フィールドサービス管理市場規模、シェア、動向、2030年までの世界予測

フィールドサービス管理市場 – ソリューション（スケジューリング、ディスパッチおよびルート最適化、作業指示管理、レポートおよび分析、在庫管理、顧客管理、サービス契約管理、およびその他のソリューション） – 2030年までの世界予測

フィールドサービス管理市場は急速に拡大しており、2025年の約51億米ドルから2030年には91億7000万米ドルに拡大し、年平均成長率（CAGR）は12.5%と予測されています。この市場は、通信、製造、物流業界において、業務効率、顧客満足度、デジタルトランスフォーメーションを重視する企業によって牽引され、急速に拡大しています。最新のFSMプラットフォームは、従業員の効率を最適化し、顧客体験を向上させるとともに、クラウド、AI、IoTテクノロジーとのシームレスな統合を実現し、エンドツーエンドの優れたサービスを提供します。クラウドベースのプラットフォームと自動化の導入、リアルタイム追跡、予知保全、モバイルワークフォース管理など、これらが相まって、スケジュール管理、資産活用、サービス品質の向上につながります。

AI、IoT、アナリティクスといった先進技術の統合により、技術者の生産性向上とデータに基づく意思決定が可能になり、規制遵守と顧客の期待の高まりがフィールドサービス管理ソリューションの導入をさらに加速させています。しかしながら、市場は依然として人材スキル不足、レガシーインフラとの統合問題、クラウド環境におけるデータセキュリティへの懸念など、大きな制約に直面しています。これらの課題は、トレーニングとオンボーディングのコスト増加を招き、一部の組織ではテクノロジー導入のペースを鈍化させる可能性があり、人材育成と安全なデジタルトランスフォーメーションへの継続的な注力が必要となります。

この調査レポートでは、フィールドサービス管理市場を、提供内容（ソリューション（スケジュール、ディスパッチ、ルート最適化、作業指示管理、顧客管理、レポートと分析、在庫管理、サービス契約管理、その他のソリューション）、サービス（コンサルティング、統合と実装、トレーニングとサポート）、展開モード（オンプレミスとクラウド）、組織規模（大企業と中小企業）、垂直（製造、輸送と物流、建設と不動産、ヘルスケアとライフサイエンス、エネルギーと公益事業、通信、ITとITES、石油とガス、その他の垂直）、地域（北米、ヨーロッパ、アジア太平洋、中東とアフリカ、ラテンアメリカ）に基づいて分類しています。レポートの範囲には、フィールドサービス管理市場の成長に影響を与える推進要因、制約、課題、機会など、主要な要因に関する詳細な情報が含まれています。主要な業界プレーヤーの詳細な分析を実施し、ビジネス概要、ソリューション、サービス、主要な戦略、契約、パートナーシップ、合意、新製品とサービスの発売、合併と買収、フィールドサービス管理市場における最近の動向。本レポートには、フィールドサービス管理市場エコシステムにおける新興スタートアップ企業の競合分析も含まれています。

本レポートは、市場リーダー企業と新規参入企業に対し、フィールドサービス管理市場全体とそのサブセグメントの収益数値に関する近似値を提供します。これにより、ステークホルダーは競争環境を理解し、自社のポジショニングを改善し、適切な市場開拓戦略を策定するための洞察を深めることができます。また、ステークホルダーが市場の動向を把握し、主要な市場牽引要因、制約要因、課題、そして機会に関する情報を提供するのに役立ちます。

本レポートでは、以下の点について洞察を提供しています。

• 主要な推進要因（クラウドベースの導入モデルの加速、顧客体験と満足度への重点化、モバイルベースのFSMソリューションの採用増加）、制約要因（人材不足と従業員のスキルギャップ、新しいデジタルツール導入に対する現場技術者の抵抗）、機会（ERPおよびCRMシステムとの統合、フィールドサービスにおける拡張現実（AR）とリモートアシスタンスの活用、業界固有のカスタマイズソリューションの提供）、課題（マルチベンダー・マルチシステム環境の管理の複雑さ、レガシーITシステムとの統合における課題）の分析
• 製品開発／イノベーション：フィールドサービス管理市場における今後の技術、研究開発活動、新製品・新サービスの発売に関する詳細な洞察
• 市場開発：収益性の高い市場に関する包括的な情報 – さまざまな地域におけるフィールドサービス管理市場の分析
• 市場多様化：サービス管理市場における新製品・新サービス、未開拓地域、最近の動向、投資に関する包括的な情報
• 競合評価：Oracle（米国）、Microsoft（米国）、Salesforce（米国）、IFS（スウェーデン）、SAP SE（ドイツ）、Infor（米国）、Trimble（米国）、Comarch（ポーランド）、Syncron（スウェーデン）、PTC（米国）、ServicePower（英国）、OverIT（イタリア）、FieldAware（米国）、Zinier（米国）、Accruent（米国）、Praxedo（フランス）、Fielde（米国）、FieldEdge（米国）、Jobber（カナダ）、ServiceM8（オーストラリア）、Kickserv（米国）、Pegasystems（米国）、Skedulo（米国）、Service Fusion（米国）、Husky Intelligence（フィンランド）、FieldPulse（米国）、Dassault Systems（フランス）、Workiz（米国）といった主要企業の市場シェア、成長戦略、サービス提供に関する詳細な評価。また、主要な市場牽引要因、制約要因、課題、機会に関する情報を提供することで、フィールドサービス管理市場を理解する上で役立つ情報を提供しています。

Report Description

The field service management market is expanding rapidly, with a projected market size anticipated to rise from about USD 5.10 billion in 2025 to USD 9.17 billion by 2030, featuring a CAGR of 12.5%. The market is expanding rapidly, driven by companies prioritizing operational efficiency, customer satisfaction, and digital transformation across the telecom, manufacturing, and logistics industries. Modern FSM platforms optimize workforce efficiency, enhance customer experience, and enable seamless integration with cloud, AI, and IoT technologies to support end-to-end service excellence. Key factors include the adoption of cloud-based platforms and automation, real-time tracking, predictive maintenance, and mobile workforce management, which collectively improve scheduling, asset utilization, and service quality.

The integration of advanced technologies, such as AI, IoT, and analytics, enables improved technician productivity and data-driven decision-making, while regulatory compliance and rising customer expectations further accelerate the adoption of field service management solutions. However, the market faces significant restraints, including persistent workforce skill shortages, integration issues with legacy infrastructure, and data security concerns within cloud environments. These challenges increase training and onboarding costs and may slow the pace of technology adoption for some organizations, requiring sustained focus on workforce development and secure digital transformation.

“In deployment mode, Cloud is expected to account for the fastest growth rate during the forecast period”

Cloud technology is a key driver behind the rapid growth of the field service management market due to its inherent scalability, flexibility, and ability to provide real-time data access. Cloud-based FSM solutions enable seamless collaboration among technicians, customers, and back-office teams regardless of location, optimizing scheduling, dispatching, and inventory management through centralized digital platforms. Cloud facilitates integration with complementary enterprise systems such as ERP and CRM, enhancing operational efficiency and ensuring a cohesive workflow.

Additionally, advancements in IoT, AI, and mobile connectivity supported by cloud infrastructure empower predictive maintenance and intelligent resource allocation, reducing downtime and improving first-time fix rates. Cloud FSM platforms also enhance customer experience by supporting self-service portals and real-time service tracking. Security and compliance features are critical components, ensuring the protection of sensitive data across distributed environments. Cloud technology supports continuous innovation and adaptability in FSM, providing organizations with a competitive advantage as they streamline operations and respond to evolving customer expectations in a cost-effective manner.

“By offering, solutions segment is expected to hold the largest market share during the forecast period”

By offering, solutions that hold the largest market share are known for simplifying and improving how companies manage on-field operations. These solutions help schedule jobs, track technicians, manage inventories, and automate service requests efficiently. Oracle, Microsoft, Salesforce, and SAP provide cloud-based platforms that are easy to access and scale. They also integrate well with other business tools such as CRM and ERP systems to keep workflows smooth and data consistent.

Additionally, these solutions use smart technologies such as artificial intelligence and IoT to predict issues and optimize work, which enhances service speed and quality. Their user-friendly interfaces and robust security features cater to the diverse needs of various industries, making them reliable choices. Companies offering flexible pricing and customizable features support businesses in adapting FSM to their specific needs.

“North America leads the field service management market with strong adoption of cloud-based solutions, while Asia Pacific is the fastest-growing region driven by rapid digital transformation”

North America is expected to dominate the field service management market, driven by the growing enterprise demand for real-time visibility, automation, and enhanced customer engagement. The region’s advanced digital infrastructure and early adoption of AI, IoT, and analytics-based FSM platforms enable organizations to optimize scheduling, dispatch, and predictive maintenance operations. For solution providers, this creates opportunities to deliver scalable and integrated platforms across various industries, including utilities, manufacturing, telecommunications, and healthcare.

In contrast, Asia Pacific is witnessing accelerated FSM growth due to the increasing adoption of cloud-based deployment models, expanding mobile connectivity, and government programs supporting digital service modernization. Strategic collaborations between technology vendors and regional enterprises are fostering efficient field operations, data-driven decision-making, and improved service delivery models. Capitalizing on these advancements enables FSM providers to enhance workforce productivity, reduce operational costs, and meet the evolving expectations of customers across diverse industries.

Breakdown of Primaries

In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the field service management market.

• By Company: Tier I – 46%, Tier II – 16%, and Tier III – 38%
• By Designation: C-Level Executives – 32%, D-Level Executives –42%, and Others – 26%
• By Region: North America – 40%, Europe – 33%, Asia Pacific – 17%, and Rest of the world – 10%

The report includes a study of key players offering field service management. It profiles major vendors in the field service management market. The major market players include Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), Syncron (Sweden), PTC (US), ServicePower (UK), OverIT (Italy), FieldAware (US), Zinier (US), Accruent (US), Praxedo (France), Fielde (US), FieldEdge (US), Jobber (Canada), ServiceM8 (Australia), Kickserv(US), Pegasystems (US), Skedulo(US), Service Fusion(US), Husky Intelligence (Finland), FieldPulse (US), Dassault Systems (France), and Workiz(US).

Research Coverage

This research report categorizes the field service management market based on based on Offering (solutions (scheduling, dispatch, & route optimization, work order management, customer management, reporting & analytics, inventory management , Service Contract Management and Other Solutions), Services (consulting, integration & implementation, training & support), Deployment Mode (on-premises and cloud),  Organization Size (large enterprises and SMEs), Vertical (manufacturing, transportation & logistics, construction & real estate, healthcare & life sciences, energy & utilities, telecom, IT & ITES, oil & gas, other verticals and Region (North America, Europe, Asia Pacific, Middle East & Africa, and Latin America). The report’s scope encompasses detailed information regarding the major factors, including drivers, restraints, challenges, and opportunities, that influence the growth of the field service management market. A detailed analysis of key industry players was conducted to provide insights into their business overview, solutions, and services, as well as key strategies, contracts, partnerships, agreements, new product & service launches, mergers and acquisitions, and recent developments associated with the field service management market. This report also includes a competitive analysis of emerging startups in the field service management market ecosystem.

Reason to Buy this Report

The report would provide market leaders and new entrants with information on the closest approximations of the revenue numbers for the overall field service management market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights to better position their businesses and plan suitable go-to-market strategies. It also helps stakeholders understand the market’s pulse and provides them with information on key market drivers, restraints, challenges, and opportunities.

The report provides insights into the following points:

• Analysis of key drivers (Acceleration of Cloud-based deployment models; Increasing focus on customer experience and satisfaction; Rising adoption of mobile based FSM solutions), restraints (Talent shortage and workforce skill gaps; Resistance from field technicians to adopt new digital tools), opportunities (Integration with ERP and CRM systems; Use of augmented reality and remote assistance in field service; Providing industry-specific customized solutions), and challenges (Complexity of managing multi-vendor and multi-system environment; Integration challenges with legacy IT systems)
• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the field service management market
• Market Development: Comprehensive information about lucrative markets – analysis of the field service management market across varied regions
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the field of service management market
• Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players such as Oracle (US), Microsoft (US), Salesforce (US), IFS (Sweden), SAP SE (Germany), Infor (US), Trimble (US), Comarch (Poland), Syncron (Sweden), PTC (US), ServicePower (UK), OverIT (Italy), FieldAware (US), Zinier (US), Accruent (US), Praxedo (France), Fielde (US), FieldEdge (US), Jobber (Canada), ServiceM8 (Australia), Kickserv(US), Pegasystems (US), Skedulo(US), Service Fusion(US), Husky Intelligence (Finland), FieldPulse (US), Dassault Systems (France) and Workiz(US). The report also helps stakeholders understand the field service management market, providing information on key market drivers, restraints, challenges, and opportunities

Table of Contents

1               INTRODUCTION              28

1.1           STUDY OBJECTIVES       28

1.2           MARKET DEFINITION   28

1.3           STUDY SCOPE   29

1.3.1        MARKET SEGMENTATION AND REGIONAL SCOPE                 29

1.3.2        INCLUSIONS AND EXCLUSIONS 30

1.3.3        YEARS CONSIDERED      31

1.3.4        CURRENCY CONSIDERED            31

1.4           STAKEHOLDERS               32

1.5           SUMMARY OF STRATEGIC CHANGE IN MARKET                 32

2               EXECUTIVE SUMMARY  33

2.1           KEY INSIGHTS AND MARKET HIGHLIGHTS          33

2.2           KEY MARKET PARTICIPANTS: SHARE INSIGHTS AND STRATEGIC DEVELOPMENTS    34

2.3           DISRUPTIVE TRENDS SHAPING MARKET               35

2.4           HIGH-GROWTH SEGMENTS AND EMERGING FRONTIERS         36

2.5           SNAPSHOT: GLOBAL MARKET SIZE, GROWTH RATE,  AND FORECAST                37

3               PREMIUM INSIGHTS       38

3.1           ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN FIELD SERVICE MANAGEMENT MARKET            38

3.2           FIELD SERVICE MANAGEMENT MARKET, BY OFFERING                 38

3.3           FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE     39

3.4           FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL                 39

3.5           FIELD SERVICE MANAGEMENT MARKET, BY REGION                 40

4               MARKET OVERVIEW AND INDUSTRY TRENDS    41

4.1           INTRODUCTION              41

4.2           MARKET DYNAMICS       41

4.2.1        DRIVERS               42

4.2.1.1    Acceleration of cloud‑based deployment models             42

4.2.1.2    Increasing focus on customer experience and satisfaction                 42

4.2.1.3    Rising adoption of mobile-based FSM solutions             42

4.2.2        RESTRAINTS      43

4.2.2.1    Talent shortage and workforce skill gaps          43

4.2.2.2    Resistance from field technicians to adopt new digital tools                 43

4.2.3        OPPORTUNITIES              43

4.2.3.1    Integration with ERP and CRM systems          43

4.2.3.2    Use of augmented reality and remote assistance in field service                 44

4.2.3.3    Providing industry-specific customized solutions           44

4.2.4        CHALLENGES    45

4.2.4.1    Complexity of managing multi-vendor and multi-system environments         45

4.2.4.2    Integration challenges with legacy IT systems 45

4.3           BOTTOM OF FORM UNMET NEEDS AND WHITE SPACES                 46

4.3.1        UNMET NEEDS IN FIELD SERVICE MANAGEMENT MARKET               46

4.3.2        WHITE SPACE OPPORTUNITIES                46

4.4           INTERCONNECTED MARKETS AND CROSS-SECTOR OPPORTUNITIES              46

4.4.1        INTERCONNECTED MARKETS   46

4.4.2        CROSS-SECTOR OPPORTUNITIES             47

4.5           EMERGING BUSINESS MODELS AND ECOSYSTEM SHIFTS 47

4.5.1        EMERGING BUSINESS MODELS 47

4.5.2        ECOSYSTEM SHIFTS       47

4.6           STRATEGIC MOVES BY TIER-1/2/3 PLAYERS        48

4.7           PORTER’S FIVE FORCES ANALYSIS           48

4.7.1        THREAT OF NEW ENTRANTS      49

4.7.2        THREAT OF SUBSTITUTES          50

4.7.3        BARGAINING POWER OF SUPPLIERS       50

4.7.4        BARGAINING POWER OF BUYERS             50

4.7.5        INTENSITY OF COMPETITIVE RIVALRY 50

4.8           MACROECONOMICS INDICATORS           51

4.8.1        INTRODUCTION              51

4.8.2        GDP TRENDS AND FORECAST   51

4.8.3        TRENDS IN GLOBAL ICT INDUSTRY        53

4.9           SUPPLY CHAIN ANALYSIS             54

4.10         ECOSYSTEM ANALYSIS  55

4.11         PRICING ANALYSIS          57

4.11.1      AVERAGE SELLING PRICE TREND OF FIELD SERVICE MANAGEMENT, BY REGION, 2022–2024   57

4.11.2      INDICATIVE PRICING FOR KEY PLAYERS, BY FIELD SERVICE MANAGEMENT SOLUTIONS, 2025           58

4.12         KEY CONFERENCES AND EVENTS, 2025–2026        59

4.13         TRENDS/DISRUPTIONS IMPACTING CUSTOMER BUSINESS            60

4.14         INVESTMENT & FUNDING SCENARIO     60

4.15         CASE STUDY ANALYSIS 61

4.15.1      CASE STUDY 1: ENABLING SCALABLE, FLEXIBLE FIELD & REVERSE-LOGISTICS SERVICE FOR RETAIL SUPPORT     61

4.15.2      CASE STUDY 2: SCALING FIELD SERVICE FOR RENEWABLE ENERGY THROUGH INTELLIGENT SCHEDULING & MOBILE ENABLEMENT 62

4.15.3      CASE STUDY 3: DIGITALIZING FIELD EXECUTION & DATA COLLECTION FOR SERVICE EXCELLENCE                63

4.15.4      CASE STUDY 4: TRANSFORMING FIELD SERVICE EFFICIENCY: WESTMOR INDUSTRIES’ JOURNEY TO DIGITAL EXCELLENCE     63

4.15.5      CASE STUDY 5: NETLINE’S TRANSFORMATION: ENHANCING CUSTOMER EXPERIENCE WITH ZINIER’S UNIFIED FIELD SERVICE PLATFORM         64

4.16         IMPACT OF 2025 US TARIFF – FIELD SERVICE MANAGEMENT MARKET               64

4.16.1      INTRODUCTION              64

4.16.2      KEY TARIFF RATES          65

4.16.3      PRICE IMPACT ANALYSIS             65

4.16.4      IMPACT ON COUNTRY/REGION                66

4.16.4.1  North America      66

4.16.4.1.1                US           66

4.16.4.1.2                Canada   66

4.16.4.1.3                Mexico   66

4.16.4.2  Europe   67

4.16.4.2.1                Germany                 67

4.16.4.2.2                France    67

4.16.4.2.3                UK          67

4.16.4.3  Asia Pacific            68

4.16.4.3.1                China      68

4.16.4.3.2                India       68

5               STRATEGIC DISRUPTIONS: PATENTS, DIGITAL, AND AI ADOPTION         69

5.1           KEY EMERGING TECHNOLOGIES              69

5.1.1        ARTIFICIAL INTELLIGENCE & MACHINE LEARNING (AI/ML)                 69

5.1.2        MOBILE COMPUTING & APPLICATION PLATFORMS                 69

5.1.3        CLOUD COMPUTING AND SAAS PLATFORM       69

5.2           COMPLEMENTARY TECHNOLOGIES       70

5.2.1        IOT AND TELEMATICS  70

5.2.2        GIS & LOCATING INTELLIGENCE              70

5.2.3        CRM & ERP INTEGRATIONS        70

5.3           TECHNOLOGY/PRODUCT ROADMAP    71

5.3.1        SHORT-TERM (2025–2027) | FOUNDATIONAL DIGITIZATION 71

5.3.2        MID-TERM (2027–2030) | INTELLIGENT INTEGRATION                 71

5.3.3        LONG-TERM (2030–2035+) | AUTONOMOUS OPERATIONS     72

5.4           PATENT ANALYSIS          72

5.4.1        LIST OF MAJOR PATENTS             73

5.5           IMPACT OF AI/GEN AI ON FIELD SERVICE MANAGEMENT MARKET               74

5.5.1        CASE STUDY      76

5.5.1.1    Use Case 1: Waters Delivers Trusted Partnerships Through Quality Field Service Outcomes         76

5.5.2        VENDOR INITIATIVES   76

5.5.2.1    Salesforce               76

5.5.2.2    PTC (ServiceMax)                76

5.5.3        BEST PRACTICES              77

5.5.4        INTERCONNECTED ADJACENT ECOSYSTEM AND IMPACT ON MARKET PLAYERS  77

5.5.5        CLIENT READINESS        77

6               REGULATORY LANDSCAPE         78

6.1           INTRODUCTION              78

6.2           REGIONAL REGULATIONS AND COMPLIANCE   78

6.2.1        REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS             78

6.2.2        REGULATIONS BY REGION          80

6.2.2.1    North America      80

6.2.2.2    Europe   81

6.2.2.3    Asia Pacific            82

6.2.2.4    Middle East & South Africa                 82

6.2.2.5    Latin America       82

6.2.3        INDUSTRY STANDARDS                83

6.2.3.1    General Data Protection Regulation 83

6.2.3.2    SEC Rule 17a-4     83

6.2.3.3    ISO/IEC 27001     83

6.2.3.4    System and Organization Controls 2 Type II  83

6.2.3.5    Financial Industry Regulatory Authority           83

6.2.3.6    Health Insurance Portability and Accountability Act     84

7               CUSTOMER LANDSCAPE & BUYING BEHAVIOR 85

7.1           DECISION-MAKING PROCESS     85

7.2           BUYER STAKEHOLDERS AND BUYING EVALUATION CRITERIA             86

7.3           BUYING CRITERIA           87

7.4           ADOPTION BARRIERS & INTERNAL CHALLENGES                 87

7.5           UNMET NEEDS IN VARIOUS END-USE INDUSTRIES                 88

8               FIELD SERVICE MANAGEMENT MARKET, BY OFFERING                 90

8.1           INTRODUCTION              91

8.1.1        OFFERING: FIELD SERVICE MANAGEMENT MARKET DRIVERS               91

8.2           SOLUTIONS        92

8.2.1        SCHEDULING, DISPATCH, & ROUTE OPTIMIZATION                 94

8.2.1.1    Enhancing workforce efficiency through intelligent scheduling                 94

8.2.1.2    Automated Scheduling & Workforce Planning                95

8.2.1.3    Field Resource Optimization              95

8.2.1.4    Predictive Scheduling          95

8.2.2        WORK ORDER MANAGEMENT   96

8.2.2.1    Streamlining operations with automated workflows to ensure accurate service execution  96

8.2.2.2    Work Order Creation & Tracking      97

8.2.2.3    Job Assignment & Workflow Automation         97

8.2.3        CUSTOMER MANAGEMENT        97

8.2.3.1    Elevating customer experience through connected engagement                 97

8.2.3.2    Proactive Customer Communication and Appointment Management          98

8.2.3.3    Personalized Service History and Predictive Maintenance                 99

8.2.4        REPORTING & ANALYTICS           99

8.2.4.1    Driving data-backed decisions with real-time insights   99

8.2.4.2    Data Visualization & BI Integration  100

8.2.4.3    Performance Dashboards   100

8.2.5        INVENTORY MANAGEMENT       100

8.2.5.1    Optimizing spare parts and asset availability for service delivery of consumables     100

8.2.5.2    Stock Reconciliation & Audit              101

8.2.5.3    Integration with Procurement Systems             102

8.2.6        SERVICE CONTRACT MANAGEMENT      102

8.2.6.1    Maximizing service value through contract automation systematic handling of customer agreements   102

8.2.6.2    Field Technician Inventory Tracking                103

8.2.6.3    Automatic Reordering and Alerts      103

8.2.7        OTHERS                103

8.3           SERVICES             104

8.3.1        CONSULTING    106

8.3.1.1    Guiding strategic transformation through expert consulting                 106

8.3.2        INTEGRATION & IMPLEMENTATION      107

8.3.2.1    Accelerating deployment with seamless system integration                 107

8.3.3        TRAINING & SUPPORT  108

8.3.3.1    Empowering users through continuous training and support                 108

9               FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE    109

9.1           INTRODUCTION              110

9.1.1        DEPLOYMENT MODE: FIELD SERVICE MANAGEMENT MARKET DRIVERS            110

9.2           ON PREMISES    111

9.2.1        STRENGTHENING CONTROL WITH SECURE ON-PREMISE DEPLOYMENT                111

9.3           CLOUD 112

9.3.1        DRIVING AGILITY AND SCALABILITY THROUGH CLOUD-BASED DEPLOYMENT  112

10            FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE     114

10.1         INTRODUCTION              115

10.1.1      ORGANIZATION SIZE: FIELD SERVICE MANAGEMENT MARKET DRIVERS            115

10.2         LARGE ENTERPRISES     117

10.2.1      ENHANCING OPERATIONAL EXCELLENCE IN LARGE-SCALE ENTERPRISES      117

10.3         SMES     118

10.3.1      ENABLING GROWTH AND EFFICIENCY FOR SMALL AND MEDIUM ENTERPRISES 118

11            FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL                 119

11.1         INTRODUCTION              120

11.1.1      VERTICAL: FIELD SERVICE MANAGEMENT MARKET DRIVERS               120

11.2         MANUFACTURING          122

11.2.1      OPTIMIZING PRODUCTION UPTIME THROUGH INTELLIGENT FIELD OPERATIONS          122

11.2.2      MANUFACTURING: APPLICATION AREAS             123

11.2.2.1  Asset Tracking      123

11.2.2.2  Inventory Management       123

11.2.2.3  Workforce Management      123

11.2.2.4  Others (Quality Control and Field Service Operations)                 123

11.3         TRANSPORTATION & LOGISTICS              123

11.3.1      STREAMLINING FLEET AND DELIVERY EFFICIENCY WITH FSM SOLUTIONS 123

11.3.2      TRANSPORTATION & LOGISTICS: APPLICATION AREAS                 124

11.3.2.1  Fleet Management                124

11.3.2.2  Route Optimization              125

11.3.2.3  Workforce Management      125

11.3.2.4  Inventory & Warehouse Management               125

11.4         CONSTRUCTION & REAL ESTATE             125

11.4.1      DRIVING PROJECT EFFICIENCY WITH CONNECTED FIELD OPERATIONS TO IMPROVE WORKFORCE PRODUCTIVITY                 125

11.4.2      CONSTRUCTION & REAL ESTATE: APPLICATION AREAS                 126

11.4.2.1  Work Order Management   126

11.4.2.2  Job Scheduling & Dispatch 126

11.4.2.3  Project Scheduling & Planning          127

11.4.2.4  Equipment & Asset Management      127

11.5         HEALTHCARE & LIFE SCIENCES 127

11.5.1      ENSURING EQUIPMENT UPTIME AND COMPLIANCE IN CRITICAL ENVIRONMENTS         127

11.5.2      HEALTHCARE & LIFE SCIENCES: APPLICATION AREAS                 128

11.5.2.1  Medical Equipment Maintenance      128

11.5.2.2  Patient Care Services           128

11.5.2.3  Remote Patient Monitoring                 128

11.5.2.4  Pharmaceutical Logistics    128

11.6         ENERGY & UTILITIES     129

11.6.1      EMPOWERING RELIABLE SERVICE DELIVERY THROUGH SMART FIELD MANAGEMENT    129

11.6.2      ENERGY & UTILITIES: APPLICATION AREAS        130

11.6.2.1  Asset Maintenance & Management   130

11.6.2.2  Field Workforce Management            130

11.6.2.3  Compliance & Audits           130

11.6.2.4  Grid Maintenance & Operations       130

11.7         TELECOMMUNICATION               130

11.7.1      IMPROVING NETWORK MAINTENANCE THROUGH AUTOMATED FIELD COORDINATION   130

11.7.2      TELECOMMUNICATIONS: APPLICATION AREAS                 131

11.7.2.1  Equipment Configuration & Optimization       131

11.7.2.2  Workforce Scheduling & Dispatch    132

11.7.2.3  Inventory Management       132

11.7.2.4  Customer Service & On-site Support                132

11.7.2.5  Compliance & Regulatory Management            132

11.8         IT & ITES              132

11.8.1      DELIVERING SEAMLESS TECH SUPPORT THROUGH INTELLIGENT SERVICE AUTOMATION  132

11.8.2      IT & ITES: APPLICATION AREAS 133

11.8.2.1  Asset Tracking & Inventory Management        133

11.8.2.2  Software Deployment & Updates      134

11.8.2.3  Emergency Response & Disaster Recovery      134

11.8.2.4  Data Center Support            134

11.9         OIL & GAS            134

11.9.1      ENHANCING ASSET RELIABILITY THROUGH PREDICTIVE FIELD SERVICE MANAGEMENT       134

11.9.2      OIL & GAS: APPLICATION AREAS               135

11.9.2.1  Asset Maintenance & Management   135

11.9.2.2  Field Inspection & Audits   135

11.9.2.3  Health, Safety, & Environmental Compliance 136

11.10       OTHER VERTICALS         136

12            FIELD SERVICE MANAGEMENT MARKET, BY REGION                 137

12.1         INTRODUCTION              138

12.2         NORTH AMERICA             139

12.2.1      US           144

12.2.1.1  Adoption of IoT connectivity to boost demand for field service management          144

12.2.2      CANADA               145

12.2.2.1  Government-driven digital modernization to accelerate FSM adoption 145

12.3         EUROPE               146

12.3.1      UK          150

12.3.1.1  Adoption of 5G connectivity to accelerate digital transformation and operational efficiency in field service management 150

12.3.2      GERMANY           151

12.3.2.1  Rising electric vehicle production to fuel demand for advanced field service management solutions   151

12.3.3      FRANCE                152

12.3.3.1  Renewable energy expansion to accelerate adoption of service management solutions         152

12.3.4      ITALY    153

12.3.4.1  Expansion of hydropower infrastructure to drive demand for advanced field service management solutions 153

12.3.5      REST OF EUROPE             153

12.4         ASIA PACIFIC     154

12.4.1      CHINA  159

12.4.1.1  Driving FSM growth through expanding industrial automation landscape to boost demand 159

12.4.2      JAPAN   160

12.4.2.1  Adoption of industrial automation and robotics to accelerate FSM deployment            160

12.4.3      INDIA    161

12.4.3.1  Data privacy regulations to propel demand for secure field service management          161

12.4.4      REST OF ASIA PACIFIC   162

12.5         MIDDLE EAST & AFRICA                162

12.5.1      GULF COOPERATION COUNCIL                166

12.5.1.1  UAE        168

12.5.1.1.1                Empowering smart infrastructure with advanced FSM solutions 168

12.5.1.2  Kingdom of Saudi Arabia    169

12.5.1.2.1                Expanding 5G coverage to drive market           169

12.5.1.3  Rest of Gulf Cooperation Council (GCC) Countries      169

12.5.2      SOUTH AFRICA 170

12.5.2.1  Enhancing growth through rising internet penetration to drive market    170

12.5.3      REST OF MIDDLE EAST & AFRICA             171

12.6         LATIN AMERICA                171

12.6.1      BRAZIL 176

12.6.1.1  Expanding mobile internet connectivity to fuel technology-driven efficiency                176

12.6.2      MEXICO                176

12.6.2.1  Expanding internet connectivity to accelerate digital transformation and IoT-driven field service management             176

12.6.3      REST OF LATIN AMERICA             177

13            COMPETITIVE LANDSCAPE         179

13.1         INTRODUCTION              179

13.2         KEY PLAYER STRATEGIES/RIGHT TO WIN, 2023–2025                 179

13.3         REVENUE ANALYSIS, 2020–2024  181

13.4         MARKET SHARE ANALYSIS, 2024                 181

13.5         PRODUCT COMPARISON              184

13.5.1      SAP         184

13.5.2      ORACLE                185

13.5.3      MICROSOFT       185

13.5.4      IFS          185

13.5.5      SALESFORCE      185

13.6         COMPANY EVALUATION MATRIX: KEY PLAYERS, 2024                 185

13.6.1      STARS   186

13.6.2      EMERGING LEADERS     186

13.6.3      PERVASIVE PLAYERS      187

13.6.4      PARTICIPANTS 187

13.6.5      COMPANY FOOTPRINT: KEY PLAYERS, 2024         188

13.6.5.1  Company footprint               188

13.6.5.2  Region footprint   188

13.6.5.3  Offering footprint 189

13.6.5.4  Vertical footprint  189

13.7         COMPANY EVALUATION MATRIX: STARTUPS/SMES, 2024        190

13.7.1      PROGRESSIVE COMPANIES         190

13.7.2      RESPONSIVE COMPANIES            190

13.7.3      DYNAMIC COMPANIES  191

13.7.4      STARTING BLOCKS         191

13.7.5      COMPETITIVE BENCHMARKING: STARTUP/SMES, 2024                 192

13.7.5.1  Detailed list of key startups/SMEs    192

13.7.5.2  Competitive benchmarking of key startups/SMEs          192

13.8         COMPANY VALUATION AND FINANCIAL METRICS                 193

13.8.1      COMPANY VALUATION OF KEY VENDORS           193

13.8.2      FINANCIAL METRICS OF KEY VENDORS 193

13.9         COMPETITIVE SCENARIO             194

13.9.1      PRODUCT LAUNCHES   194

13.9.2      DEALS  200

14            COMPANY PROFILES      204

14.1         INTRODUCTION              204

14.2         KEY PLAYERS     204

14.2.1      ORACLE                204

14.2.1.1  Business overview 204

14.2.1.2  Products/Solutions/Services offered 205

14.2.1.3  Recent developments           206

14.2.1.3.1                Product launches  206

14.2.1.3.2                Deals      208

14.2.1.4  MnM view              208

14.2.1.4.1                Right to win           208

14.2.1.4.2                Strategic choices   208

14.2.1.4.3                Weaknesses and competitive threats 208

14.2.2      MICROSOFT       209

14.2.2.1  Business overview 209

14.2.2.2  Products/Solutions/Services offered 210

14.2.2.3  Recent developments           211

14.2.2.3.1                Product launches  211

14.2.2.4  MnM view              211

14.2.2.4.1                Right to win           211

14.2.2.4.2                Strategic choices   212

14.2.2.4.3                Weaknesses and competitive threats 212

14.2.3      SALESFORCE      213

14.2.3.1  Business overview 213

14.2.3.2  Products/Solutions/Services offered 214

14.2.3.3  Recent developments           215

14.2.3.3.1                Product launches  215

14.2.3.3.2                Deals      216

14.2.3.4  MnM view              217

14.2.3.4.1                Right to win           217

14.2.3.4.2                Strategic choices   217

14.2.3.4.3                Weaknesses and competitive threats 217

14.2.4      IFS          218

14.2.4.1  Business overview 218

14.2.4.2  Products/Solutions/Services offered 218

14.2.4.3  Recent developments           219

14.2.4.3.1                Deals      219

14.2.4.4  MnM view              220

14.2.4.4.1                Right to win           220

14.2.4.4.2                Strategic choices   220

14.2.4.4.3                Weaknesses and competitive threats 220

14.2.5      SAP         221

14.2.5.1  Business overview 221

14.2.5.2  Products/Solutions/Services offered 222

14.2.5.3  Recent developments           223

14.2.5.3.1                Product launches  223

14.2.5.3.2                Deals      223

14.2.5.4  MnM view              224

14.2.5.4.1                Right to win           224

14.2.5.4.2                Strategic choices   224

14.2.5.4.3                Weaknesses and competitive threats 224

14.2.6      INFOR   225

14.2.6.1  Business overview 225

14.2.6.2  Products/Solutions/Services offered 225

14.2.7      TRIMBLE              226

14.2.7.1  Business overview 226

14.2.7.2  Products/Solutions/Services offered 227

14.2.7.3  Recent developments           229

14.2.7.3.1                Product launches  229

14.2.8      COMARCH           231

14.2.8.1  Business overview 231

14.2.8.2  Products/Solutions/Services offered 231

14.2.8.2.1                Deals      232

14.2.9      OVERIT 233

14.2.9.1  Business overview 233

14.2.9.2  Products/Solutions/Services offered 233

14.2.9.3  Recent developments           234

14.2.9.3.1                Product launches and enhancements                 234

14.2.9.3.2                Deals      234

14.2.10   PTC        235

14.2.10.1                 Business overview 235

14.2.10.2                 Products/Solutions/Services offered 236

14.2.10.3                 Recent developments           237

14.2.10.3.1             Product launches and enhancements                 237

14.2.10.3.2             Deals      237

14.3         OTHER PLAYERS              238

14.3.1      SERVICEPOWER                238

14.3.2      SYNCRON            239

14.3.3      FIELDAWARE     240

14.3.4      ZINIER  241

14.3.5      ACCRUENT         242

14.3.6      PRAXEDO            243

14.3.7      FIELDEZ               244

14.3.8      FIELDEDGE        245

14.3.9      JOBBER 246

14.3.10   SERVICETITAN 247

14.3.11   PEGASYSTEMS  248

14.3.12   SKEDULO            249

14.3.13   SERVICE FUSION              250

14.3.14   HUSKY INTELLIGENCE 251

14.3.15   FIELDPULSE      252

14.3.16   WORKIZ                253

14.3.17   KICKSERV            254

14.3.18   DASSAULT SYSTEMS      255

15            RESEARCH METHODOLOGY       256

15.1         RESEARCH APPROACH  256

15.1.1      SECONDARY DATA          257

15.1.1.1  Key data from secondary sources       258

15.1.2      PRIMARY DATA 258

15.1.2.1  Key data from primary sources           258

15.1.2.2  Breakup of primary profiles                259

15.1.2.3  Key industry insights           260

15.2         MARKET BREAKUP AND DATA TRIANGULATION                 261

15.3         MARKET SIZE ESTIMATION         262

15.3.1      TOP-DOWN APPROACH                263

15.3.2      BOTTOM-UP APPROACH              263

15.3.3      MARKET ESTIMATION APPROACHES     265

15.4         MARKET FORECAST       266

15.5         RESEARCH ASSUMPTIONS           267

15.6         RESEARCH LIMITATIONS             268

16            ADJACENT AND RELATED MARKETS      269

16.1         INTRODUCTION              269

16.1.1      RELATED MARKETS        269

16.1.2      LIMITATIONS    269

16.2         WORK FORCE MANAGEMENT MARKET 269

16.3         WORK ORDER MANAGEMENT SYSTEMS MARKET                 270

17            APPENDIX           271

17.1         DISCUSSION GUIDE        271

17.2         KNOWLEDGESTORE: MARKETSANDMARKETS’  SUBSCRIPTION PORTAL                276

17.3         CUSTOMIZATION OPTIONS        278

17.4         RELATED REPORTS         278

17.5         AUTHOR DETAILS           279

LIST OF TABLES

TABLE 1                USD EXCHANGE RATES, 2019–2024            31

TABLE 2                PORTER’S FIVE FORCES ANALYSIS: FIELD SERVICE MANAGEMENT MARKET            48

TABLE 3                GDP PERCENTAGE CHANGE, BY KEY COUNTRIES, 2021–2029   51

TABLE 4                ROLES OF COMPANIES IN ECOSYSTEM 56

TABLE 5                INDICATIVE PRICING OF KEY PLAYERS, BY SOLUTION, 2025                58

TABLE 6                FIELD SERVICE MANAGEMENT MARKET: KEY CONFERENCES AND EVENTS,

2025–2026              59

TABLE 7                US ADJUSTED RECIPROCAL TARIFF RATES                 65

TABLE 8                EXPECTED CHANGE IN PRICES AND LIKELY IMPACT ON END END-USER MARKET DUE TO TARIFF IMPACT                 65

TABLE 9                LIST OF MAJOR PATENTS             73

TABLE 10              INTERCONNECTED ADJACENT ECOSYSTEM AND IMPACT ON MARKET PLAYERS        77

TABLE 11              NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS                 78

TABLE 12              EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS           79

TABLE 13              ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS                 79

TABLE 14              REST OF WORLD: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS                 79

TABLE 15              INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR KEY VERTICALS   86

TABLE 16              KEY BUYING CRITERIA FOR TOP THREE VERTICALS         87

TABLE 17              FIELD SERVICE MANAGEMENT MARKET: UNMET NEEDS IN KEY END-USE INDUSTRIES    88

TABLE 18              FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2020–2024 (USD MILLION)            92

TABLE 19              FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2025–2030 (USD MILLION)            92

TABLE 20              FIELD SERVICE MANAGEMENT MARKET, BY SOLUTION,

2020–2024 (USD MILLION)            92

TABLE 21              FIELD SERVICE MANAGEMENT MARKET, BY SOLUTION,

2025–2030 (USD MILLION)            93

TABLE 22              SOLUTIONS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            93

TABLE 23              SOLUTIONS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            93

TABLE 24              SCHEDULING, DISPATCH, & ROUTE OPTIMIZATION: FIELD SERVICE MANAGEMENT MARKET, BY REGION, 2020–2024 (USD MILLION)          94

TABLE 25              SCHEDULING, DISPATCH, & ROUTE OPTIMIZATION: FIELD SERVICE MANAGEMENT MARKET, BY REGION, 2025–2030 (USD MILLION)          94

TABLE 26              WORK ORDER MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2020–2024 (USD MILLION)   96

TABLE 27              WORK ORDER MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2025–2030 (USD MILLION)   96

TABLE 28              CUSTOMER MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2020–2024 (USD MILLION)            98

TABLE 29              CUSTOMER MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2025–2030 (USD MILLION)            98

TABLE 30              REPORTING & ANALYTICS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2020–2024 (USD MILLION)            99

TABLE 31              REPORTING & ANALYTICS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2025–2030 (USD MILLION)            100

TABLE 32              INVENTORY MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2020–2024 (USD MILLION)            101

TABLE 33              INVENTORY MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2025–2030 (USD MILLION)            101

TABLE 34              SERVICE CONTRACT MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2020–2024 (USD MILLION)   102

TABLE 35              SERVICE CONTRACT MANAGEMENT: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2025–2030 (USD MILLION)   103

TABLE 36              OTHERS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            104

TABLE 37              OTHERS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            104

TABLE 38              FIELD SERVICE MANAGEMENT MARKET, BY SERVICES, 2020–2024 (USD MILLION)      105

TABLE 39              FIELD SERVICE MANAGEMENT MARKET, BY SERVICES, 2025–2030 (USD MILLION)      105

TABLE 40              SERVICES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            105

TABLE 41              SERVICES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            105

TABLE 42              CONSULTING: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            106

TABLE 43              CONSULTING: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            106

TABLE 44              INTEGRATION & IMPLEMENTATION: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2020–2024 (USD MILLION)   107

TABLE 45              INTEGRATION & IMPLEMENTATION: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2025–2030 (USD MILLION)   107

TABLE 46              TRAINING & SUPPORT: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2020–2024 (USD MILLION)            108

TABLE 47              TRAINING & SUPPORT: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2025–2030 (USD MILLION)            108

TABLE 48              FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,

2020–2024 (USD MILLION)            111

TABLE 49              FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,

2025–2030 (USD MILLION)            111

TABLE 50              ON-PREMISES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            112

TABLE 51              ON-PREMISES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            112

TABLE 52              CLOUD: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            113

TABLE 53              CLOUD: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            113

TABLE 54              FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            116

TABLE 55              FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            116

TABLE 56              LARGE ENTERPRISES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2020–2024 (USD MILLION)            117

TABLE 57              LARGE ENTERPRISES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2025–2030 (USD MILLION)            117

TABLE 58              SMES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            118

TABLE 59              SMES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            118

TABLE 60              FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL, 2020–2024 (USD MILLION)     121

TABLE 61              FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL, 2025–2030 (USD MILLION)     121

TABLE 62              MANUFACTURING: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            122

TABLE 63              MANUFACTURING: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            122

TABLE 64              TRANSPORTATION & LOGISTICS: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2020–2024 (USD MILLION)   124

TABLE 65              TRANSPORTATION & LOGISTICS: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2025–2030 (USD MILLION)   124

TABLE 66              CONSTRUCTION & REAL ESTATE: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2020–2024 (USD MILLION)   126

TABLE 67              CONSTRUCTION & REAL ESTATE: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2025–2030 (USD MILLION)   126

TABLE 68              HEALTHCARE & LIFE SCIENCES: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2020–2024 (USD MILLION)   127

TABLE 69              HEALTHCARE & LIFE SCIENCES: FIELD SERVICE MANAGEMENT MARKET,

BY REGION, 2025–2030 (USD MILLION)   128

TABLE 70              ENERGY & UTILITIES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            129

TABLE 71              ENERGY & UTILITIES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            129

TABLE 72              TELECOMMUNICATIONS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2020–2024 (USD MILLION)            131

TABLE 73              TELECOMMUNICATIONS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,  2025–2030 (USD MILLION)            131

TABLE 74              IT & ITES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            133

TABLE 75              IT & ITES: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            133

TABLE 76              OIL & GAS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            135

TABLE 77              OIL & GAS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            135

TABLE 78              OTHERS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2020–2024 (USD MILLION)            136

TABLE 79              OTHERS: FIELD SERVICE MANAGEMENT MARKET, BY REGION,

2025–2030 (USD MILLION)            136

TABLE 80              FIELD SERVICE MANAGEMENT MARKET, BY REGION, 2020–2024 (USD MILLION)          138

TABLE 81              FIELD SERVICE MANAGEMENT MARKET, BY REGION, 2025–2030 (USD MILLION)          139

TABLE 82              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2020–2024 (USD MILLION)            140

TABLE 83              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2025–2030 (USD MILLION)            140

TABLE 84              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTION,

2020–2024 (USD MILLION)            141

TABLE 85              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTION,

2025–2030 (USD MILLION)            141

TABLE 86              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE,  2020–2024 (USD MILLION)            141

TABLE 87              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE,  2025–2030 (USD MILLION)            142

TABLE 88              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2020–2024 (USD MILLION) 142

TABLE 89              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2025–2030 (USD MILLION) 142

TABLE 90              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 142

TABLE 91              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 143

TABLE 92              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2020–2024 (USD MILLION)            143

TABLE 93              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2025–2030 (USD MILLION)            143

TABLE 94              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2020–2024 (USD MILLION)            144

TABLE 95              NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2025–2030 (USD MILLION)            144

TABLE 96              US: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            144

TABLE 97              US: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            145

TABLE 98              CANADA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            145

TABLE 99              CANADA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            145

TABLE 100            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2020–2024 (USD MILLION)            146

TABLE 101            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2025–2030 (USD MILLION)            146

TABLE 102            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTIONS,

2020–2024 (USD MILLION)            147

TABLE 103            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTIONS,

2025–2030 (USD MILLION)            147

TABLE 104            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE,

2020–2024 (USD MILLION)            147

TABLE 105            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY SERVICES TYPE,

2025–2030 (USD MILLION)            148

TABLE 106            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,

2020–2024 (USD MILLION)            148

TABLE 107            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,

2025–2030 (USD MILLION)            148

TABLE 108            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            148

TABLE 109            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            149

TABLE 110            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2020–2024 (USD MILLION)            149

TABLE 111            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2025–2030 (USD MILLION)            149

TABLE 112            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2020–2024 (USD MILLION)            150

TABLE 113            EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2025–2030 (USD MILLION)            150

TABLE 114            UK: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            151

TABLE 115            UK: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            151

TABLE 116            GERMANY: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2020–2024 (USD MILLION)                 151

TABLE 117            GERMANY: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2025–2030 (USD MILLION)                 152

TABLE 118            FRANCE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            152

TABLE 119            FRANCE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            152

TABLE 120            ITALY: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            153

TABLE 121            ITALY: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            153

TABLE 122            REST OF EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 154

TABLE 123            REST OF EUROPE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 154

TABLE 124            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2020–2024 (USD MILLION)            155

TABLE 125            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2025–2030 (USD MILLION)            155

TABLE 126            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTION,

2020–2024 (USD MILLION)            156

TABLE 127            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTION,

2025–2030 (USD MILLION)            156

TABLE 128            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE,

2020–2024 (USD MILLION)            156

TABLE 129            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE,

2025–2030 (USD MILLION)            157

TABLE 130            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,  2020–2024 (USD MILLION)                 157

TABLE 131            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,  2025–2030 (USD MILLION)                 157

TABLE 132            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2020–2024 (USD MILLION)                 157

TABLE 133            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2025–2030 (USD MILLION)                 158

TABLE 134            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2020–2024 (USD MILLION)            158

TABLE 135            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2025–2030 (USD MILLION)            158

TABLE 136            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2020–2024 (USD MILLION)            159

TABLE 137            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2025–2030 (USD MILLION)            159

TABLE 138          CHINA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            160

TABLE 139          CHINA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            160

TABLE 140            JAPAN: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)          160

TABLE 141            JAPAN: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            161

TABLE 142            INDIA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)          161

TABLE 143            INDIA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            161

TABLE 144            REST OF ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2020–2024 (USD MILLION) 162

TABLE 145            REST OF ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2025–2030 (USD MILLION) 162

TABLE 146            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,  2020–2024 (USD MILLION)            163

TABLE 147            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,  2025–2030 (USD MILLION)            163

TABLE 148            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTIONS,  2020–2024 (USD MILLION)            163

TABLE 149            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTIONS,  2025–2030 (USD MILLION)            164

TABLE 150            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE, 2020–2024 (USD MILLION)            164

TABLE 151            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE, 2025–2030 (USD MILLION)            164

TABLE 152            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2020–2024 (USD MILLION) 164

TABLE 153            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2025–2030 (USD MILLION) 165

TABLE 154            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2020–2024 (USD MILLION)         165

TABLE 155            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2025–2030 (USD MILLION)         165

TABLE 156            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,  2020–2024 (USD MILLION)            165

TABLE 157            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,  2025–2030 (USD MILLION)            166

TABLE 158            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,  2020–2024 (USD MILLION)            166

TABLE 159            MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,  2025–2030 (USD MILLION)            166

TABLE 160            GULF COOPERATION COUNCIL: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2020–2024 (USD MILLION)         167

TABLE 161            GULF COOPERATION COUNCIL: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2025–2030 (USD MILLION)         167

TABLE 162            GULF COOPERATION COUNCIL: FIELD SERVICE MANAGEMENT MARKET,

BY COUNTRY, 2020–2024 (USD MILLION)               167

TABLE 163            GULF COOPERATION COUNCIL: FIELD SERVICE MANAGEMENT MARKET,

BY COUNTRY, 2025–2030 (USD MILLION)               168

TABLE 164            UAE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            168

TABLE 165            UAE: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            168

TABLE 166            KINGDOM OF SAUDI ARABIA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2020–2024 (USD MILLION)         169

TABLE 167            KINGDOM OF SAUDI ARABIA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2025–2030 (USD MILLION)         169

TABLE 168            REST OF GCC: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2020–2024 (USD MILLION)                 170

TABLE 169            REST OF GCC: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2025–2030 (USD MILLION)                 170

TABLE 170            SOUTH AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2020–2024 (USD MILLION)                 170

TABLE 171            SOUTH AFRICA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2025–2030 (USD MILLION)                 171

TABLE 172            REST OF MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2020–2024 (USD MILLION)         171

TABLE 173            REST OF MIDDLE EAST & AFRICA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2025–2030 (USD MILLION)         171

TABLE 174            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2020–2024 (USD MILLION)            172

TABLE 175            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY OFFERING,

2025–2030 (USD MILLION)            172

TABLE 176            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTIONS,

2020–2024 (USD MILLION)            172

TABLE 177            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SOLUTIONS,

2025–2030 (USD MILLION)            173

TABLE 178            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE,  2020–2024 (USD MILLION)                 173

TABLE 179            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY SERVICE TYPE,  2025–2030 (USD MILLION)                 173

TABLE 180            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,  2020–2024 (USD MILLION)                 173

TABLE 181            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY DEPLOYMENT MODE,  2025–2030 (USD MILLION)                 174

TABLE 182            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2020–2024 (USD MILLION)                 174

TABLE 183            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,  2025–2030 (USD MILLION)                 174

TABLE 184            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2020–2024 (USD MILLION)            174

TABLE 185            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY VERTICAL,

2025–2030 (USD MILLION)            175

TABLE 186            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2020–2024 (USD MILLION)          175

TABLE 187            LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET, BY COUNTRY,

2025–2030 (USD MILLION)            175

TABLE 188            BRAZIL: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)            176

TABLE 189            BRAZIL: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            176

TABLE 190            MEXICO: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2020–2024 (USD MILLION)          177

TABLE 191            MEXICO: FIELD SERVICE MANAGEMENT MARKET, BY ORGANIZATION SIZE,

2025–2030 (USD MILLION)            177

TABLE 192            REST OF LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2020–2024 (USD MILLION)         178

TABLE 193            REST OF LATIN AMERICA: FIELD SERVICE MANAGEMENT MARKET,

BY ORGANIZATION SIZE, 2025–2030 (USD MILLION)         178

TABLE 194            FIELD SERVICE MANAGEMENT MARKET: OVERVIEW OF STRATEGIES ADOPTED

BY KEY PLAYERS, 2023–2025          179

TABLE 195            MARKET SHARE OF KEY VENDORS, 2024                 182

TABLE 196            FIELD SERVICE MANAGEMENT MARKET: REGION FOOTPRINT     188

TABLE 197            FIELD SERVICE MANAGEMENT MARKET: OFFERING FOOTPRINT 189

TABLE 198            FIELD SERVICE MANAGEMENT MARKET: VERTICAL FOOTPRINT 189

TABLE 199            FIELD SERVICE MANAGEMENT MARKET: LIST OF KEY STARTUPS/SMES              192

TABLE 200            FIELD SERVICE MANAGEMENT MARKET: COMPETITIVE BENCHMARKING OF KEY STARTUPS/SMES                 192

TABLE 201            FIELD SERVICE MANAGEMENT MARKET: PRODUCT LAUNCHES,

MARCH 2023–OCTOBER 2025       194

TABLE 202          FIELD SERVICE MANAGEMENT MARKET: DEALS, OCTOBER 2023–OCTOBER 2025  201

TABLE 203            ORACLE: COMPANY OVERVIEW                204

TABLE 204            ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED             205

TABLE 205            ORACLE: PRODUCT LAUNCHES AND ENHANCEMENTS             206

TABLE 206            ORACLE: DEALS                208

TABLE 207            MICROSOFT: COMPANY OVERVIEW        209

TABLE 208            MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED    210

TABLE 209            MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS             211

TABLE 210            SALESFORCE: COMPANY OVERVIEW      213

TABLE 211            SALESFORCE: PRODUCTS/SOLUTIONS/SERVICES OFFERED    214

TABLE 212            SALESFORCE: PRODUCT LAUNCHES AND ENHANCEMENTS             215

TABLE 213            SALESFORCE: DEALS      216

TABLE 214            IFS: COMPANY OVERVIEW           218

TABLE 215            IFS: PRODUCTS/SOLUTIONS/SERVICES OFFERED             218

TABLE 216            IFS: DEALS           219

TABLE 217            SAP: COMPANY OVERVIEW         221

TABLE 218            SAP: PRODUCTS/SOLUTIONS/SERVICES OFFERED             222

TABLE 219            SAP: PRODUCT LAUNCHES AND ENHANCEMENTS             223

TABLE 220            SAP: DEALS         223

TABLE 221            INFOR: COMPANY OVERVIEW    225

TABLE 222            INFOR: PRODUCTS/SOLUTIONS/SERVICES OFFERED             225

TABLE 223            TRIMBLE: COMPANY OVERVIEW               226

TABLE 224            TRIMBLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED             227

TABLE 225            TRIMBLE: PRODUCT LAUNCHES AND ENHANCEMENTS             229

TABLE 226            COMARCH: COMPANY OVERVIEW           231

TABLE 227            COMARCH: PRODUCTS/SOLUTIONS/SERVICES OFFERED             231

TABLE 228            COMARCH: DEALS           232

TABLE 229            OVERIT: COMPANY OVERVIEW 233

TABLE 230            OVERIT: PRODUCTS/SOLUTIONS/SERVICES OFFERED             233

TABLE 231            OVERIT: DEALS 234

TABLE 232            PTC: COMPANY OVERVIEW         235

TABLE 233            PTC: PRODUCTS/SOLUTIONS/SERVICES OFFERED             236

TABLE 234            PTC: PRODUCT LAUNCHES AND ENHANCEMENTS             237

TABLE 235            PTC: DEALS        237

TABLE 236            FACTOR ANALYSIS          266

TABLE 237            WORKFORCE MANAGEMENT MARKET, BY COMPONENT,

2018–2025 (USD MILLION)            269

TABLE 238            WORKFORCE MANAGEMENT MARKET, BY SERVICE, 2018–2025 (USD MILLION)         270

TABLE 239            WORK ORDER MANAGEMENT SYSTEMS MARKET, BY COMPONENT,

2016–2023 (USD MILLION)            270

TABLE 240            WORK ORDER MANAGEMENT SYSTEMS MARKET, BY DEPLOYMENT TYPE,

2016–2023 (USD MILLION)            270

LIST OF FIGURES

FIGURE 1              KEY INSIGHTS AND MARKET HIGHLIGHTS                 33

FIGURE 2              FIELD SERVICE MANAGEMENT MARKET, 2025–2030        34

FIGURE 3              MAJOR STRATEGIES ADOPTED BY KEY PLAYERS IN FIELD SERVICE MANAGEMENT MARKET (2020–2025) 34

FIGURE 4              DISRUPTIVE TRENDS IMPACTING GROWTH OF FIELD SERVICE MANAGEMENT MARKET               35

FIGURE 5              HIGH-GROWTH SEGMENTS AND EMERGING FRONTIERS IN FIELD SERVICE MANAGEMENT MARKET, 2025                 36

FIGURE 6              ASIA PACIFIC TO REGISTER HIGHEST GROWTH DURING FORECAST PERIOD       37

FIGURE 7              SMALL AND MEDIUM ENTERPRISES TO INVEST IN AFFORDABLE FSM SOFTWARE TO STREAMLINE FIELD OPERATIONS AND ENHANCE CUSTOMER SERVICE          38

FIGURE 8              SOLUTIONS SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE THROUGHOUT FORECAST PERIOD                 38

FIGURE 9              LARGE ENTERPRISES SEGMENT TO HOLD LARGER MARKET SHARE DURING FORECAST PERIOD   39

FIGURE 10            MANUFACTURING SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE BY 2030  39

FIGURE 11            ASIA PACIFIC TO EMERGE AS BEST MARKET FOR INVESTMENT IN NEXT FIVE YEARS          40

FIGURE 12            FIELD SERVICE MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES                 41

FIGURE 13            PORTER’S FIVE FORCES ANALYSIS: FIELD SERVICES MANAGEMENT MARKET          49

FIGURE 14            INTERNATIONAL INVESTMENT IN DIGITAL ECONOMY          53

FIGURE 15            FIELD SERVICE MANAGEMENT MARKET: SUPPLY CHAIN ANALYSIS             54

FIGURE 16            FIELD SERVICE MANAGEMENT ECOSYSTEM                 56

FIGURE 17            AVERAGE SELLING PRICE TREND OF FIELD SERVICE MANAGEMENT, BY REGION, 2022–2024                 58

FIGURE 18            FIELD SERVICE MANAGEMENT MARKET: TRENDS/DISRUPTIONS IMPACTING BUYERS      60

FIGURE 19            LEADING FIELD SERVICE MANAGEMENT VENDORS, BY NUMBER OF INVESTORS AND FUNDING ROUNDS, 2024        61

FIGURE 20            NUMBER OF PATENTS PUBLISHED, 2014–2024                 73

FIGURE 21            IMPACT OF AI/GEN AI ON FIELD SERVICE MANAGEMENT MARKET               75

FIGURE 22            FIELD SERVICE MANAGEMENT MARKET: DECISION-MAKING FACTORS    85

FIGURE 23            INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS   86

FIGURE 24            KEY BUYING CRITERIA FOR TOP THREE VERTICALS         87

FIGURE 25            FIELD SERVICE MANAGEMENT MARKET: ADOPTION BARRIERS & INTERNAL CHALLENGES             88

FIGURE 26            SOLUTIONS SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD       91

FIGURE 27            ON-PREMISES SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD    110

FIGURE 28            LARGE ENTERPRISES SEGMENT TO LEAD MARKET DURING FORECAST PERIOD    116

FIGURE 29            MANUFACTURING SEGMENT TO DOMINATE MARKET DURING FORECAST PERIOD    120

FIGURE 30            ASIA PACIFIC TO HOLD LARGEST MARKET DURING FORECAST PERIOD       138

FIGURE 31            NORTH AMERICA: FIELD SERVICE MANAGEMENT MARKET SNAPSHOT       140

FIGURE 32            ASIA PACIFIC: FIELD SERVICE MANAGEMENT MARKET SNAPSHOT       155

FIGURE 33            REVENUE ANALYSIS OF KEY VENDORS, 2020–2024        181

FIGURE 34            FIELD SERVICE MANAGEMENT MARKET: MARKET SHARE ANALYSIS, 2024                 182

FIGURE 35            FIELD SERVICE MANAGEMENT MARKET: COMPARATIVE ANALYSIS OS VENDOR PRODUCTS          184

FIGURE 36            COMPANY EVALUATION MATRIX FOR KEY PLAYERS: CRITERIA WEIGHTAGE             186

FIGURE 37            FIELD SERVICE MANAGEMENT MARKET: COMPANY EVALUATION MATRIX

(KEY PLAYERS), 2024       187

FIGURE 38            FIELD SERVICE MANAGEMENT MARKET: COMPANY FOOTPRINT 188

FIGURE 39            EVALUATION MATRIX FOR STARTUPS/SMES: CRITERIA WEIGHTAGE 190

FIGURE 40            FIELD SERVICE MANAGEMENT MARKET: COMPANY EVALUATION MATRIX (STARTUPS/SMES), 2024                 191

FIGURE 41            COMPANY VALUATION OF KEY VENDORS                 193

FIGURE 42            FINANCIAL METRICS OF KEY VENDORS 193

FIGURE 43            YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK BETA OF KEY VENDORS      194

FIGURE 44            ORACLE: COMPANY SNAPSHOT                205

FIGURE 45            MICROSOFT: COMPANY SNAPSHOT        210

FIGURE 46            SALESFORCE: COMPANY SNAPSHOT      214

FIGURE 47            SAP: COMPANY SNAPSHOT         222

FIGURE 48            TRIMBLE: COMPANY SNAPSHOT              227

FIGURE 49            PTC: COMPANY SNAPSHOT        236

FIGURE 50            FIELD SERVICES MANAGEMENT MARKET: RESEARCH DESIGN         257

FIGURE 51            BREAKUP OF PRIMARY INTERVIEWS, BY COMPANY TYPE, DESIGNATION, AND REGION  259

FIGURE 52            FIELD SERVICE MANAGEMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES                262

FIGURE 53            MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH                263

FIGURE 54            MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH              264

FIGURE 55            FIELD SERVICE MANAGEMENT MARKET: RESEARCH FLOW             264

FIGURE 56            MARKET SIZE ESTIMATION METHODOLOGY: SUPPLY-SIDE ANALYSIS                 265

FIGURE 57            MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH FROM SUPPLY SIDE – COLLECTIVE REVENUE OF VENDORS                 265

FIGURE 58            FIELD SERVICE MANAGEMENT MARKET: DEMAND-SIDE APPROACH          266

MarketsandMarkets（マーケッツアンドマーケッツ）は世界中の企業に高い評価を得ており、著名メディアでの引用頻度も高い、インドの最大手級の市場調査会社です。広範な市場を対象にした市場調査レポートを出版しています。

※MarketsandMarketsの調査レポートはほぼ全タイトルご注文後、最短3時間～12時間以内（営業日基準）にご納品可能です。

ライセンス別価格表

調査会社の事情により予告なしに変更されることがございます。最新の状況およびその他のパターンについてはお問い合わせください。

ライセンスタイプ1

ライセンスタイプ2

ライセンスタイプ3

ライセンスタイプ4

ミニレポート　※定性調査にフォーカスした調査レポートです。詳細はお問合せください。

ご購入に関するご案内

価格・納期について

• 価格
  • ウェブサイトに記載の外貨（定価）を見積日のTTSレートで換算後消費税を加えた金額が弊社からの請求金額になります。見積金額はレート変動に関係なく見積書発行日より2週間有効です。手数料（ハンドリングチャージ）無料。
• ライセンス
  • シングルユーザライセンス
    • 1名のみレポートファイルのご利用が可能です。
  • マルチユーザライセンス
    • 同一企業内（関連会社除く）5名までレポートファイルのご利用が可能です。
  • コーポレートライセンス
    • 同一企業および100％持株会社間・人数無制限でレポートファイルのご利用が可能です。
  • エンタープライズサイトライセンス
    • 特別ライセンスです。適用範囲についてはお問合せください。
• 納品形態
  • Eメール
• 納期
  • 最短3時間以内にご納品可能です。通常ご注文後24時間以内（営業日基準）

ご注文方法

• レポートページ内のお問い合わせフォームより見積もりをご請求ください。確認次第見積書と発注書をお送りいたします。既に弊社の見積書をお持ちの場合にはEメールまたはFAXでご注文ください。

その他

• 商品の性質上、ご注文後のキャンセル/返品/交換はできません。ご了承ください。

株式会社SEMABIZはMarketsandMarketsの日本に拠点をおく販売代理店として、MarketsandMarketsのレポートを販売しております。サンプルページのご依頼、見積り、レポートに関するご質問など購入前のご相談はいつでもお気軽にご連絡ください。

最新調査レポート

• 自動車用アラミド繊維市場規模、シェア、動向、2030年までの世界予測 2025-12-15
• ポリヒドロキシアルカノエート (PHA) 市場規模、シェア、動向、2030年までの世界予測 2025-12-15
• 複合輸送市場規模、シェア、動向、2032年までの世界予測 2025-12-12
• 有機酸市場規模、シェア、動向、2030年までの世界予測 2025-12-11
• ハイブリッドボンディング市場規模、シェア、動向、2032年までの世界予測 2025-12-11

MarketsandMarkets  出版レポート一覧