インテリジェントプロセスオートメーション市場 : 2027年までの世界予測

出版:MarketsandMarkets(マーケッツアンドマーケッツ) 出版年月:2022年4月

インテリジェントプロセスオートメーション市場 : コンポーネント、テクノロジー、用途、ビジネス機能(IT、財務&会計、人材)、展開モード、組織の規模、業種、地域別 – 2027年までの世界予測

Intelligent Process Automation Market with Covid-19 Impact Analysis by Component, Technology, Application, Business Function (IT, Finance & Accounts, and Human Resource), Deployment Mode, Organisation Size, Vertical and Region – Global Forecast to 2027

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MarketsandMarkets forecasts the global Intelligent Process Automation Market size is expected to grow USD 13.9 billion in 2022 to USD 21.1 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 8.7% during the forecast period.


“By Application, the Contact Center Management segment to grow at the highest market share during the forecast period”
Contact center management is a tool that organizations use to manage the daily operations of the workforce across multiple touchpoints and channels to assist omnichannel customer journeys. Contact center management includes workforce forecasting, agent scheduling, time management, employee empowerment and enrichment, reporting, and customer interactions. There is an increase in customer expectations; customers call for a change in pattern from customer service management to customer experience management. Contact centers are moving toward building a digital workforce in place of their automation strategy by integrating RPA, AI, NLP, ML, and analytics elements to automate their business processes. Developments are being done to automate processes that were earlier seen as non-automatable due to their input in unstructured formats, such as free flow text documents and scanned images. This is why newer technologies are developed to assist and help agents interact with customers and drive more satisfaction.
“By Organization Size, the Large Enterprises segment to hold the larger market size during the forecast period”
Organizations with more than 1,000 employees are considered large enterprises. The adoption of the IPA solution among large enterprises is expected to increase in the coming years. The large enterprises are expected to have adopted the IPA solution for reducing operational costs, improving business functioning, enhancing operational efficiency, and sustaining the intense competition. With the increasing amount of data, processes, and tasks, large enterprises have started investing in IT infrastructure and technical expertise to automate their various tasks. The IPA solution helps save infrastructure costs, improve business functioning, and enhance agility. Large enterprises possess a huge amount of data across business functions, which they need to analyze for entity extraction, text classification, summarization, and sentiment analysis. Large organizations in BFSI, retail, healthcare, and telecommunications verticals need AI technology for identifying patterns in data. AI helps data management teams realize which practices are ineffective and what all are working best. Several organizational departments have been utilizing data to enhance their operations. For instance, sales departments that study consumer trends can get useful insights. AI makes sure that data reaches the right user without getting intercepted by cybercriminals who may employ man-in-the-middle, spear phishing, ransomware, spyware, or any other cyberattacks.
“By Region, North America to grow at the highest market share during the forecast period”
In terms of market size, North America is expected to be the major contributor to the IPA market during the forecast period. The US and Canada are expected to be the major contributors to the North American market. Enterprises in this region are the early adopters of technologies, such as machine learning, AI, NLP, and virtual bots adoption. Most of the North American industry verticals have already gone through digital transformation. This rapid adoption of technologies has led to the generation of massive data by North American companies and presented positive opportunities for the deployment of IPA software to maintain and manage such data. The automation of business processes results in less need for manpower and saves a lot of time and cost, enabling companies to focus on business-critical decisions. The presence of key players in North America, such as Cognizant, Genpact, IBM, Xerox, and Pegasystems, is also one of the factors driving the adoption of intelligent process automation solutions in the region. Industries such as BFSI, telecommunications & IT, transportation & logistics, manufacturing, and media & entertainment are at the forefront of adopting intelligent process automation solutions. A large number of organizations are shifting their focus toward automating internal business functions; this has created an opportunity to refine and streamline various business activities through intelligent process automation. These factors are expected to have led to the high adoption of intelligent process automation solutions in the North American region. The breakup of the profiles of the primary participants is given below:
• By Company: Tier 1 – 41%, Tier 2 – 38%, and Tier 3 – 21%
• By Designation: C-Level Executives – 64%, Directors– 22%, Others*–14%
• By Region: North America – 45%, Europe – 26%, APAC – 19%, Row – 10%
This research study outlines the market potential, market dynamics, and major vendors operating in the Intelligent Process Automation market. Key and innovative vendors in the Intelligent Process Automation Market include Atos (France), IBM (US), Genpact (US), HCL Technologies (India), Pegasystems (US), Blue Prism (UK), Capgemini (France), CGI (Canada), Nice (Israel), Cognizant (US), Infobip (England), Accenture (Ireland), Infosys (India), TCS (India), Tech Mahindra (India), UIPath (US), Wipro (India), Xerox (US), Happiest Minds (India), WorkFusion (US), Automation Anywhere (US), Virtual Operations (UK), Hive (US), HyperScience (US), Laiye (China), Cognigy (Germany), Jiffy.ai (US), Infinitus (US), ElectroNeek (US), Snorkel AI (US), Vianai (US), Kryon (Israel), Rossom (UK), Autologyx (UK), Automation Edge (US).


Research Coverage
Intelligent Process Automation market is segmented on component, technology, application, business function, deployment mode, organization size, vertical, and region. A detailed analysis of the key industry players has been undertaken to provide insights into their business overviews; services; key strategies; new service and product launches; partnerships, agreements, and collaborations; business expansions; and competitive landscape associated with the intelligent process automation market.
Key benefits of buying the report
The report is expected to help the market leaders/new entrants in this market by providing them information on the closest approximations of the revenue numbers for the overall intelligent process automation market and its segments. This report is also expected to help stakeholders understand the competitive landscape and gain insights to improve the position of their businesses and to plan suitable go-to-market strategies. The report also aims at helping stakeholders understand the pulse of the market and provide them with information on key market drivers, restraints, challenges, and opportunities.


目次

TABLE OF CONTENTS

1 INTRODUCTION (Page No. – 31)
1.1 OBJECTIVES OF STUDY
1.2 MARKET DEFINITION
1.2.1 INCLUSIONS AND EXCLUSIONS
1.3 MARKET SCOPE
1.3.1 MARKET SEGMENTATION
1.3.2 YEARS CONSIDERED
1.4 CURRENCY CONSIDERED
TABLE 1 UNITED STATES DOLLAR, EXCHANGE RATES, 2018–2021
1.5 STAKEHOLDERS
1.6 SUMMARY OF CHANGES

2 RESEARCH METHODOLOGY (Page No. – 36)
2.1 RESEARCH DATA
FIGURE 1 GLOBAL INTELLIGENT PROCESS AUTOMATION MARKET: RESEARCH DESIGN
2.1.1 SECONDARY DATA
2.1.2 PRIMARY DATA
2.1.2.1 Breakup of primary profiles
FIGURE 2 BREAKUP OF PROFILES OF PRIMARY PARTICIPANTS: BY COMPANY TYPE, DESIGNATION, AND REGION
2.1.2.2 Key industry insights
2.2 MARKET BREAKUP AND DATA TRIANGULATION
FIGURE 3 DATA TRIANGULATION
2.3 MARKET SIZE ESTIMATION
2.3.1 BOTTOM-UP APPROACH
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (SUPPLY SIDE): REVENUE OF SOLUTIONS AND SERVICES OF MARKET
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 1 (BOTTOM-UP) (SUPPLY-SIDE): COLLECTIVE REVENUE OF SOLUTIONS AND SERVICES OF MARKET
2.3.2 TOP-DOWN APPROACH
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – APPROACH 2 (DEMAND SIDE): INTELLIGENT PROCESS AUTOMATION MARKET
2.4 MARKET FORECAST
TABLE 2 FACTOR ANALYSIS
2.5 ASSUMPTIONS FOR STUDY
TABLE 3 ITELLIGENT PROCESS AUTOMATION: ASSUMTIONS CONSIDERED
2.6 LIMITATIONS OF STUDY

3 EXECUTIVE SUMMARY (Page No. – 45)
FIGURE 7 INTELLIGENT PROCESS AUTOMATION MARKET SIZE, 2022–2027
FIGURE 8 LARGEST SEGMENTS IN MARKET, 2022
FIGURE 9 MARKET ANALYSIS
FIGURE 10 LATIN AMERICA TO BE BEST MARKET FOR INVESTMENTS DURING FORECAST PERIOD

4 PREMIUM INSIGHTS (Page No. – 51)
4.1 ATTRACTIVE OPPORTUNITIES IN MARKET
FIGURE 11 FASTER DECISION-MAKING ACROSS ORGANIZATIONS TO DRIVE MARKET GROWTH
4.2 MARKET, BY DEPLOYMENT MODE, 2022
FIGURE 12 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD
4.3 NORTH AMERICAN INTELLIGENT PROCESS AUTOMATION MARKET, 2022
FIGURE 13 SOLUTION SEGMENT AND US TO ACCOUNT FOR LARGE MARKET SHARES IN NORTH AMERICA IN 2022
4.4 ASIA PACIFIC MARKET, 2022
FIGURE 14 SOLUTION SEGMENT AND CHINA TO ACCOUNT FOR HIGH MARKET SHARES IN ASIA PACIFIC IN 2022
4.5 MARKET, BY COUNTRY
FIGURE 15 SINGAPORE TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD

5 MARKET OVERVIEW AND INDUSTRY TRENDS (Page No. – 54)
5.1 INTRODUCTION
5.2 MARKET DYNAMICS
FIGURE 16 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: INTELLIGENT PROCESS AUTOMATION MARKET
5.2.1 DRIVERS
5.2.1.1 Rising adoption of RPA
5.2.1.2 Increasing inheritance of ML and advanced analytics
5.2.1.3 Faster decision-making across organizations
5.2.1.4 Rising demand for automated solutions for business continuity planning
5.2.2 RESTRAINTS
5.2.2.1 Massive data handling and cost computation
5.2.2.2 Absence of highly sophisticated and skilled manpower
5.2.2.3 High cost of investment
5.2.3 OPPORTUNITIES
5.2.3.1 Effective monitoring of data and fraud detection
5.2.3.2 Increasing investment in IPA market
5.2.4 CHALLENGES
5.2.4.1 Hike in cybersecurity threats
5.2.4.2 Difficulties in rising in maturity chain
5.2.4.3 Poor communication infrastructure to restrict growth
5.3 INDUSTRY TRENDS
5.3.1 SUPPLY/VALUE CHAIN ANALYSIS
FIGURE 17 INTELLIGENT PROCESS AUTOMATION MARKET: VALUE CHAIN ANALYSIS
5.3.2 ECOSYSTEM/MARKET MAP
TABLE 4 MARKET: ECOSYSTEM
5.3.3 PORTER’S FIVE FORCES ANALYSIS
TABLE 5 MARKET: PORTER’S FIVE FORCES MODEL
FIGURE 18 PORTER’S FIVE FORCES ANALYSIS: MARKET
5.3.3.1 Threat of new entrants
5.3.3.2 Threat of substitutes
5.3.3.3 Bargaining power of buyers
5.3.3.4 Bargaining power of suppliers
5.3.3.5 Rivalry among existing competitors
5.3.4 KEY STAKEHOLDERS AND BUYING CRITERIA
5.3.4.1 Key stakeholders in buying process
FIGURE 19 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP THREE APPLICATIONS
TABLE 6 INFLUENCE OF STAKEHOLDERS IN BUYING PROCESS FOR TOP THREE APPLICATIONS (%)
5.3.4.2 Buying Criteria
FIGURE 20 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS
TABLE 7 KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS
5.3.5 TECHNOLOGY ANALYSIS
5.3.5.1 ML and AI
5.3.5.2 RPA
5.3.5.3 NLP
5.3.5.4 Neural Network
5.3.5.5 Virtual Agents
5.3.5.6 Mini Bots
5.3.6 TRENDS AND DISRUPTIONS IMPACTING BUYERS
FIGURE 21 REVENUE SHIFT FOR INTELLIGENT PROCESS AUTOMATION MARKET
5.3.7 PATENT ANALYSIS
FIGURE 22 TOP TEN COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS
TABLE 8 TOP TWENTY PATENT OWNERS
FIGURE 23 NUMBER OF PATENTS GRANTED IN ONE YEAR, 2012-2021
5.3.8 PRICING ANALYSIS
TABLE 9 AVERAGE SELLING PRICE RANGES OF SUBSCRIPTION-BASED INTELLIGENT PROCESS AUTOMATION
5.3.9 MARKET ASSESSMENT BY DATA TYPE
5.3.9.1 Structured Data
5.3.9.2 Unstructured Data
5.3.10 USE CASES
5.3.10.1 Contact Center Management
5.3.10.1.1 Use case 1: KE Holdings inherited Laiye’s RPA deployment to accelerate data transmission
5.3.10.1.2 Use case 2: E.ON chose Cognigy.ai as a solution for its high modularity and custom integration capabilities
5.3.10.2 Business Process Automation
5.3.10.2.1 Use case 3: FlowForma managed multi-cloud infrastructure of Global Pharma Organization
5.3.10.2.2 Use case 4: Bizagi automation platform automated Audi Japan KK’S finance processes
5.3.10.3 Application Management
5.3.10.3.1 Use case 5: Laiye built AI-powered conversational robot for AstraZeneca
5.3.10.4 Content Management
5.3.10.4.1 Use case 6: Deutsche Bank selected WorkFusion to streamline processes
5.3.10.4.2 Use case 7: Kofax selected Cognigy.ai to enhance its search engine for its knowledge base
5.3.10.5 Security Management
5.3.10.5.1 Use case 8: Future-proofing a captive auto finance organization with Pegasystems
5.3.11 TARIFF & REGULATORY IMPACT
5.3.11.1 Regulatory Bodies, Government Agencies, and Other Organizations
TABLE 10 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 11 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 12 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 13 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 14 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
5.3.12 KEY CONFERENCES & EVENTS IN 2022
TABLE 15 INTELLIGENT PROCESS AUTOMATION MARKET: DETAILED LIST OF CONFERENCES & EVENTS
5.4 COVID-19 MARKET OUTLOOK FOR MARKET
5.4.1 MARKET: ANALYSIS OF DRIVERS AND OPPORTUNITIES IN COVID-19 ERA
5.4.2 MARKET: ANALYSIS OF CHALLENGES AND RESTRAINTS IN COVID-19 ERA
5.4.3 CUMULATIVE GROWTH ANALYSIS
TABLE 16 MARKET: CUMULATIVE GROWTH ANALYSIS

6 INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT (Page No. – 78)
6.1 INTRODUCTION
6.1.1 COMPONENT: COVID-19 IMPACT
FIGURE 24 PLATFORM SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 17 MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 18 MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 19 COMPONENT: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 20 COMPONENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.2 PLATFORM
6.2.1 PLATFORM: ON MARKET DRIVERS
TABLE 21 PLATFORM: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 22 PLATFORM: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.3 SOLUTION
6.3.1 SOLUTION: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
TABLE 23 SOLUTION: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 24 SOLUTION: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.4 SERVICES
6.4.1 SERVICES: MARKET DRIVERS
FIGURE 25 MANAGED SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD
TABLE 25 MARKET, BY SERVICES, 2016–2021 (USD MILLION)
TABLE 26 MARKET, BY SERVICES, 2022–2027 (USD MILLION)
TABLE 27 SERVICES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 28 SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.4.2 PROFESSIONAL SERVICES
FIGURE 26 SUPPORT & MAINTENANCE SERVICES SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 29 INTELLIGENT PROCESS AUTOMATION MARKET, BY PROFESSIONAL SERVICE, 2016–2021 (USD MILLION)
TABLE 30 MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
TABLE 31 PROFESSIONAL SERVICES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 32 PROFESSIONAL SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.4.2.1 Advisory/consulting
TABLE 33 ADVISORY/CONSULTING: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 34 ADVISORY/CONSULTING: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.4.2.2 Design & implementation
TABLE 35 DESIGN & IMPLEMENTATION: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 36 DESIGN & IMPLEMENTATION: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.4.2.3 Training
TABLE 37 TRAINING: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 38 TRAINING: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.4.2.4 Support & maintenance
TABLE 39 SUPPORT & MAINTENANCE: INTELLIGENT PROCESS AUTOMATION MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 40 SUPPORT & MAINTENANCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
6.4.3 MANAGED SERVICES
TABLE 41 MANAGED SERVICES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 42 MANAGED SERVICES: MARKET, BY REGION, 2022–2027 (USD MILLION)

7 INTELLIGENT PROCESS AUTOMATION MARKET, BY TECHNOLOGY (Page No. – 93)
7.1 INTRODUCTION
7.2 TECHNOLOGY: MARKET DRIVERS
7.3 TECHNOLOGY: COVID-19 IMPACT
7.4 NATURAL LANGUAGE PROCESSING
7.5 MACHINE AND DEEP LEARNING
7.6 NEURAL NETWORKS
7.7 VIRTUAL AGENTS
7.8 MINI BOTS
7.9 COMPUTER VISION
7.10 OTHER TECHNOLOGIES

8 INTELLIGENT PROCESS AUTOMATION MARKET, BY APPLICATION (Page No. – 96)
8.1 INTRODUCTION
8.1.1 APPLICATION: COVID-19 IMPACT
FIGURE 27 BUSINESS PROCESS AUTOMATION SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 43 MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 44 MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 45 APPLICATION: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 46 APPLICATION:     8.2 CONTACT CENTER MANAGEMENT
8.2.1 CONTACT CENTER MANAGEMENT: MARKET DRIVERS
TABLE 47 CONTACT CENTER MANAGEMENT: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 48 CONTACT CENTER MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
8.3 BUSINESS PROCESS AUTOMATION
8.3.1 BUSINESS PROCESS AUTOMATION: MARKET DRIVERS
TABLE 49 BUSINESS PROCESS AUTOMATION: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 50 BUSINESS PROCESS AUTOMATION: MARKET, BY REGION, 2022–2027 (USD MILLION)
8.4 APPLICATION MANAGEMENT
8.4.1 APPLICATION MANAGEMENT: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
TABLE 51 APPLICATION MANAGEMENT: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 52 APPLICATION MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
8.5 CONTENT MANAGEMENT
8.5.1 CONTENT MANAGEMENT: MARKET DRIVERS
TABLE 53 CONTENT MANAGEMENT: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 54 CONTENT MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
8.6 SECURITY MANAGEMENT
8.6.1 SECURITY MANAGEMENT: MARKET DRIVERS
TABLE 55 SECURITY MANAGEMENT: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 56 SECURITY MANAGEMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
8.7 OTHER APPLICATIONS
TABLE 57 OTHER APPLICATIONS: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 58 OTHER APPLICATIONS: MARKET, BY REGION, 2022–2027 (USD MILLION)

9 INTELLIGENT PROCESS AUTOMATION MARKET, BY BUSINESS FUNCTION (Page No. – 107)
9.1 INTRODUCTION
9.1.1 BUSINESS FUNCTIONS: COVID-19 IMPACT
FIGURE 28 OPERATIONS & SUPPLY CHAIN TO LEAD INTELLIGENT PROCESS AUTOMATION DURING FORECAST PERIOD
TABLE 59 MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 60 MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 61 BUSINESS FUNCTION: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 62 BUSINESS FUNCTION: MARKET, BY REGION, 2022–2027 (USD MILLION)
9.2 INFORMATION TECHNOLOGY
9.2.1 INFORMATION TECHNOLOGY: MARKET DRIVERS
TABLE 63 INFORMATION TECHNOLOGY: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 64 INFORMATION TECHNOLOGY: MARKET, BY REGION, 2022–2027 (USD MILLION)
9.3 FINANCE & ACCOUNTS
9.3.1 FINANCE & ACCOUNTS: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
TABLE 65 FINANCE & ACCOUNTS: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 66 FINANCE & ACCOUNTS: MARKET, BY REGION, 2022–2027 (USD MILLION)
9.4 HUMAN RESOURCES
9.4.1 HUMAN RESOURCES: MARKET DRIVERS
TABLE 67 HUMAN RESOURCES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 68 HUMAN RESOURCES: MARKET, BY REGION, 2022–2027 (USD MILLION)
9.5 OPERATIONS & SUPPLY CHAIN
9.5.1 OPERATIONS & SUPPLY CHAIN: MARKET DRIVERS
TABLE 69 OPERATIONS & SUPPLY CHAIN: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 70 OPERATIONS & SUPPLY CHAIN: MARKET, BY REGION, 2022–2027 (USD MILLION)

10 INTELLIGENT PROCESS AUTOMATION MARKET, BY DEPLOYMENT MODE (Page No. – 116)
10.1 INTRODUCTION
10.1.1 DEPLOYMENT MODE: COVID-19 IMPACT
FIGURE 29 ON-PREMISES DEPLOYMENT MODE TO LEAD INTELLIGENT PROCESS AUTOMATION DURING FORECAST PERIOD
TABLE 71 MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 72 MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 73 DEPLOYMENT MODE: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 74 DEPLOYMENT MODE: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.2 ON-PREMISES
10.2.1 ON-PREMISES: MARKET DRIVERS
TABLE 75 ON-PREMISES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 76 ON-PREMISES: MARKET, BY REGION, 2022–2027 (USD MILLION)
10.3 CLOUD
10.3.1 CLOUD: MARKET DRIVERS
TABLE 77 CLOUD: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 78 CLOUD: MARKET, BY REGION, 2022–2027 (USD MILLION)

11 INTELLIGENT PROCESS AUTOMATION MARKET, BY ORGANIZATION SIZE (Page No. – 123)
11.1 INTRODUCTION
11.1.1 ORGANIZATION SIZE: COVID-19 IMPACT
FIGURE 30 LARGE ENTERPRISES SEGMENT TO LEAD INTELLIGENT PROCESS AUTOMATION DURING FORECAST PERIOD
TABLE 79 MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 80 MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
TABLE 81 ORGANIZATION SIZE: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 82 ORGANIZATION SIZE: MARKET, BY REGION, 2022–2027 (USD MILLION)
11.2 LARGE ENTERPRISES
11.2.1 LARGE ENTERPRISES: MARKET DRIVERS
TABLE 83 LARGE ENTERPRISES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 84 LARGE ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)
11.3 SMALL AND MEDIUM-SIZED ENTERPRISES
11.3.1 SMALL AND MEDIUM-SIZED ENTERPRISES: MARKET DRIVERS
TABLE 85 SMALL AND MEDIUM ENTERPRISES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 86 SMALL AND MEDIUM ENTERPRISES: MARKET, BY REGION, 2022–2027 (USD MILLION)

12 INTELLIGENT PROCESS AUTOMATION MARKET, BY VERTICAL (Page No. – 129)
12.1 INTRODUCTION
12.1.1 VERTICAL: COVID-19 IMPACT
FIGURE 31 TELECOMMUNICATIONS & IT SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 87 MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 88 MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 89 VERTICAL: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 90 VERTICAL: MARKET, BY REGION, 2022–2027 (USD MILLION)
12.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
12.2.1 BANKING, FINANCIAL SERVICES AND INSURANCE: MARKET DRIVERS
TABLE 91 BANKING, FINANCIAL SERVICES AND INSURANCE: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 92 BANKING, FINANCIAL SERVICES AND INSURANCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
12.3 TELECOMMUNICATIONS & IT
12.3.1 TELECOMMUNICATIONS & IT: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
TABLE 93 TELECOMMUNICATIONS & IT: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 94 TELECOMMUNICATIONS & IT: MARKET, BY REGION, 2022–2027 (USD MILLION)
12.4 MANUFACTURING & LOGISTICS
12.4.1 MANUFACTURING & LOGISTICS: MARKET DRIVERS
TABLE 95 MANUFACTURING & LOGISTICS: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 96 MANUFACTURING & LOGISTICS: MARKET, BY REGION, 2022–2027 (USD MILLION)
12.5 MEDIA & ENTERTAINMENT
12.5.1 MEDIA & ENTERTAINMENT: MARKET DRIVERS
TABLE 97 MEDIA & ENTERTAINMENT: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 98 MEDIA & ENTERTAINMENT: MARKET, BY REGION, 2022–2027 (USD MILLION)
12.6 RETAIL & ECOMMERCE
12.6.1 RETAIL & ECOMMERCE: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
TABLE 99 RETAIL & ECOMMERCE: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 100 RETAIL & ECOMMERCE: MARKET, BY REGION, 2022–2027 (USD MILLION)
12.7 HEALTHCARE & LIFE SCIENCES
12.7.1 HEALTHCARE & LIFE SCIENCES: MARKET DRIVERS
TABLE 101 HEALTHCARE AND LIFE SCIENCES: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 102 HEALTHCARE AND LIFE SCIENCES: MARKET, BY REGION, 2022–2027 (USD MILLION)
12.8 OTHER VERTICALS
TABLE 103 OTHER VERTICALS: MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 104 OTHER VERTICALS: MARKET, BY REGION, 2022–2027 (USD MILLION)

13 INTELLIGENT PROCESS AUTOMATION MARKET, BY REGION (Page No. – 143)
     13.1 INTRODUCTION
13.1.1 REGION: COVID-19 IMPACT
FIGURE 32 LATIN AMERICA TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 105 MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 106 MARKET, BY REGION, 2022–2027 (USD MILLION)
13.2 NORTH AMERICA
13.2.1 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
13.2.2 NORTH AMERICA: REGULATIONS
13.2.2.1 Health Insurance Portability and Accountability Act (HIPAA)
13.2.2.2 Gramm–Leach–Bliley Act (GLB Act)
13.2.2.3 Health Information Technology for Economic and Clinical Health (HITECH) Act
13.2.2.4 Sarbanes Oxley (SOX) Act
13.2.2.5 United States Securities and Exchange Commission (SEC)
13.2.2.6 California Consumer Privacy Act (CCPA)
13.2.2.7 Federal Information Security Management Act (FISMA)
13.2.2.8 Federal Information Processing Standards (NIST)
FIGURE 33 NORTH AMERICA: MARKET SNAPSHOT
TABLE 107 NORTH AMERICA: INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 108 NORTH AMERICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 109 NORTH AMERICA: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 110 NORTH AMERICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 111 NORTH AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2016–2021 (USD MILLION)
TABLE 112 NORTH AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
TABLE 113 NORTH AMERICA: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 114 NORTH AMERICA: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 115 NORTH AMERICA: MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 116 NORTH AMERICA: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 117 NORTH AMERICA: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 118 NORTH AMERICA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 119 NORTH AMERICA: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 120 NORTH AMERICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
TABLE 121 NORTH AMERICA: MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 122 NORTH AMERICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 123 NORTH AMERICA: MARKET, BY COUNTRY, 2016–2021 (USD MILLION)
TABLE 124 NORTH AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
13.2.3 UNITED STATES
13.2.3.1 Rapid growth in technology innovations and need for business process automation to drive market growth
TABLE 125 UNITED STATES: INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 126 UNITED STATES: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 127 UNITED STATES: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 128 UNITED STATES: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 129 UNITED STATES: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 130 UNITED STATES: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 131 UNITED STATES: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 132 UNITED STATES: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 133 UNITED STATES: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 134 UNITED STATES: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
13.2.4 CANADA
13.2.4.1 Government initiatives and adoption of automation-based technologies to drive market growth
TABLE 135 CANADA: INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 136 CANADA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 137 CANADA: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 138 CANADA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 139 CANADA: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 140 CANADA: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 141 CANADA: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 142 CANADA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 143 CANADA: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 144 CANADA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
13.3 EUROPE
13.3.1 EUROPE: INTELLIGENCE PROCESS AUTOMATION MARKET DRIVERS
13.3.2 EUROPE: REGULATIONS
13.3.2.1 European Market Infrastructure Regulation (EMIR)
13.3.2.2 General Data Protection Regulation (GDPR)
13.3.2.3 European Committee for Standardization (CEN)
13.3.2.4 European Technical Standards Institute (ETSI)
TABLE 145 EUROPE: INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 146 EUROPE: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 147 EUROPE: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 148 EUROPE: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 149 EUROPE: MARKET, BY PROFESSIONAL SERVICE, 2016–2021 (USD MILLION)
TABLE 150 EUROPE: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
TABLE 151 EUROPE: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 152 EUROPE: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 153 EUROPE: MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 154 EUROPE: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 155 EUROPE: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 156 EUROPE: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 157 EUROPE: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 158 EUROPE: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
TABLE 159 EUROPE: MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 160 EUROPE: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 161 EUROPE: MARKET, BY COUNTRY, 2016–2021 (USD MILLION)
TABLE 162 EUROPE: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
13.3.3 UNITED KINGDOM
13.3.3.1 Increased investments and presence of major IPA vendors to drive market growth
TABLE 163 UNITED KINGDOM: INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 164 UNITED KINGDOM: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 165 UNITED KINGDOM: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 166 UNITED KINGDOM: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 167 UNITED KINGDOM: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 168 UNITED KINGDOM: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 169 UNITED KINGDOM: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 170 UNITED KINGDOM: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 171 UNITED KINGDOM: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 172 UNITED KINGDOM: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
13.3.4 GERMANY
13.3.4.1 Technological advancements and increased adoption of AI-based solutions to drive market growth
13.3.5 FRANCE
13.3.5.1 Significant surge in demand for IPA solutions in various sectors to drive market growth
13.3.6 IRELAND
13.3.6.1 Increased government awareness and adoption of new technologies to drive market growth
13.3.7 REST OF EUROPE
13.4 ASIA PACIFIC
13.4.1 ASIA PACIFIC: INTELLIGENCE PROCESS AUTOMATION MARKET DRIVERS
13.4.2 ASIA PACIFIC: REGULATIONS
13.4.2.1 Privacy Commissioner for Personal Data (PCPD)
13.4.2.2 Act on the Protection of Personal Information (APPI)
13.4.2.3 Critical Information Infrastructure (CII)
13.4.2.4 International Organization for Standardization (ISO) 27001
13.4.2.5 Personal Data Protection Act (PDPA)
FIGURE 34 ASIA PACIFIC: MARKET SNAPSHOT
TABLE 173 ASIA PACIFIC: INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 174 ASIA PACIFIC: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 175 ASIA PACIFIC: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 176 ASIA PACIFIC: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 177 ASIA PACIFIC: MARKET, BY PROFESSIONAL SERVICE, 2016–2021 (USD MILLION)
TABLE 178 ASIA PACIFIC: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
TABLE 179 ASIA PACIFIC: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 180 ASIA PACIFIC: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 181 ASIA PACIFIC: MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 182 ASIA PACIFIC: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 183 ASIA PACIFIC: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 184 ASIA PACIFIC: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 185 ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 186 ASIA PACIFIC: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
TABLE 187 ASIA PACIFIC: MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 188 ASIA PACIFIC: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 189 ASIA PACIFIC: MARKET, BY COUNTRY, 2016–2021 (USD MILLION)
TABLE 190 ASIA PACIFIC: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
13.4.3 CHINA
13.4.3.1 Increased investment by government in adopting new technologies to drive market growth
TABLE 191 CHINA: INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 192 CHINA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 193 CHINA: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 194 CHINA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 195 CHINA: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 196 CHINA: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 197 CHINA:  MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 198 CHINA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 199 CHINA: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 200 CHINA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
13.4.4 AUSTRALIA AND NEW ZEALAND
13.4.4.1 Increased adoption of AI-based technologies and need for automating business processes to drive market growth
13.4.5 JAPAN
13.4.5.1 Advanced infrastructure and government investments in latest technologies to drive market growth
13.4.6 SINGAPORE
13.4.6.1 Hugh market growth due to increased need for automation across different verticals
13.4.7 REST OF ASIA PACIFIC
13.5 MIDDLE EAST & AFRICA
13.5.1 MIDDLE EAST & AFRICA: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
13.5.2 MIDDLE EAST & AFRICA: REGULATIONS
13.5.2.1 Israeli Privacy Protection Regulations (Data Security), 5777–2017
13.5.2.2 Cloud Computing Framework (CCF)
13.5.2.3 GDPR Applicability in the KSA
13.5.2.4 Protection of Personal Information (POPI) Act
TABLE 201 MIDDLE EAST & AFRICA: MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 202 MIDDLE EAST & AFRICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 203 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 204 MIDDLE EAST & AFRICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 205 MIDDLE EAST & AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2016–2021 (USD MILLION)
TABLE 206 MIDDLE EAST & AFRICA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
TABLE 207 MIDDLE EAST & AFRICA: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 208 MIDDLE EAST & AFRICA: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 209 MIDDLE EAST & AFRICA: MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 210 MIDDLE EAST & AFRICA: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 211 MIDDLE EAST & AFRICA: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 212 MIDDLE EAST & AFRICA: MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 213 MIDDLE EAST & AFRICA: INTELLIGENT PROCESS AUTOMATION MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 214 MIDDLE EAST & AFRICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
TABLE 215 MIDDLE EAST & AFRICA: MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 216 MIDDLE EAST & AFRICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 217 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2016–2021 (USD MILLION)
TABLE 218 MIDDLE EAST & AFRICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
13.5.3 ISRAEL
13.5.3.1 Growing penetration of new technologies to drive market growth
13.5.4 UNITED ARAB EMIRATES
13.5.4.1 Growing policies and regulations to drive market growth
13.5.5 REST OF MIDDLE EAST & AFRICA
13.6 LATIN AMERICA
13.6.1 LATIN AMERICA: INTELLIGENT PROCESS AUTOMATION MARKET DRIVERS
13.6.2 LATIN AMERICA: REGULATIONS
13.6.2.1 Brazil Data Protection Law
13.6.2.2 Federal Law on Protection of Personal Data Held by Individuals
TABLE 219 LATIN AMERICA: MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 220 LATIN AMERICA: MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
TABLE 221 LATIN AMERICA: MARKET, BY SERVICE, 2016–2021 (USD MILLION)
TABLE 222 LATIN AMERICA: MARKET, BY SERVICE, 2022–2027 (USD MILLION)
TABLE 223 LATIN AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2016–2021 (USD MILLION)
TABLE 224 LATIN AMERICA: MARKET, BY PROFESSIONAL SERVICE, 2022–2027 (USD MILLION)
TABLE 225 LATIN AMERICA: MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 226 LATIN AMERICA: MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
TABLE 227 LATIN AMERICA: MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 228 LATIN AMERICA: MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
TABLE 229 LATIN AMERICA: MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 230 LATIN AMERICA: INTELLIGENT PROCESS AUTOMATION MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
TABLE 231 LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 232 LATIN AMERICA: MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
TABLE 233 LATIN AMERICA: MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 234 LATIN AMERICA: MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
TABLE 235 LATIN AMERICA: MARKET, BY COUNTRY, 2016–2021 (USD MILLION)
TABLE 236 LATIN AMERICA: MARKET, BY COUNTRY, 2022–2027 (USD MILLION)
13.6.3 MEXICO
13.6.3.1 Government awareness toward making digitally advanced country to drive market growth
13.6.4 REST OF LATIN AMERICA

14 COMPETITIVE LANDSCAPE (Page No. – 202)
14.1 OVERVIEW
14.2 MARKET EVALUATION FRAMEWORK
FIGURE 35 MARKET EVALUATION FRAMEWORK, 2019–2021
14.3 KEY PLAYER STRATEGIES/RIGHT TO WIN
TABLE 237 OVERVIEW OF STRATEGIES DEPLOYED BY KEY PLAYERS
14.4 COMPETITIVE SCENARIO AND TRENDS
14.4.1 PRODUCT LAUNCHES
TABLE 238 INTELLIGENT PROCESS AUTOMATION MARKET: PRODUCT LAUNCHES, 2019–2021
14.4.2 DEALS
TABLE 239 MARKET: DEALS, 2019-2021
14.4.3 OTHERS
TABLE 240 MARKET: OTHERS, 2019
14.5 MARKET SHARE ANALYSIS OF TOP PLAYERS
TABLE 241 MARKET: DEGREE OF COMPETITION
FIGURE 36 MARKET SHARE ANALYSIS OF COMPANIES IN MARKET
14.6 HISTORICAL REVENUE ANALYSIS
FIGURE 37 HISTORICAL REVENUE ANALYSIS, 2017–2021
14.7 COMPANY EVALUATION MATRIX OVERVIEW
14.8 COMPANY EVALUATION MATRIX METHODOLOGY AND DEFINITIONS
TABLE 242 PRODUCT FOOTPRINT WEIGHTAGE
14.8.1 STAR
14.8.2 EMERGING LEADERS
14.8.3 PERVASIVE
14.8.4 PARTICIPANTS
FIGURE 38 INTELLIGENT PROCESS AUTOMATION MARKET, COMPANY EVALUATION MATRIX, 2022
14.9 COMPANY PRODUCT FOOTPRINT ANALYSIS
TABLE 243 COMPANY OVERALL FOOTPRINT
TABLE 244 COMPANY COMPONENT FOOTPRINT
TABLE 245 VERTICAL FOOTPRINT
TABLE 246 COMPANY REGION FOOTPRINT
14.10 COMPANY MARKET RANKING ANALYSIS
FIGURE 39 RANKING OF KEY PLAYERS IN MARKET, 2022
14.11 STARTUP/SME EVALUATION MATRIX METHODOLOGY AND DEFINITIONS
FIGURE 40 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE
TABLE 247 STARTUP/SME EVALUATION MATRIX: CRITERIA WEIGHTAGE
14.11.1 PROGRESSIVE COMPANIES
14.11.2 RESPONSIVE COMPANIES
14.11.3 DYNAMIC COMPANIES
14.11.4 STARTING BLOCKS
FIGURE 41 INTELLIGENT PROCESS AUTOMATION MARKET, STARTUP EVALUATION MATRIX, 2022
14.12 COMPETITIVE BENCHMARKING FOR SME/STARTUP
TABLE 248 MARKET: DETAILED LIST OF KEY STARTUP/SMES
TABLE 249 MARKET: COMPETITIVE BENCHMARKING OF KEY PLAYERS [STARTUPS/SMES]

15 COMPANY PROFILES (Page No. – 222)
(Business overview, Products/solutions/services offered, Recent developments & MnM View)*
15.1 KEY PLAYERS
15.1.1 ATOS
TABLE 250 ATOS: BUSINESS OVERVIEW
FIGURE 42 ATOS: COMPANY SNAPSHOT
TABLE 251 ATOS: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 252 ATOS: PRODUCT LAUNCHES
TABLE 253 ATOS: DEALS
TABLE 254 ATOS: OTHERS
15.1.2 IBM
TABLE 255 IBM: BUSINESS OVERVIEW
FIGURE 43 IBM: COMPANY SNAPSHOT
TABLE 256 IBM: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 257 IBM: PRODUCT LAUNCHES
TABLE 258 IBM: DEALS
15.1.3 GENPACT
TABLE 259 GENPACT: BUSINESS OVERVIEW
FIGURE 44 GENPACT: COMPANY SNAPSHOT
TABLE 260 GENPACT: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 261 GENPACT: PRODUCT LAUNCHES
TABLE 262 GENPACT: DEALS
15.1.4 HCL TECHNOLOGIES
TABLE 263 HCL TECHNOLOGIES: BUSINESS OVERVIEW
FIGURE 45 HCL TECHNOLOGIES: COMPANY SNAPSHOT
TABLE 264 HCL TECHNOLOGIES: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 265 HCL TECHNOLOGIES: PRODUCT LAUNCHES
TABLE 266 HCL TECHNOLOGIES: DEALS
15.1.5 PEGASYSTEMS
TABLE 267 PEGASYSTEMS: BUSINESS OVERVIEW
FIGURE 46 PEGASYSTEMS: COMPANY SNAPSHOT
TABLE 268 PEGASYSTEMS: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 269 PEGASYSTEMS: PRODUCT LAUNCHES
TABLE 270 PEGASYSTEMS: DEALS
15.1.6 BLUE PRISM
TABLE 271 BLUE PRISM: BUSINESS OVERVIEW
FIGURE 47 BLUE PRISM: COMPANY SNAPSHOT
TABLE 272 BLUE PRISM: PRODUCT/SOLUTIONS/SERVICES OFFERINGS
TABLE 273 BLUE PRISM: PRODUCT LAUNCHES
TABLE 274 BLUE PRISM: DEALS
15.1.7 CAPGEMINI
TABLE 275 CAPGEMINI: BUSINESS OVERVIEW
FIGURE 48 CAPGEMINI: COMPANY SNAPSHOT
TABLE 276 CAPGEMINI: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 277 CAPGEMINI: PRODUCT LAUNCHES
TABLE 278 CAPGEMINI: DEALS
15.1.8 CGI
TABLE 279 CGI: BUSINESS OVERVIEW
FIGURE 49 CGI: COMPANY SNAPSHOT
TABLE 280 CGI: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 281 CGI: DEALS
15.1.9 NICE
TABLE 282 NICE: BUSINESS OVERVIEW
FIGURE 50 NICE: COMPANY SNAPSHOT
TABLE 283 NICE: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 284 NICE: PRODUCT LAUNCHES
TABLE 285 NICE: DEALS
15.1.10 COGNIZANT
TABLE 286 COGNIZANT: BUSINESS OVERVIEW
FIGURE 51 COGNIZANT: COMPANY SNAPSHOT
TABLE 287 COGNIZANT: PRODUCT/SOLUTIONS/SERVICES OFFERED
TABLE 288 COGNIZANT: DEALS
15.1.11 ACCENTURE
15.1.12 INFOBIP
15.1.13 INFOSYS
15.1.14 TCS
15.1.15 TECH MAHINDRA
15.1.16 UIPATH
15.1.17 WIPRO
15.1.18 XEROX CORPORATION
15.1.19 HAPPIEST MINDS
15.1.20 WORKFUSION
15.1.21 AUTOMATION ANYWHERE
*Details on Business overview, Products/solutions/services offered, Recent developments & MnM View might not be captured in case of unlisted companies.
15.2 SMES/ STARTUPS
15.2.1 VIRTUAL OPERATIONS
15.2.2 HIVE
15.2.3 HYPERSCIENCE
15.2.4 LAIYE
15.2.5 COGNIGY
15.2.6 JIFFY.AI
15.2.7 INFINITUS
15.2.8 ELECTRONEEK
15.2.9 SNORKEL AI
15.2.10 VIANAI
15.2.11 KRYON
15.2.12 ROSSUM
15.2.13 AUTOLOGYX
15.2.14 AUTOMATION EDGE

16 ADJACENT/RELATED MARKET (Page No. – 279)
16.1 INTRODUCTION
16.1.1 LIMITATIONS
16.2 BUSINESS PROCESS AUTOMATION MARKET – GLOBAL FORECAST 2026
16.2.1 MARKET DEFINITION
16.2.2 MARKET OVERVIEW
16.2.2.1 Business process automation market, by component
TABLE 289 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION)
TABLE 290 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION)
TABLE 291 COMPONENTS: BUSINESS PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 292 COMPONENTS: BUSINESS PROCESS AUTOMATION MARKET SIZE, BY REGION, 2020–2026 (USD MILLION)
16.2.2.2 Business process automation market, by deployment type
TABLE 293 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2016–2019 (USD MILLION)
TABLE 294 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2020–2026 (USD MILLION)
16.2.2.3 Business process automation market, by organization size
TABLE 295 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)
TABLE 296 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION)
16.2.2.4 Business process automation market, by vertical
TABLE 297 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY INDUSTRY VERTICAL, 2016–2019 (USD MILLION)
TABLE 298 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY INDUSTRY VERTICAL, 2020–2026 (USD MILLION)
16.2.2.5 Business process automation market, by region
TABLE 299 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 300 BUSINESS PROCESS AUTOMATION MARKET SIZE, BY REGION, 2020–2026 (USD MILLION)
16.3 ARTIFICIAL INTELLIGENCE MARKET — GLOBAL FORECAST 2026
16.3.1 MARKET DEFINITION
16.3.2 MARKET OVERVIEW
16.3.2.1 Artificial Intelligence market, by offering
TABLE 301 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY OFFERING, 2015–2020 (USD BILLION)
TABLE 302 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY OFFERING, 2021–2026 (USD BILLION)
16.3.2.2 Artificial intelligence market, by technology
TABLE 303 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY TECHNOLOGY, 2015–2020 (USD BILLION)
TABLE 304 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY TECHNOLOGY, 2021–2026 (USD BILLION)
16.3.2.3 Artificial intelligence market, by deployment mode
TABLE 305 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY DEPLOYMENT MODE, 2015–2020 (USD BILLION)
TABLE 306 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY DEPLOYMENT MODE, 2021–2026 (USD BILLION)
16.3.2.4 Artificial intelligence market, by organization size
TABLE 307 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY ORGANIZATION SIZE, 2015–2020 (USD BILLION)
TABLE 308 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY ORGANIZATION SIZE, 2021–2026 (USD BILLION)
16.3.2.5 Artificial intelligence market, by business function
TABLE 309 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY BUSINESS FUNCTION, 2015–2020 (USD BILLION)
TABLE 310 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY BUSINESS FUNCTION, 2021–2026 (USD BILLION)
16.3.2.6 Artificial intelligence market, by vertical
TABLE 311 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY VERTICAL, 2015–2020 (USD BILLION)
TABLE 312 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY VERTICAL, 2021–2026 (USD BILLION)
16.3.2.7 Artificial intelligence market, by region
TABLE 313 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY REGION, 2015–2020 (USD BILLION)
TABLE 314 ARTIFICIAL INTELLIGENCE MARKET SIZE, BY REGION, 2021–2026 (USD BILLION)
16.4 INTELLIGENT DOCUMENT PROCESSING MARKET – GLOBAL FORECAST TO 2026
16.4.1 MARKET DEFINITION
16.4.2 MARKET OVERVIEW
16.4.2.1 Intelligent document processing market, by component
TABLE 315 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY COMPONENT, 2017–2019 (USD MILLION)
TABLE 316 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION)
16.4.2.2 Intelligent document processing market, by organization size
TABLE 317 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY ORGANIZATION SIZE, 2017–2019 (USD MILLION)
TABLE 318 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION)
16.4.2.3 Intelligent document processing market, by deployment type
TABLE 319 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY DEPLOYMENT MODE, 2017–2019 (USD MILLION)
TABLE 320 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION)
16.4.2.4 Intelligent document processing market, by vertical
TABLE 321 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY VERTICAL, 2017–2019 (USD MILLION)
TABLE 322 INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION)
16.4.2.5 Intelligent document processing market, by region
TABLE 323 NORTH AMERICA: INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY COMPONENT, 2017–2019 (USD MILLION)
TABLE 324 NORTH AMERICA: INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION)
TABLE 325 EUROPE: INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY COMPONENT, 2017–2019 (USD MILLION)
TABLE 326 EUROPE: INTELLIGENT DOCUMENT PROCESSING MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION)

17 APPENDIX (Page No. – 299)
17.1 DISCUSSION GUIDE
17.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
17.3 AVAILABLE CUSTOMIZATIONS
17.4 RELATED REPORTS
17.5 AUTHOR DETAILS


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