出版：MarketsandMarkets（マーケッツアンドマーケッツ） 出版年月：2024年5月
Enterprise Content Management Market – Global Forecast to 2029
エンタープライズコンテンツ管理市場 : 提供内容 [ソリューション (文書管理、記録管理)、サービス]、ビジネス機能 (販売およびマーケティング、人事)、展開モード、組織規模、業種および地域別 – 2029年までの世界予測
Enterprise Content Management Market by Offering (Solutions (Document Management, Record Management), Services), Business Function (Sales & Marketing, Human Resources), Deployment Mode, Organization Size, Vertical and Region – Global Forecast to 2029
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Report Overview
The global enterprise content management market will grow from USD 47.6 billion in 2024 to USD 78.4 billion by 2029 at a compounded annual growth rate (CAGR) of 10.5% during the forecast period.
世界のエンタープライズコンテンツ管理市場は、予測期間中に 10.5% の年間複利成長率 (CAGR) で、2024 年の 476 億米ドルから 2029 年までに 784 億米ドルに成長すると予想されます。
Enterprise Content Management (ECM) boosts efficiency, compliance, and innovation in the global market by streamlining digital information management. It enhances efficiency by automating document-centric processes, reducing manual tasks, and enabling quick access to information. ECM ensures compliance by providing robust security features, audit trails, and adherence to regulatory standards, which are crucial in industries with stringent data protection laws, such as finance and healthcare. By integrating advanced technologies such as AI and machine learning, ECM systems can analyze data trends and drive strategic decision-making, thus helping organizations stay competitive in the global market.
By Services, the managed services hold the highest CAGR during the forecast period.
The enterprise content management market, by services, is segmented into professional services and managed services. The managed services segment is estimated to grow at the highest CAGR during the forecasted enterprise content management market. Managed services in the enterprise content management market offer organizations ongoing support & maintenance to ensure the optimal performance and reliability of their ECM solutions. These services are typically provided by ECM vendors or third-party service providers and are designed to offload day-to-day management tasks from the organization’s IT staff. Managed services encompass a range of offerings, including proactive monitoring, performance optimization, system administration, and technical support. Managed service providers ensure that ECM solutions operate efficiently, securely, and according to the organization’s requirements and objectives. By leveraging managed services, organizations can free up internal resources, reduce operational overhead, and ensure their ECM investments’ long-term success and value.
The large enterprises segment holds the largest market share during the forecast period based on organization size.
By organization size, the enterprise content management market is divided into large enterprises and SMEs. Over the projection period,
the large enterprises segment is anticipated to hold the largest market share. ECM solutions and services are critical in efficiently managing digital content and information in large enterprises. These solutions help large enterprises organize, store, retrieve, and secure their documents, data, and other digital assets across departments and locations. ECM systems provide a centralized platform for content management, enabling large enterprises to streamline their business processes, improve collaboration among teams, and ensure compliance with regulatory requirements.
ECM solutions for large enterprises offer advanced features such as document management, records management, workflow automation, content analytics, and integration with other enterprise systems. ECM services typically include implementation, customization, migration, training, and ongoing support, ensuring that large enterprises can effectively deploy and optimize their ECM systems to meet their specific needs. With ECM solutions and services, large enterprises can enhance operational efficiency, reduce costs, mitigate risks, and improve decision-making processes. By providing a comprehensive and scalable approach to content management, ECM solutions help large enterprises stay competitive in today’s fast-paced business environment while addressing the challenges of managing large volumes of digital content and information.
Based on the deployment mode, the cloud segment holds the highest CAGR during the forecast period.
The enterprise content management market is segmented by deployment mode into on-premises and cloud. The cloud segment is expected to hold the highest CAGR during the forecast period. Cloud-based ECM solutions allow businesses to store, manage, and retrieve their information and data from remote locations over the internet, saving IT infrastructure and reducing maintenance costs. Through cloud deployment, companies can resize the ECM resources they use per their demands. They can add or remove storage and computing powers quickly as needed. Scaling is particularly useful for businesses, those experiencing wild content swings, and others. Additionally, they extend global availability through the fact that users from all over the globe use cloud-based ECM systems to access content from anywhere, at any time, using any device with an internet connection. This ease of access promotes collaboration among the team members, which improves the remote team’s productivity efficiency and speeds up the decision-making process.
In addition, cloud-based ECM systems are increasingly being selected by organizations that want to keep their content management in pace with technology, ensure operational effectiveness, and remain competitive in the rapidly changing digital age.
Breakdown of primaries
Chief Executive Officers (CEOs), directors of innovation and technology, system integrators, and executives from several significant enterprise content management market companies were interviewed in-depth.
- By Company: Tier I: 35%, Tier II: 25%, and Tier III: 40%
- By Designation: C-Level Executives: 25%, Director Level: 30%, and Others: 45%
- By Region: North America: 42%, Europe: 25%, Asia Pacific: 18%, Rest of World: 15%
Some of the significant enterprise content management market vendors are Microsoft (US), OpenText (Canada), Box (US), Hyland (US), IBM (US), Adobe (US), Xerox (US), Atlassian (Australia), KYOCERA Corporation (Japan), and Oracle (US).
Research coverage:
The enterprise content management market is covered across segments in the market report. The market size and growth potential are estimated for many segments based on offering, deployment mode, organization size, business function, vertical, and region. It contains a thorough competition analysis of the major market participants, information about their businesses, essential observations about their product and service offerings, current trends, and critical market strategies.
Reasons to buy this report:
With information on the most accurate revenue estimates for the whole enterprise content management industry and its subsegments, the research will benefit market leaders and recent newcomers. Stakeholders will benefit from this report’s increased understanding of the competitive environment, which will help them better position their companies and develop go-to-market strategies. The research offers information on the main market drivers, constraints, opportunities, and challenges, as well as aids players in understanding the pulse of the industry.
The report provides insights on the following pointers:
Analysis of key drivers (Increased need for compliance and audit management to enhance corporate governance, Growing need to improve content security and optimize business processes with automated workflows, Better backup and disaster recovery, Compelling need to drive CSR with green business practices), restraints (Misunderstandings regarding data security and privacy risks, Impact of stringent government rules and regulations), opportunities (Increasing adoption of big data analytics revolutionizing next-gen ECM for improved decision-making, Rising trend of AI-integrated EC, Growing inclination toward adopting RPA), and challenges (Lack of skilled workforce and poor management in creating user adoption processes, Complexities in integrating and implementing ECM into existing applications) influencing the growth of the enterprise content management market.
• Product Development/Innovation: Comprehensive analysis of emerging technologies, R&D initiatives, and new service and product introductions in the enterprise content management industry.
• Market Development: In-depth details regarding profitable markets: the paper examines the global enterprise content management industry.
• Market Diversification: Comprehensive details regarding recent advancements, investments, unexplored regions, new goods and services, and the enterprise content management industry.
• Competitive Assessment: Thorough analysis of the market shares, expansion plans, and service portfolios of the top competitors in the enterprise content management industry, such as Microsoft (US), OpenText (Canada), Box (US), Hyland (US), and IBM (US).
Table of Contents
1 INTRODUCTION 33
1.1 STUDY OBJECTIVES 33
1.2 MARKET DEFINITION 33
1.2.1 INCLUSIONS AND EXCLUSIONS 34
1.3 STUDY SCOPE 34
1.3.1 MARKET SEGMENTATION 35
1.3.2 REGIONS COVERED 36
1.4 YEARS CONSIDERED 36
1.5 CURRENCY CONSIDERED 37
TABLE 1 USD EXCHANGE RATES, 2018–2023 37
1.6 STAKEHOLDERS 37
1.7 SUMMARY OF CHANGES 38
1.7.1 RECESSION IMPACT 38
2 RESEARCH METHODOLOGY 40
2.1 RESEARCH DATA 40
FIGURE 1 ENTERPRISE CONTENT MANAGEMENT MARKET: RESEARCH DESIGN 41
2.1.1 SECONDARY DATA 41
2.1.2 PRIMARY DATA 42
2.1.2.1 Breakup of primary interviews 43
2.1.2.2 Key insights from industry experts 43
2.2 DATA TRIANGULATION 44
FIGURE 2 ENTERPRISE CONTENT MANAGEMENT MARKET: DATA TRIANGULATION 44
2.3 MARKET SIZE ESTIMATION 45
FIGURE 3 ENTERPRISE CONTENT MANAGEMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 45
2.3.1 TOP-DOWN APPROACH 46
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH 46
2.3.2 BOTTOM-UP APPROACH 46
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH 47
FIGURE 6 ENTERPRISE CONTENT MANAGEMENT MARKET: RESEARCH FLOW 47
2.3.3 MARKET ESTIMATION APPROACHES 48
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY: SUPPLY-SIDE ANALYSIS 48
FIGURE 8 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH FROM SUPPLY SIDE – COLLECTIVE REVENUE OF VENDORS 48
FIGURE 9 BOTTOM-UP APPROACH FROM SUPPLY SIDE: COLLECTIVE REVENUE OF VENDORS 49
FIGURE 10 ENTERPRISE CONTENT MANAGEMENT MARKET: DEMAND-SIDE APPROACH 49
2.4 MARKET FORECAST 50
TABLE 2 FACTOR ANALYSIS 50
2.5 RECESSION IMPACT ON ENTERPRISE CONTENT MANAGEMENT MARKET 51
2.6 RESEARCH ASSUMPTIONS 52
2.7 LIMITATIONS AND RISK ASSESSMENT 54
3 EXECUTIVE SUMMARY 55
FIGURE 11 ENTERPRISE CONTENT MANAGEMENT MARKET SNAPSHOT, 2021–2029 56
FIGURE 12 TOP MARKET SEGMENTS IN TERMS OF GROWTH RATE 57
FIGURE 13 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 58
4 PREMIUM INSIGHTS 59
4.1 ATTRACTIVE GROWTH OPPORTUNITIES FOR KEY PLAYERS IN ENTERPRISE CONTENT MANAGEMENT MARKET 59
FIGURE 14 RISING DEMAND TO PROVIDE ACCURATE REAL-TIME DATA AND INCREASING DIGITIZATION TO DRIVE MARKET 59
4.2 ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2024 VS. 2029 60
FIGURE 15 SOLUTIONS SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 60
4.3 ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2024 VS. 2029 60
FIGURE 16 WEB & MOBILE CONTENT MANAGEMENT SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029 60
4.4 ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2024 VS. 2029 61
FIGURE 17 PROFESSIONAL SERVICES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 61
4.5 ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2024 VS. 2029 61
FIGURE 18 DEPLOYMENT & INTEGRATION SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 61
4.6 ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2024 VS. 2029 62
FIGURE 19 HUMAN RESOURCES SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 62
4.7 ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024 VS. 2029 62
FIGURE 20 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 62
4.8 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024 VS. 2029 63
FIGURE 21 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 63
4.9 ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2024 VS. 2029 63
FIGURE 22 RETAIL & CONSUMER GOODS SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE IN 2029 63
4.10 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024 VS. 2029 64
FIGURE 23 ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENTS IN NEXT FIVE YEARS 64
5 MARKET OVERVIEW AND INDUSTRY TRENDS 65
5.1 INTRODUCTION 65
5.2 MARKET DYNAMICS 65
FIGURE 24 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: ENTERPRISE CONTENT MANAGEMENT MARKET 65
5.2.1 DRIVERS 66
5.2.1.1 Increased need for compliance and audit management to enhance corporate governance 66
5.2.1.2 Growing need to enhance content security and optimize business processes with automated workflows 66
5.2.1.3 Better backup and disaster recovery 66
5.2.1.4 Compelling need to drive CSR with green business practices 67
5.2.2 RESTRAINTS 67
5.2.2.1 Misconceptions regarding data security and privacy risks 67
5.2.2.2 Challenges regarding stringent government rules and regulations 67
5.2.3 OPPORTUNITIES 67
5.2.3.1 Increasing adoption of big data analytics revolutionizing next-gen ECM for improved decision-making 67
5.2.3.2 Rising trend of AI-integrated ECM 68
5.2.3.3 Growing inclination toward RPA 68
5.2.4 CHALLENGES 68
5.2.4.1 Lack of skilled workforce and poor management in creating user adoption processes 68
5.2.4.2 Complexities in integrating and implementing ECM into existing applications 69
5.3 CASE STUDY ANALYSIS 69
5.3.1 LEGAL AID WESTERN AUSTRALIA IMPROVED INFORMATION FLOW BY DEPLOYING OPENTEXT EXTENDED ECM 69
5.3.2 POWERSOUTH ENERGY COOPERATIVE USED IBM DATACAP TO CAPTURE ALL INBOUND DOCUMENTS 70
5.3.3 DEPARTMENT OF CONSERVATION, NEW ZEALAND, ENABLED SEARCHING AND SHARING DOCUMENTS THROUGH ORACLE CONTENT MANAGEMENT CLOUD SERVICE 70
5.3.4 MITANI STREAMLINED QA PROCESSES AND REDUCED POTENTIAL FOR ERRORS BY INTEGRATING M-FILES INTELLIGENT INFORMATION MANAGEMENT SYSTEMS 71
5.3.5 MITSUBISHI ELECTRIC POWER PRODUCTS DROVE NORTH AMERICAN ENERGY, RAIL TRANSPORTATION, AND LARGE-SCALE VIDEO DISPLAY MARKETS THROUGH AGILITY CMS 72
5.4 ECOSYSTEM ANALYSIS 73
FIGURE 25 KEY PLAYERS IN ENTERPRISE CONTENT MANAGEMENT MARKET ECOSYSTEM 74
5.5 VALUE CHAIN ANALYSIS 74
FIGURE 26 ENTERPRISE CONTENT MANAGEMENT MARKET: VALUE CHAIN ANALYSIS 75
5.6 PRICING ANALYSIS 75
5.6.1 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOLUTION 76
TABLE 3 INDICATIVE PRICING ANALYSIS OF ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION 76
5.6.2 AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY ORGANIZATION SIZE 76
TABLE 4 INDICATIVE PRICING ANALYSIS OF KEY VENDORS IN ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE 77
5.7 PATENT ANALYSIS 77
FIGURE 27 NUMBER OF PATENTS PUBLISHED, 2013–2023 78
FIGURE 28 TOP 10 PATENT APPLICANTS (GLOBAL) IN 2023 78
TABLE 5 TOP 10 PATENT APPLICANTS IN ENTERPRISE CONTENT MANAGEMENT MARKET 79
TABLE 6 LIST OF MAJOR PATENTS 79
5.8 TECHNOLOGY ANALYSIS 81
5.8.1 KEY TECHNOLOGIES 81
5.8.1.1 Cloud computing 81
5.8.1.2 Natural Language Processing (NLP) 81
5.8.1.3 Data analytics 82
5.8.2 COMPLEMENTARY TECHNOLOGIES 82
5.8.2.1 AI & automation 82
5.8.2.2 Blockchain 82
5.8.3 ADJACENT TECHNOLOGIES 82
5.8.3.1 5G technology 82
5.8.3.2 Business Process Management (BPM) 83
5.9 REGULATORY LANDSCAPE 83
5.9.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
TABLE 7 NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 83
TABLE 8 EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 84
TABLE 9 ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 84
TABLE 10 REST OF THE WORLD: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 84
5.9.2 REGULATIONS, BY REGION 85
5.9.2.1 North America 85
5.9.2.2 Europe 86
5.9.2.3 Asia Pacific 86
5.9.2.4 Middle East & South Africa 86
5.9.2.5 Latin America 87
5.9.3 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 87
5.9.3.1 General Data Protection Regulation (GDPR) 87
5.9.3.2 SEC Rule 17a-4 87
5.9.3.3 ISO/IEC 27001 87
5.9.3.4 System and Organization Controls 2 type II compliance 87
5.9.3.5 Financial Industry Regulatory Authority (FINRA) 88
5.9.3.6 Freedom of Information Act (FOIA) 88
5.9.3.7 Health Insurance Portability and Accountability Act (HIPAA) 88
5.10 PORTER’S FIVE FORCES’ ANALYSIS 88
TABLE 11 PORTER’S FIVE FORCES’ IMPACT ON ENTERPRISE CONTENT MANAGEMENT MARKET 88
FIGURE 29 PORTER’S FIVE FORCES’ ANALYSIS: ENTERPRISE CONTENT MANAGEMENT MARKET 89
5.10.1 THREAT OF NEW ENTRANTS 89
5.10.2 THREAT OF SUBSTITUTES 90
5.10.3 BARGAINING POWER OF SUPPLIERS 90
5.10.4 BARGAINING POWER OF BUYERS 90
5.10.5 INTENSITY OF COMPETITIVE RIVALRY 90
5.11 KEY CONFERENCES AND EVENTS 91
TABLE 12 ENTERPRISE CONTENT MANAGEMENT MARKET: KEY CONFERENCES AND EVENTS, 2024–2025 91
5.12 TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 92
FIGURE 30 ENTERPRISE CONTENT MANAGEMENT MARKET: TRENDS/DISRUPTIONS IMPACTING CUSTOMERS’ BUSINESSES 92
5.13 KEY STAKEHOLDERS AND BUYING CRITERIA 92
5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS 93
FIGURE 31 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 93
TABLE 13 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS 93
5.14 BUYING CRITERIA 94
FIGURE 32 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 94
TABLE 14 KEY BUYING CRITERIA FOR TOP THREE VERTICALS 94
5.15 BUSINESS MODEL ANALYSIS 94
5.15.1 PARTNERSHIP & INTEGRATION MODEL 94
5.15.2 OPEN-SOURCE ECM SOLUTIONS 96
5.15.3 ON-PREMISES SOFTWARE MODEL 96
5.16 INVESTMENT AND FUNDING SCENARIO 97
FIGURE 33 ENTERPRISE CONTENT MANAGEMENT MARKET: NUMBER OF INVESTORS AND FUNDING ROUNDS, 2023 97
5.17 FUTURE OF ENTERPRISE CONTENT MANAGEMENT 97
6 ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING 98
6.1 INTRODUCTION 99
6.1.1 OFFERINGS: ENTERPRISE CONTENT MANAGEMENT DATA TYPES 99
6.1.1.1 Structured data 99
6.1.1.2 Unstructured data 99
6.1.2 OFFERINGS: ENTERPRISE CONTENT MANAGEMENT COMPONENTS 99
6.1.3 OFFERINGS: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 100
FIGURE 34 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 100
TABLE 15 ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2019–2023 (USD MILLION) 100
TABLE 16 ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2024–2029 (USD MILLION) 101
6.2 SOLUTIONS 101
FIGURE 35 WEB & MOBILE CONTENT MANAGEMENT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 102
TABLE 17 ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2019–2023 (USD MILLION) 102
TABLE 18 ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2024–2029 (USD MILLION) 103
TABLE 19 SOLUTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 103
TABLE 20 SOLUTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 104
6.2.1 DOCUMENT MANAGEMENT 104
6.2.1.1 Rising focus on storing, accessing, managing, controlling, and tracking digital documents to drive market 104
6.2.1.2 Document capture & imaging 105
6.2.1.3 Document storage & repository management 105
6.2.1.4 Document retrieval & version control 105
6.2.1.5 Document collaboration & sharing 105
6.2.1.6 Document workflow & automation 105
TABLE 21 DOCUMENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 106
TABLE 22 DOCUMENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 106
6.2.2 CASE MANAGEMENT 106
6.2.2.1 Need to increase productivity and ensure continuity with complete view of information to create demand for case management solutions 106
6.2.2.2 Case creation & initiation 107
6.2.2.3 Case workflow & task management 107
6.2.2.4 Case communication & collaboration 107
TABLE 23 CASE MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 107
TABLE 24 CASE MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 108
6.2.3 RECORD MANAGEMENT 108
6.2.3.1 Enterprise records management to eliminate missing values, inconsistent data types, and redundant data 108
6.2.3.2 Record storage & repository management 108
6.2.3.3 Record retrieval & access control 108
6.2.3.4 Record audit & compliance 109
6.2.3.5 Record retention 109
TABLE 25 RECORD MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 109
TABLE 26 RECORD MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 109
6.2.4 IMAGING & CAPTURING 110
6.2.4.1 Document imaging & capturing solutions to capture, store, and process enterprise content and deliver them to automate and control content-related processes 110
6.2.4.2 Imaging processing & enhancement 110
6.2.4.3 Image capture & scanning 110
6.2.4.4 Image storage & repository management 110
TABLE 27 IMAGING & CAPTURING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 111
TABLE 28 IMAGING & CAPTURING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 111
6.2.5 WEB & MOBILE CONTENT MANAGEMENT 111
6.2.5.1 Web and mobile CMSs to help organizations shorten content creation and publishing process 111
6.2.5.2 Web content authoring 112
6.2.5.3 Content delivery & distribution 112
6.2.5.4 Mobile content management 112
TABLE 29 WEB & MOBILE CONTENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 112
TABLE 30 WEB & MOBILE CONTENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 113
6.2.6 DIGITAL ASSET MANAGEMENT 113
6.2.6.1 Digital asset management software to facilitate easy storage, collaboration, and management of digital assets 113
6.2.6.2 Asset storage & organization 114
6.2.6.3 Asset search & retrieval 114
6.2.6.4 Asset preview & collaboration 114
TABLE 31 DIGITAL ASSET MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 114
TABLE 32 DIGITAL ASSET MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 115
6.2.7 COLLABORATIVE CONTENT MANAGEMENT 115
6.2.7.1 Collaborative content management to help share documents, smoothen communication, and improve teamwork 115
6.2.7.2 Version control & document management 115
6.2.7.3 Document sharing & co-authoring 116
6.2.7.4 Compliance & security 116
TABLE 33 COLLABORATIVE CONTENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 116
TABLE 34 COLLABORATIVE CONTENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 116
6.2.8 EDISCOVERY 117
6.2.8.1 eDiscovery to simplify mining of electronically stored information and find relevant information faster and using fewer resources 117
6.2.8.2 Data identification & collection 117
6.2.8.3 Data processing & analysis 117
6.2.8.4 Search & retrieval capabilities 117
TABLE 35 EDISCOVERY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 118
TABLE 36 EDISCOVERY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 118
6.2.9 OTHER SOLUTIONS 118
TABLE 37 OTHER SOLUTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 119
TABLE 38 OTHER SOLUTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 119
6.3 SERVICES 120
FIGURE 36 MANAGED SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 120
TABLE 39 ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2019–2023 (USD MILLION) 120
TABLE 40 ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2024–2029 (USD MILLION) 121
TABLE 41 SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 121
TABLE 42 SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 121
6.3.1 PROFESSIONAL SERVICES 122
6.3.1.1 Professional services to assist organizations with implementation, customization, and optimization of their ECM solutions 122
FIGURE 37 DEPLOYMENT & INTEGRATION SEGMENT TO ACCOUNT FOR HIGHEST CAGR DURING FORECAST PERIOD 122
TABLE 43 ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION) 122
TABLE 44 ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2024–2029 (USD MILLION) 123
TABLE 45 PROFESSIONAL SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 123
TABLE 46 PROFESSIONAL SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 123
6.3.1.2 Training & consulting 124
TABLE 47 TRAINING & CONSULTING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 124
TABLE 48 TRAINING & CONSULTING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 124
6.3.1.3 Support & maintenance 125
TABLE 49 SUPPORT & MAINTENANCE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 125
TABLE 50 SUPPORT & MAINTENANCE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 125
6.3.1.4 Deployment & integration 125
TABLE 51 DEPLOYMENT & INTEGRATION: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 126
TABLE 52 DEPLOYMENT & INTEGRATION: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 126
6.3.2 MANAGED SERVICES 126
6.3.2.1 Growing concern over lowering labor costs and eliminating cost of hiring and training new IT staff to drive market 126
6.3.2.2 Content analytics & reporting 127
6.3.2.3 Managed print & output services 127
6.3.2.4 Content migration services 127
TABLE 53 MANAGED SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 127
TABLE 54 MANAGED SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 128
7 ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION 129
7.1 INTRODUCTION 130
FIGURE 38 HUMAN RESOURCES SEGMENT TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD 130
7.1.1 BUSINESS FUNCTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 130
TABLE 55 ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2019–2023 (USD MILLION) 131
TABLE 56 ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2024–2029 (USD MILLION) 131
7.2 HUMAN RESOURCES 132
7.2.1 ENTERPRISE CONTENT MANAGEMENT SOLUTIONS TO HELP HUMAN RESOURCES DEPARTMENTS MEASURE LIFE CYCLE OF DOCUMENTS AND MANAGE ALL EMPLOYEE-RELATED DOCUMENTS 132
7.2.2 EMPLOYEE RECORDS MANAGEMENT 132
7.2.3 RECRUITMENT & ONBOARDING 132
7.2.4 PERFORMANCE MANAGEMENT 132
7.2.5 OTHER HUMAN RESOURCE BUSINESS FUNCTIONS 133
TABLE 57 HUMAN RESOURCES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 133
TABLE 58 HUMAN RESOURCES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 133
7.3 SALES & MARKETING 134
7.3.1 ENTERPRISE CONTENT MANAGEMENT APPLICATIONS TO HELP OPTIMIZE MARKETING AND SALES DISTRIBUTION ACTIVITIES BY PROVIDING UNCOMPLICATED AND HASSLE-FREE SOLUTIONS 134
7.3.2 PRODUCT INFORMATION MANAGEMENT (PIM) 134
7.3.3 LEAD & OPPORTUNITY MANAGEMENT 134
7.3.4 CUSTOMER ENGAGEMENT & COMMUNICATION 134
7.3.5 OTHER SALES & MARKETING BUSINESS FUNCTIONS 135
TABLE 59 SALES & MARKETING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 135
TABLE 60 SALES & MARKETING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 135
7.4 ACCOUNTING & LEGAL 136
7.4.1 ENTERPRISE CONTENT MANAGEMENT SYSTEMS TO AUTOMATIZE FINANCIAL PROCESSES, ACHIEVE EFFICIENCY AND COST REDUCTION, AND PREVENT COMPLIANCE RISKS 136
7.4.2 FINANCIAL DOCUMENT MANAGEMENT 136
7.4.3 FINANCIAL REPORTING & COMPLIANCE 136
7.4.4 LITIGATION & CASE MANAGEMENT 136
7.4.5 OTHER ACCOUNTING & LEGAL BUSINESS FUNCTIONS 137
TABLE 61 ACCOUNTING & LEGAL: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 137
TABLE 62 ACCOUNTING & LEGAL: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 137
7.5 PROCUREMENT & SUPPLY CHAIN MANAGEMENT 138
7.5.1 CUSTOMIZED ENTERPRISE CONTENT MANAGEMENT SOLUTIONS TO HELP OPTIMIZE SUPPLY CHAIN ACTIVITIES AND IMPROVE DEMAND FORECASTS BY CORRELATING HISTORICAL DATA 138
7.5.2 PURCHASE ORDER & INVOICE MANAGEMENT 138
7.5.3 INVENTORY & LOGISTICS MANAGEMENT 138
7.5.4 QUALITY & COMPLIANCE MANAGEMENT 138
7.5.5 OTHER PROCUREMENT & SUPPLY CHAIN MANAGEMENT BUSINESS FUNCTIONS 139
TABLE 63 PROCUREMENT & SUPPLY CHAIN MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 139
TABLE 64 PROCUREMENT & SUPPLY CHAIN MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 139
7.6 OTHER BUSINESS FUNCTIONS 140
TABLE 65 OTHER BUSINESS FUNCTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 140
TABLE 66 OTHER BUSINESS FUNCTIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 140
8 ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE 141
8.1 INTRODUCTION 142
FIGURE 39 CLOUD SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 142
8.1.1 DEPLOYMENT MODES: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 142
TABLE 67 ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 143
TABLE 68 ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 143
8.2 CLOUD 143
8.2.1 COST-EFFECTIVENESS, EASY ACCESS, AND SCALABILITY TO BOOST ADOPTION OF CLOUD ENTERPRISE CONTENT MANAGEMENT SOLUTIONS 143
TABLE 69 CLOUD: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 144
TABLE 70 CLOUD: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 144
8.3 ON-PREMISES 144
8.3.1 RISING FOCUS ON SECURITY AND COMPLIANCE TO FUEL DEMAND FOR ON-PREMISES ECM SOLUTIONS 144
TABLE 71 ON-PREMISES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 145
TABLE 72 ON-PREMISES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 145
9 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE 146
9.1 INTRODUCTION 147
FIGURE 40 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD 147
9.1.1 ORGANIZATION SIZES: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 147
TABLE 73 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 148
TABLE 74 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 148
9.2 SMALL AND MEDIUM-SIZED ENTERPRISES 148
9.2.1 NEED TO AUTOMATE CORE BUSINESS FUNCTIONS, FACILITATE EFFECTIVE COLLABORATION, AND INCREASE ORGANIZATIONAL PRODUCTIVITY TO PROPEL MARKET 148
TABLE 75 SMALL AND MEDIUM-SIZED ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 149
TABLE 76 SMALL AND MEDIUM-SIZED ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 149
9.3 LARGE ENTERPRISES 150
9.3.1 ECM SOLUTIONS TO STREAMLINE BUSINESS PROCESSES, IMPROVE COLLABORATION AMONG TEAMS, AND ENSURE COMPLIANCE WITH REGULATORY REQUIREMENTS 150
TABLE 77 LARGE ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 150
TABLE 78 LARGE ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 151
10 ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL 152
10.1 INTRODUCTION 153
FIGURE 41 BFSI SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE IN 2024 153
10.1.1 VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 154
TABLE 79 ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2019–2023 (USD MILLION) 155
TABLE 80 ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 155
10.2 BFSI 156
10.2.1 ENTERPRISE CONTENT MANAGEMENT SOLUTIONS TO ENABLE FAST RETRIEVAL OF INFORMATION, BETTER DECISION-MAKING PROCESSES, DATA SECURITY, AND COMPLIANCE WITH REGULATIONS 156
10.2.2 BFSI: USE CASES 156
10.2.2.1 Regulatory document management 156
10.2.2.2 Digital customer onboarding 156
10.2.2.3 Loan document management 156
TABLE 81 BFSI: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 157
TABLE 82 BFSI: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 157
10.3 IT & ITES 157
10.3.1 NEED TO MANAGE IT SERVICE DELIVERY AND ENHANCE CUSTOMER EXPERIENCE TO PROPEL MARKET 157
10.3.2 IT & ITES: USE CASES 158
10.3.2.1 IT operations documentation & support 158
10.3.2.2 IT training & certification 158
10.3.2.3 Vendor contracts and procurement documents 158
TABLE 83 IT & ITES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 158
TABLE 84 IT & ITES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 159
10.4 HEALTHCARE & LIFE SCIENCES 159
10.4.1 GROWING NEED TO LEVERAGE DATA TO CONTROL FRAUD, ENHANCE PATIENT EXPERIENCE, AND OFFER PERSONALIZED TREATMENT IN REAL TIME TO DRIVE MARKET 159
10.4.2 HEALTHCARE & LIFE SCIENCES: USE CASES 160
10.4.2.1 Medical imaging & diagnostic data 160
10.4.2.2 EHR & medical documentation 160
10.4.2.3 Research data & clinical trials 160
TABLE 85 HEALTHCARE & LIFE SCIENCES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 160
TABLE 86 HEALTHCARE & LIFE SCIENCES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 161
10.5 MANUFACTURING 161
10.5.1 DEMAND FOR AUTOMATING WORKFLOWS FOR PROCURE-TO-PAY, PRODUCT LIFE CYCLE MANAGEMENT, AND ORDER-TO-CASH PROCESSES TO DRIVE MARKET 161
10.5.2 MANUFACTURING: USE CASES 162
10.5.2.1 Product documentation & design 162
10.5.2.2 Quality assurance & compliance 162
10.5.2.3 Employee training & safety 162
TABLE 87 MANUFACTURING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 162
TABLE 88 MANUFACTURING: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 163
10.6 GOVERNMENT & PUBLIC SECTOR 163
10.6.1 NEED TO ACCESS GOVERNMENT DATA FROM ANY DEVICE OR LOCATION SECURELY TO SPUR MARKET GROWTH 163
10.6.2 GOVERNMENT & PUBLIC SECTOR: USE CASES 164
10.6.2.1 Regulatory compliance & policy management 164
10.6.2.2 Public services & citizen engagement 164
10.6.2.3 Data security & privacy 164
TABLE 89 GOVERNMENT & PUBLIC SECTOR: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 164
TABLE 90 GOVERNMENT & PUBLIC SECTOR: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 165
10.7 TELECOMMUNICATIONS 165
10.7.1 NEED TO MANAGE INNOVATION, CUSTOMER SERVICE, INFRASTRUCTURE SETUP, AND HUMAN RESOURCES TO FOSTER MARKET GROWTH 165
10.7.2 TELECOMMUNICATIONS: USE CASES 166
10.7.2.1 Network & infrastructure management 166
10.7.2.2 Regulatory compliance & reporting 166
10.7.2.3 Training material & certification 166
TABLE 91 TELECOMMUNICATIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 166
TABLE 92 TELECOMMUNICATIONS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 167
10.8 MEDIA & ENTERTAINMENT 167
10.8.1 GROWING NEED TO STORE MASSIVE VOLUMES OF DIGITAL DATA AND ENSURE ENHANCED WORKFLOW TO PROPEL MARKET 167
10.8.2 MEDIA & ENTERTAINMENT: USE CASES 168
10.8.2.1 Content production & collaboration 168
10.8.2.2 Rights & licensing management 168
10.8.2.3 Content distribution & monetization 168
TABLE 93 MEDIA & ENTERTAINMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 168
TABLE 94 MEDIA & ENTERTAINMENT: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 169
10.9 RETAIL & CONSUMER GOODS 169
10.9.1 ENTERPRISE CONTENT MANAGEMENT SOLUTIONS TO SEAMLESSLY INTEGRATE AND DIGITALIZE INFORMATION AND SERVE AS CENTRAL REPOSITORY 169
10.9.2 RETAIL & CONSUMER GOODS: USE CASES 170
10.9.2.1 Product management 170
10.9.2.2 Inventory & supply chain management 170
10.9.2.3 CRM 170
TABLE 95 RETAIL & CONSUMER GOODS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 170
TABLE 96 RETAIL & CONSUMER GOODS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 171
10.10 ENERGY & UTILITIES 171
10.10.1 RISING NEED TO MANAGE LARGE VOLUMES OF MISSION-CRITICAL CONTENT IN REAL TIME TO FOSTER MARKET GROWTH 171
10.10.2 ENERGY & UTILITIES: USE CASES 172
10.10.2.1 Asset management 172
10.10.2.2 Data analytics & reporting 172
10.10.2.3 Project & construction management 172
TABLE 97 ENERGY & UTILITIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 172
TABLE 98 ENERGY & UTILITIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 173
10.11 OTHER VERTICALS 173
TABLE 99 OTHER VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 173
TABLE 100 OTHER VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 174
11 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION 175
11.1 INTRODUCTION 176
FIGURE 42 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET DURING FORECAST PERIOD 176
TABLE 101 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2019–2023 (USD MILLION) 177
TABLE 102 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION, 2024–2029 (USD MILLION) 177
11.2 NORTH AMERICA 177
11.2.1 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 178
11.2.2 NORTH AMERICA: RECESSION IMPACT 178
FIGURE 43 NORTH AMERICA: MARKET SNAPSHOT 179
TABLE 103 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2019–2023 (USD MILLION) 179
TABLE 104 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2024–2029 (USD MILLION) 180
TABLE 105 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2019–2023 (USD MILLION) 180
TABLE 106 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2024–2029 (USD MILLION) 181
TABLE 107 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2019–2023 (USD MILLION) 181
TABLE 108 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2024–2029 (USD MILLION) 181
TABLE 109 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION) 182
TABLE 110 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2024–2029 (USD MILLION) 182
TABLE 111 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2019–2023 (USD MILLION) 182
TABLE 112 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2024–2029 (USD MILLION) 183
TABLE 113 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 183
TABLE 114 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 183
TABLE 115 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 184
TABLE 116 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 184
TABLE 117 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2019–2023 (USD MILLION) 184
TABLE 118 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 185
TABLE 119 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2019–2023 (USD MILLION) 185
TABLE 120 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 185
11.2.3 US 186
11.2.3.1 Presence of major ECM providers and increasing generation of digital content to drive market 186
TABLE 121 US: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 186
TABLE 122 US: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 187
TABLE 123 US: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 187
TABLE 124 US: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 187
11.2.4 CANADA 188
11.2.4.1 Increased adoption of cloud-based technologies and data compliance practices to boost market growth 188
TABLE 125 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 188
TABLE 126 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 188
TABLE 127 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 189
TABLE 128 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 189
11.3 EUROPE 189
11.3.1 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 190
11.3.2 EUROPE: RECESSION IMPACT 190
TABLE 129 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2019–2023 (USD MILLION) 191
TABLE 130 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2024–2029 (USD MILLION) 191
TABLE 131 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2019–2023 (USD MILLION) 191
TABLE 132 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2024–2029 (USD MILLION) 192
TABLE 133 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2019–2023 (USD MILLION) 192
TABLE 134 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2024–2029 (USD MILLION) 192
TABLE 135 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION) 193
TABLE 136 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2024–2029 (USD MILLION) 193
TABLE 137 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2019–2023 (USD MILLION) 193
TABLE 138 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2024–2029 (USD MILLION) 194
TABLE 139 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 194
TABLE 140 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 194
TABLE 141 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 195
TABLE 142 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 195
TABLE 143 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2019–2023 (USD MILLION) 195
TABLE 144 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 196
TABLE 145 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2019–2023 (USD MILLION) 196
TABLE 146 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 197
11.3.3 UK 197
11.3.3.1 Need to enhance performance and increase operational efficiency to fuel demand for ECM solutions 197
TABLE 147 UK: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 197
TABLE 148 UK: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 198
TABLE 149 UK: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 198
TABLE 150 UK: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 198
11.3.4 GERMANY 199
11.3.4.1 Government initiatives to promote and support digital transformation by adopting innovative technologies to propel market 199
TABLE 151 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 199
TABLE 152 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 199
TABLE 153 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 200
TABLE 154 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 200
11.3.5 FRANCE 200
11.3.5.1 Government’s investment in digitalization and focus on digital experience and infrastructure development to spur market growth 200
TABLE 155 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 201
TABLE 156 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 201
TABLE 157 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 201
TABLE 158 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 201
11.3.6 ITALY 202
11.3.6.1 Significant investments and practical & innovative strategies to boost demand for ECM solutions 202
TABLE 159 ITALY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 202
TABLE 160 ITALY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 202
TABLE 161 ITALY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 202
TABLE 162 ITALY: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 203
11.3.7 REST OF EUROPE 203
TABLE 163 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 203
TABLE 164 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 203
TABLE 165 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 204
TABLE 166 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 204
11.4 ASIA PACIFIC 204
11.4.1 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 205
11.4.2 ASIA PACIFIC: RECESSION IMPACT 205
FIGURE 44 ASIA PACIFIC: MARKET SNAPSHOT 206
TABLE 167 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2019–2023 (USD MILLION) 206
TABLE 168 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2024–2029 (USD MILLION) 207
TABLE 169 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2019–2023 (USD MILLION) 207
TABLE 170 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2024–2029 (USD MILLION) 208
TABLE 171 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2019–2023 (USD MILLION) 208
TABLE 172 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2024–2029 (USD MILLION) 208
TABLE 173 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION) 209
TABLE 174 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2024–2029 (USD MILLION) 209
TABLE 175 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2019–2023 (USD MILLION) 209
TABLE 176 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2024–2029 (USD MILLION) 210
TABLE 177 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 210
TABLE 178 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 210
TABLE 179 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 211
TABLE 180 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 211
TABLE 181 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2019–2023 (USD MILLION) 211
TABLE 182 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 212
TABLE 183 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2019–2023 (USD MILLION) 212
TABLE 184 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 212
11.4.3 CHINA 213
11.4.3.1 Increased adoption of new technologies and rapid evolution in consumer behavior to accelerate market growth 213
TABLE 185 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 213
TABLE 186 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 213
TABLE 187 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 214
TABLE 188 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 214
11.4.4 JAPAN 214
11.4.4.1 Rising investment in cloud and ECM solutions and presence of technologically advanced manufacturing companies to foster market growth 214
TABLE 189 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 215
TABLE 190 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 215
TABLE 191 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 215
TABLE 192 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 215
11.4.5 AUSTRALIA & NEW ZEALAND 216
11.4.5.1 Growing instances of ransomware and DDoS attacks and demand for secure content management to fuel demand for ECM solutions 216
TABLE 193 AUSTRALIA & NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 216
TABLE 194 AUSTRALIA & NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 216
TABLE 195 AUSTRALIA & NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 217
TABLE 196 AUSTRALIA & NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 217
11.4.6 REST OF ASIA PACIFIC 217
TABLE 197 REST OF ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 218
TABLE 198 REST OF ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 218
TABLE 199 REST OF ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 218
TABLE 200 REST OF ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 218
11.5 MIDDLE EAST & AFRICA 219
11.5.1 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 219
11.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 220
TABLE 201 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2019–2023 (USD MILLION) 220
TABLE 202 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2024–2029 (USD MILLION) 220
TABLE 203 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2019–2023 (USD MILLION) 221
TABLE 204 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2024–2029 (USD MILLION) 221
TABLE 205 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2019–2023 (USD MILLION) 222
TABLE 206 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2024–2029 (USD MILLION) 222
TABLE 207 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION) 222
TABLE 208 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2024–2029 (USD MILLION) 223
TABLE 209 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2019–2023 (USD MILLION) 223
TABLE 210 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2024–2029 (USD MILLION) 223
TABLE 211 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 224
TABLE 212 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 224
TABLE 213 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 224
TABLE 214 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 224
TABLE 215 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2019–2023 (USD MILLION) 225
TABLE 216 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 225
TABLE 217 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SUBREGION, 2019–2023 (USD MILLION) 226
TABLE 218 MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SUBREGION, 2024–2029 (USD MILLION) 226
11.5.3 GULF COOPERATION COUNCIL COUNTRIES 226
11.5.3.1 Rapid digitization of businesses and government services to fuel demand for ECM solutions 226
TABLE 219 GULF COOPERATION COUNCIL COUNTRIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2019–2023 (USD MILLION) 227
TABLE 220 GULF COOPERATION COUNCIL COUNTRIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 227
TABLE 221 GULF COOPERATION COUNCIL COUNTRIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 227
TABLE 222 GULF COOPERATION COUNCIL COUNTRIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 227
TABLE 223 GULF COOPERATION COUNCIL COUNTRIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 228
TABLE 224 GULF COOPERATION COUNCIL COUNTRIES: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 228
11.5.3.2 KSA 228
11.5.3.3 UAE 228
11.5.3.4 Rest of GCC countries 229
11.5.4 SOUTH AFRICA 229
11.5.4.1 Need for records management and document management and implementation of ‘Inclusive Digital Transformation’ initiative to drive market 229
TABLE 225 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 229
TABLE 226 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 230
TABLE 227 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 230
TABLE 228 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 230
11.5.5 REST OF MIDDLE EAST & AFRICA 231
TABLE 229 REST OF MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 231
TABLE 230 REST OF MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 231
TABLE 231 REST OF MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 232
TABLE 232 REST OF MIDDLE EAST & AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 232
11.6 LATIN AMERICA 232
11.6.1 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 233
11.6.2 LATIN AMERICA: RECESSION IMPACT 233
TABLE 233 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2019–2023 (USD MILLION) 233
TABLE 234 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY OFFERING, 2024–2029 (USD MILLION) 234
TABLE 235 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2019–2023 (USD MILLION) 234
TABLE 236 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SOLUTION, 2024–2029 (USD MILLION) 235
TABLE 237 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2019–2023 (USD MILLION) 235
TABLE 238 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY SERVICE, 2024–2029 (USD MILLION) 235
TABLE 239 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2019–2023 (USD MILLION) 236
TABLE 240 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY PROFESSIONAL SERVICE, 2024–2029 (USD MILLION) 236
TABLE 241 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2019–2023 (USD MILLION) 236
TABLE 242 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2024–2029 (USD MILLION) 237
TABLE 243 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 237
TABLE 244 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 237
TABLE 245 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 238
TABLE 246 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 238
TABLE 247 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2019–2023 (USD MILLION) 238
TABLE 248 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL, 2024–2029 (USD MILLION) 239
TABLE 249 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2019–2023 (USD MILLION) 239
TABLE 250 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COUNTRY, 2024–2029 (USD MILLION) 239
11.6.3 BRAZIL 240
11.6.3.1 Rapid digital transformation initiatives and need to strengthen digital security to fuel demand for ECM solutions 240
TABLE 251 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 240
TABLE 252 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 240
TABLE 253 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 240
TABLE 254 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 241
11.6.4 MEXICO 241
11.6.4.1 Availability of technical expertise, high adoption rate of IoT, and proximity to US to boost demand for ECM solutions 241
TABLE 255 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 241
TABLE 256 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 241
TABLE 257 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 242
TABLE 258 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 242
11.6.5 REST OF LATIN AMERICA 242
TABLE 259 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2023 (USD MILLION) 242
TABLE 260 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2024–2029 (USD MILLION) 243
TABLE 261 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2023 (USD MILLION) 243
TABLE 262 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2024–2029 (USD MILLION) 243
12 COMPETITIVE LANDSCAPE 244
12.1 OVERVIEW 244
12.2 KEY PLAYER STRATEGIES/RIGHT TO WIN 245
FIGURE 45 OVERVIEW OF STRATEGIES ADOPTED BY KEY VENDORS 245
12.3 MARKET SHARE ANALYSIS 246
TABLE 263 ENTERPRISE CONTENT MANAGEMENT MARKET: DEGREE OF COMPETITION 246
FIGURE 46 ENTERPRISE CONTENT MANAGEMENT MARKET: MARKET SHARE ANALYSIS 247
12.4 BRAND/PRODUCT COMPARISON 248
FIGURE 47 BRAND/PRODUCT COMPARISON 248
12.5 REVENUE ANALYSIS 248
FIGURE 48 TOP 5 PLAYERS DOMINATING MARKET IN LAST 5 YEARS 249
12.6 COMPANY EVALUATION MATRIX: KEY PLAYERS 251
FIGURE 49 COMPANY EVALUATION MATRIX (KEY PLAYERS): CRITERIA WEIGHTAGE 251
12.6.1 STARS 252
12.6.2 EMERGING LEADERS 252
12.6.3 PERVASIVE PLAYERS 252
12.6.4 PARTICIPANTS 252
FIGURE 50 ENTERPRISE CONTENT MANAGEMENT MARKET: COMPANY EVALUATION MATRIX (KEY PLAYERS), 2023 253
12.6.5 COMPANY FOOTPRINT: KEY PLAYERS, 2023 254
FIGURE 51 ENTERPRISE CONTENT MANAGEMENT MARKET: OVERALL COMPANY FOOTPRINT 254
TABLE 264 ENTERPRISE CONTENT MANAGEMENT MARKET: REGIONAL FOOTPRINT 254
TABLE 265 ENTERPRISE CONTENT MANAGEMENT MARKET: OFFERING FOOTPRINT 255
TABLE 266 ENTERPRISE CONTENT MANAGEMENT MARKET: BUSINESS FUNCTION FOOTPRINT 255
TABLE 267 ENTERPRISE CONTENT MANAGEMENT MARKET: ORGANIZATION SIZE FOOTPRINT 256
TABLE 268 ENTERPRISE CONTENT MANAGEMENT MARKET: DEPLOYMENT MODE FOOTPRINT 256
TABLE 269 ENTERPRISE CONTENT MANAGEMENT MARKET: VERTICAL FOOTPRINT 257
12.7 COMPANY EVALUATION MATRIX: START-UPS/SMES 257
12.7.1 PROGRESSIVE COMPANIES 258
12.7.2 RESPONSIVE COMPANIES 258
12.7.3 DYNAMIC COMPANIES 258
12.7.4 STARTING BLOCKS 258
FIGURE 52 ENTERPRISE CONTENT MANAGEMENT MARKET: COMPANY EVALUATION MATRIX (START-UPS/SMES), 2023 259
12.7.5 COMPETITIVE BENCHMARKING: START-UPS/SMES, 2023 260
TABLE 270 ENTERPRISE CONTENT MANAGEMENT MARKET: KEY START-UPS/SMES, 2023 260
TABLE 271 ENTERPRISE CONTENT MANAGEMENT MARKET: COMPETITIVE BENCHMARKING OF KEY START-UPS/SMES, 2023 261
12.8 COMPANY VALUATION AND FINANCIAL METRICS 262
FIGURE 53 COMPANY VALUATION AND FINANCIAL METRICS 262
FIGURE 54 YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK BETA OF KEY VENDORS 262
12.9 COMPETITIVE SCENARIO AND TRENDS 263
12.9.1 PRODUCT LAUNCHES AND ENHANCEMENTS 263
TABLE 272 ENTERPRISE CONTENT MANAGEMENT MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS, APRIL 2024–FEBRUARY 2021 263
12.9.2 DEALS 268
TABLE 273 ENTERPRISE CONTENT MANAGEMENT MARKET: DEALS, APRIL 2024–JANUARY 2021 268
13 COMPANY PROFILES 273
13.1 INTRODUCTION 273
13.2 MAJOR PLAYERS 273
(Business Overview, Products/Solutions/Services offered, Recent Developments, MnM View)*
13.2.1 MICROSOFT 273
TABLE 274 MICROSOFT: BUSINESS OVERVIEW 273
FIGURE 55 MICROSOFT: COMPANY SNAPSHOT 274
TABLE 275 MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 274
TABLE 276 MICROSOFT: PRODUCT ENHANCEMENTS 275
TABLE 277 MICROSOFT: DEALS 276
13.2.2 OPENTEXT 278
TABLE 278 OPENTEXT: BUSINESS OVERVIEW 278
FIGURE 56 OPENTEXT: COMPANY SNAPSHOT 279
TABLE 279 OPENTEXT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 279
TABLE 280 OPENTEXT: PRODUCT LAUNCHES AND ENHANCEMENTS 282
TABLE 281 OPENTEXT: DEALS 282
13.2.3 BOX 285
TABLE 282 BOX: BUSINESS OVERVIEW 285
FIGURE 57 BOX: COMPANY SNAPSHOT 286
TABLE 283 BOX: PRODUCTS/SOLUTIONS/SERVICES OFFERED 286
TABLE 284 BOX: PRODUCT LAUNCHES AND ENHANCEMENTS 287
TABLE 285 BOX: DEALS 288
13.2.4 HYLAND 290
TABLE 286 HYLAND: BUSINESS OVERVIEW 290
TABLE 287 HYLAND: PRODUCTS/SOLUTIONS/SERVICES OFFERED 290
TABLE 288 HYLAND: PRODUCT LAUNCHES AND ENHANCEMENTS 292
TABLE 289 HYLAND: DEALS 293
13.2.5 IBM 294
TABLE 290 IBM: BUSINESS OVERVIEW 294
FIGURE 58 IBM: COMPANY SNAPSHOT 295
TABLE 291 IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 295
TABLE 292 IBM: PRODUCT ENHANCEMENTS 298
TABLE 293 IBM: DEALS 298
13.2.6 ADOBE 300
TABLE 294 ADOBE: BUSINESS OVERVIEW 300
FIGURE 59 ADOBE: COMPANY SNAPSHOT 301
TABLE 295 ADOBE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 301
TABLE 296 ADOBE: PRODUCT LAUNCHES AND ENHANCEMENTS 302
TABLE 297 ADOBE: DEALS 303
13.2.7 XEROX 304
TABLE 298 XEROX: BUSINESS OVERVIEW 304
FIGURE 60 XEROX: COMPANY SNAPSHOT 305
TABLE 299 XEROX: PRODUCTS/SOLUTIONS/SERVICES OFFERED 305
TABLE 300 XEROX: PRODUCT LAUNCHES 306
TABLE 301 XEROX: DEALS 307
13.2.8 ATLASSIAN 308
TABLE 302 ATLASSIAN: BUSINESS OVERVIEW 308
FIGURE 61 ATLASSIAN: COMPANY SNAPSHOT 309
TABLE 303 ATLASSIAN: PRODUCTS/SOLUTIONS/SERVICES OFFERED 309
TABLE 304 ATLASSIAN: PRODUCT ENHANCEMENTS 310
TABLE 305 ATLASSIAN: DEALS 311
13.2.9 KYOCERA CORPORATION 312
TABLE 306 KYOCERA CORPORATION: BUSINESS OVERVIEW 312
FIGURE 62 KYOCERA CORPORATION: COMPANY SNAPSHOT 313
TABLE 307 KYOCERA CORPORATION: PRODUCTS/SOLUTIONS/SERVICES OFFERED 313
TABLE 308 KYOCERA CORPORATION: DEALS 314
13.2.10 ORACLE 315
TABLE 309 ORACLE: BUSINESS OVERVIEW 315
FIGURE 63 ORACLE: COMPANY SNAPSHOT 316
TABLE 310 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 316
TABLE 311 ORACLE: PRODUCT ENHANCEMENTS 319
TABLE 312 ORACLE: DEALS 320
13.3 OTHER PLAYERS 321
13.3.1 IMANAGE 321
13.3.2 LASERFICHE 322
13.3.3 NEWGEN SOFTWARE TECHNOLOGIES 323
13.3.4 ASCEND SOFTWARE 324
13.3.5 M-FILES 325
13.3.6 DOCUWARE 326
13.3.7 OBJECTIVE 327
13.3.8 FABASOFT 328
13.3.9 SER GROUP 329
13.3.10 GRM INFORMATION MANAGEMENT 330
13.3.11 DOMA TECHNOLOGIES 331
13.3.12 SQUARE 9 SOFTWORKS 332
13.3.13 SYSTEMWARE 333
13.3.14 VEEVA 334
13.3.15 DOCSEND 335
13.3.16 AODOCS 335
13.3.17 EPHESOFT 336
13.3.18 PAPER ALTERNATIVE SOLUTIONS 336
13.3.19 DMACQ SOFTWARE 337
13.3.20 FILECLOUD 338
13.3.21 RIPCORD 338
13.3.22 SHELF 339
13.3.23 PANDADOC 339
13.3.24 TEMPLAFY 340
*Details on Business Overview, Products/Solutions/Services offered, Recent Developments, MnM View might not be captured in case of unlisted companies.
14 ADJACENT/RELATED MARKETS 341
14.1 INTRODUCTION 341
14.1.1 RELATED MARKETS 341
14.1.2 LIMITATIONS 341
14.2 WEB CONTENT MANAGEMENT MARKET 341
TABLE 313 WEB CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 342
TABLE 314 WEB CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 342
TABLE 315 LARGE ENTERPRISES: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 342
TABLE 316 LARGE ENTERPRISES: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 343
TABLE 317 SMALL AND MEDIUM-SIZED ENTERPRISES: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 343
TABLE 318 SMALL AND MEDIUM-SIZED ENTERPRISES: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 343
14.3 CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET 344
TABLE 319 CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODEL, 2015–2022 (USD MILLION) 344
TABLE 320 PUBLIC CLOUD: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 344
TABLE 321 PRIVATE CLOUD: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 345
TABLE 322 HYBRID CLOUD: CLOUD ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2015–2022 (USD MILLION) 345
15 APPENDIX 346
15.1 DISCUSSION GUIDE 346
15.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 351
15.3 CUSTOMIZATION OPTIONS 353
15.4 RELATED REPORTS 353
15.5 AUTHOR DETAILS 354