企業向けコンテンツ管理市場

出版：MarketsandMarkets

Enterprise Content Management Market with COVID-19 Impact by Business Function, Component (Solutions (Document Management, Record Management, eDiscovery), Services) Deployment Type, Organization Size, Vertical and Region – Global Forecast to 2026

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MarketsandMarkets出版の当調査レポートは世界の企業向けコンテンツ管理市場を調査・分析し、2026年までの市場予測を行っています。

MarketsandMarkets estimates the global enterprise content management market size is expected to grow at a Compound Annual Growth Rate (CAGR) of 9.8% during the forecast period, to reach USD 37.7 billion by 2026 from USD 23.6 billion in 2021. Key factors that are expected to drive the growth of the market are the rising demand to meet regulatory compliance standards and audit management with improved visibility and control to strengthen corporate information governance, enhance security and optimize business processes with automated workflows and streamline business processes by eliminating repetitive manual tasks. These factors are driving the demand for enterprise content management.
The COVID-19 Impact on the global enterprise content management tools market
The pandemic has had a positive impact on the enterprise content management market. The COVID-19 pandemic and the proliferation of remote work environments have created new complex barriers for businesses to overcome. The unprecedented outbreak of the novel virus sent many businesses scrambling to quickly find a document management solution that simplifies and streamlines their business operations. ECM solutions provide access to business-critical information regardless of location – whether that be in the office or working remotely. Organizations across different verticals are leveraging ECM solutions to increase workflow efficiency, storage, security, compliance, and simplify the flow of business information in areas such as accounts payable, accounts receivable, human resources, and contract collaboration.
The services segment is expected to grow at a higher CAGR during the forecast period
Based on services, the ECM market is segmented into two categories: professional and managed services. These services assist in building, assessing, and leveraging ECM environments to avoid time wastage and effort on a failed implementation. Enterprises need active support from skilled professionals to minimize their downtime during the pre-and post-installation of ECM solutions. These services provide the necessary support to uphold the efficiency of business processes, increase enterprise growth, and reduce unwanted operational expenses.
IT and ITeS industry vertical to hold the highest market share in 2021
IT and ITeS is one of the fastest-growing verticals with respect to the adoption of advanced technologies and services due to the enormous volume of content and documents. IT service providers handle the critical data from various industries, such as BFSI, healthcare, education, and government & defense. The companies have to follow security standards and regulations such as HIPPA standards in healthcare, PCI DSS standards for credit card-related information, GLBA, SOX/J-SOX, NCUA, data privacy, and data residency laws. Companies require high-security infrastructure to manage these standards. Hence, they are adopting enterprise content management for managing IT service delivery to enhance the customer experience.
APAC to grow at the highest CAGR during the forecast period
Asia Pacific has witnessed the advanced and dynamic adoption of new technologies and is projected to record the highest CAGR during the forecast period. In addition, the IT spending across organizations in the region is gradually increasing, which is projected to lead to a surge in the adoption of ECM software solutions. China, Japan, and Australia and New Zealand (ANZ) are the leading countries in terms of the adoption of enterprise content management software solutions and services in the region. While the expenditure on technology solutions in APAC has increased, a setback is witnessed due to the recent COVID-19 pandemic. The COVID-19 pandemic makes it more urgent for business leaders across APAC to increase their rate of cloud adoption and digital transformation. Also, the current pandemic has forced the government and public sector across APAC to shift toward digital innovation and meet regulatory compliance standards, which is driving huge market opportunities for ECM vendors.

 By Company: Tier 1–34%, Tier 2–43%, and Tier 3–23%
 By Designation: C-Level Executives–50%, Director Level–30%, and Others–20%
 By Region: North America–30%, Europe–30%, APAC–25%, MEA – 10%, and Latin America – 5%

The ECM market comprises major providers, such as Microsoft (US), OpenText (US), Hyland (US), IBM (US), Laserfiche (US), Box (US), Oracle (US), SAP (Germany), Newgen Software (India), Micro Focus (UK), M-Files (US), iManage (US), Ascend Software (US), DocuWare (US), Xerox (US), Objective Corporation (Australia), KYOCERA Document Solutions (Japan), Fabasoft (Austria), SER Group (Germany), GRM Information Management (US), DOMA Technologies (US), Systemware (US), Adobe (US), Veeva (US), and Atlassian (Australia). The study includes an in-depth competitive analysis of key players in the ECM market with their company profiles, recent developments, COVID-19 developments, and key market strategies.
Research Coverage
The report segments the global enterprise content management market by business functions into four categories: Human Resource, Sales and Marketing, Accounting and Legal, and Procurement and Supply Chain Management. By component, the ECM software is segmented into two categories: solutions and services. By vertical, the ECM market has been classified into banking, financial services and insurance (BFSI); retail and consumer goods; energy and utilities; government and public sector; healthcare and life sciences; IT and ITeS; manufacturing; media and entertainment; telecommunication; and others. By region, the market has been segmented into North America, Europe, APAC, MEA, and Latin America.
Key benefits of the report
The report would help the market leaders/new entrants in this market with the information on the closest approximations of the revenue numbers for the overall enterprise content management market and the subsegments. This report would help stakeholders understand the competitive landscape and gain insights to better position their businesses and plan suitable go-to-market strategies. The report would help stakeholders understand the pulse of the market and provide them with information on the key market drivers, restraints, challenges, opportunities, and COVID-19 impact.

目次

1 INTRODUCTION 44
1.1 INTRODUCTION TO COVID-19 44
1.2 COVID-19 HEALTH ASSESSMENT 44
FIGURE 1 COVID-19: GLOBAL PROPAGATION 44
FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 45
1.3 COVID-19 ECONOMIC ASSESSMENT 46
FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020 46
1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT 47
FIGURE 4 CRITERIA IMPACTING THE GLOBAL ECONOMY 47
FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF THE GLOBAL ECONOMY 48
1.4 OBJECTIVES OF THE STUDY 49
1.5 MARKET DEFINITION 49
1.5.1 INCLUSIONS AND EXCLUSIONS 50
1.6 MARKET SCOPE 51
1.6.1 MARKET SEGMENTATION 51
1.6.2 REGIONS COVERED 51
1.6.3 YEARS CONSIDERED FOR THE STUDY 52
1.7 CURRENCY CONSIDERED 52
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2018–2020 52
1.8 STAKEHOLDERS 52
2 RESEARCH METHODOLOGY 53
2.1 RESEARCH DATA 53
FIGURE 6 ENTERPRISE CONTENT MANAGEMENT MARKET: RESEARCH DESIGN 53
2.1.1 SECONDARY DATA 54
2.1.2 PRIMARY DATA 54
TABLE 2 PRIMARY INTERVIEWS 54
2.1.2.1 Breakup of primary profiles 55
2.1.2.2 Key industry insights 55
2.2 MARKET BREAKUP AND DATA TRIANGULATION 56
FIGURE 7 DATA TRIANGULATION 56
2.3 MARKET SIZE ESTIMATION 57
FIGURE 8 ENTERPRISE CONTENT MANAGEMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES 57
2.3.1 TOP-DOWN APPROACH 57
FIGURE 9 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING ENTERPRISE CONTENT MANAGEMENT SOLUTIONS AND SERVICES (1/2) 58
FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY—APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING ENTERPRISE CONTENT MANAGEMENT SYSTEM SOLUTIONS AND SERVICES (2/2) 58
FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY – (SUPPLY-SIDE): CAGR PROJECTIONS FROM THE SUPPLY SIDE 59
2.3.2 BOTTOM-UP APPROACH 60
FIGURE 12 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOLUTIONS/SERVICES OF THE ENTERPRISE CONTENT MANAGEMENT MARKET 60
FIGURE 13 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF QUEUE MANAGEMENT SYSTEM THROUGH OVERALL ENTERPRISE CONTENT MANAGEMENT SPENDING 61
2.4 MARKET REVENUE ESTIMATION 62
FIGURE 14 ILLUSTRATION OF COMPANY-WISE ENTERPRISE CONTENT MANAGEMENT REVENUE ESTIMATION 62
2.5 MARKET FORECAST 63
TABLE 3 FACTOR ANALYSIS 63
2.6 GROWTH FORECAST ASSUMPTIONS 64
2.7 COMPANY EVALUATION MATRIX METHODOLOGY 64
FIGURE 15 COMPANY EVALUATION MATRIX: CRITERIA WEIGHTAGE 64
2.8 STARTUP/SME EVALUATION MATRIX METHODOLOGY 65
FIGURE 16 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE 65
2.9 ASSUMPTIONS FOR THE STUDY 65
2.10 LIMITATIONS OF THE STUDY 67
3 EXECUTIVE SUMMARY 68
FIGURE 17 ENTERPRISE CONTENT MANAGEMENT MARKET: GLOBAL SNAPSHOT 69
FIGURE 18 HIGH-GROWTH SEGMENTS IN THE ENTERPRISE CONTENT MANAGEMENT MARKET 70
4 PREMIUM INSIGHTS 71
4.1 BRIEF OVERVIEW OF THE ENTERPRISE CONTENT MANAGEMENT MARKET 71
FIGURE 19 RISING DEMAND FOR CONTENT MANAGEMENT ACROSS VERTICALS AND INCREASING DIGITIZATION TO DRIVE THE ENTERPRISE CONTENT MANAGEMENT MARKET GROWTH 71
4.2 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION 71
FIGURE 20 NORTH AMERICA TO HOLD THE LARGEST MARKET SHARE IN 2021 71
4.3 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL AND COUNTRY 72
FIGURE 21 BFSI SEGMENT TO ACCOUNT FOR THE LARGEST SHARE IN THE NORTH AMERICAN ENTERPRISE CONTENT MANAGEMENT MARKET IN 2021 72
4.4 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET, BY COMPONENT AND COUNTRY 73
FIGURE 22 SOLUTIONS SEGMENT AND REST OF ASIA PACIFIC TO ACCOUNT FOR LARGE SHARES IN THE ASIA PACIFIC ENTERPRISE CONTENT MANAGEMENT MARKET IN 2021 73
4.5 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2021 73
FIGURE 23 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR A LARGER MARKET SHARE IN 2021 73
5 MARKET OVERVIEW AND INDUSTRY TRENDS 74
5.1 INTRODUCTION 74
5.2 MARKET DYNAMICS 74
FIGURE 24 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: ENTERPRISE CONTENT MANAGEMENT MARKET 74
5.2.1 DRIVERS 75
5.2.1.1 Rising demand to meet regulatory compliance standards and audit management with improved visibility and control to strengthen corporate information governance 75
FIGURE 25 PRIMARY INFORMATION ON GOVERNANCE CHALLENGES 75
5.2.1.2 Growing need to enhance content security and optimize business processes with automated workflows 76
FIGURE 26 MAJOR BENEFITS DRIVING THE ENTERPRISE CONTENT MANAGEMENT MARKET 76
5.2.1.3 Better backup and disaster recovery 77
5.2.1.4 Compelling need to drive corporate social responsibility with green business practices 77
5.2.2 RESTRAINTS 77
5.2.2.1 Misapprehensions related to data security and privacy risks 77
5.2.2.2 Impact of stringent government rules and regulations 77
5.2.3 OPPORTUNITIES 78
5.2.3.1 Increase in the adoption of Big Data Analytics to introduce next generation of ECM to make better business decisions 78
5.2.3.2 Rising trend of AI-integrated ECM 78
5.2.3.3 Growing inclination toward the adoption of Robotic Process Automation (RPA) 78
5.2.4 CHALLENGES 79
5.2.4.1 Lack of skilled workforce and poor management in creating user adoption processes 79
5.2.4.2 Difficulties with integration and implementation of ECM with current applications 79
5.3 CASE STUDY ANALYSIS 79
5.3.1 CASE STUDY 1: LEGAL AID WESTERN AUSTRALIA 79
5.3.2 CASE STUDY 2: POWERSOUTH ENERGY COOPERATIVE 80
5.3.3 CASE STUDY 3: ASTRAZENECA 80
5.3.4 CASE STUDY 4: MITANI 81
5.4 PORTER’S FIVE FORCES ANALYSIS 82
TABLE 4 PORTER’S FIVE FORCES ANALYSIS: ENTERPRISE CONTENT MANAGEMENT MARKET 82
FIGURE 27 PORTER’S FIVE FORCES ANALYSIS: ENTERPRISE CONTENT MANAGEMENT MARKET 82
5.4.1 THREAT OF NEW ENTRANTS 83
5.4.2 THREAT OF SUBSTITUTES 83
5.4.3 BARGAINING POWER OF SUPPLIERS 83
5.4.4 BARGAINING POWER OF BUYERS 83
5.4.5 INTENSITY OF COMPETITIVE RIVALRY 83
5.5 COVID-19-DRIVEN MARKET DYNAMICS 84
FIGURE 28 ENTERPRISE CONTENT MANAGEMENT MARKET: PRE AND POST COVID-19 IMPACT 84
5.5.1 DRIVERS AND OPPORTUNITIES 84
5.5.2 RESTRAINTS AND CHALLENGES 85
5.6 TECHNOLOGICAL OUTLOOK 85
5.6.1 ARTIFICIAL INTELLIGENCE AND AUTOMATION 85
5.6.2 IOT TECHNOLOGY 86
5.6.3 AUGMENTED REALITY 87
5.6.4 BLOCKCHAIN TECHNOLOGY 87
5.7 PRICING ANALYSIS 88
TABLE 5 ENTERPRISE CONTENT MANAGEMENT MARKET: PRICING LEVELS 88
5.8 VALUE CHAIN ANALYSIS 89
FIGURE 29 ENTERPRISE CONTENT MANAGEMENT MARKET: VALUE CHAIN 89
5.9 ENTERPRISE CONTENT MANAGEMENT MARKET: ECOSYSTEM 90
FIGURE 30 ENTERPRISE CONTENT MANAGEMENT: ECOSYSTEM 90
TABLE 6 ENTERPRISE CONTENT MANAGEMENT: ECOSYSTEM 90
5.10 PATENT ANALYSIS 91
TABLE 7 ENTERPRISE CONTENT MANAGEMENT MARKET: PATENTS 91
TABLE 8 TOP 10 PATENT OWNERS (US) 92
FIGURE 31 TOP 10 COMPANIES WITH THE HIGHEST NUMBER OF PATENT APPLICATIONS 93
5.11 REGULATORY IMPLICATIONS AND INDUSTRY STANDARDS 93
5.11.1 GENERAL DATA PROTECTION REGULATION 93
5.11.2 ISO 9001 STANDARD 94
5.11.3 CONTENT MANAGEMENT INTEROPERABILITY SERVICES 94
5.11.4 DEPARTMENT OF DEFENSE STANDARD 95
5.11.5 ISO 15489: 2001 STANDARD 95
5.11.6 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF 1996 95
5.12 REVENUE SHIFT – YC/YCC SHIFT 96
FIGURE 32 ENTERPRISE CONTENT MANAGEMENT MARKET: YC/YCC SHIFT 96
6 ENTERPRISE CONTENT MANAGEMENT MARKET, BY BUSINESS FUNCTION 97
6.1 INTRODUCTION 98
6.1.1 BUSINESS FUNCTION: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 98
6.1.2 BUSINESS FUNCTIONS: COVID-19 IMPACT 98
FIGURE 33 HUMAN RESOURCE SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 99
TABLE 9 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2016–2020 (USD MILLION) 99
TABLE 10 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD MILLION) 99
6.2 HUMAN RESOURCE 100
6.2.1 INCREASING NEED TO ENHANCE OPERATIONS BY EVALUATING INTERNAL PROCESSES WOULD DRIVE THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT SOLUTIONS IN HR OPERATIONS 100
TABLE 11 HUMAN RESOURCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY REGION, 2016–2020 (USD MILLION) 100
TABLE 12 HUMAN RESOURCES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 101
6.3 SALES AND MARKETING 101
6.3.1 NEED FOR IMPROVING THE ACCURACY OF SALES FORECASTS AND OPTIMIZING SALES TERRITORY ASSIGNMENTS FUELS THE DEMAND FOR ENTERPRISE CONTENT MANAGEMENT IN SALES AND MARKETING 101
TABLE 13 SALES AND MARKETING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 101
TABLE 14 SALES AND MARKETING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 102
6.4 ACCOUNTING AND LEGAL 102
6.4.1 GROWING LITIGATIONS TO BOOST THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT SOLUTIONS ACROSS ACCOUNTING AND LEGAL DEPARTMENTS 102
TABLE 15 ACCOUNTING AND LEGAL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 103
TABLE 16 ACCOUNTING AND LEGAL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 103
6.5 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT 103
6.5.1 NEED FOR CONTENT SYNDICATION AND INFORMATION MANAGEMENT DRIVES THE DEMAND FOR ENTERPRISE CONTENT MANAGEMENT 103
TABLE 17 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 104
TABLE 18 PROCUREMENT AND SUPPLY CHAIN MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 104
7 ENTERPRISE CONTENT MANAGEMENT MARKET, BY COMPONENT 105
7.1 INTRODUCTION 106
7.1.1 COMPONENTS: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 106
7.1.2 COMPONENTS: COVID-19 IMPACT 106
FIGURE 34 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 107
TABLE 19 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2020 (USD MILLION) 107
TABLE 20 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 107
7.2 SOLUTIONS 108
FIGURE 35 WEB AND MOBILE CONTENT MANAGEMENT SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 108
TABLE 21 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2016–2020 (USD MILLION) 108
TABLE 22 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTION, 2021–2026 (USD MILLION) 109
7.2.1 DOCUMENT MANAGEMENT 109
7.2.1.1 Rising focus on storing, accessing, managing, controlling, and tracking digital documents to drive the demand for document management 109
TABLE 23 DOCUMENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 110
TABLE 24 DOCUMENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 110
7.2.2 CASE MANAGEMENT 110
7.2.2.1 Need to increase productivity and ensure continuity with a complete view of information to create a demand for case management solutions 110
TABLE 25 CASE MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 111
TABLE 26 CASE MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 111
7.2.3 RECORD MANAGEMENT 112
7.2.3.1 Need to automate tasks such as declarations, approvals, holds, retention, and disposal to improve consistency and precision is creating a demand for record management solutions 112
TABLE 27 RECORD MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 112
TABLE 28 RECORD MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 113
7.2.4 IMAGING AND CAPTURING 113
7.2.4.1 The ongoing digital transformation and need to manage all the documents in a centralized repository create the need for imaging and capturing solutions 113
TABLE 29 IMAGING AND CAPTURING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 113
TABLE 30 IMAGING AND CAPTURING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 114
7.2.5 WEB AND MOBILE CONTENT MANAGEMENT 114
7.2.5.1 Growing concern of content teams about reducing linguistic barriers and content intelligence to drive the adoption of web content management solutions 114
TABLE 31 WEB AND MOBILE CONTENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 115
TABLE 32 WEB AND CONTENT MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 115
7.2.6 DIGITAL ASSET MANAGEMENT 115
7.2.6.1 Growing digitalization of content and the need for effective collaboration of corporate assets create a demand for digital asset management solutions 115
TABLE 33 DIGITAL ASSET MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 116
TABLE 34 DIGITAL ASSET MANAGEMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 116
7.2.7 EDISCOVERY 117
7.2.7.1 Increasing complexities and need to comply with government regulations expected to boost the adoption of eDiscovery solutions and services 117
TABLE 35 EDISCOVERY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 117
TABLE 36 EDISCOVERY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 118
7.3 SERVICES 118
FIGURE 36 PROFESSIONAL SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 118
TABLE 37 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICES,
2016–2020 (USD MILLION) 119
TABLE 38 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICES,
2021–2026 (USD MILLION) 119
7.3.1 PROFESSIONAL SERVICES 119
7.3.1.1 Provision of training and support services to fuel the demand for professional services 119
FIGURE 37 DEPLOYMENT AND INTEGRATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 120
TABLE 39 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION) 120
TABLE 40 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 120
TABLE 41 PROFESSIONAL SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 121
TABLE 42 PROFESSIONAL SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 121
7.3.1.2 Training and Consulting 121
TABLE 43 TRAINING AND CONSULTING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 122
TABLE 44 TRAINING AND CONSULTING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 122
7.3.1.3 Support and Maintenance 122
TABLE 45 SUPPORT AND MAINTENANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 123
TABLE 46 SUPPORT AND MAINTENANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 123
7.3.1.4 Deployment and Integration 123
TABLE 47 DEPLOYMENT AND INTEGRATION: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 124
TABLE 48 DEPLOYMENT AND INTEGRATION: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 124
7.3.2 MANAGED SERVICES 124
7.3.2.1 Growing concern over lowering labor costs and eliminating the cost of hiring and training new IT staff driving companies to outsource managed services 124
TABLE 49 MANAGED SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 125
TABLE 50 MANAGED SERVICES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 125
8 ENTERPRISE CONTENT MANAGEMENT MARKET, BY ORGANIZATION SIZE 126
8.1 INTRODUCTION 127
8.1.1 ORGANIZATION SIZE: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 127
8.1.2 ORGANIZATION SIZE: COVID-19 IMPACT 127
FIGURE 38 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 128
TABLE 51 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 128
TABLE 52 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 128
8.2 LARGE ENTERPRISES 129
8.2.1 REQUIREMENT OF DATA CONSISTENCY AND SYNDICATION TO CATER TO CUSTOMERS IN A BETTER WAY TO ACCELERATE THE DEMAND FOR ENTERPRISE CONTENT MANAGEMENT SOLUTIONS AMONG LARGE ENTERPRISES 129
TABLE 53 LARGE ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 129
TABLE 54 LARGE ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 129
8.3 SMALL AND MEDIUM-SIZED ENTERPRISES 130
8.3.1 LACK OF RESOURCES AND STRINGENT MARKETING BUDGETS WOULD DRIVE THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT SOLUTIONS WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES 130
TABLE 55 SMALL AND MEDIUM-SIZED ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 130
TABLE 56 SMALL AND MEDIUM-SIZED ENTERPRISES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 130
9 ENTERPRISE CONTENT MANAGEMENT MARKET, BY DEPLOYMENT TYPE 131
9.1 INTRODUCTION 132
9.1.1 DEPLOYMENTS: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 132
9.1.2 DEPLOYMENTS: COVID-19 IMPACT 132
FIGURE 39 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD 133
TABLE 57 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 133
TABLE 58 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 133
9.2 ON-PREMISES 134
9.2.1 COMPANIES WITH LARGE BUDGETS AND TEAMS DRIVE THE ADOPTION OF ON-PREMISES ENTERPRISE CONTENT MANAGEMENT SOLUTIONS TO OVERCOME SECURITY CONCERNS OVER SENSITIVE DATA 134
TABLE 59 ON-PREMISES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 134
TABLE 60 ON-PREMISES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 134
9.3 CLOUD 135
9.3.1 COST-EFFECTIVENESS, EASY ACCESS, AND SCALABILITY TO BOOST THE ADOPTION OF CLOUD ENTERPRISE CONTENT MANAGEMENT SOLUTIONS 135
TABLE 61 CLOUD: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 135
TABLE 62 CLOUD: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 136
10 ENTERPRISE CONTENT MANAGEMENT MARKET, BY VERTICAL 137
10.1 INTRODUCTION 138
10.1.1 VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 138
10.1.2 VERTICALS: COVID-19 IMPACT 139
FIGURE 40 IT AND ITES VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 139
TABLE 63 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL,
2016–2020 (USD MILLION) 140
TABLE 64 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 140
10.2 BANKING, FINANCIAL SERVICES, AND INSURANCE 141
10.2.1 HIGH-VOLUME TRANSACTIONS AND NEED TO MANAGE RISK AND REGULATORY COMPLIANCE OBLIGATIONS TO BOOST THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL 141
TABLE 65 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 142
TABLE 66 BANKING, FINANCIAL SERVICES, AND INSURANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 142
10.3 CONSUMER GOODS AND RETAIL 142
10.3.1 RAPID DIGITAL TRANSFORMATION AND NEED TO MANAGE ENORMOUS VOLUMES OF PRODUCT DATA TO ACCELERATE THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL 142
TABLE 67 CONSUMER GOODS AND RETAIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 143
TABLE 68 CONSUMER GOODS AND RETAIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 143
10.4 ENERGY AND UTILITIES 144
10.4.1 RISING NEED TO MANAGE LARGE VOLUMES OF MISSION-CRITICAL CONTENT IN REAL-TIME, WHICH HELPS MANAGE THEIR PLANTS, PROCESSES, AND ASSETS, TO MINIMIZE OPERATIONAL AND FINANCIAL RISKS ACROSS THE VERTICAL 144
TABLE 69 ENERGY AND UTILITIES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 145
TABLE 70 ENERGY AND UTILITIES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 145
10.5 GOVERNMENT AND PUBLIC SECTOR 145
10.5.1 ENHANCED ABILITY TO ACCESS GOVERNMENT DATA FROM ANY DEVICE OR LOCATION SECURELY AND NEED TO DRIVE DIGITAL TRANSFORMATION INITIATIVES ACROSS THE VERTICAL 145
TABLE 71 GOVERNMENT AND PUBLIC SECTOR: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 146
TABLE 72 GOVERNMENT AND PUBLIC SECTOR: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 146
10.6 HEALTHCARE AND LIFE SCIENCES 147
10.6.1 GROWING NEED TO LEVERAGE DATA TO CONTROL FRAUD, ENHANCE THE PATIENT EXPERIENCE, AND OFFER PERSONALIZED TREATMENT IN REAL-TIME WOULD DRIVE THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL 147
TABLE 73 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 148
TABLE 74 HEALTHCARE AND LIFE SCIENCES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 148
10.7 IT AND ITES 148
10.7.1 NEED TO AUTOMATE WORKFLOW AND MANAGE SCALABLE CONTENT TO ENHANCE CUSTOMER EXPERIENCE, ACCELERATE SERVICE DELIVERY, AND REDUCE OPERATIONAL COST WOULD DRIVE THE ADOPTION OF ENTERPRISE CONTENT MANAGEMENT 148
TABLE 75 IT AND ITES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 149
TABLE 76 IT AND ITES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 149
10.8 MANUFACTURING 149
10.8.1 GROWING NEED TO ADAPT TO THE CHANGING NEEDS OF BUSINESSES, AUTOMATE WORKFLOWS FOR PROCURE-TO-PAY, PRODUCT LIFE CYCLE MANAGEMENT, AND ORDER-TO-CASH PROCESSES WOULD DRIVE THE ADOPTION OF ECM SOLUTIONS ACROSS THE VERTICAL 149
TABLE 77 MANUFACTURING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY REGION, 2016–2020 (USD MILLION) 150
TABLE 78 MANUFACTURING: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION) 151
10.9 MEDIA AND ENTERTAINMENT 151
10.9.1 GROWING NEED TO STORE MASSIVE VOLUMES OF DIGITAL DATA AND ENSURE ENHANCED WORKFLOW ACROSS MULTIPLE MEDIA AND ENTERTAINMENT CHANNELS ACROSS THE VERTICAL 151
TABLE 79 MEDIA AND ENTERTAINMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 152
TABLE 80 MEDIA AND ENTERTAINMENT: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 152
10.10 TELECOMMUNICATION 152
10.10.1 ABILITY OF ECM SOLUTIONS TO VISUALIZE COMPLEX NETWORKS AND OPTIMIZE OPERATIONS WOULD DRIVE ITS ADOPTION ACROSS THE VERTICAL 152
TABLE 81 TELECOMMUNICATION: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 153
TABLE 82 TELECOMMUNICATION: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 153
10.11 OTHER VERTICALS 154
TABLE 83 OTHER VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 154
TABLE 84 OTHER VERTICALS: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 155
11 ENTERPRISE CONTENT MANAGEMENT MARKET, BY REGION 156
11.1 INTRODUCTION 157
FIGURE 41 ASIA PACIFIC TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 157
TABLE 85 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION,
2016–2020 (USD MILLION) 157
TABLE 86 ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY REGION,
2021–2026 (USD MILLION) 158
11.2 NORTH AMERICA 158
11.2.1 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 159
11.2.2 NORTH AMERICA: COVID-19 IMPACT 159
11.2.3 NORTH AMERICA: REGULATORY LANDSCAPE 159
FIGURE 42 NORTH AMERICA: MARKET SNAPSHOT 160
TABLE 87 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COMPONENT, 2016–2020 (USD MILLION) 160
TABLE 88 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION) 161
TABLE 89 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2016–2020 (USD MILLION) 161
TABLE 90 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2021–2026 (USD MILLION) 161
TABLE 91 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SERVICES, 2016–2020 (USD MILLION) 162
TABLE 92 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SERVICES, 2021–2026 (USD MILLION) 162
TABLE 93 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION) 162
TABLE 94 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 162
TABLE 95 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2016–2020 (USD MILLION) 163
TABLE 96 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2021–2026 (USD MILLION) 163
TABLE 97 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 163
TABLE 98 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 163
TABLE 99 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 164
TABLE 100 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 164
TABLE 101 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY VERTICAL, 2016–2020 (USD MILLION) 164
TABLE 102 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY VERTICAL, 2021–2026 (USD MILLION) 165
TABLE 103 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2020 (USD MILLION) 165
TABLE 104 NORTH AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COUNTRY, 2021–2026 (USD MILLION) 165
11.2.4 US 166
11.2.4.1 Rising adoption of advanced digital technologies to reduce manual tasks involved in the management of data and digital files to drive the adoption of enterprise content management 166
TABLE 105 US: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 166
TABLE 106 US: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 167
TABLE 107 US: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 167
TABLE 108 US: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 167
11.2.5 CANADA 167
11.2.5.1 Rising adoption of cloud-based technologies and data compliance practices to boost the growth of the enterprise content management market in Canada 167
TABLE 109 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 168
TABLE 110 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 168
TABLE 111 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 168
TABLE 112 CANADA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 169
11.3 EUROPE 169
11.3.1 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 170
11.3.2 EUROPE: COVID-19 IMPACT 170
11.3.3 EUROPE: REGULATORY LANDSCAPE 170
TABLE 113 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COMPONENT, 2016–2020 (USD MILLION) 170
TABLE 114 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION) 171
TABLE 115 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2016–2020 (USD MILLION) 171
TABLE 116 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2021–2026 (USD MILLION) 171
TABLE 117 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICES, 2016–2020 (USD MILLION) 172
TABLE 118 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 172
TABLE 119 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION) 172
TABLE 120 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 172
TABLE 121 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2016–2020 (USD MILLION) 173
TABLE 122 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD MILLION) 173
TABLE 123 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 173
TABLE 124 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 173
TABLE 125 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 174
TABLE 126 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 174
TABLE 127 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 174
TABLE 128 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 175
TABLE 129 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION) 175
TABLE 130 EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 175
11.3.4 UK 176
11.3.4.1 Rising technology adoption and increasing demand for robust solutions to enhance the organization’s performance and increase operational efficiency to drive the adoption of ECM solutions in the UK 176
TABLE 131 UK: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 176
TABLE 132 UK: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 176
TABLE 133 UK: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 177
TABLE 134 UK: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 177
11.3.5 GERMANY 177
11.3.5.1 Growing need to streamline business processes for workflow management, record management, and document management to create a demand for enterprise content management in Germany 177
TABLE 135 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 178
TABLE 136 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 178
TABLE 137 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 178
TABLE 138 GERMANY: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 178
11.3.6 FRANCE 179
11.3.6.1 Availability of highly skilled asset management professionals contributing to the growth of the ECM market in France 179
TABLE 139 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 179
TABLE 140 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 179
TABLE 141 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 179
TABLE 142 FRANCE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 180
11.3.7 REST OF EUROPE 180
TABLE 143 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 180
TABLE 144 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 180
TABLE 145 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 181
TABLE 146 REST OF EUROPE: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 181

11.4 ASIA PACIFIC 181
11.4.1 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 182
11.4.2 ASIA PACIFIC: COVID-19 IMPACT 182
11.4.3 ASIA PACIFIC: REGULATORY LANDSCAPE 182
FIGURE 43 ASIA PACIFIC: MARKET SNAPSHOT 183
TABLE 147 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COMPONENT, 2016–2020 (USD MILLION) 183
TABLE 148 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION) 184
TABLE 149 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2016–2020 (USD MILLION) 184
TABLE 150 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2021–2026 (USD MILLION) 184
TABLE 151 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SERVICES, 2016–2020 (USD MILLION) 185
TABLE 152 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE
, BY SERVICES, 2021–2026 (USD MILLION) 185
TABLE 153 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION) 185
TABLE 154 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 185
TABLE 155 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2016–2020 (USD MILLION) 186
TABLE 156 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2021–2026 (USD MILLION) 186
TABLE 157 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 186
TABLE 158 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 186
TABLE 159 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 187
TABLE 160 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 187
TABLE 161 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY VERTICAL, 2016–2020 (USD MILLION) 187
TABLE 162 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY VERTICAL, 2021–2026 (USD MILLION) 188
TABLE 163 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2020 (USD MILLION) 188
TABLE 164 ASIA PACIFIC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COUNTRY, 2021–2026 (USD MILLION) 188
11.4.4 CHINA 189
11.4.4.1 Increased adoption of new technologies such as IoT, mobile, and cloud is driving the demand for ECM solutions across industries in China 189
TABLE 165 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 189
TABLE 166 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 189
TABLE 167 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 189
TABLE 168 CHINA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 190
11.4.5 JAPAN 190
11.4.5.1 Enterprises’ shift toward digital transformation and focus on streamlining the business process to drive the adoption of enterprise content management in Japan 190
TABLE 169 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 190
TABLE 170 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 191
TABLE 171 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 191
TABLE 172 JAPAN: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
Y ORGANIZATION SIZE, 2021–2026 (USD MILLION) 191
11.4.6 AUSTRALIA AND NEW ZEALAND 191
11.4.6.1 Demand for secure content management and automate workflow to boost the growth of ECM solutions in Australia and New Zealand 191
TABLE 173 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 192
TABLE 174 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 192
TABLE 175 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 192
TABLE 176 AUSTRALIA AND NEW ZEALAND: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 192
11.4.7 REST OF ASIA PACIFIC 193
TABLE 177 REST OF APAC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 193
TABLE 178 REST OF APAC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 193
TABLE 179 REST OF APAC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 193
TABLE 180 REST OF APAC: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 194
11.5 MIDDLE EAST AND AFRICA 194
11.5.1 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 194
11.5.2 MIDDLE EAST AND AFRICA: COVID-19 IMPACT 195
11.5.3 MIDDLE EAST AND AFRICA: REGULATORY LANDSCAPE 195
TABLE 181 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2020 (USD MILLION) 195
TABLE 182 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2021–2026 (USD MILLION) 195
TABLE 183 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2016–2020 (USD MILLION) 196
TABLE 184 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SOLUTIONS, 2021–2026 (USD MILLION) 196
TABLE 185 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICES, 2016–2020 (USD MILLION) 196
TABLE 186 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 197
TABLE 187 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION) 197
TABLE 188 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 197
TABLE 189 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2016–2020 (USD MILLION) 197
TABLE 190 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD MILLION) 198
TABLE 191 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 198
TABLE 192 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 198
TABLE 193 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 198
TABLE 194 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 199
TABLE 195 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2016–2020 (USD MILLION) 199
TABLE 196 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL, 2021–2026 (USD MILLION) 200
TABLE 197 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2016–2020 (USD MILLION) 200
TABLE 198 MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 200
11.5.4 SAUDI ARABIA 201
11.5.4.1 Stringent regulatory framework and compliance standards to boost the growth of the ECM market in Saudi Arabia 201
TABLE 199 SAUDI ARABIA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 201
TABLE 200 SAUDI ARABIA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 201
TABLE 201 SAUDI ARABIA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 202
TABLE 202 SAUDI ARABIA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 202
11.5.5 UNITED ARAB EMIRATES 202
11.5.5.1 Rising need to cope with enormous volumes of information, accelerate information time to value, manage the information from capture to archive, and reduce the IT support burden tend to drive the ECM market in the UAE 202
TABLE 203 UNITED ARAB EMIRATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 202
TABLE 204 UNITED ARAB EMIRATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 203
TABLE 205 UNITED ARAB EMIRATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 203
TABLE 206 UNITED ARAB EMIRATES: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 203
11.5.6 SOUTH AFRICA 203
11.5.6.1 Increase in the adoption of records management, document management, and imaging, and an influx of cloud services to fuel the growth of the ECM market in South Africa 203
TABLE 207 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 204
TABLE 208 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 204
TABLE 209 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 204
TABLE 210 SOUTH AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,

BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 204
11.5.7 REST OF MIDDLE EAST AND AFRICA 205
TABLE 211 REST OF MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 205
TABLE 212 REST OF MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 205
TABLE 213 REST OF MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 205
TABLE 214 REST OF MIDDLE EAST AND AFRICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 206
11.6 LATIN AMERICA 206
11.6.1 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET DRIVERS 206
11.6.2 LATIN AMERICA: COVID-19 IMPACT 206
11.6.3 LATIN AMERICA: REGULATORY LANDSCAPE 207
TABLE 215 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2020 (USD MILLION) 207
TABLE 216 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COMPONENT, 2021–2026 (USD MILLION) 207
TABLE 217 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2016–2020 (USD MILLION) 207
TABLE 218 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SOLUTIONS, 2021–2026 (USD MILLION) 208
TABLE 219 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY SERVICES, 2016–2020 (USD MILLION) 208
TABLE 220 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY SERVICES, 2021–2026 (USD MILLION) 208
TABLE 221 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY PROFESSIONAL SERVICES, 2016–2020 (USD MILLION) 209
TABLE 222 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICES, 2021–2026 (USD MILLION) 209
TABLE 223 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2016–2020 (USD MILLION) 209
TABLE 224 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY BUSINESS FUNCTION, 2021–2026 (USD MILLION) 210
TABLE 225 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 210
TABLE 226 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 210
TABLE 227 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 210
TABLE 228 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 211
TABLE 229 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY VERTICAL, 2016–2020 (USD MILLION) 211
TABLE 230 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY VERTICAL, 2021–2026 (USD MILLION) 212
TABLE 231 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY COUNTRY, 2016–2020 (USD MILLION) 212
TABLE 232 LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY COUNTRY, 2021–2026 (USD MILLION) 212
11.6.4 BRAZIL 213
11.6.4.1 Rapid digital transformation initiatives and the need to strengthen digital security fuel the adoption of ECM solutions in Brazil 213
TABLE 233 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 213
TABLE 234 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 213
TABLE 235 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 213
TABLE 236 BRAZIL: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 214
11.6.5 MEXICO 214
11.6.5.1 High adoption of intelligent technologies and the country’s proximity to the US to boost the ECM market in Mexico 214
TABLE 237 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 214
TABLE 238 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 214
TABLE 239 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 215
TABLE 240 MEXICO: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE,
BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 215
11.6.6 REST OF LATIN AMERICA 215
TABLE 241 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2020 (USD MILLION) 215
TABLE 242 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY DEPLOYMENT TYPE, 2021–2026 (USD MILLION) 216
TABLE 243 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2016–2020 (USD MILLION) 216
TABLE 244 REST OF LATIN AMERICA: ENTERPRISE CONTENT MANAGEMENT MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 216
12 COMPETITIVE LANDSCAPE 217
12.1 INTRODUCTION 217
12.2 MARKET SHARE OF TOP VENDORS 217
TABLE 245 ENTERPRISE CONTENT MANAGEMENT: DEGREE OF COMPETITION OF TOP 5 PLAYERS 217
FIGURE 44 MARKET SHARE ANALYSIS OF COMPANIES IN THE ENTERPRISE CONTENT MANAGEMENT MARKET 218
12.3 KEY PLAYER STRATEGIES/RIGHT TO WIN 218
12.3.1 OVERVIEW OF STRATEGIES ADOPTED BY KEY ENTERPRISE CONTENT MANAGEMENT VENDORS 218
12.4 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS 219
FIGURE 45 HISTORICAL FIVE-YEAR REVENUE ANALYSIS OF LEADING PLAYERS IN THE ENTERPRISE CONTENT MANAGEMENT MARKET, 2016-2020 220
12.5 COMPANY EVALUATION QUADRANT, 2021 220
12.5.1 DEFINITIONS AND METHODOLOGY 220
TABLE 246 COMPANY EVALUATION QUADRANT: CRITERIA 220
12.5.2 STAR 221
12.5.3 EMERGING LEADER 221
12.5.4 PERVASIVE 221
12.5.5 PARTICIPANT 221
FIGURE 46 ENTERPRISE CONTENT MANAGEMENT MARKET (GLOBAL): COMPANY EVALUATION QUADRANT, 2021 222
TABLE 247 COMPANY FOOTPRINT 222
TABLE 248 COMPANY INDUSTRY FOOTPRINT 223
TABLE 249 COMPANY REGIONAL FOOTPRINT 224
12.6 SMES/STARTUP EVALUATION QUADRANT 224
12.6.1 DEFINITIONS AND METHODOLOGY 224
TABLE 250 SME EVALUATION QUADRANT: CRITERIA 224
12.6.2 PROGRESSIVE COMPANIES 225
12.6.3 RESPONSIVE COMPANIES 225
12.6.4 DYNAMIC COMPANIES 225
12.6.5 STARTING BLOCKS 225
FIGURE 47 ENTERPRISE CONTENT MANAGEMENT MARKET (GLOBAL): STARTUP/SME EVALUATION QUADRANT, 2021 226
12.7 COMPETITIVE SCENARIO 226
TABLE 251 ENTERPRISE CONTENT MANAGEMENT: NEW LAUNCHES, MAY 2020 – APRIL 2021 226
TABLE 252 ENTERPRISE CONTENT MANAGEMENT: DEALS, FEBRUARY 2020 – MAY 2021 228
13 COMPANY PROFILES 230
13.1 MAJOR PLAYERS 230
(Business overview, Products/Services offered, Recent developments, COVID-19 developments, MNM view, Key strengths/Right to win, Strategic choices made, and Weaknesses and competitive threats)*
13.1.1 MICROSOFT 230
TABLE 253 MICROSOFT: BUSINESS OVERVIEW 230
FIGURE 48 MICROSOFT: COMPANY SNAPSHOT 231
TABLE 254 MICROSOFT: PRODUCT AND SERVICE OFFERINGS 231
TABLE 255 MICROSOFT: NEW LAUNCHES 232
TABLE 256 MICROSOFT: DEALS 232
13.1.2 OPENTEXT 234
TABLE 257 OPENTEXT: BUSINESS OVERVIEW 234
FIGURE 49 OPENTEXT: COMPANY SNAPSHOT 235
TABLE 258 OPENTEXT: PRODUCT AND SERVICE OFFERINGS 235
TABLE 259 OPENTEXT: NEW LAUNCHES 236
TABLE 260 OPENTEXT: DEALS 236
13.1.3 HYLAND 239
TABLE 261 HYLAND: BUSINESS OVERVIEW 239
TABLE 262 HYLAND: PRODUCT AND SERVICE OFFERINGS 239
TABLE 263 HYLAND: NEW LAUNCHES 240
TABLE 264 HYLAND: DEALS 240
13.1.4 IBM 242
TABLE 265 IBM: BUSINESS OVERVIEW 242
FIGURE 50 IBM: COMPANY SNAPSHOT 243
TABLE 266 IBM: PRODUCT OFFERINGS 243
TABLE 267 IBM: NEW LAUNCHES 244
TABLE 268 IBM: DEALS 245
13.1.5 LASERFICHE 247
TABLE 269 LASERFICHE: BUSINESS OVERVIEW 247
TABLE 270 LASERFICHE: PRODUCT AND SOLUTION OFFERINGS 247
TABLE 271 LASERFICHE: NEW LAUNCHES 248
TABLE 272 LASERFICHE: DEALS 248
13.1.6 BOX 250
TABLE 273 BOX: BUSINESS OVERVIEW 250
FIGURE 51 BOX: COMPANY SNAPSHOT 250
TABLE 274 BOX: PRODUCT AND SOLUTION OFFERINGS 251
TABLE 275 BOX: NEW LAUNCHES 251
TABLE 276 BOX: DEALS 252
13.1.7 ORACLE 253
TABLE 277 ORACLE: BUSINESS OVERVIEW 253
FIGURE 52 ORACLE: COMPANY SNAPSHOT 254
TABLE 278 ORACLE: PRODUCT AND SOLUTION OFFERINGS 254
TABLE 279 ORACLE: NEW LAUNCHES 255
TABLE 280 ORACLE: DEALS 255
13.1.8 SAP 257
TABLE 281 SAP: BUSINESS OVERVIEW 257
FIGURE 53 SAP: COMPANY SNAPSHOT 258
TABLE 282 SAP: PRODUCT OFFERINGS 258
TABLE 283 SAP: ENTERPRISE CONTENT MANAGEMENT MARKET: NEW LAUNCHES 259
TABLE 284 SAP: DEALS 259
13.1.9 NEWGEN SOFTWARE 260
TABLE 285 NEWGEN SOFTWARE: BUSINESS OVERVIEW 260
FIGURE 54 NEWGEN SOFTWARE: COMPANY SNAPSHOT 261
TABLE 286 NEWGEN SOFTWARE: PRODUCT/SOLUTION OFFERINGS 261
TABLE 287 NEWGEN SOFTWARE: NEW LAUNCHES 261
TABLE 288 NEWGEN SOFTWARE: DEALS 262
13.1.10 MICRO FOCUS 263
TABLE 289 MICRO FOCUS: BUSINESS OVERVIEW 263
FIGURE 55 MICRO FOCUS: COMPANY SNAPSHOT 264
TABLE 290 MICRO FOCUS: PRODUCT/SOLUTION OFFERINGS 264
TABLE 291 MICRO FOCUS: NEW LAUNCHES 265
TABLE 292 MICRO FOCUS: DEALS 265
13.2 OTHER VENDORS 266
13.2.1 M-FILES 266
13.2.2 IMANAGE 267
13.2.3 ASCEND SOFTWARE 268
13.2.4 DOCUWARE 268
13.2.5 XEROX 269
13.2.6 OBJECTIVE 270
13.2.7 KYOCERA CORP. 271
13.2.8 FABASOFT 272
13.2.9 SER GROUP 273
13.2.10 GRM INFORMATION MANAGEMENT 274
13.2.11 DOMA TECHNOLOGIES 275
13.2.12 SYSTEMWARE 276
13.2.13 ADOBE 276
13.2.14 VEEVA 277
13.2.15 ATLASSIAN 278
13.3 STARTUP/SME PLAYERS 278
13.3.1 DOCSEND 278
13.3.2 AODOCS 279
13.3.3 EPHESOFT 279
13.3.4 PAPER ALTERNATIVE SOLUTIONS 280
13.3.5 DMACQ SOFTWARE 280
13.3.6 SQUARE 9 SOFTWORKS 281
13.3.7 FILECLOUD 281
13.3.8 RIPCORD 282
13.3.9 SHELF 282
13.3.10 TEMPLAFY 283
*Details on Business overview, Products/Services offered, Recent developments, COVID-19 developments, MNM view, Key strengths/Right to win, Strategic choices made, and Weaknesses and competitive threats might not be captured in case of unlisted companies.
14 ADJACENT/RELATED MARKETS 284
14.1 INTRODUCTION 284
14.1.1 RELATED MARKETS 284
14.1.2 LIMITATIONS 284
14.2 WEB CONTENT MANAGEMENT MARKET 285
TABLE 293 WEB CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL,
2016–2020 (USD MILLION) 285
TABLE 294 WEB CONTENT MANAGEMENT MARKET SIZE, BY VERTICAL,
2021–2026 (USD MILLION) 285
TABLE 295 RETAIL AND E-COMMERCE: WEB CONTENT MANAGEMENT MARKET SIZE,
BY REGION, 2016–2020 (USD MILLION) 286
TABLE 296 RETAIL AND E-COMMERCE: WEB CONTENT MANAGEMENT MARKET SIZE,
BY REGION, 2021–2026 (USD MILLION) 286
TABLE 297 IT AND TELECOM: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2016–2020 (USD MILLION) 286
TABLE 298 IT AND TELECOM: WEB CONTENT MANAGEMENT MARKET SIZE, BY REGION, 2021–2026 (USD MILLION) 287
14.3 EDISCOVERY MARKET 287
TABLE 299 EDISCOVERY MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) 287
TABLE 300 EDISCOVERY MARKET SIZE, BY VERTICAL, 2020–2025 (USD MILLION) 288
TABLE 301 GOVERNMENT AND PUBLIC SECTOR: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 288
TABLE 302 GOVERNMENT AND PUBLIC SECTOR: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 288
TABLE 303 LEGAL: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 289
TABLE 304 LEGAL: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 289
TABLE 305 BANKING, FINANCIAL SERVICES, AND INSURANCE: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 289
TABLE 306 BANKING, FINANCIAL SERVICES, AND INSURANCE: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 290
TABLE 307 ENERGY AND UTILITIES: EDISCOVERY MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 290
TABLE 308 ENERGY AND UTILITIES: EDISCOVERY MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 290
TABLE 309 HEALTHCARE AND LIFE SCIENCES: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 291
TABLE 310 HEALTHCARE AND LIFE SCIENCES: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 291
TABLE 311 RETAIL AND CONSUMER GOODS: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 291
TABLE 312 RETAIL AND CONSUMER GOODS: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 292
TABLE 313 MANUFACTURING: EDISCOVERY MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 292
TABLE 314 MANUFACTURING: EDISCOVERY MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 292
TABLE 315 IT AND TELECOMMUNICATIONS: EDISCOVERY MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) 293
TABLE 316 IT AND TELECOMMUNICATIONS: EDISCOVERY MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 293
TABLE 317 OTHER VERTICALS: EDISCOVERY MARKET SIZE, BY REGION,
2016–2019 (USD MILLION) 293
TABLE 318 OTHER VERTICALS: EDISCOVERY MARKET SIZE, BY REGION,
2020–2025 (USD MILLION) 294
15 APPENDIX 295
15.1 DISCUSSION GUIDE 295
15.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 302
15.3 AVAILABLE CUSTOMIZATIONS 304
15.4 RELATED REPORTS 304
15.5 AUTHOR DETAILS 305

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