バンクキオスクの世界市場予測

出版：MarketsandMarkets

Bank Kiosk Market with COVID-19 Impact Analysis, by Type (Single-function Kiosk, Multi-function Kiosk, Virtual/Video Teller Machine), Location (Indoor, Outdoor), Offering, Distribution, and Geography – Global Forecast to 2026

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MarketsandMarkets出版の当調査レポートは世界のバンクキオスク市場を詳細に調査・分析し、2026年までの市場予測を行っています。

The bank kiosk market was valued at USD 744 million in 2021 and is expected to reach USD 1,311 million by 2026; it is anticipated to grow at a CAGR of 12.0% during the forecast period. The factors such as rising demand for self-service in banking and financial services applications, enhanced customer services offered by banking kiosks, and reduction in overall operational costs—are the key factors driving the bank kiosk market.

However, increasing incidents of cybercrime and high initial cost of installation and need for regular maintenance may create hurdles for the market.

The COVID-19 outbreak has adversely impacted the supply chain of the bank kiosk market, as some of the prominent players are based in China, which is the epicenter of the pandemic. Currently, the key market players are focusing on maintaining and generating operating revenue, due to which there were limited developments in the market in 2020. However, the impact of COVID-19 is expected to reduce during the forecast period.

Multi-function kiosks to account for the largest share of bank kiosk market in 2020

Based on the type, the bank kiosk market has been divided into single-function kiosk, multi-function kiosk, and virtual/video teller machine. Multi-function Kiosk held the highest share in 2020. Factors such as less capital expenditure in application development, equipment purchases, installation, and maintenance are pushing the banks to adopt multi-function kiosks over single-function kiosks thereby, driving the growth of bank kiosk market.

Indoor segment to account for the largest share of bank kiosk market during the forecast period

On the basis of location, the bank kiosk market is categorized into indoor and outdoor. Indoor bank kiosks are used in places with limited space and can help attract customers if placed in a crowded place. The growing interest in automation and self-service technologies in the banking and financial service sector is contributing to the larger share of indoor kiosks.

APAC is expected to register the highest CAGR in the market during the forecast period

Among all regions, APAC is expected to register the highest growth in the bank kiosk market during the forecast period. The market for bank kiosks in APAC mainly consists of India, China, Japan, South Korea, and Australia. Governments in APAC countries are making efforts to enhance the development of the fintech industry and provide new, innovative banking solutions. The main aim behind the increased adoption of fintech is to attract international innovators in the market and take banking to the next stage. The deployment of self-service kiosks is also increasing, especially for the population that prefers banking through interactive kiosks than traditional banking. The market for self-service kiosks in APAC is at the growth stage. Increasing awareness among customers about the security and reliability of banking kiosk is going to boost the growth of bank kiosk market.

Breakdown of primary participants:
• By Company Type: Tier 1 = 45%, Tier 2 = 30%, and Tier 3 = 25%
• By Designation: C-Level Executives = 40%, Directors = 35%, and Others = 25%
• By Region: Americas = 45%, Europe = 20%, APAC = 30%, and RoW = 5%

Some of the major players in the bank kiosk market include NCR Corporation (US), Diebold Nixdorf (US), GLORY LIMITED (Japan), GRGBanking (China), Hyosung TNS Inc. (Japan), KAL ATM Software (Germany), Auriga SpA (Italy), Hitachi-Omron Terminal Solutions (Japan), Cisco Systems, Inc. (US), and so on.

Research Coverage:
In this report, the bank kiosk market has been segmented on the basis of offering, distribution, type, region, and location. The report also discusses the drivers, restraints, opportunities, and challenges pertaining to the market. It gives a detailed view of the market across four main regions—Americas, Europe, APAC, and RoW. Value chain analysis has been included in the report, along with the key players and their competitive analysis in the bank kiosk ecosystem.

Key Benefits to Buy the Report:
• This report includes statistics for the bank kiosk market based on offering, distribution, type, region, and location, along with their respective market sizes.
• Value chain analysis and key industry trends have been provided for the market.
• Major drivers, restraints, opportunities, and challenges for the bank kiosk market have been provided in detail in this report.
• This report would help stakeholders to understand their competitors better and gain more insights to enhance their position in the market. The competitive landscape section includes the competitor ecosystem and the recent development strategies adopted by the key players in the market, such as product launches/developments, contracts/collaborations/agreements/acquisitions.

目次

1 INTRODUCTION 28
1.1 STUDY OBJECTIVES 28
1.2 DEFINITION AND SCOPE 28
1.2.1 INCLUSIONS AND EXCLUSIONS 28
1.3 STUDY SCOPE 29
1.3.1 MARKET COVERED 29
1.3.2 GEOGRAPHIC SCOPE 29
1.3.3 YEARS CONSIDERED 30
1.4 CURRENCY 30
1.5 PACKAGE SIZE 30
1.6 LIMITATIONS 30
1.7 MARKET STAKEHOLDERS 31
1.8 SUMMARY OF CHANGES 31
2 RESEARCH METHODOLOGY 32
2.1 RESEARCH DATA 32
FIGURE 1 RESEARCH DESIGN 32
2.1.1 SECONDARY AND PRIMARY RESEARCH 33
2.1.2 SECONDARY DATA 34
2.1.2.1 Secondary sources 34
2.1.2.2 List of key secondary sources 34
2.1.3 PRIMARY DATA 35
2.1.3.1 Primary sources 35
2.1.3.2 Key industry insights 36
2.1.3.3 Primary interviews with experts 36
2.1.3.4 Breakdown of primaries 37
2.2 MARKET SIZE ESTIMATION 37
FIGURE 2 MARKET SIZE ESTIMATION—APPROACH 1 (SUPPLY SIDE): CALCULATION OF MARKET SIZE THROUGH REVENUE OF KEY PLAYERS 37
FIGURE 3 MARKET SIZE ESTIMATION—APPROACH 2 (DEMAND SIDE): CALCULATION OF MARKET SIZE THROUGH DEMAND FOR DIFFERENT TYPES OF KIOSKS 38
2.2.1 BOTTOM-UP APPROACH 38
2.2.1.1 Estimating market size using bottom-up analysis (demand side) 38
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 39
2.2.2 TOP-DOWN APPROACH 39
2.2.2.1 Estimating market size using top-down approach (supply side) 39
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 40
2.3 DATA TRIANGULATION 40
FIGURE 6 DATA TRIANGULATION 40
2.4 RESEARCH ASSUMPTIONS 41
2.5 RISK ASSESSMENT 42
3 EXECUTIVE SUMMARY 43
FIGURE 7 BANK KIOSK MARKET: OPTIMISTIC, REALISTIC, AND PESSIMISTIC SCENARIO ANALYSIS, 2017–2026 44
3.1 BANK KIOSK MARKET: REALISTIC SCENARIO (POST-COVID-19) 44
3.2 BANK KIOSK MARKET: OPTIMISTIC SCENARIO (POST-COVID-19) 44
3.3 BANK KIOSK MARKET: PESSIMISTIC SCENARIO (POST-COVID-19) 45
FIGURE 8 SOFTWARE OFFERING SEGMENT TO REGISTER HIGHEST CAGR IN BANK KIOSK MARKET DURING FORECAST PERIOD 45
FIGURE 9 MULTI-FUNCTION KIOSK SEGMENT EXPECTED TO DOMINATE BANK KIOSK MARKET DURING FORECAST PERIOD 46
FIGURE 10 INDOOR LOCATION SEGMENT EXPECTED TO HOLD LARGER SHARE OF
BANK KIOSK MARKET DURING FORECAST PERIOD 46
FIGURE 11 APAC HELD LARGEST SHARE OF BANK KIOSK MARKET IN 2020 47
4 PREMIUM INSIGHTS 48
4.1 MAJOR OPPORTUNITIES IN BANK KIOSK MARKET 48
FIGURE 12 BANK KIOSK MARKET TO REGISTER HIGHEST CAGR IN APAC DURING FORECAST PERIOD 48
4.2 BANK KIOSK MARKET, BY TYPE 48
FIGURE 13 MULTI-FUNCTION KIOSK TO HOLD LARGEST SHARE OF BANK KIOSK MARKET DURING FORECAST PERIOD 48
4.3 BANK KIOSK MARKET, BY DISTRIBUTION 49
FIGURE 14 URBAN DISTRIBUTION SEGMENT IS EXPECTED TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 49
4.4 BANK KIOSK MARKET IN APAC, BY TYPE AND COUNTRY 49
FIGURE 15 CHINA HELD LARGEST SHARE OF BANK KIOSK MARKET IN APAC IN 2020 49
4.5 BANK KIOSK MARKET, BY GEOGRAPHY 50
FIGURE 16 BANK KIOSK MARKET IN INDIA TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 50
5 MARKET OVERVIEW 51
5.1 INTRODUCTION 51
5.2 MARKET DYNAMICS 51
FIGURE 17 RISING DEMAND FOR SELF-SERVICE WOULD DRIVE BANK KIOSK MARKET DURING FORECAST PERIOD 51
5.2.1 DRIVERS 52
5.2.1.1 Rising demand for self-service in banking and financial services 52
5.2.1.2 Enhanced customer services offered by bank kiosks 52
FIGURE 18 PREFERRED METHOD OF COMMUNICATION WITH BANKS BY VARIOUS AGE GROUPS IN US 53
5.2.1.3 Reduction in overall operational costs 53
FIGURE 19 IMPACT ANALYSIS: DRIVERS 54
5.2.2 RESTRAINTS 54
5.2.2.1 Increasing use of mobile devices for banking services 54
5.2.2.2 High installation costs and need for regular maintenance 54
5.2.2.3 Increasing incidents of cybercrimes 55
FIGURE 20 IMPACT ANALYSIS: RESTRAINTS 55
5.2.3 OPPORTUNITIES 55
5.2.3.1 Introduction of NFC-based contactless payments in banking
sector in APAC region 55
5.2.3.2 Increasing investments by companies in Asia Pacific 56
FIGURE 21 IMPACT ANALYSIS: OPPORTUNITIES 56
5.2.4 CHALLENGES 56
5.2.4.1 Controlling cybersecurity threats 56
5.2.4.2 Continuously growing demand for improved technology 57
FIGURE 22 IMPACT ANALYSIS: CHALLENGES 57
5.3 VALUE CHAIN ANALYSIS 58
FIGURE 23 VALUE CHAIN ANALYSIS: MAJOR VALUE IS ADDED IN ASSEMBLY & MANUFACTURING, SOFTWARE PROVIDERS, TECHNOLOGY PROVIDERS, AND SYSTEM INTEGRATORS PHASES 58
5.4 REGULATORY LANDSCAPE 59
5.5 PORTER’S FIVE FORCES ANALYSIS 60
FIGURE 24 BANK KIOSK MARKET: PORTER’S FIVE FORCES ANALYSIS 60
TABLE 1 THREAT OF SUBSTITUTES LIKELY TO HAVE LOW IMPACT ON OVERALL MARKET 60
5.5.1 INTENSITY OF COMPETITIVE RIVALRY 61
5.5.2 THREAT OF SUBSTITUTES 61
5.5.3 BARGAINING POWER OF BUYERS 62
5.5.4 BARGAINING POWER OF SUPPLIERS 62
5.5.5 THREAT OF NEW ENTRANTS 62
5.6 ECOSYSTEM ANALYSIS 63
TABLE 2 BANK KIOSK MARKET: ECOSYSTEM 63
FIGURE 25 KEY MARKETS RELATED TO BANK KIOSK ECOSYSTEM 64
5.7 TECHNOLOGY ANALYSIS 64
5.7.1 FACIAL RECOGNITION 64
5.7.2 DIGITAL AVATARS 65
5.8 CASE STUDIES 65
5.8.1 BRANCH PROCESSES ARE TRANSFORMED THROUGH TELLER CASH RECYCLING 65
5.8.2 SKIMMING PROTECTION SOLUTION ELIMINATES CARD SKIMMING LOSSES 66
5.8.3 SAUDI INVESTMENT BANK IMPROVES ORIGINATION BY CREATING FUTURISTIC BRANCH 66
5.8.4 BANK ALFALAH DEPLOYS SELF-SERVICE CASH DEPOSIT SOLUTION 67
5.8.5 BANQUE POPULAIRE INSTALLED SMART SAFES IN ITS BRANCHES 67
FIGURE 26 TRENDS IMPACTING BUSINESSES OF CUSTOMERS 68

5.9 PATENTS ANALYSIS 69
TABLE 3 PATENTS RELATED TO BANK KIOSK MARKET 69
5.10 AVERAGE SELLING PRICE (ASP) TREND 70
TABLE 4 ASP OF DIFFERENT TYPES OF BANK KIOSKS, 2020 70
FIGURE 27 TREND OF AVERAGE SELLING PRICES FOR DIFFERENT TYPES OF BANK KIOSKS 70
5.11 TRADE ANALYSIS 71
FIGURE 28 IMPORTS DATA FOR PARTS OF AUTOMATIC GOODS-VENDING MACHINES, INCL. MONEY CHANGING MACHINES, N.E.S., BY COUNTRY,
2016–2020 (USD THOUSAND) 71
FIGURE 29 EXPORTS DATA FOR PARTS OF AUTOMATIC GOODS-VENDING MACHINES, INCL. MONEY CHANGING MACHINES, N.E.S., BY COUNTRY,
2016–2020 (USD THOUSAND) 72
6 BANK KIOSK MARKET, BY TYPE 73
6.1 INTRODUCTION 74
FIGURE 30 BANK KIOSK MARKET: BY TYPE 74
FIGURE 31 MULTI-FUNCTION KIOSK SEGMENT TO DOMINATE BANK KIOSK MARKET DURING FORECAST PERIOD 74
TABLE 5 BANK KIOSK MARKET, BY TYPE, 2017–2020 (USD MILLION) 74
TABLE 6 BANK KIOSK MARKET, BY TYPE, 2021–2026 (USD MILLION) 75
TABLE 7 BANK KIOSK MARKET, BY TYPE, 2017–2020 (THOUSAND UNITS) 75
TABLE 8 BANK KIOSK MARKET, BY TYPE, 2021–2026 (THOUSAND UNITS) 75
6.2 SINGLE-FUNCTION KIOSK 76
FIGURE 32 CATEGORIES OF SINGLE-FUNCTION KIOSKS 76
TABLE 9 SINGLE-FUNCTION KIOSK MARKET, BY OFFERING,
2017–2020 (USD THOUSAND) 76
TABLE 10 SINGLE-FUNCTION KIOSK MARKET, BY OFFERING,
2021–2026 (USD THOUSAND) 76
TABLE 11 SINGLE-FUNCTION KIOSK MARKET, BY REGION,
2017–2020 (USD THOUSAND) 76
TABLE 12 SINGLE-FUNCTION KIOSK MARKET, BY REGION,
2021–2026 (USD THOUSAND) 77
TABLE 13 SINGLE-FUNCTION KIOSK MARKET IN AMERICAS, BY REGION,
2017–2020 (USD THOUSAND) 77
TABLE 14 SINGLE-FUNCTION KIOSK MARKET IN AMERICAS, BY REGION,
2021–2026 (USD THOUSAND) 77
TABLE 15 SINGLE-FUNCTION KIOSK MARKET IN EUROPE, BY REGION,
2017–2020 (USD THOUSAND) 77
TABLE 16 SINGLE-FUNCTION KIOSK MARKET IN EUROPE, BY REGION,
2021–2026 (USD THOUSAND) 78
6.2.1 BILL PAYMENT KIOSK 78
6.2.1.1 Bill payment kiosks allow on-demand business transactions 78
6.2.2 CHECK DEPOSIT KIOSK 78
6.2.2.1 Check deposit kiosks enable automatic check collection and receipt printing 78

6.2.3 CARD DISPENSER 78
6.2.3.1 Card dispensers are essential to card-based transactions in self-service kiosks 78
6.2.4 PASSBOOK PRINTER 79
6.2.4.1 Passbook printers are used to print account statement or passbooks 79
6.3 MULTI-FUNCTION KIOSK 79
6.3.1 INCREASING CONSUMER ACCEPTANCE AND GROWING USE ACROSS NUMEROUS APPLICATIONS IN BANKING SECTOR TO DRIVE DEMAND FOR MULTI-FUNCTION KIOSKS 79
TABLE 17 MULTI-FUNCTION KIOSK MARKET, BY OFFERING, 2017–2020 (USD MILLION) 79
TABLE 18 MULTI-FUNCTION KIOSK MARKET, BY OFFERING, 2021–2026 (USD MILLION) 80
TABLE 19 MULTI-FUNCTION KIOSK MARKET, BY REGION, 2017–2020 (USD MILLION) 80
TABLE 20 MULTI-FUNCTION KIOSK MARKET, BY REGION, 2021–2026 (USD MILLION) 80
TABLE 21 MULTI-FUNCTION KIOSK MARKET IN AMERICAS, BY REGION,
2017–2020 (USD MILLION) 80
TABLE 22 MULTI-FUNCTION KIOSK MARKET IN AMERICAS, BY REGION,
2021–2026 (USD MILLION) 81
TABLE 23 MULTI-FUNCTION KIOSK MARKET IN EUROPE, BY REGION,
2017–2020 (USD MILLION) 81
TABLE 24 MULTI-FUNCTION KIOSK MARKET IN EUROPE, BY REGION,
2021–2026 (USD MILLION) 81
6.4 VIRTUAL/VIDEO TELLER MACHINE 81
6.4.1 VIRTUAL/VIDEO TELLER MACHINES OFFER REMOTE ASSISTANCE FOR COMPLEX BANKING TRANSACTIONS 81
TABLE 25 VIRTUAL/VIDEO TELLER MACHINE MARKET, BY OFFERING,
2017–2020 (USD MILLION) 82
TABLE 26 VIRTUAL/VIDEO TELLER MACHINE MARKET, BY OFFERING,
2021–2026 (USD MILLION) 82
TABLE 27 VIRTUAL/VIDEO TELLER MACHINE MARKET, BY REGION,
2017–2020 (USD MILLION) 83
TABLE 28 VIRTUAL/VIDEO TELLER MACHINE MARKET, BY REGION,
2021–2026 (USD MILLION) 83
TABLE 29 VIRTUAL/VIDEO TELLER MACHINE MARKET IN AMERICAS, BY REGION,
2017–2020 (USD THOUSAND) 83
TABLE 30 VIRTUAL/VIDEO TELLER MACHINE MARKET IN AMERICAS, BY REGION,
2021–2026 (USD THOUSAND) 83
TABLE 31 VIRTUAL/VIDEO TELLER MACHINE MARKET IN EUROPE, BY REGION,
2017–2020 (USD THOUSAND) 84
TABLE 32 VIRTUAL/VIDEO TELLER MACHINE MARKET IN EUROPE, BY REGION,
2021–2026 (USD THOUSAND) 84
7 BANK KIOSK MARKET, BY OFFERING 85
7.1 INTRODUCTION 86
FIGURE 33 BANK KIOSK MARKET: BY OFFERING 86
FIGURE 34 SOFTWARE SEGMENT TO GROW AT HIGHEST CAGR IN BANK KIOSK MARKET DURING FORECAST PERIOD 86
TABLE 33 BANK KIOSK MARKET, BY OFFERING, 2017–2020 (USD MILLION) 86
TABLE 34 BANK KIOSK MARKET, BY OFFERING, 2021–2026 (USD MILLION) 87
7.2 HARDWARE 87
TABLE 35 BANK KIOSK MARKET FOR HARDWARE, BY COMPONENT,
2017–2020 (USD MILLION) 87
TABLE 36 BANK KIOSK MARKET FOR HARDWARE, BY COMPONENT,
2021–2026 (USD MILLION) 88
TABLE 37 BANK KIOSK MARKET FOR HARDWARE, BY TYPE, 2017–2020 (USD MILLION) 88
TABLE 38 BANK KIOSK MARKET FOR HARDWARE, BY TYPE, 2021–2026 (USD MILLION) 88
TABLE 39 BANK KIOSK MARKET FOR HARDWARE, BY REGION,
2017–2020 (USD MILLION) 89
TABLE 40 BANK KIOSK MARKET FOR HARDWARE, BY REGION,
2021–2026 (USD MILLION) 89
TABLE 41 BANK KIOSK MARKET FOR HARDWARE IN AMERICAS, BY REGION,
2017–2020 (USD MILLION) 89
TABLE 42 BANK KIOSK MARKET FOR HARDWARE IN AMERICAS, BY REGION,
2021–2026 (USD MILLION) 90
7.2.1 CARD READERS 90
7.2.1.1 Card readers decode information in credit and debit card microchips 90
7.2.2 CARD DISPENSING MACHINES 90
7.2.2.1 Card dispensing machines are used for card vending applications in various self-service industries 90
7.2.3 PRINTERS 90
7.2.3.1 Printers are used to print account statement on passbooks 90
7.2.4 TOUCHSCREENS 91
7.2.4.1 Touchscreens play vital role in bank kiosks 91
7.2.5 KEYBOARDS 91
7.2.5.1 Keyboards are used for entering data pertaining to banking transactions 91
7.2.6 BARCODE READERS AND SCANNERS 91
7.2.6.1 Barcode readers and scanners scan encrypted code to get information 91
7.3 SOFTWARE 92
TABLE 43 BANK KIOSK MARKET FOR SOFTWARE, BY TYPE, 2017–2020 (USD MILLION) 92
TABLE 44 BANK KIOSK MARKET FOR SOFTWARE, BY TYPE, 2021–2026 (USD MILLION) 92
TABLE 45 BANK KIOSK MARKET FOR SOFTWARE, BY REGION,
2017–2020 (USD MILLION) 92
TABLE 46 BANK KIOSK MARKET FOR SOFTWARE, BY REGION,
2021–2026 (USD MILLION) 93
TABLE 47 BANK KIOSK MARKET FOR SOFTWARE IN AMERICAS, BY REGION,
2017–2020 (USD MILLION) 93
TABLE 48 BANK KIOSK MARKET FOR SOFTWARE IN AMERICAS, BY REGION,
2021–2026 (USD MILLION) 93
7.3.1 REMOTE DEVICE MANAGEMENT 94
7.3.1.1 Remote device management software enables remote changes in kiosk functions and operations 94

7.3.2 USAGE ANALYTICS SOFTWARE 94
7.3.2.1 Usage analytics software determine current usage rate and insights 94
7.3.3 CONTENT MANAGEMENT SOFTWARE 94
7.3.3.1 Content management software enable digital content management across an organization 94
7.3.4 APPLICATION DEVELOPMENT PLATFORM 95
7.3.4.1 Application development platform delivers licensable code modules for bill payment transaction requirements 95
7.3.5 MULTIVENDOR SOFTWARE 95
7.3.5.1 Multivendor software offers individual administration area for real-time information about business 95
7.4 SERVICES 95
7.4.1 SERVICES INCLUDE PLANNING, DEPLOYMENT, INSTALLATION, TRAINING, MAINTENANCE, UPGRADE, AND TECHNICAL SUPPORT 95
TABLE 49 BANK KIOSK MARKET FOR SERVICES, BY TYPE, 2017–2020 (USD MILLION) 96
TABLE 50 BANK KIOSK MARKET FOR SERVICES, BY TYPE, 2021–2026 (USD MILLION) 96
TABLE 51 BANK KIOSK MARKET FOR SERVICES, BY REGION,
2017–2020 (USD MILLION) 96
TABLE 52 BANK KIOSK MARKET FOR SERVICES, BY REGION,
2021–2026 (USD MILLION) 97
TABLE 53 BANK KIOSK MARKET FOR SERVICES IN AMERICAS, BY REGION,
2017–2020 (USD MILLION) 97
TABLE 54 BANK KIOSK MARKET FOR SERVICES IN AMERICAS, BY REGION,
2021–2026 (USD MILLION) 97
8 BANK KIOSK MARKET, BY LOCATION 98
8.1 INTRODUCTION 99
FIGURE 35 BANK KIOSK MARKET: BY LOCATION 99
FIGURE 36 INDOOR SEGMENT TO HOLD LARGER SHARE OF BANK KIOSK MARKET IN 2021 99
TABLE 55 BANK KIOSK MARKET, BY LOCATION, 2017–2020 (USD MILLION) 99
TABLE 56 BANK KIOSK MARKET, BY LOCATION, 2021–2026 (USD MILLION) 100
8.2 INDOOR 100
8.2.1 INDOOR KIOSKS OFFER VIABLE ALTERNATIVE IN CLOSED ENVIRONMENTS 100
8.3 OUTDOOR 100
8.3.1 OUTDOOR KIOSKS SHOULD PROVIDE DURABILITY TO SURVIVE AND FUNCTION IN VARYING ENVIRONMENTAL CONDITIONS 100
9 BANK KIOSK MARKET, BY DISTRIBUTION 101
9.1 INTRODUCTION 102
FIGURE 37 BANK KIOSK MARKET: BY DISTRIBUTION 102
FIGURE 38 BANK KIOSK MARKET FOR URBAN DISTRIBUTION TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 102
TABLE 57 BANK KIOSK MARKET, BY DISTRIBUTION, 2017–2020 (USD MILLION) 102
TABLE 58 BANK KIOSK MARKET, BY DISTRIBUTION, 2021–2026 (USD MILLION) 103
9.2 RURAL 103
9.2.1 RURAL SEGMENT HAS POTENTIAL FOR FURTHER PENETRATION OF BANK KIOSKS 103
TABLE 59 BANK KIOSK MARKET FOR RURAL DISTRIBUTION, BY REGION,
2017–2020 (USD MILLION) 104
TABLE 60 BANK KIOSK MARKET FOR RURAL DISTRIBUTION, BY REGION,
2021–2026 (USD MILLION) 104
TABLE 61 BANK KIOSK MARKET FOR RURAL DISTRIBUTION IN AMERICAS, BY REGION, 2017–2020 (USD MILLION) 104
TABLE 62 BANK KIOSK MARKET FOR RURAL DISTRIBUTION IN AMERICAS, BY REGION, 2021–2026 (USD MILLION) 105
9.3 SEMI-URBAN 105
9.3.1 GOVERNMENT INITIATIVES GOING TO BOOST DIGITAL PAYMENTS AND INCREASE ACCESS TO FINANCIAL SERVICES DRIVE WOULD DEMAND IN SEMI-URBAN AREAS 105
TABLE 63 BANK KIOSK MARKET FOR SEMI-URBAN DISTRIBUTION, BY REGION,
2017–2020 (USD MILLION) 105
TABLE 64 BANK KIOSK MARKET FOR SEMI-URBAN DISTRIBUTION, BY REGION,
2021–2026 (USD MILLION) 106
TABLE 65 BANK KIOSK MARKET FOR SEMI-URBAN DISTRIBUTION IN AMERICAS,
BY REGION, 2017–2020 (USD MILLION) 106
TABLE 66 BANK KIOSK MARKET FOR SEMI-URBAN DISTRIBUTION IN AMERICAS,
BY REGION, 2021–2026 (USD MILLION) 106
9.4 URBAN 107
9.4.1 URBAN DISTRIBUTION TO REGISTER HIGHEST GROWTH RATE DURING FORECAST PERIOD 107
TABLE 67 BANK KIOSK MARKET FOR URBAN DISTRIBUTION, BY REGION,
2017–2020 (USD MILLION) 107
TABLE 68 BANK KIOSK MARKET FOR URBAN DISTRIBUTION, BY REGION,
2021–2026 (USD MILLION) 107
TABLE 69 BANK KIOSK MARKET FOR URBAN DISTRIBUTION IN AMERICAS, BY REGION, 2017–2020 (USD MILLION) 108
TABLE 70 BANK KIOSK MARKET FOR URBAN DISTRIBUTION IN AMERICAS, BY REGION, 2021–2026 (USD MILLION) 108
9.5 METROPOLITAN 108
9.5.1 METROPOLITAN DISTRIBUTION TO HAVE HIGH ADOPTION OF BANK KIOSKS DUE TO MORE EDUCATED AND TECH-SAVVY DEMOGRAPHY 108
TABLE 71 BANK KIOSK MARKET FOR METROPOLITAN DISTRIBUTION, BY REGION, 2017–2020 (USD MILLION) 109
TABLE 72 BANK KIOSK MARKET FOR METROPOLITAN DISTRIBUTION, BY REGION, 2021–2026 (USD MILLION) 109
TABLE 73 BANK KIOSK MARKET FOR METROPOLITAN DISTRIBUTION IN AMERICAS,
BY REGION, 2017–2020 (USD MILLION) 109
TABLE 74 BANK KIOSK MARKET FOR METROPOLITAN DISTRIBUTION IN AMERICAS,
BY REGION, 2021–2026 (USD MILLION) 109

10 GEOGRAPHICAL ANALYSIS 110
10.1 INTRODUCTION 111
FIGURE 39 BANK KIOSK MARKET: BY GEOGRAPHY 111
TABLE 75 BANK KIOSK MARKET, BY REGION, 2017–2020 (USD MILLION) 111
TABLE 76 BANK KIOSK MARKET, BY REGION, 2021–2026 (USD MILLION) 111
10.2 AMERICAS 112
FIGURE 40 SEGMENTATION OF BANK KIOSK MARKET IN AMERICAS 112
FIGURE 41 SNAPSHOT OF BANK KIOSK MARKET IN AMERICAS 112
TABLE 77 BANK KIOSK MARKET IN AMERICAS, BY REGION, 2017–2020 (USD MILLION) 113
TABLE 78 BANK KIOSK MARKET IN AMERICAS, BY REGION, 2021–2026 (USD MILLION) 113
TABLE 79 BANK KIOSK MARKET IN AMERICAS, BY DISTRIBUTION,
2017–2020 (USD MILLION) 113
TABLE 80 BANK KIOSK MARKET IN AMERICAS, BY DISTRIBUTION,
2021–2026 (USD MILLION) 113
TABLE 81 BANK KIOSK MARKET IN AMERICAS, BY TYPE, 2017–2020 (USD MILLION) 114
TABLE 82 BANK KIOSK MARKET IN AMERICAS, BY TYPE, 2021–2026 (USD MILLION) 114
10.2.1 IMPACT OF COVID-19 ON BANK KIOSK MARKET IN AMERICAS 114
FIGURE 42 BANK KIOSK MARKET IN AMERICAS: ANALYSIS OF PRE- AND
POST-COVID-19 SCENARIOS 115
10.2.2 NORTH AMERICA 115
TABLE 83 BANK KIOSK MARKET IN NORTH AMERICA, BY COUNTRY,
2017–2020 (USD MILLION) 115
TABLE 84 BANK KIOSK MARKET IN NORTH AMERICA, BY COUNTRY,
2021–2026 (USD MILLION) 115
TABLE 85 BANK KIOSK MARKET IN NORTH AMERICA, BY DISTRIBUTION,
2017–2020 (USD MILLION) 116
TABLE 86 BANK KIOSK MARKET IN NORTH AMERICA, BY DISTRIBUTION,
2021–2026 (USD MILLION) 116
TABLE 87 BANK KIOSK MARKET IN NORTH AMERICA, BY TYPE,
2017–2020 (USD THOUSAND) 116
TABLE 88 BANK KIOSK MARKET IN NORTH AMERICA, BY TYPE,
2021–2026 (USD THOUSAND) 116
10.2.2.1 US 117
10.2.2.1.1 Advancement in the bank kiosk technology widens application areas of interactive kiosk across various verticals 117
10.2.2.2 Canada 117
10.2.2.2.1 Adoption of EMV standards helps reduce card cloning frauds 117
10.2.2.3 Rest of North America 117
10.2.3 LATIN AMERICA 117
TABLE 89 BANK KIOSK MARKET IN LATIN AMERICA, BY COUNTRY,
2017–2020 (USD MILLION) 118
TABLE 90 BANK KIOSK MARKET IN LATIN AMERICA, BY COUNTRY,
2021–2026 (USD MILLION) 118
TABLE 91 BANK KIOSK MARKET IN LATIN AMERICA, BY DISTRIBUTION,
2017–2020 (USD MILLION) 118
TABLE 92 BANK KIOSK MARKET IN LATIN AMERICA, BY DISTRIBUTION,
2021–2026 (USD MILLION) 118
TABLE 93 BANK KIOSK MARKET IN LATIN AMERICA, BY TYPE,
2017–2020 (USD THOUSAND) 119
TABLE 94 BANK KIOSK MARKET IN LATIN AMERICA, BY TYPE,
2021–2026 (USD THOUSAND) 119
10.2.3.1 Brazil 119
10.2.3.1.1 Check payment transactions are considered to be more legal and secure across Brazil 119
10.2.3.2 Rest of Latin America 120
10.3 EUROPE 120
FIGURE 43 SEGMENTATION OF BANK KIOSK MARKET IN EUROPE 120
FIGURE 44 SNAPSHOT OF BANK KIOSK MARKET IN EUROPE 121
TABLE 95 BANK KIOSK MARKET IN EUROPE, BY REGION, 2017–2020 (USD MILLION) 121
TABLE 96 BANK KIOSK MARKET IN EUROPE, BY REGION, 2021–2026 (USD MILLION) 121
TABLE 97 BANK KIOSK MARKET IN EUROPE, BY DISTRIBUTION,
2017–2020 (USD MILLION) 122
TABLE 98 BANK KIOSK MARKET IN EUROPE, BY DISTRIBUTION,
2021–2026 (USD MILLION) 122
TABLE 99 BANK KIOSK MARKET IN EUROPE, BY TYPE, 2017–2020 (USD MILLION) 122
TABLE 100 BANK KIOSK MARKET IN EUROPE, BY TYPE, 2021–2026 (USD MILLION) 123
10.3.1 IMPACT OF COVID-19 ON BANK KIOSK MARKET IN EUROPE 123
FIGURE 45 BANK KIOSK MARKET IN EUROPE: ANALYSIS OF PRE- AND
POST-COVID-19 SCENARIOS 123
10.3.2 WESTERN EUROPE 123
TABLE 101 BANK KIOSK MARKET IN WESTERN EUROPE, BY COUNTRY,
2017–2020 (USD MILLION) 124
TABLE 102 BANK KIOSK MARKET IN WESTERN EUROPE, BY COUNTRY,
2021–2026 (USD MILLION) 124
TABLE 103 BANK KIOSK MARKET IN WESTERN EUROPE, BY TYPE,
2017–2020 (USD THOUSAND) 124
TABLE 104 BANK KIOSK MARKET IN WESTERN EUROPE, BY TYPE,
2021–2026 (USD THOUSAND) 124
10.3.2.1 Germany 125
10.3.2.1.1 Electronic banking offers an independent platform for banks 125
10.3.2.2 UK 125
10.3.2.2.1 Contactless payments are considered more reliable for transactions across UK 125
10.3.2.3 Italy 125
10.3.2.3.1 Standardization of global transactions business has improved banking infrastructure and ecosystem in Italy 125
10.3.2.4 France 126
10.3.2.4.1 Digital revolution in France has led to development of Paylib service 126
10.3.2.5 Rest of Western Europe 126
10.3.3 EASTERN EUROPE 126
TABLE 105 BANK KIOSK MARKET IN EASTERN EUROPE, BY COUNTRY,
2017–2020 (USD THOUSAND) 126
TABLE 106 BANK KIOSK MARKET IN EASTERN EUROPE, BY COUNTRY,
2021–2026 (USD THOUSAND) 126
TABLE 107 BANK KIOSK MARKET IN EASTERN EUROPE, BY TYPE,
2017–2020 (USD THOUSAND) 127
TABLE 108 BANK KIOSK MARKET IN EASTERN EUROPE, BY TYPE,
2021–2026 (USD THOUSAND) 127
10.3.3.1 Russia 127
10.3.3.1.1 Implementation of cash change function allows customers to pay for specific services 127
10.3.3.2 Rest of Eastern Europe 127
10.3.4 REST OF EUROPE 128
TABLE 109 BANK KIOSK MARKET IN REST OF EUROPE, BY TYPE,
2017–2020 (USD THOUSAND) 128
TABLE 110 BANK KIOSK MARKET IN REST OF EUROPE, BY TYPE,
2021–2026 (USD THOUSAND) 128
10.4 APAC 129
FIGURE 46 SEGMENTATION OF BANK KIOSK MARKET IN APAC 129
FIGURE 47 SNAPSHOT OF BANK KIOSK MARKET IN APAC 129
TABLE 111 BANK KIOSK MARKET IN APAC, BY COUNTRY, 2017–2020 (USD MILLION) 130
TABLE 112 BANK KIOSK MARKET IN APAC, BY COUNTRY, 2021–2026 (USD MILLION) 130
TABLE 113 BANK KIOSK MARKET IN APAC, BY DISTRIBUTION,
2017–2020 (USD MILLION) 130
TABLE 114 BANK KIOSK MARKET IN APAC, BY DISTRIBUTION,
2021–2026 (USD MILLION) 131
TABLE 115 BANK KIOSK MARKET IN APAC, BY TYPE, 2017–2020 (USD MILLION) 131
TABLE 116 BANK KIOSK MARKET IN APAC, BY TYPE, 2021–2026 (USD MILLION) 131
10.4.1 IMPACT OF COVID-19 ON BANK KIOSK MARKET IN APAC 131
FIGURE 48 BANK KIOSK MARKET IN APAC: ANALYSIS OF PRE- AND POST-COVID-19 SCENARIOS 132
10.4.2 INDIA 132
10.4.2.1 Customer-centric touchpoints enable gains in operational efficiency of financial Institutions 132
10.4.3 CHINA 133
10.4.3.1 Demand for digital solutions in banking leads to rapid expansion of bank kiosk market 133
10.4.4 JAPAN 133
10.4.4.1 Implementation of fintech to revamp banking infrastructure is expected to boost demand for bank kiosks 133
10.4.5 SOUTH KOREA 133
10.4.5.1 Cost-effective banking services to reach unbanked population drive South Korean bank kiosk market 133

10.4.6 AUSTRALIA 134
10.4.6.1 Government supports financial innovation by adopting fintech 134
10.4.7 REST OF APAC 134
10.5 ROW 135
FIGURE 49 SEGMENTATION OF BANK KIOSK MARKET IN REST OF THE WORLD 135
TABLE 117 BANK KIOSK MARKET IN ROW, BY REGION, 2017–2020 (USD MILLION) 135
TABLE 118 BANK KIOSK MARKET IN ROW, BY REGION, 2021–2026 (USD MILLION) 135
TABLE 119 BANK KIOSK MARKET IN ROW, BY DISTRIBUTION,
2017–2020 (USD THOUSAND) 135
TABLE 120 BANK KIOSK MARKET IN ROW, BY DISTRIBUTION,
2021–2026 (USD THOUSAND) 136
TABLE 121 BANK KIOSK MARKET IN ROW, BY TYPE, 2017–2020 (USD THOUSAND) 136
TABLE 122 BANK KIOSK MARKET IN ROW, BY TYPE, 2021–2026 (USD THOUSAND) 136
10.5.1 IMPACT OF COVID-19 ON BANK KIOSK MARKET IN ROW 136
FIGURE 50 BANK KIOSK MARKET IN ROW: ANALYSIS OF PRE- AND
POST-COVID-19 SCENARIOS 137
10.5.2 MIDDLE EAST 137
10.5.2.1 Launch of video teller technology in interactive kiosks helps provide additional banking services to customers across Middle East 137
10.5.3 AFRICA 137
10.5.3.1 Single-function kiosks are being adopted more than multi-function kiosks in Africa 137
11 COMPETITIVE LANDSCAPE 138
11.1 INTRODUCTION 138
11.2 KEY PLAYER STRATEGIES/RIGHT TO WIN 138
11.2.1 OVERVIEW OF STRATEGIES ADOPTED BY KEY PLAYERS IN BANK KIOSK MARKET 138
11.3 REVENUE ANALYSIS 140
FIGURE 51 5-YEAR REVENUE ANALYSIS OF TOP PLAYERS IN BANK KIOSK MARKET, 2016–2020 140
11.4 MARKET SHARE ANALYSIS 140
FIGURE 52 MARKET SHARE ANALYSIS OF KEY PLAYERS IN BANK KIOSK MARKET IN 2020 140
TABLE 123 BANK KIOSK MARKET: DEGREE OF COMPETITION 141
TABLE 124 BANK KIOSK MARKET: RANKING ANALYSIS 141
11.5 COMPANY EVALUATION QUADRANT, 2020 142
11.5.1 STAR 142
11.5.2 EMERGING LEADER 142
11.5.3 PERVASIVE 142
11.5.4 PARTICIPANT 143
FIGURE 53 BANK KIOSK MARKET (GLOBAL) COMPANY EVALUATION QUADRANT, 2020 143
11.6 BANK KIOSK MARKET: COMPANY FOOTPRINT 144
11.6.1 COMPANY FOOTPRINT, BY OFFERING 144
11.6.2 COMPANY FOOTPRINT, BY REGION 145
11.6.3 COMPANY PRODUCT FOOTPRINT 146
11.7 STARTUP/SME EVALUATION QUADRANT, 2020 147
11.7.1 PROGRESSIVE COMPANY 147
11.7.2 RESPONSIVE COMPANY 147
11.7.3 DYNAMIC COMPANY 147
11.7.4 STARTING BLOCK 147
FIGURE 54 BANK KIOSK MARKET (GLOBAL) STARTUP/SME EVALUATION
QUADRANT, 2020 148
11.8 COMPETITIVE SITUATIONS AND TRENDS 149
11.8.1 NEW PRODUCT LAUNCHES/DEVELOPMENTS 149
TABLE 125 BANK KIOSK MARKET: NEW PRODUCT LAUNCHES/DEVELOPMENTS,
2019–2021 149
11.8.2 DEALS 150
TABLE 126 BANK KIOSK MARKET: DEALS, 2019–2021 150
12 COMPANY PROFILES 152
(Business Overview, Products/solutions/services offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats))*
12.1 INTRODUCTION 152
12.2 KEY PLAYERS 152
12.2.1 NCR CORPORATION 152
TABLE 127 NCR CORPORATION: BUSINESS OVERVIEW 153
FIGURE 55 NCR CORPORATION: COMPANY SNAPSHOT 153
TABLE 128 NCR CORPORATION: PRODUCT LAUNCHES 155
TABLE 129 NCR CORPORATION: DEALS 156
12.2.2 DIEBOLD NIXDORF 158
TABLE 130 DIEBOLD NIXDORF: BUSINESS OVERVIEW 158
FIGURE 56 DIEBOLD NIXDORF: COMPANY SNAPSHOT 159
TABLE 131 DIEBOLD NIXDORF: DEALS 162
12.2.3 GLORY LIMITED 164
TABLE 132 GLORY LIMITED: BUSINESS OVERVIEW 164
FIGURE 57 GLORY LIMITED: COMPANY SNAPSHOT 165
TABLE 133 GLORY LIMITED: DEALS 166
12.2.4 GRGBANKING 167
TABLE 134 GRGBANKING: BUSINESS OVERVIEW 167
FIGURE 58 GRGBANKING: COMPANY SNAPSHOT 167
TABLE 135 GRGBANKING: PRODUCT LAUNCHES 170
TABLE 136 GRGBANKING: DEALS 170
12.2.5 KAL ATM SOFTWARE GMBH 172
TABLE 137 KAL ATM SOFTWARE GMBH: BUSINESS OVERVIEW 172
TABLE 138 KAL ATM SOFTWARE GMBH: PRODUCT LAUNCHES 173
TABLE 139 KAL ATM SOFTWARE GMBH: DEALS 174
12.2.6 OKI ELECTRIC INDUSTRY CO., LTD. 175
TABLE 140 OKI ELECTRIC INDUSTRY CO., LTD.: BUSINESS OVERVIEW 175
FIGURE 59 OKI ELECTRIC INDUSTRY CO., LTD.: COMPANY SNAPSHOT 176
TABLE 141 OKI ELECTRIC INDUSTRY CO., LTD.: DEALS 177
12.2.7 AURIGA SPA 178
TABLE 142 AURIGA SPA: BUSINESS OVERVIEW 178
TABLE 143 AURIGA SPA: PRODUCT LAUNCHES 179
TABLE 144 AURIGA SPA: DEALS 179
12.2.8 HITACHI-OMRON TERMINAL SOLUTIONS, CORP. 181
TABLE 145 HITACHI-OMRON TERMINAL SOLUTIONS, CORP.: BUSINESS OVERVIEW 181
TABLE 146 HITACHI-OMRON TERMINAL SOLUTIONS, CORP.: DEALS 182
12.2.9 CISCO SYSTEMS, INC. 183
TABLE 147 CISCO SYSTEMS, INC.: BUSINESS OVERVIEW 183
FIGURE 60 CISCO SYSTEMS, INC.: COMPANY SNAPSHOT 184
TABLE 148 CISCO SYSTEMS, INC.: DEALS 185
12.2.10 STAR MICRONICS CO., LTD. 187
TABLE 149 STAR MICRONICS CO., LTD.: BUSINESS OVERVIEW 187
FIGURE 61 STAR MICRONICS CO., LTD.: COMPANY SNAPSHOT 188
TABLE 150 STAR MICRONICS CO., LTD.: PRODUCT LAUNCHES 189
12.3 OTHER PLAYERS 190
12.3.1 AURIONPRO SOLUTION LIMITED 190
12.3.2 SHENZHEN SUI-YI TOUCH COMPUTER CO., LTD. 190
12.3.3 OLICOM 191
12.3.4 IAGONA 191
12.3.5 HYOSUNG TNS INC. 192
12.3.6 GENMEGA INC. 192
12.3.7 AXIOMTEK CO., LTD. 193
12.3.8 EMERICO LIMITED 193
12.3.9 SHENZHEN YIHUA SMART EQUIPMENT TECHNOLOGY CO., LTD. 194
12.3.10 PHOENIX MICROSYSTEMS 194
12.3.11 WAVETEC 195
12.3.12 VERIPARK 195
12.3.13 PRINTEC GROUP 196
12.3.14 AGS TRANSACT TECHNOLOGIES LTD. 196
12.3.15 PARTTEAM & OEMKIOSKS 197
*Details on Business Overview, Products/solutions/services offered, Recent Developments, and MnM View (Key strengths/Right to Win, Strategic Choices Made, and Weaknesses and Competitive Threats) might not be captured in case of unlisted companies.

13 APPENDIX 198
13.1 DISCUSSION GUIDE 198
13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 201
13.3 AVAILABLE CUSTOMIZATIONS 203
13.4 RELATED REPORTS 203
13.5 AUTHOR DETAILS 204

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