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Salesforce, Inc. (CRM:NYSE) の戦略的SWOT、PESTLE分析、財政インサイト

Salesforce, Inc. (CRM:NYSE) Strategic SWOT, PESTLE Analysis and Financial Insights

Salesforce, Inc. (CRM:NYSE) の戦略的SWOT、PESTLE分析、財政インサイト：機会、課題、リスクの360度レビュー、企業とESG戦略、競合情報、財政と経営のKPI、最新動向
Salesforce, Inc. (CRM:NYSE) Strategic SWOT, PESTLE Analysis and Financial Insights - A 360° Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence, Financial and Operational KPI’s, and Recent Trends

商品番号：SMB-83249
出版社Quaintel Research
出版年月2025年8月
ページ数129
価格タイプシングルユーザライセンス
価格USD 175
種別英文調査報告書

Report Overview

Report Summary

Salesforce, Inc. Strategic SWOT, PESTLE Analysis and Financial Insights – A 360° Review of Opportunities, Challenges and Risk, Corporate and ESG Strategies, Competitive Intelligence, Financial and Operational KPI’s, and Recent Trends Report is a comprehensive and easily accessible overview of Salesforce, Inc.’s business operations. It provides a detailed analysis of the company’s financial and strategic standing, as well as its position in the industry compared to competitors. The report includes several key features to facilitate decision-making and provide insights into the company’s performance.

The report begins with in-depth information about Salesforce, Inc. including key insights, business segments, key executives, locations, products and services, historical events, corporate strategy, and management discussions. This section provides a solid foundation for understanding the company’s key attributes.

Next, the report assesses Salesforce, Inc.’s strategic standing through various analyses. The ESG spotlight evaluates the company’s environmental, social, and governance performance, providing insights into its sustainability efforts and ethical practices. The SWOT analysis examines the company’s internal strengths and weaknesses, as well as external opportunities and threats. The PESTLE analysis evaluates the external factors impacting the company’s operations and market environment. Additionally, By integrating these strategic analyses, the report offers a comprehensive understanding of Salesforce, Inc.’s overall strategic standing and supports informed decision-making and strategic planning.

The report also covers Salesforce, Inc.’s financial analysis basis of latest income statement, balance sheet, and cash flow statement. Key financial ratios related to profitability, asset turnover, credit, market, and long-term solvency are outlined, providing guidance for investment decisions. Furthermore, the report compares Salesforce, Inc.’s financial parameters with those of its competitors, offering a unique analysis of the competitive landscape. This information helps manage the business environment and improve sales activities by gaining insight into competitors’ operations.

Finally, the report includes recent news and deal activities undertaken by Salesforce, Inc. enhancing awareness of the company’s business trends, growth perspectives, and more.

Key Highlights

Salesforce, Inc. provides Customer Relationship Management (CRM) technology that connects companies and customers globally. The company’s services include tools for sales to store data, track leads and progress, forecast opportunities, gain insights through analytics and AI, and deliver quotes, contracts, and invoices. Their customer support service allows companies to provide reliable and highly personalized support at scale. Additionally, Salesforce offers a flexible platform for building business workflows and apps, an online learning platform for acquiring in-demand Salesforce skills, and Slack, an intelligent productivity platform.Salesforce’s marketing services help companies plan, personalize, automate, and optimize customer journeys, connecting interactions and products. Their commerce services enhance shopping experiences across various touchpoints like mobile, web, social, and stores, with click-to-code tools for building and deploying solutions. The company’s analytics offering includes Tableau, an end-to-end solution for various enterprise use cases, and intelligent analytics with AI models to spot trends, predict outcomes, create summaries, provide timely recommendations, and take action from any device. Integration services, such as MuleSoft, provide building blocks for delivering end-to-end and connected experiences.Moreover, Salesforce provides a data cloud, a hyperscale data engine native to Salesforce; vertical services tailored to industries like financial services, healthcare, life sciences, manufacturing, automotive, and government; and a Salesforce starter for small and medium-sized businesses. Founded in 1999, Salesforce, Inc. is headquartered in San Francisco, California.

Salesforce, Inc. in the News:-

2025-07-21 – Agentforce Boosts Salesforce Partner Support, Handling Over 19,000 Requests Since Inception
2025-07-16 – Agentforce Cuts Sales Quoting Time by 75%, Dramatically Reduces Manual Work for Reps
2025-07-16 – 1 Million Support Requests Handled by Agentforce, and We re Just Getting Started
2025-07-15 – Salesforce Tops Best Places to Work for Disability Inclusion List for Seventh Time
2025-07-09 – Salesforce Appoints Amy Chang and David B. Kirk to its Board of Directors

Scope

• Tactical Analysis:- Various strategic frameworks to gain insights into a company’s competitive position and operational environment. These analytical tools assist in identifying competitive advantages, potential risks, and areas for improvement and efficiency, enabling companies to make informed tactical decisions.
• Business Strategy:- Contributes to shaping the company’s overall direction, goals, and decision-making processes, ensuring long-term success and alignment with stakeholder expectations.
• Financial Position:- Provide valuable information on the financial performance and investor sentiment surrounding the company. Indicating the level of confidence and expectations in the company’s future prospects. These components collectively contribute to understanding the financial health and market perception of the company.
• Company Fundamentals:- These fundamentals offer valuable insights into the company’s history, operations, leadership, and geographical presence, aiding in a comprehensive understanding of the organization.
• Competitive Landscape:- An identification of the company’s main competitors, providing insights into the competitive landscape it operates in.

Reasons to Buy

• Comprehensive Understanding of the Salesforce, Inc.’s internal and external factors through SWOT analysis, PESTLE analysis, Financial Analysis, and Competitors Benchmarking.
• Strive Strategic Decision Making with various analyses and identifying potential customers and suppliers.
• Mitigate Risk with help of thorough analysis of internal and external factors. Furthermore, develop strategies and contingency plans to address these challenges and minimize their impact on business operations.
• Competitive Benchmarking will help to gain a competitive advantage by understanding industry trends, customer preferences, and best practices.
• Financial Performance Evaluation provides crucial insights into key financial ratios and trends, supporting better financial decision-making and resource allocation.
• Valuable insights from the report enable investors and partners to make informed decisions regarding potential Collaborations, Investments, or Partnerships with the company.

Additionally, available deep-dive analysis on the company Salesforce, Inc.:
• Salesforce, Inc. Value Chain Analysis
• Salesforce, Inc. Porter’s Five Forces Analysis
• Salesforce, Inc. VRIO Analysis
• Salesforce, Inc. BCG Analysis
• Salesforce, Inc. Segmentation, Targeting and Positioning (STP) Analysis
• Salesforce, Inc. Ansoff Matrix Analysis

Table of Contents

Table of Contents 2
Tables 6
Charts 7
Salesforce, Inc.-Key Company Facts 8
Salesforce, Inc.- Company Description 9
Salesforce, Inc.- Top Executives 10
Salesforce, Inc.- Top Executives Biographies 11
Salesforce, Inc.- Head Office & Locations 14
Head Office – Country 14
Key Subsidiaries 15
Salesforce, Inc.- Products and Services 16
Products 16
Services 17
Salesforce, Inc.- Historic Events 18
Salesforce, Inc.–Company’s Management Discussion 20
Salesforce, Inc.–Company’s Mission and Vision 22
Mission 22
Vision 22
Salesforce, Inc.- Corporate Strategy 23
Salesforce, Inc.- Business Description 26
CRM Solutions 27
Platform and Other 28
Data Cloud 29
Customer 360 29
Salesforce, Inc.- ESG Spotlight 31
Environment 32
Social 32
Corporate Governance 32
Salesforce, Inc.- SWOT Analysis 34
Overview 34
Strengths 36
Weaknesses 38
Opportunities 39
Threats 41
Salesforce, Inc.– PESTLE Analysis 43
Overview 43
Political Factors 45
Economic Factors 46
Social Factors 47
Technological Factors 48
Legal Factors 50
Environmental Factors 51
Salesforce, Inc.- Financial Deep Dive 52
Share Price Trend – Jan-2024to Jul-2025 (Average Share Closing Price) 52
Profit and Loss Statement 54
Balance Sheet 55
Cash Flow Statement 56
Key Financial Ratio Analysis 57
Salesforce, Inc.- Ratio Charts 58
Activity Ratio Charts 58
Growth Ratios Charts 59
Leverage Ratio Charts 60
Liquidity Ratio Charts 61
Profitability Ratio Charts 62
Competing Players 63
Snapshot of Competing Players 64
Adobe Inc 64
Key Company Facts 64
Company Description 64
Microsoft Corporation 65
Key Company Facts 65
Company Description 65
Oracle Corporation 66
Key Company Facts 66
Company Description 66
ServiceNow Inc 67
Key Company Facts 67
Company Description 67
Zoho Corporation Pvt Ltd 68
Key Company Facts 68
Company Description 68
Salesforce, Inc. – In the News 69
21-Jul-2025 -Agentforce Boosts Salesforce Partner Support, Handling Over 19,000 Requests Since Inception 69
16-Jul-2025 -Agentforce Cuts Sales Quoting Time by 75%, Dramatically Reduces Manual Work for Reps 72
16-Jul-2025 -1 Million Support Requests Handled by Agentforce, and We’re Just Getting Started 75
15-Jul-2025 -Salesforce Tops “Best Places to Work for Disability Inclusion” List for Seventh Time 78
09-Jul-2025 -Salesforce Appoints Amy Chang and David B. Kirk to its Board of Directors 79
27-Mar-2025 -UFL Leverages Salesforce’s Agentforce To Provide World Class Service 81
11-Mar-2025 -Salesforce Named to World’s Most Ethical Companies List for 16th Year 82
03-Mar-2025 -Revolutionary AI-Powered Autonomous Agent Enhances Student Engagement and Streamlines Operations 82
27-Feb-2025 -Leading Companies of All Sizes and Industries are Transforming to Become Agentforce Companies 85
25-Feb-2025 -Achieving a Trusted Agentic AI Ecosystem: Salesforce Report Offers a Roadmap 89
10-Feb-2025 -Salesforce Announces $500M Investment in Saudi Arabia to Drive AI Innovation and Growth 91
10-Feb-2025 -Salesforce Joins Technology and Academic Leaders to Unveil AI Energy Score Measuring AI Model Efficiency 93
05-Feb-2025 -Salesforce Appoints Robin Washington as President and Chief Operating and Financial Officer 95
12-Jun-2024 -Autodesk Enhances Agents’ Workflow Using Salesforce Einstein 1 97
11-Jun-2024 -Capabilities Bring Unified Data, Relevant AI Insights to Consumer Goods Planning and Execution 99
11-Jun-2024 -New Salesforce Capabilities Bring Unified Data, Relevant AI Insights to Consumer Goods Planning and Execution 101
07-Jun-2024 -Salesforce Automotive Cloud Supercharges Sony Honda Mobility Relationships with Real-Time Customer Data and Insights 104
06-Jun-2024 -Salesforce Announces General Availability of Data Cloud Vector Database, Unleashing the Power of Unstructured Data and Generative AI to Transform Customer Experiences 105
Salesforce, Inc.- Key Deals 108
24-Feb-2025 – Salesforce and Google Bring Gemini to Agentforce, Enable More Customer Choice in Major Partnership Expansion 108
24-Sep-2024 – Salesforce Signs Definitive Agreement to Acquire Zoomin 111
17-Sep-2024 – Salesforce and NVIDIA Forge Strategic Collaboration to Advance AI Agent Innovation 113
05-Sep-2024 – Salesforce Signs Definitive Agreement to Acquire Own Company 115
03-Sep-2024 – Salesforce Signs Definitive Agreement to Acquire Tenyx 116
01-Aug-2024 – Salesforce Signs Definitive Agreement to Acquire PredictSpring 117
24-Jul-2024 – Salesforce and Workday Form Strategic Partnership, Unveil New AI Employee Service Agent 118
06-Jun-2024 – Slalom and Salesforce expand partnership to unleash the power of data for customers’ AI transformation 120
Appendix 121
Definitions 121
SWOT Analysis 121
PESTLE Analysis 121
Value Chain Analysis 121
ESG Spotlight 121
Financial Deep Dive 121
Financial Ratios- 122
Activity Ratios 122
Growth Ratios 123
Leverage Ratios 124
Liquidity Ratios 125
Market Ratios 126
Profitability Ratios 126
Research Methodology 127
Disclaimer 128
Contact Us 128

Table 1: Salesforce, Inc. – Company Facts 8
Table 2: Salesforce, Inc. – Digital Presence 8
Table 3: Salesforce, Inc.- Top Executives 10
Table 4: Salesforce, Inc.- Top Executives Biographies 11
Table 5: Salesforce, Inc. – Subsidiaries 15
Table 6: Salesforce, Inc.- Products 16
Table 7: Salesforce, Inc.-Services 17
Table 8: Salesforce, Inc.- Historic Events 18
Table 9: Salesforce, Inc. – Share Price Trend – Jan-2024to Jul-2025 52
Table 10: Salesforce, Inc.- Ratio Analysis -2022-2025 57
Table 11: Salesforce, Inc. -Competing Players 63
Table 12: Competing Players – Adobe Inc – Key Company Facts 64
Table 13: Competing Players – Microsoft Corporation – Key Company Facts 65
Table 14: Competing Players – Oracle Corporation – Key Company Facts 66
Table 15: Competing Players – ServiceNow Inc – Key Company Facts 67
Table 16: Competing Players – Zoho Corporation Pvt Ltd – Key Company Facts 68

Figure 1: Salesforce, Inc.- SWOT Analysis 35
Figure 2: Salesforce, Inc.-PESTLE Analysis 44
Figure 3: Salesforce, Inc.-Average Share Price Trend – Jan-2024to Jul-2025 53
Figure 4: Salesforce, Inc.- Profit and Loss Statement -2022-2025 54
Figure 5: Salesforce, Inc.- Balance Sheet-2022-2025 55
Figure 6: Salesforce, Inc.- Cash Flow Statement 2022-2025 56
Figure 7: Salesforce, Inc.- Activity Ratio Charts 58
Figure 8: Salesforce, Inc.- Growth Ratio Charts (Value %) 59
Figure 9: Salesforce, Inc.- Leverage Ratio Charts 60
Figure 10: Salesforce, Inc.- Liquidity Ratio Charts 61
Figure 11: Salesforce, Inc.- Profitability Ratio Charts (Value %) 62

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