欧州の会話型コマース市場データブック　2023年第2四半期

Report Overview

According to PayNXT360, conversational commerce industry in Europe is expected to grow by 25.4% on annual basis to reach US$236.9 billion in 2023.

The conversational commerce industry is expected to grow steadily over the forecast period, recording a CAGR of 22.5% during 2022-2028. The conversational commerce transaction value in the region will increase from US$236.9 billion in 2023 to reach US$654.3 billion by 2028.

To improve customer relationships, engagement, and experience, retailers in Europe are seeking to leverage conversational commerce tools such as WhatsApp. This, coupled with the high internet and smartphone penetration rate in the region, is projected to aid the growth of the conversational commerce industry in Europe from the short to medium-term perspective.

In Europe, innovative startups are also entering the conversational commerce space to capitalize on the high-growth sector. Furthermore, global giants such as TikTok are also planning to expand their presence in the conversational commerce industry in Europe. All of these factors will keep driving the competitive landscape and innovation in the market over the next three to four years.

Retailers are forging alliances with WhatsApp to optimize the shopping experience of French consumers

To reach more customers and enhance their shopping experience and brand engagement, retailers have turned to WhatsApp to leverage conversational commerce capabilities in France.
• In December 2022, Carrefour, one of the leading retailers in Europe, announced that the firm had entered into a strategic collaboration with WhatsApp, enabling consumers to order gifts through the messaging app during Christmas. The pilot project, launched between December 5 to December 21, allowed customers to purchase products across different non-food categories, such as gaming, household appliances, toys, and high-tech. The collaboration with WhatsApp is part of the firm’s strategy to boost customer engagement and provide them with innovative shopping experiences.

From the short to medium-term perspective, PayNXT360 expects Carrefour to launch more such initiatives in France and in other markets where it is operating. Furthermore, PayNXT360 also expects more retailers to forge alliances with WhatsApp, as conversational commerce continues to grow in popularity among customers in Europe. This will keep aiding the growth of the market from the short to medium-term perspective.

Venture capital and private equity funding are expected to grow in the European conversational commerce market

As the market continues to grow, innovative startups are expected to raise multi-million-dollar deals from venture capital and private equity firms over the next three to four years in the European market. In 2022, startups have already gained widespread traction from venture capital and private equity players. For instance,
• In July 2022, Charles, the conversational commerce-focused German startup, announced that the firm had raised US$20 million in its Series A round, which was led by Salesforce Ventures. HV Capital and Accel, who led the seed funding round in 2021, also participated in the Series A round. The 2022 funding round makes Charles one of the leading players in the conversational commerce space.
• The firm is planning to use the capital to further expand its presence in the European conversational commerce industry. The firm, which enables brands and businesses to sell products and send newsletters via chat, is targeting a higher and larger enterprise client base in Europe in 2023. While Charles has gained widespread traction in its domestic firm, it also gaining a strong foothold in other European countries such as Italy, Spain, France, and the United Kingdom.

With its intention to bring conversational commerce to WhatsApp across Europe, PayNXT360 expects Charles to keep aiding the growth of the market from the short to medium-term perspective. Furthermore, higher capital investment from venture capitalists and private equity firms will also aid the competitive landscape and industry growth over the next three to four years.

This report provides a detailed data centric analysis of conversational commerce industry, covering market opportunities and risks. With over 50+ KPIs at country level, this report provides a comprehensive understanding of conversational commerce market dynamics, market size and forecast, and market share statistics.

PayNXT360’s research methodology is based on industry best practices. Its unbiased analysis leverages a proprietary analytics platform to offer a detailed view on emerging business and investment market opportunities.

This tittle is a bundled offering provides detailed 16 reports, covering regional insights along with data centric analysis at regional and country level:

1. Europe Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
2. Austria Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
3. Belgium Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
4. Denmark Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
5. Finland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
6. France Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
7. Germany Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
8. Greece Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
9. Ireland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
10. Italy Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
11. Netherlands Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
12. Poland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
13. Russia Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
14. Spain Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
15. Switzerland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
16. United Kingdom Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)

Table of Contents

This tittle is a bundled offering provides detailed 16 reports, covering regional insights along with data centric analysis at regional and country level:

1. Europe Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
2. Austria Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
3. Belgium Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
4. Denmark Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
5. Finland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
6. France Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
7. Germany Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
8. Greece Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
9. Ireland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
10. Italy Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
11. Netherlands Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
12. Poland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
13. Russia Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
14. Spain Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
15. Switzerland Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)
16. United Kingdom Conversational Commerce Market Intelligence and Future Growth Dynamics (Databook)

All the regional and country sections above follow the following table of contents covering 57 charts and 44 tables for each country / region:

1. About this Report
1.1. Summary
1.2. Methodology
1.3. Conversational Commerce Definitions
1.4. Disclaimer

2. Conversational Commerce Industry Market Size and Future Growth Dynamics by Key Performance Indicators
2.1. Conversational Commerce – Transaction Value Trend Analysis, 2019-2028
2.2. Conversational Commerce – Transaction Volume Trend Analysis, 2019-2028
2.3. Conversational Commerce – Average Value Per Transaction Trend Analysis, 2019-2028

3. Conversational Commerce Industry Market Size and Forecast by Virtual Assistant Type
3.1. Conversational Commerce Market Share by Virtual Assistant Type – Transaction Value (%), 2022 Vs. 2028
3.1.1. Conversational Commerce AI-Based Virtual Assistants – Transaction Value Trend Analysis, 2019-2028
3.1.2. Conversational Commerce Non-Intelligent Chatbot – Transaction Value Trend Analysis, 2019-2028
3.2. Conversational Commerce Market Share by Virtual Assistant Type – Transaction Volume (%), 2022 Vs. 2028
3.2.1. Conversational Commerce AI-Based Virtual Assistants – Transaction Volume Trend Analysis, 2019-2028
3.2.2. Conversational Commerce Non-Intelligent Chatbot – Transaction Volume Trend Analysis, 2019-2028

4. Conversational Commerce Industry Market Size and Forecast by Product Offering
4.1. Conversational Commerce Market Share by Product Offering – Transaction Value (%), 2022 Vs. 2028
4.1.1. Conversational Commerce by Chatbots – Transaction Value Trend Analysis, 2019-2028
4.1.2. Conversational Commerce by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
4.1.3. Conversational Commerce by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
4.1.4. Conversational Commerce by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
4.2. Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028
4.2.1. Conversational Commerce by Chatbots – Transaction Volume Trend Analysis, 2019-2028
4.2.2. Conversational Commerce by Digital Voice Assistants – Transaction Volume Trend Analysis, 2019-2028
4.2.3. Conversational Commerce by OTT Messaging – Transaction Volume Trend Analysis, 2019-2028
4.2.4. Conversational Commerce by RCS Messaging – Transaction Volume Trend Analysis, 2019-2028
4.3. Conversational Commerce by Product Offering Average Value Per Transaction (%), 2022 Vs. 2028
4.3.1. Conversational Commerce by Chatbots – Average Value Per Transaction Trend Analysis, 2019-2028
4.3.2. Conversational Commerce by Digital Voice Assistants – Average Value Per Transaction Trend Analysis, 2019-2028
4.3.3. Conversational Commerce by OTT Messaging – Average Value Per Transaction Trend Analysis, 2019-2028
4.3.4. Conversational Commerce by RCS Messaging – Average Value Per Transaction Trend Analysis, 2019-2028

5. Conversational Commerce Industry Market Size and Forecast by Chatbots
5.1. Conversational Commerce by Chatbots – Transaction Value Trend Analysis, 2019-2028
5.1.1. Conversational Commerce Chatbots by Web-Based – Transaction Value Trend Analysis, 2019-2028
5.1.2. Conversational Commerce Chatbots by App-Based – Transaction Value Trend Analysis, 2019-2028
5.2. Conversational Commerce by Chatbots – Transaction Volume Trend Analysis, 2019-2028
5.2.1. Conversational Commerce Chatbots by Web-Based – Transaction Volume Trend Analysis, 2019-2028
5.2.2. Conversational Commerce Chatbots by App-Based – Transaction Volume Trend Analysis, 2019-2028
5.3. Conversational Commerce by Chatbots – Average Value Per Transaction Trend Analysis, 2019-2028
5.3.1. Conversational Commerce Chatbots by App-Based – Average Value Per Transaction Trend Analysis, 2019-2028
5.3.2. Conversational Commerce Chatbots by App-Based – Average Value Per Transaction Trend Analysis, 2019-2028

6. Conversational Commerce Industry Market Size and Forecast by Sector
6.1. Conversational Commerce Market Share by Sector – Transaction Value (%), 2022 Vs. 2028
6.2. Conversational Commerce by Retail Shopping – Transaction Value Trend Analysis, 2019-2028
6.3. Conversational Commerce by Travel & Hospitality – Transaction Value Trend Analysis, 2019-2028
6.4. Conversational Commerce by Online Food Service – Transaction Value Trend Analysis, 2019-2028
6.5. Conversational Commerce by Media and Entertainment – Transaction Value Trend Analysis, 2019-2028
6.6. Conversational Commerce by Healthcare and Wellness – Transaction Value Trend Analysis, 2019-2028
6.7. Conversational Commerce by Financial Services – Transaction Value Trend Analysis, 2019-2028
6.8. Conversational Commerce by Technology Products and Services – Transaction Value Trend Analysis, 2019-2028
6.9. Conversational Commerce by Other Sectors – Transaction Value Trend Analysis, 2019-2028

7. Conversational Commerce Industry Market Size and Forecast in Key Sectors by Product Offering
7.1. Conversational Commerce in Retail Shopping by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.1.1. Conversational Commerce in Retail Shopping by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.1.2. Conversational Commerce in Retail Shopping by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.1.3. Conversational Commerce in Retail Shopping by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.1.4. Conversational Commerce in Retail Shopping by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
7.2. Conversational Commerce in Travel & Hospitality by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.2.1. Conversational Commerce in Travel & Hospitality by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.2.2. Conversational Commerce in Travel & Hospitality by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.2.3. Conversational Commerce in Travel & Hospitality by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.2.4. Conversational Commerce in Travel & Hospitality by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
7.3. Conversational Commerce in Online Food Service by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.3.1. Conversational Commerce in Online Food Service by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.3.2. Conversational Commerce in Online Food Service by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.3.3. Conversational Commerce in Online Food Service by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.3.4. Conversational Commerce in Online Food Service by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
7.4. Conversational Commerce in Media and Entertainment by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.4.1. Conversational Commerce in Media and Entertainment by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.4.2. Conversational Commerce in Media and Entertainment by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.4.3. Conversational Commerce in Media and Entertainment by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.4.4. Conversational Commerce in Media and Entertainment by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
7.5. Conversational Commerce in Healthcare and Wellness by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.5.1. Conversational Commerce in Healthcare and Wellness by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.5.2. Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.5.3. Conversational Commerce in Healthcare and Wellness by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.5.4. Conversational Commerce in Healthcare and Wellness by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
7.6. Conversational Commerce in Financial Services by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.6.1. Conversational Commerce in Financial Services by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.6.2. Conversational Commerce in Financial Services by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.6.3. Conversational Commerce in Financial Services by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.6.4. Conversational Commerce in Financial Services by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
7.7. Conversational Commerce in Technology Products and Services by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.7.1. Conversational Commerce in Technology Products and Services by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.7.2. Conversational Commerce in Technology Products and Services by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.7.3. Conversational Commerce in Technology Products and Services by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.7.4. Conversational Commerce in Technology Products and Services by RCS Messaging – Transaction Value Trend Analysis, 2019-2028
7.8. Conversational Commerce in Other Sectors by Product Offering – Transaction Value Trend Analysis, 2019-2028
7.8.1. Conversational Commerce in Other Sectors by Chatbots – Transaction Value Trend Analysis, 2019-2028
7.8.2. Conversational Commerce in Other Sectors by Digital Voice Assistants – Transaction Value Trend Analysis, 2019-2028
7.8.3. Conversational Commerce in Other Sectors by OTT Messaging – Transaction Value Trend Analysis, 2019-2028
7.8.4. Conversational Commerce in Other Sectors by RCS Messaging – Transaction Value Trend Analysis, 2019-2028

8. Conversational Commerce Industry Market Size and Forecast by Organization Size
8.1. Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028
8.2. Conversational Commerce by Large Enterprise – Transaction Value Trend Analysis, 2019-2028
8.3. Conversational Commerce by Medium-Sized Enterprise – Transaction Value Trend Analysis, 2019-2028
8.4. Conversational Commerce by Small Enterprise – Transaction Value Trend Analysis, 2019-2028

9. Total Spend on Conversational Commerce

10. Conversational Commerce Industry Market Size and Forecast by Spend on Application, 2019-2028
10.1. Conversational Commerce Market Share by Spend on Application (%), 2022 Vs. 2028
10.2. Conversational Commerce Spend on Software Application – Transaction Value Trend Analysis, 2019-2028
10.3. Conversational Commerce Payment Spend on IT Services – Transaction Value Trend Analysis, 2019-2028
10.4. Conversational Commerce Spend on Consulting Services – Transaction Value Trend Analysis, 2019-2028

11. Conversational Commerce Spend on Key Sectors, 2019-2028
11.1. Conversational Commerce Spend on Key Sectors (%), 2022 Vs. 2028
11.2. Conversational Commerce Spend on Retail Shopping – Transaction Value Trend Analysis, 2019-2028
11.3. Conversational Commerce Spend on Travel & Hospitality – Transaction Value Trend Analysis, 2019-2028
11.4. Conversational Commerce Spend on Online Food Service – Transaction Value Trend Analysis, 2019-2028
11.5. Conversational Commerce Spend on Media and Entertainment – Transaction Value Trend Analysis, 2019-2028
11.6. Conversational Commerce Spend on Healthcare and Wellness – Transaction Value Trend Analysis, 2019-2028
11.7. Conversational Commerce Spend on Financial Services – Transaction Value Trend Analysis, 2019-2028
11.8. Conversational Commerce Spend on Technology Products and Services – Transaction Value Trend Analysis, 2019-2028
11.9. Conversational Commerce Spend on Other Sectors – Transaction Value Trend Analysis, 2019-2028

12. Further Reading
12.1. About PayNXT360
12.2. Related Research

All country reports mentioned above will have the following tables:

Table 1: Conversational Commerce – Transaction Value (US$ Million), 2019-2028
Table 2: Conversational Commerce AI Based Virtual Assistants – Transaction Value (US$ Million), 2019-2028
Table 3: Conversational Commerce Non-Intelligent Chatbot – Transaction Value (US$ Million), 2019-2028
Table 4: Conversational Commerce AI Based Virtual Assistants – Transaction Volume (Million), 2019-2028
Table 5: Conversational Commerce Non-Intelligent Chatbot – Transaction Volume (Million), 2019-2028
Table 6: Conversational Commerce by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 7: Conversational Commerce by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 8: Conversational Commerce by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 9: Conversational Commerce by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 10: Conversational Commerce by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 11: Conversational Commerce by Digital Voice Assistants – Transaction Volume (Million), 2019-2028
Table 12: Conversational Commerce by OTT Messaging – Transaction Volume (Million), 2019-2028
Table 13: Conversational Commerce by RCS Messaging – Transaction Volume (Million), 2019-2028
Table 14: Conversational Commerce by Chatbots – Average Value Per Transaction (US$), 2019-2028
Table 15: Conversational Commerce by Digital Voice Assistants – Average Value Per Transaction (US$), 2019-2028
Table 16: Conversational Commerce by OTT Messaging – Average Value Per Transaction (US$), 2019-2028
Table 17: Conversational Commerce by RCS Messaging – Average Value Per Transaction (US$), 2019-2028
Table 18: Conversational Commerce Chatbots by Web-Based – Transaction Value (US$ Million), 2019-2028
Table 19: Conversational Commerce Chatbots by App-Based – Transaction Value (US$ Million), 2019-2028
Table 20: Conversational Commerce Chatbots by Web-Based – Transaction Volume (Million), 2019-2028
Table 21: Conversational Commerce Chatbots by App-Based – Transaction Volume (Million), 2019-2028
Table 22: Conversational Commerce Chatbots by Web-Based – Average Value Per Transaction (US$), 2019-2028
Table 23: Conversational Commerce Chatbots by App-Based – Average Value Per Transaction (US$), 2019-2028
Table 24: Conversational Commerce by Retail Shopping – Transaction Value (US$ Million), 2019-2028
Table 25: Conversational Commerce by Travel & Hospitality – Transaction Value (US$ Million), 2019-2028
Table 26: Conversational Commerce by Online Food Service – Transaction Value (US$ Million), 2019-2028
Table 27: Conversational Commerce by Media and Entertainment – Transaction Value (US$ Million), 2019-2028
Table 28: Conversational Commerce by Healthcare and Wellness – Transaction Value (US$ Million), 2019-2028
Table 29: Conversational Commerce by Financial Services – Transaction Value (US$ Million), 2019-2028
Table 30: Conversational Commerce by Technology Products and Services – Transaction Value (US$ Million), 2019-2028
Table 31: Conversational Commerce by Other Sectors – Transaction Value (US$ Million), 2019-2028
Table 32: Conversational Commerce in Retail Shopping by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 33: Conversational Commerce in Retail Shopping by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 34: Conversational Commerce in Retail Shopping by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 35: Conversational Commerce in Retail Shopping by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 36: Conversational Commerce in Travel & Hospitality by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 37: Conversational Commerce in Travel & Hospitality by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 38: Conversational Commerce in Travel & Hospitality by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 39: Conversational Commerce in Travel & Hospitality by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 40: Conversational Commerce in Online Food Service by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 41: Conversational Commerce in Online Food Service by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 42: Conversational Commerce in Online Food Service by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 43: Conversational Commerce in Online Food Service by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 44: Conversational Commerce in Media and Entertainment by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 45: Conversational Commerce in Media and Entertainment by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 46: Conversational Commerce in Media and Entertainment by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 47: Conversational Commerce in Media and Entertainment by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 48: Conversational Commerce in Healthcare and Wellness by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 49: Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 50: Conversational Commerce in Healthcare and Wellness by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 51: Conversational Commerce in Healthcare and Wellness by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 52: Conversational Commerce in Financial Services by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 53: Conversational Commerce in Financial Services by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 54: Conversational Commerce in Financial Services by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 55: Conversational Commerce in Financial Services by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 56: Conversational Commerce in Technology Products and Services by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 57: Conversational Commerce in Technology Products and Services by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 58: Conversational Commerce in Technology Products and Services by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 59: Conversational Commerce in Technology Products and Services by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 60: Conversational Commerce in Other Sectors by Chatbots – Transaction Value (US$ Million), 2019-2028
Table 61: Conversational Commerce in Other Sectors by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Table 62: Conversational Commerce in Other Sectors by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Table 63: Conversational Commerce in Other Sectors by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Table 64: Conversational Commerce by Large Enterprise – Transaction Value (US$ Million), 2019-2028
Table 65: Conversational Commerce by Medium-Sized Enterprise – Transaction Value (US$ Million), 2019-2028
Table 66: Conversational Commerce by Small Enterprise – Transaction Value (US$ Million), 2019-2028
Table 67: Total Spend on Conversational Commerce – Transaction Value (US$ Million), 2019-2028
Table 68: Conversational Commerce Spend on Software Application – Transaction Value (US$ Million), 2019-2028
Table 69: Conversational Commerce Spend on IT Services – Transaction Value (US$ Million), 2019-2028
Table 70: Conversational Commerce Spend on Consulting Services – Transaction Value (US$ Million), 2019-2028
Table 71: Conversational Commerce Spend on Retail Shopping – Transaction Value (US$ Million), 2019-2028
Table 72: Conversational Commerce Spend on Travel & Hospitality – Transaction Value (US$ Million), 2019-2028
Table 73: Conversational Commerce Spend on Online Food Service – Transaction Value (US$ Million), 2019-2028
Table 74: Conversational Commerce Spend on Media and Entertainment – Transaction Value (US$ Million), 2019-2028
Table 75: Conversational Commerce Spend on Healthcare and Wellness – Transaction Value (US$ Million), 2019-2028
Table 76: Conversational Commerce Spend on Financial Services – Transaction Value (US$ Million), 2019-2028
Table 77: Conversational Commerce Spend on Technology Products and Services – Transaction Value (US$ Million), 2019-2028
Table 78: Conversational Commerce Spend on Other Sectors – Transaction Value (US$ Million), 2019-2028

All country reports mentioned above will have the following figures:

Figure 1: PayNXT360’s Methodology Framework
Figure 2: Conversational Commerce – Transaction Value (US$ Million), 2019-2028
Figure 3: Conversational Commerce – Transaction Volume (Million), 2019-2028
Figure 4: Conversational Commerce – Average Value Per Transaction Trend Analysis (US$), 2019-2028
Figure 5: Conversational Commerce Market Share by Virtual Assistant Type – Transaction Value (%), 2022 Vs. 2028
Figure 6: Conversational Commerce AI Based Virtual Assistants – Transaction Value (US$ Million), 2019-2028
Figure 7: Conversational Commerce Non-Intelligent Chatbot – Transaction Value (US$ Million), 2019-2028
Figure 8: Conversational Commerce Market Share by Virtual Assistant Type Transaction Volume (%), 2022 Vs. 2028
Figure 9: Conversational Commerce AI Based Virtual Assistants – Transaction Volume (Million), 2019-2028
Figure 10: Conversational Commerce Non-Intelligent Chatbot – Transaction Volume (Million), 2019-2028
Figure 11: Conversational Commerce Market Share by Product Offering – Transaction Value (%), 2022 Vs. 2028
Figure 12: Conversational Commerce by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 13: Conversational Commerce by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 14: Conversational Commerce by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 15: Conversational Commerce by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 16: Conversational Commerce Volume Share by Product Offering (%), 2022 Vs. 2028
Figure 17: Conversational Commerce by Chatbots – Transaction Volume (Million), 2019-2028
Figure 18: Conversational Commerce by Digital Voice Assistants – Transaction Volume (Million), 2019-2028
Figure 19: Conversational Commerce by OTT Messaging – Transaction Volume (Million), 2019-2028
Figure 20: Conversational Commerce by RCS Messaging – Transaction Volume (Million), 2019-2028
Figure 21: Conversational Commerce Chatbots – Average Value Per Transaction (US$), 2019-2028
Figure 22: Conversational Commerce by Digital Voice Assistants – Average Value Per Transaction (US$), 2019-2028
Figure 23: Conversational Commerce by OTT Messaging – Average Value Per Transaction (US$), 2019-2028
Figure 24: Conversational Commerce by RCS Messaging – Average Value Per Transaction (US$), 2019-2028
Figure 25: Conversational Commerce Market Share by Chatbots Transaction Value (%), 2022 Vs. 2028
Figure 26: Conversational Commerce Chatbots by Web-Based – Transaction Value (US$ Million), 2019-2028
Figure 27: Conversational Commerce Chatbots by App-Based – Transaction Value (US$ Million), 2019-2028
Figure 28: Conversational Commerce Volume Share by Chatbots Transaction (%), 2022 Vs. 2028
Figure 29: Conversational Commerce Chatbots by Web-Based – Transaction Volume (Million), 2019-2028
Figure 30: Conversational Commerce Chatbots by App-Based – Transaction Volume (Million), 2019-2028
Figure 31: Conversational Commerce Chatbots by Web-Based – Average Value Per Transaction (US$), 2019-2028
Figure 32: Conversational Commerce Chatbots by App-Based – Average Value Per Transaction (US$), 2019-2028
Figure 33: Conversational Commerce Market Share by Sector – Transaction Value (%), 2022 Vs. 2028
Figure 34: Conversational Commerce by Retail Shopping – Transaction Value (US$ Million), 2019-2028
Figure 35: Conversational Commerce by Travel & Hospitality – Transaction Value (US$ Million), 2019-2028
Figure 36: Conversational Commerce by Online Food Service – Transaction Value (US$ Million), 2019-2028
Figure 37: Conversational Commerce by Media and Entertainment – Transaction Value (US$ Million), 2019-2028
Figure 38: Conversational Commerce by Healthcare and Wellness – Transaction Value (US$ Million), 2019-2028
Figure 39: Conversational Commerce by Financial Services – Transaction Value (US$ Million), 2019-2028
Figure 40: Conversational Commerce by Technology Products and Services – Transaction Value (US$ Million), 2019-2028
Figure 41: Conversational Commerce by Other Sectors – Transaction Value (US$ Million), 2019-2028
Figure 42: Conversational Commerce Market Share in Retail Shopping by Product Offering (%), 2022 Vs. 2028
Figure 43: Conversational Commerce in Retail Shopping by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 44: Conversational Commerce in Retail Shopping by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 45: Conversational Commerce in Retail Shopping by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 46: Conversational Commerce in Retail Shopping by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 47: Conversational Commerce Market Share in Travel & Hospitality by Product Offering (%), 2022 Vs. 2028
Figure 48: Conversational Commerce in Travel & Hospitality by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 49: Conversational Commerce in Travel & Hospitality by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 50: Conversational Commerce in Travel & Hospitality by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 51: Conversational Commerce in Travel & Hospitality by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 52: Conversational Commerce Market Share in Online Food Service by Product Offering (%), 2022 Vs. 2028
Figure 53: Conversational Commerce in Online Food Service by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 54: Conversational Commerce in Online Food Service by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 55: Conversational Commerce in Online Food Service by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 56: Conversational Commerce in Online Food Service by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 57: Conversational Commerce Market Share in Media and Entertainment by Product Offering (%), 2022 Vs. 2028
Figure 58: Conversational Commerce in Media and Entertainment by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 59: Conversational Commerce in Media and Entertainment by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 60: Conversational Commerce in Media and Entertainment by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 61: Conversational Commerce in Media and Entertainment by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 62: Conversational Commerce Market Share in Healthcare and Wellness by Product Offering (%), 2022 Vs. 2028
Figure 63: Conversational Commerce in Healthcare and Wellness by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 64: Conversational Commerce in Healthcare and Wellness by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 65: Conversational Commerce in Healthcare and Wellness by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 66: Conversational Commerce in Healthcare and Wellness by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 67: Conversational Commerce Market Share in Financial Services by Product Offering (%), 2022 Vs. 2028
Figure 68: Conversational Commerce in Financial Services by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 69: Conversational Commerce in Financial Services by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 70: Conversational Commerce in Financial Services by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 71: Conversational Commerce in Financial Services by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 72: Conversational Commerce Market Share in Technology Products and Services by Product Offering (%), 2022 Vs. 2028
Figure 73: Conversational Commerce in Technology Products and Services by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 74: Conversational Commerce in Technology Products and Services by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 75: Conversational Commerce in Technology Products and Services by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 76: Conversational Commerce in Technology Products and Services by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 77: Conversational Commerce Market Share in Other Sectors by Product Offering (%), 2022 Vs. 2028
Figure 78: Conversational Commerce in Other Sectors by Chatbots – Transaction Value (US$ Million), 2019-2028
Figure 79: Conversational Commerce in Other Sectors by Digital Voice Assistants – Transaction Value (US$ Million), 2019-2028
Figure 80: Conversational Commerce in Other Sectors by OTT Messaging – Transaction Value (US$ Million), 2019-2028
Figure 81: Conversational Commerce in Other Sectors by RCS Messaging – Transaction Value (US$ Million), 2019-2028
Figure 82: Conversational Commerce Market Share by Organization Size Transaction Value (%), 2022 Vs. 2028
Figure 83: Conversational Commerce by Large Enterprise – Transaction Value (US$ Million), 2019-2028
Figure 84: Conversational Commerce by Medium-Sized Enterprise – Transaction Value (US$ Million), 2019-2028
Figure 85: Conversational Commerce by Small Enterprise – Transaction Value (US$ Million), 2019-2028
Figure 86: Total Spend on Conversational Commerce – Transaction Value (US$ Million), 2019-2028
Figure 87: Conversational Commerce by Spend on Application Market Share (%), 2022 Vs. 2028
Figure 88: Conversational Commerce Spend on Software Application – Transaction Value (US$ Million), 2019-2028
Figure 89: Conversational Commerce Spend on IT Services – Transaction Value (US$ Million), 2019-2028
Figure 90: Conversational Commerce Spend on Consulting Services – Transaction Value (US$ Million), 2019-2028
Figure 91: Conversational Commerce Spend on Key Sectors – Transaction Value (%), 2022 Vs. 2028
Figure 92: Conversational Commerce Spend on Retail Shopping – Transaction Value (US$ Million), 2019-2028
Figure 93: Conversational Commerce Spend on Travel & Hospitality – Transaction Value (US$ Million), 2019-2028
Figure 94: Conversational Commerce Spend on Online Food Service – Transaction Value (US$ Million), 2019-2028
Figure 95: Conversational Commerce Spend on Media and Entertainment – Transaction Value (US$ Million), 2019-2028
Figure 96: Conversational Commerce Spend on Healthcare and Wellness – Transaction Value (US$ Million), 2019-2028
Figure 97: Conversational Commerce Spend on Financial Services – Transaction Value (US$ Million), 2019-2028
Figure 98: Conversational Commerce Spend on Technology Products and Services – Transaction Value (US$ Million), 2019-2028
Figure 99: Conversational Commerce Spend on Other Sectors – Transaction Value (US$ Million), 2019-2028