACTORS TO IMPACT THE GROWTH OF THE SPEECH-TO-TEXT API MARKET 104
6 SPEECH-TO-TEXT API MARKET, BY COMPONENT 105
6.1 INTRODUCTION 106
6.1.1 COMPONENTS: COVID-19 IMPACT 106
FIGURE 36 SERVICES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD 107
TABLE 12 SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 107
TABLE 13 SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 107
6.2 SOFTWARE 108
6.2.1 GROWING INCLINATION TOWARD VOICE-BASED TECHNOLOGY TO ENHANCE THE CUSTOMER EXPERIENCE TO BOOST THE DEMAND FOR SPEECH-TO-TEXT API AND SOFTWARE 108
TABLE 14 SOFTWARE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 108
TABLE 15 SOFTWARE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 108
6.3 SERVICES 109
FIGURE 37 MANAGED SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 109
TABLE 16 SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE, 2017–2020 (USD MILLION) 109
TABLE 17 SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE, 2021–2026 (USD MILLION) 110
TABLE 18 SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 110
TABLE 19 SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 110
6.3.1 PROFESSIONAL SERVICES 111
FIGURE 38 TRAINING AND CONSULTING SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 111
TABLE 20 PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY TYPE, 2017–2020 (USD MILLION) 111
TABLE 21 PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY TYPE, 2021–2026 (USD MILLION) 112
TABLE 22 PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 112
TABLE 23 PROFESSIONAL SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 112
6.3.1.1 Training and consulting 113
6.3.1.1.1 Technicalities involved in implementing speech-to-text API and services to boost the demand for training and consulting services 113
TABLE 24 TRAINING AND CONSULTING: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 113
TABLE 25 TRAINING AND CONSULTING: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 113
6.3.1.2 Deployment and integration 114
6.3.1.2.1 Growing need to overcome system-related issues effectively to drive the demand for system integration and deployment services 114
TABLE 26 DEPLOYMENT AND INTEGRATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 114
TABLE 27 DEPLOYMENT AND INTEGRATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 114
6.3.1.3 Support and maintenance 115
6.3.1.3.1 Growing deployment of speech-to-text API and software tools to boost the demand for support and maintenance services 115
TABLE 28 SUPPORT AND MAINTENANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 115
TABLE 29 SUPPORT AND MAINTENANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 115
6.3.2 MANAGED SERVICES 116
6.3.2.1 Increasing need to monitor and maintain tool operations and reduce overhead costs to drive the demand for managed services 116
TABLE 30 MANAGED SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 116
TABLE 31 MANAGED SERVICES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 116
7 SPEECH-TO-TEXT API MARKET, BY DEPLOYMENT MODE 117
7.1 INTRODUCTION 118
7.1.1 DEPLOYMENT MODES: COVID-19 IMPACT 118
FIGURE 39 CLOUD SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD 119
TABLE 32 SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2017–2020 (USD MILLION) 119
TABLE 33 SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2021–2026 (USD MILLION) 119
7.2 ON-PREMISES 120
7.2.1 DATA-SENSITIVE ORGANIZATIONS TO ADOPT THE ON-PREMISES DEPLOYMENT MODE TO DEPLOY SPEECH-TO-TEXT API ACROSS THE GLOBE 120
TABLE 34 ON-PREMISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 120
TABLE 35 ON-PREMISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 120
7.3 CLOUD 121
7.3.1 THE INCREASING DEMAND FOR SCALABLE, EASY-TO-USE, AND COST-EFFECTIVE SPEECH-TO-TEXT API TO ACCELERATE THE GROWTH OF THE CLOUD DEPLOYMENT MODE 121
TABLE 36 CLOUD: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 121
TABLE 37 CLOUD: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 121
8 SPEECH-TO-TEXT API MARKET, BY ORGANIZATION SIZE 122
8.1 INTRODUCTION 123
8.1.1 ORGANIZATION SIZES: COVID-19 IMPACT 123
FIGURE 40 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD 124
TABLE 38 SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,
2017–2020 (USD MILLION) 124
TABLE 39 SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE,
2021–2026 (USD MILLION) 124
8.2 LARGE ENTERPRISES 125
8.2.1 INCREASING USE OF ADVANCED TECHNOLOGIES TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API IN LARGE ENTERPRISES 125
TABLE 40 LARGE ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 125
TABLE 41 LARGE ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 125
8.3 SMALL AND MEDIUM-SIZED ENTERPRISES 126
8.3.1 AVAILABILITY OF THE CLOUD-BASED COST-EFFECTIVE SOLUTIONS TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API IN SMALL AND MEDIUM-SIZED ENTERPRISES 126
TABLE 42 SMALL AND MEDIUM-SIZED ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 126
TABLE 43 SMALL AND MEDIUM-SIZED ENTERPRISES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 126
9 SPEECH-TO-TEXT API MARKET, BY APPLICATION 127
9.1 INTRODUCTION 128
9.1.1 APPLICATIONS: COVID-19 IMPACT 128
FIGURE 41 CONTENT TRANSCRIPTION SEGMENT TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD 128
TABLE 44 SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2017–2020 (USD MILLION) 129
TABLE 45 SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2021–2026 (USD MILLION) 129
9.2 RISK AND COMPLIANCE MANAGEMENT 130
9.2.1 RISING NON-COMPLIANCE COSTS TO COMPELL COMPANIES TO ADOPT SPEECH-TO-TEXT API 130
TABLE 46 RISK AND COMPLIANCE MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 130
TABLE 47 RISK AND COMPLIANCE MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 130
9.3 FRAUD DETECTION AND PREVENTION 131
9.3.1 INCREASING INSTANCES OF FRAUDS TO PROMPT BANKS AND FINANCIAL INSTITUTIONS TO ADOPT ADVANCED SPEECH-TO-TEXT API 131
TABLE 48 FRAUD DETECTION AND PREVENTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 131
TABLE 49 FRAUD DETECTION AND PREVENTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 131
9.4 CUSTOMER MANAGEMENT 132
9.4.1 NEED TO EXTRACT MEANINGFUL DATA FROM CUSTOMER INTERACTIONS TO BOOST THE DEMAND FOR SPEECH-TO-TEXT API 132
TABLE 50 CUSTOMER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 132
TABLE 51 CUSTOMER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 132
9.5 CONTENT TRANSCRIPTION 133
9.5.1 GROWING NEED TO PROVIDE UNDERSTANDABLE AND SEARCHABLE TRANSCRIPTION OF AUDIO AND VIDEO DATA TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API 133
TABLE 52 CONTENT TRANSCRIPTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 133
TABLE 53 CONTENT TRANSCRIPTION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 133
9.6 CONTACT CENTER MANAGEMENT 134
9.6.1 GROWING NEED TO MANAGE DAILY OPERATIONS OF THE CONTACT CENTER TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API 134
TABLE 54 CONTACT CENTER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 134
TABLE 55 CONTACT CENTER MANAGEMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 134
9.7 SUBTITLE GENERATION 135
9.7.1 GROWING NEED TO GENERATE AUTOMATIC CAPTIONS TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API FOR SUBTITLE GENERATION APPLICATION 135
TABLE 56 SUBTITLE GENERATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 135
TABLE 57 SUBTITLE GENERATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 135
9.8 OTHER APPLICATIONS 136
TABLE 58 OTHER APPLICATIONS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 136
TABLE 59 OTHER APPLICATIONS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 136
10 SPEECH-TO-TEXT API MARKET, BY VERTICAL 137
10.1 INTRODUCTION 138
10.1.1 VERTICALS: COVID-19 IMPACT 138
FIGURE 42 BANKING, FINANCIAL SERVICES, AND INSURANCE VERTICAL TO GROW AT THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD 139
TABLE 60 SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2017–2020 (USD MILLION) 139
TABLE 61 SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 140
10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 140
10.2.1 RISING NEED FOR AUTOMATED CUSTOMER SERVICE AND QUERY RESOLVER TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API 140
TABLE 62 BANKING, FINANCIAL SERVICES, AND INSURANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 141
TABLE 63 BANKING, FINANCIAL SERVICES, AND INSURANCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 141
10.3 IT AND TELECOM 141
10.3.1 WIDESPREAD ADOPTION OF 4G/5G TECHNOLOGY TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API ACROSS IT AND TELECOM SECTOR 141
TABLE 64 IT AND TELECOM: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 142
TABLE 65 IT AND TELECOM: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 142
10.4 MEDIA AND ENTERTAINMENT 142
10.4.1 INCREASED DEMAND FOR CONTENT TRANSCRIPTION TO BOOST THE ADOPTION OF SPEECH-TO-TEXT API IN MEDIA AND ENTERTAINMENT 142
TABLE 66 MEDIA AND ENTERTAINMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 143
TABLE 67 MEDIA AND ENTERTAINMENT: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 143
10.5 HEALTHCARE AND LIFE SCIENCES 143
10.5.1 GROWING REGULATORY REQUIREMENTS AND NEED FOR DOCUMENTATION TO FUEL THE ADOPTION OF SPEECH-TO-TEXT API ACROSS HEALTHCARE AND LIFE SCIENCES VERTICAL 143
TABLE 68 HEALTHCARE AND LIFE SCIENCES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 144
TABLE 69 HEALTHCARE AND LIFE SCIENCES: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 144
10.6 RETAIL AND ECOMMERCE 144
10.6.1 NEED TO DELIVER REAL-TIME CUSTOMER EXPERIENCE TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API IN RETAIL AND ECOMMERCE VERTICAL 144
TABLE 70 RETAIL AND ECOMMERCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 145
TABLE 71 RETAIL AND ECOMMERCE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 145
10.7 TRAVEL AND HOSPITALITY 146
10.7.1 INCREASING COMPETITION AMONG PLAYERS TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API IN TRAVEL AND HOSPITALITY 146
TABLE 72 TRAVEL AND HOSPITALITY: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 146
TABLE 73 TRAVEL AND HOSPITALITY: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 146
10.8 GOVERNMENT AND DEFENSE 147
10.8.1 GROWING GOVERNMENT INITIATIVES TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API IN THE GOVERNMENT AND DEFENSE SECTOR 147
TABLE 74 GOVERNMENT AND DEFENSE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 147
TABLE 75 GOVERNMENT AND DEFENSE: SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 147
10.9 EDUCATION 148
10.9.1 GROWING DEMAND FOR ONLINE LEARNING SOFTWARE TO DRIVE THE ADOPTION OF SPEECH-TO-TEXT API ACROSS THE EDUCATION SECTOR 148
TABLE 76 EDUCATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 148
TABLE 77 EDUCATION: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 148
10.10 OTHER VERTICALS 149
TABLE 78 OTHER VERTICALS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2017–2020 (USD MILLION) 149
TABLE 79 OTHER VERTICALS: SPEECH-TO-TEXT API MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 149
11 SPEECH-TO-TEXT API MARKET, BY REGION 150
11.1 INTRODUCTION 151
FIGURE 43 INDIA TO ACCOUNT FOR THE HIGHEST CAGR DURING THE FORECAST PERIOD 151
FIGURE 44 ASIA PACIFIC TO WITNESS THE HIGHEST CAGR DURING THE FORECAST PERIOD 152
TABLE 80 SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2017–2020 (USD MILLION) 152
TABLE 81 SPEECH-TO-TEXT API MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 152
11.2 NORTH AMERICA 153
11.2.1 NORTH AMERICA: COVID-19 IMPACT 153
11.2.2 NORTH AMERICA: REGULATIONS 154
11.2.2.1 Personal Information Protection and Electronic Documents Act (PIPEDA) 154
11.2.2.2 Gramm–Leach–Bliley Act 154
11.2.2.3 Health Insurance Portability and Accountability Act of 1996 154
11.2.2.4 Health Level Seven (HL7) 155
11.2.2.5 Occupational Safety and Health Administration (OSHA) 155
11.2.2.6 Federal Information Security Management Act (FISMA) 155
11.2.2.7 Federal Information Processing Standards 155
11.2.2.8 California Consumer Privacy Act 156
FIGURE 45 NORTH AMERICA: MARKET SNAPSHOT 156
TABLE 82 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 157
TABLE 83 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 157
TABLE 84 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION) 157
TABLE 85 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION) 157
TABLE 86 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2020 (USD MILLION) 158
TABLE 87 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2021–2026 (USD MILLION) 158
TABLE 88 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 158
TABLE 89 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 158
TABLE 90 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 159
TABLE 91 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 159
TABLE 92 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION, 2017–2020 (USD MILLION) 159
TABLE 93 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION, 2021–2026 (USD MILLION) 160
TABLE 94 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2017–2020 (USD MILLION) 160
TABLE 95 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 161
TABLE 96 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2017–2020 (USD MILLION) 161
TABLE 97 NORTH AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2021–2026 (USD MILLION) 161
11.2.3 UNITED STATES 162
11.2.3.1 Rapid growth of technology and innovation that led to the adoption of the speech-to-text API market in the US 162
TABLE 98 UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 162
TABLE 99 UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 162
TABLE 100 UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 162
TABLE 101 UNITED STATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 163
11.2.4 CANADA 163
11.2.4.1 Rising government focus on R&D activities to boost the adoption of the speech-to-text API market in Canada 163
TABLE 102 CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 163
TABLE 103 CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 163
TABLE 104 CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 164
TABLE 105 CANADA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 164
11.3 EUROPE 164
11.3.1 EUROPE: COVID-19 IMPACT 164
11.3.2 EUROPE: REGULATIONS 165
11.3.2.1 General Data Protection Regulation 165
11.3.2.2 Payment Card Industry Data Security Standard 165
11.3.2.3 European Committee for Standardization 165
TABLE 106 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 166
TABLE 107 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 166
TABLE 108 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION) 166
TABLE 109 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION) 166
TABLE 110 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2020 (USD MILLION) 167
TABLE 111 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2021–2026 (USD MILLION) 167
TABLE 112 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 167
TABLE 113 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 167
TABLE 114 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 168
TABLE 115 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 168
TABLE 116 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2017–2020 (USD MILLION) 168
TABLE 117 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2021–2026 (USD MILLION) 169
TABLE 118 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2017–2020 (USD MILLION) 169
TABLE 119 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 170
TABLE 120 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2017–2020 (USD MILLION) 170
TABLE 121 EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2021–2026 (USD MILLION) 170
11.3.3 UNITED KINGDOM 171
11.3.3.1 Rising adoption of advanced technologies, coupled with stringent regulations, to boost the speech-to-text API market growth in the UK 171
TABLE 122 UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 171
TABLE 123 UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 171
TABLE 124 UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 172
TABLE 125 UNITED KINGDOM: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 172
11.3.4 GERMANY 172
11.3.4.1 Growing adoption of speech technology for extrapolating audio-visual content and enabling interaction in business-to-business applications across Germany 172
TABLE 126 GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 172
TABLE 127 GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 173
TABLE 128 GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 173
TABLE 129 GERMANY: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 173
11.3.5 FRANCE 173
11.3.5.1 Significant fundings from startups and ongoing efforts from private companies to drive the speech-to-text API market growth in France 173
TABLE 130 FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 174
TABLE 131 FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 174
TABLE 132 FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 174
TABLE 133 FRANCE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 174
11.3.6 REST OF EUROPE 175
TABLE 134 REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 175
TABLE 135 REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 175
TABLE 136 REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 175
TABLE 137 REST OF EUROPE: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 176
11.4 ASIA PACIFIC 176
11.4.1 ASIA PACIFIC: COVID-19 IMPACT 176
11.4.2 ASIA PACIFIC: REGULATIONS 177
11.4.2.1 Personal Data Protection Act 177
11.4.2.2 Act on the Protection of Personal Information (APPI) 178
11.4.2.3 International Organization for Standardization 27001 178
FIGURE 46 ASIA PACIFIC: MARKET SNAPSHOT 178
TABLE 138 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 179
TABLE 139 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 179
TABLE 140 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION) 179
TABLE 141 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION) 179
TABLE 142 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2020 (USD MILLION) 180
TABLE 143 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2021–2026 (USD MILLION) 180
TABLE 144 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 180
TABLE 145 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 180
TABLE 146 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 181
TABLE 147 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 181
TABLE 148 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2017–2020 (USD MILLION) 181
TABLE 149 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION,
2021–2026 (USD MILLION) 182
TABLE 150 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2017–2020 (USD MILLION) 182
TABLE 151 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 183
TABLE 152 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2017–2020 (USD MILLION) 183
TABLE 153 ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2021–2026 (USD MILLION) 184
11.4.3 INDIA 184
11.4.3.1 Increase in government investment, technology innovation, and digitalization to boost the speech-to-text API market growth in India 184
TABLE 154 INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 185
TABLE 155 INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 185
TABLE 156 INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2017–2020 (USD MILLION) 185
TABLE 157 INDIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2021–2026 (USD MILLION) 185
11.4.4 JAPAN 186
11.4.4.1 Increasing use of virtual assistants and chatbots across telecom and retail verticals to drive the adoption of speech-to-text API in Japan 186
TABLE 158 JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 186
TABLE 159 JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 186
TABLE 160 JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2017–2020 (USD MILLION) 187
TABLE 161 JAPAN: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2021–2026 (USD MILLION) 187
11.4.5 CHINA 187
11.4.5.1 Increasing need for automation across healthcare institutions and BFSI organizations to drive the speech-to-text API market growth in China 187
TABLE 162 CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 188
TABLE 163 CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 188
TABLE 164 CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2017–2020 (USD MILLION) 188
TABLE 165 CHINA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2021–2026 (USD MILLION) 188
11.4.6 AUSTRALIA AND NEW ZEALAND 189
11.4.6.1 Increasing need to make timely business and communication decisions to drive the growth of the speech-to-text API market across the telecom vertical in ANZ 189
TABLE 166 AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 189
TABLE 167 AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 189
TABLE 168 AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 189
TABLE 169 AUSTRALIA AND NEW ZEALAND: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 190
11.4.7 REST OF ASIA PACIFIC 190
TABLE 170 REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 190
TABLE 171 REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 190
TABLE 172 REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 191
TABLE 173 REST OF ASIA PACIFIC: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 191
11.5 MIDDLE EAST AND AFRICA 191
11.5.1 MIDDLE EAST AND AFRICA: COVID-19 IMPACT 192
11.5.2 MIDDLE EAST AND AFRICA: REGULATIONS 193
11.5.2.1 Israeli Privacy Protection Regulations (Data Security), 5777-2017 193
11.5.2.2 GDPR Applicability in KSA 193
11.5.2.3 Protection of Personal Information Act 193
TABLE 174 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 194
TABLE 175 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 194
TABLE 176 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE, 2017–2020 (USD MILLION) 194
TABLE 177 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE, 2021–2026 (USD MILLION) 194
TABLE 178 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2020 (USD MILLION) 195
TABLE 179 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2021–2026 (USD MILLION) 195
TABLE 180 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 195
TABLE 181 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 195
TABLE 182 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 196
TABLE 183 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 196
TABLE 184 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION, 2017–2020 (USD MILLION) 196
TABLE 185 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION, 2021–2026 (USD MILLION) 197
TABLE 186 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL, 2017–2020 (USD MILLION) 197
TABLE 187 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 198
TABLE 188 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY, 2017–2020 (USD MILLION) 198
TABLE 189 MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 198
11.5.3 KINGDOM OF SAUDI ARABIA 199
11.5.3.1 Growing investments for AI projects to lead to the speech-to-text API market growth in the KSA 199
TABLE 190 KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 199
TABLE 191 KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 199
TABLE 192 KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 199
TABLE 193 KINGDOM OF SAUDI ARABIA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 200
11.5.4 UNITED ARAB EMIRATES 200
11.5.4.1 Rising demand for speech-to-text API to upsurge during the forthcoming period in the region 200
TABLE 194 UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 200
TABLE 195 UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 201
TABLE 196 UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 201
TABLE 197 UNITED ARAB EMIRATES: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 201
11.5.5 SOUTH AFRICA 201
11.5.5.1 Increasing demand for speech recognition technology to drive the adoption of the speech-to-text API market in South Africa 201
TABLE 198 SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 202
TABLE 199 SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 202
TABLE 200 SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 202
TABLE 201 SOUTH AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 202
11.5.6 REST OF MIDDLE EAST AND AFRICA 203
TABLE 202 REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 203
TABLE 203 REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 203
TABLE 204 REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 203
TABLE 205 REST OF MIDDLE EAST AND AFRICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 204
11.6 LATIN AMERICA 204
11.6.1 LATIN AMERICA: COVID-19 IMPACT 204
11.6.2 LATIN AMERICA: REGULATIONS 205
11.6.2.1 Brazil Data Protection Law 205
11.6.2.2 Argentina Personal Data Protection Law No. 25.326 205
11.6.2.3 Federal Law on Protection of Personal Data Held by Individuals 206
TABLE 206 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 206
TABLE 207 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 207
TABLE 208 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2017–2020 (USD MILLION) 207
TABLE 209 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY SERVICE,
2021–2026 (USD MILLION) 207
TABLE 210 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2017–2020 (USD MILLION) 207
TABLE 211 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY PROFESSIONAL SERVICE, 2021–2026 (USD MILLION) 208
TABLE 212 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 208
TABLE 213 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 208
TABLE 214 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 208
TABLE 215 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 209
TABLE 216 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION, 2017–2020 (USD MILLION) 209
TABLE 217 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY APPLICATION, 2021–2026 (USD MILLION) 209
TABLE 218 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2017–2020 (USD MILLION) 210
TABLE 219 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 210
TABLE 220 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2017–2020 (USD MILLION) 211
TABLE 221 LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COUNTRY,
2021–2026 (USD MILLION) 211
11.6.3 BRAZIL 211
11.6.3.1 Technological advancements to drive the growth of the speech-to-text API market in Brazil 211
TABLE 222 BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 212
TABLE 223 BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 212
TABLE 224 BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2017–2020 (USD MILLION) 212
TABLE 225 BRAZIL: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE,
2021–2026 (USD MILLION) 212
11.6.4 MEXICO 213
11.6.4.1 Growing demand for voice recognition technologies to fuel the adoption of speech-to-text API software in Mexico 213
TABLE 226 MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2017–2020 (USD MILLION) 213
TABLE 227 MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT,
2021–2026 (USD MILLION) 213
TABLE 228 MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 213
TABLE 229 MEXICO: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 214
11.6.5 REST OF LATIN AMERICA 214
TABLE 230 REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2017–2020 (USD MILLION) 214
TABLE 231 REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 214
TABLE 232 REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2017–2020 (USD MILLION) 215
TABLE 233 REST OF LATIN AMERICA: SPEECH-TO-TEXT API MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD MILLION) 215
12 COMPETITIVE LANDSCAPE 216
12.1 OVERVIEW 216
12.2 KEY PLAYER STRATEGIES 216
12.3 REVENUE ANALYSIS 217
FIGURE 47 REVENUE ANALYSIS FOR KEY COMPANIES IN THE PAST FIVE YEARS 217
12.4 MARKET SHARE ANALYSIS 218
FIGURE 48 MARKET SHARE ANALYSIS FOR KEY COMPANIES 218
TABLE 234 SPEECH-TO-TEXT API MARKET: DEGREE OF COMPETITION 219
12.5 COMPANY EVALUATION QUADRANT 219
12.5.1 STARS 219
12.5.2 EMERGING LEADERS 219
12.5.3 PERVASIVE 219
12.5.4 PARTICIPANT 219
FIGURE 49 KEY SPEECH-TO-TEXT API MARKET PLAYERS, COMPANY EVALUATION QUADRANT, 2021 220
12.6 COMPETITIVE BENCHMARKING 221
12.6.1 COMPANY PRODUCT FOOTPRINT 221
FIGURE 50 PRODUCT PORTFOLIO ANALYSIS OF TOP PLAYERS IN THE SPEECH-TO-TEXT API MARKET 221
FIGURE 51 BUSINESS STRATEGY EXCELLENCE OF TOP PLAYERS IN THE SPEECH-TO-TEXT API MARKET 222
TABLE 235 COMPANY OFFERING FOOTPRINT 222
TABLE 236 COMPANY REGION FOOTPRINT 223
12.7 STARTUP/SME EVALUATION QUADRANT 224
12.7.1 PROGRESSIVE COMPANIES 224
12.7.2 RESPONSIVE COMPANIES 224
12.7.3 DYNAMIC COMPANIES 224
12.7.4 STARTING BLOCKS 224
FIGURE 52 STARTUP/SME SPEECH-TO-TEXT API MARKET EVALUATION QUADRANT, 2021 225
12.8 STARTUP/SME COMPETITIVE BENCHMARKING 226
12.8.1 COMPANY PRODUCT FOOTPRINT 226
FIGURE 53 PRODUCT PORTFOLIO ANALYSIS OF STARTUP/SME IN THE SPEECH-TO-TEXT API MARKET 226
FIGURE 54 BUSINESS STRATEGY EXCELLENCE OF STARTUP/SME IN THE SPEECH-TO-TEXT API MARKET 227
TABLE 237 STARTUP/SME COMPANY OFFERING FOOTPRINT 227
TABLE 238 STARTUP/SME COMPANY REGION FOOTPRINT 228
12.9 COMPETITIVE SCENARIO AND TRENDS 228
12.9.1 PRODUCT LAUNCHES 228
TABLE 239 SPEECH-TO-TEXT API MARKET: PRODUCT LAUNCHES, APRIL 2020–AUGUST 2021 228
12.9.2 DEALS 230
TABLE 240 SPEECH-TO-TEXT API MARKET: DEALS, MAY 2019–OCTOBER 2021 230
13 COMPANY PROFILES 233
13.1 INTRODUCTION 233
13.2 KEY PLAYERS 233
(Business and financial overview, Solutions offered, Recent developments, COVID-19 development, MnM view, Key strengths/right to win, Strategic choices made, and Weaknesses and competitive threats)*
13.2.1 GOOGLE 233
TABLE 241 GOOGLE: BUSINESS AND FINANCIAL OVERVIEW 233
FIGURE 55 GOOGLE: COMPANY SNAPSHOT 234
TABLE 242 GOOGLE: SOLUTIONS OFFERED 234
TABLE 243 GOOGLE: PRODUCT LAUNCHES AND ENHANCEMENTS 235
TABLE 244 GOOGLE: DEALS 235
13.2.2 MICROSOFT 237
TABLE 245 MICROSOFT: BUSINESS OVERVIEW 237
FIGURE 56 MICROSOFT: COMPANY SNAPSHOT 238
TABLE 246 MICROSOFT: SERVICES OFFERED 238
TABLE 247 MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS 239
TABLE 248 MICROSOFT: DEALS 239
13.2.3 AWS 241
TABLE 249 AWS: BUSINESS OVERVIEW 241
FIGURE 57 AWS: COMPANY SNAPSHOT 241
TABLE 250 AWS: SERVICES OFFERED 242
TABLE 251 AWS: PRODUCT LAUNCHES AND ENHANCEMENTS 242
TABLE 252 AWS: DEALS 243
13.2.4 IBM 245
TABLE 253 IBM: BUSINESS OVERVIEW 245
FIGURE 58 IBM: COMPANY SNAPSHOT 246
TABLE 254 IBM: SERVICES OFFERED 246
TABLE 255 IBM: PRODUCT LAUNCHES AND ENHANCEMENTS 247
TABLE 256 IBM: DEALS AND OTHERS 247
13.2.5 VERINT 249
TABLE 257 VERINT: BUSINESS OVERVIEW 249
FIGURE 59 VERINT: COMPANY SNAPSHOT 250
TABLE 258 VERINT: SOLUTIONS OFFERED 250
TABLE 259 VERINT: PRODUCT LAUNCHES AND ENHANCEMENTS 251
TABLE 260 VERINT: DEALS 251
13.2.6 BAIDU 253
TABLE 261 BAIDU: BUSINESS OVERVIEW 253
FIGURE 60 BAIDU: COMPANY SNAPSHOT 254
TABLE 262 BAIDU: SOLUTIONS OFFERED 254
TABLE 263 BAIDU: PRODUCT LAUNCHES AND ENHANCEMENTS 255
TABLE 264 BAIDU: DEALS 255
13.2.7 TWILIO 256
TABLE 265 TWILIO: BUSINESS OVERVIEW 256
FIGURE 61 TWILIO: COMPANY SNAPSHOT 257
TABLE 266 TWILIO: SOLUTIONS OFFERED 257
TABLE 267 TWILIO: SOLUTION LAUNCHES AND ENHANCEMENTS 257
TABLE 268 TWILIO: DEALS AND OTHERS 258
13.2.8 SPEECHMATICS 259
TABLE 269 SPEECHMATICS: BUSINESS OVERVIEW 259
TABLE 270 SPEECHMATICS: SOLUTIONS OFFERED 259
TABLE 271 SPEECHMATICS: SOLUTION LAUNCHES AND ENHANCEMENTS 259
TABLE 272 SPEECHMATICS: DEALS 260
13.2.9 VOICECLOUD 261
TABLE 273 VOICECLOUD: BUSINESS OVERVIEW 261
TABLE 274 VOICE CLOUD: SOLUTIONS OFFERED 261
TABLE 275 VOICE CLOUD: SERVICES OFFERED 261
13.2.10 VOICEBASE 262
TABLE 276 VOICEBASE: BUSINESS OVERVIEW 262
TABLE 277 VOICEBASE: SOLUTIONS OFFERED 262
TABLE 278 VOICEBASE: DEALS 262
13.2.11 VOCI 263
13.2.12 KASISTO 263
13.2.13 NEXMO 264
13.2.14 CONTUS 264
13.2.15 GOVIVACE 265
13.2.16 GL COMMUNICATIONS 265
13.2.17 WIT.AI 266
13.2.18 VOXSCIENCES 266
13.2.19 REV 267
13.2.20 VOCAPIA RESEARCH 267
13.3 SMES/START UPS 268
13.3.1 DEEPGRAM 268
13.3.2 OTTER.AI 268
13.3.3 ASSEMBLYAI 269
13.3.4 AISENSE 269
13.3.5 VERBIT 270
13.3.6 BEHAVIORAL SIGNALS 270
13.3.7 CHORUS.AI 270
13.3.8 GNANI.AI 271
13.3.9 SAYINT.AI 271
13.3.10 AMBERSCRIPT 271
*Details on Business and financial overview, Solutions offered, Recent developments, COVID-19 development, MnM view, Key strengths/right to win, Strategic choices made, and Weaknesses and competitive threats not be captured in case of unlisted companies.
14 ADJACENT AND RELATED MARKETS 272
14.1 INTRODUCTION 272
14.2 SPEECH ANALYTICS MARKET – GLOBAL FORECAST TO 2025 272
14.2.1 MARKET DEFINITION 272
14.2.2 MARKET OVERVIEW 272
14.2.2.1 Speech analytics market, by component 272
TABLE 279 SPEECH ANALYTICS MARKET SIZE, BY COMPONENT,
2014–2019 (USD MILLION) 273
TABLE 280 SPEECH ANALYTICS MARKET SIZE, BY COMPONENT,
2019–2025 (USD MILLION) 273
14.2.2.2 Speech analytics market, by service 273
TABLE 281 SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) 273
TABLE 282 SPEECH ANALYTICS MARKET SIZE, BY SERVICE, 2019–2025 (USD MILLION) 273
14.2.2.3 Speech analytics market, by application 274
TABLE 283 SPEECH ANALYTICS MARKET SIZE, BY APPLICATION,
2014–2019 (USD MILLION) 274
TABLE 284 SPEECH ANALYTICS MARKET SIZE, BY APPLICATION,
2019–2025 (USD MILLION) 274
14.2.2.4 Speech analytics market, by deployment mode 275
TABLE 285 SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE,
2014–2019 (USD MILLION) 275
TABLE 286 SPEECH ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE,
2019–2025 (USD MILLION) 275
14.2.2.5 Speech analytics market, by organization size 275
TABLE 287 SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE,
2014–2019 (USD MILLION) 275
TABLE 288 SPEECH ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE,
2019–2025 (USD MILLION) 276
14.2.2.6 Speech analytics market, by vertical 276
TABLE 289 SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2014–2019 (USD MILLION) 276
TABLE 290 SPEECH ANALYTICS MARKET SIZE, BY VERTICAL, 2019–2025 (USD MILLION) 277
14.2.2.7 Speech analytics market, by region 277
TABLE 291 SPEECH ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) 277
TABLE 292 SPEECH ANALYTICS MARKET SIZE, BY REGION, 2019–2025 (USD MILLION) 278
14.3 NLP MARKET – GLOBAL FORECAST TO 2026 278
14.3.1 MARKET DEFINITION 278
14.3.2 MARKET OVERVIEW 278
14.3.2.1 NLP market, by component 278
TABLE 293 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY COMPONENT,
2015–2019 (USD MILLION) 279
TABLE 294 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY COMPONENT,
2019–2026 (USD MILLION) 279
14.3.2.2 NLP market, by solution 279
TABLE 295 SOLUTIONS: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE, 2015–2019 (USD MILLION) 279
TABLE 296 SOLUTIONS: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE, 2019–2026 (USD MILLION) 280
14.3.2.3 NLP market, by service 280
TABLE 297 SERVICES: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE, 2015–2019 (USD MILLION) 280
TABLE 298 SERVICES: NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE, 2019–2026 (USD MILLION) 280
14.3.2.4 NLP market, by deployment mode 281
TABLE 299 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY DEPLOYMENT MODE, 2015–2019 (USD MILLION) 281
TABLE 300 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY DEPLOYMENT MODE, 2019–2026 (USD MILLION) 281
14.3.2.5 NLP market, by type 281
TABLE 301 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,
2015–2019 (USD MILLION) 282
TABLE 302 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY TYPE,
2019–2026 (USD MILLION) 282
14.3.2.6 NLP market, by vertical 282
TABLE 303 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY VERTICAL,
2015–2019 (USD MILLION) 283
TABLE 304 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY VERTICAL,
2019–2026 (USD MILLION) 283
14.3.2.7 NLP market, by region 284
TABLE 305 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY REGION,
2015–2019 (USD MILLION) 284
TABLE 306 NATURAL LANGUAGE PROCESSING MARKET SIZE, BY REGION,
2019–2026 (USD MILLION) 284
15 APPENDIX 285
15.1 INDUSTRY EXPERTS 285
15.2 DISCUSSION GUIDE 286
15.3 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 292
15.4 AVAILABLE CUSTOMIZATIONS 294
15.5 RELATED REPORTS 294
15.6 AUTHOR DETAILS 295