出版：MarketsandMarkets（マーケッツアンドマーケッツ） 出版年月：2023年7月
販売実績管理市場 : コンポーネント [ソリューション (インセンティブ報酬管理、テリトリー管理)、サービス]、組織規模、展開モード、業種 (BFSI、電気通信、製造)、 地域別 – 2028年までの世界予測
Sales Performance Management Market by Component (Solutions (Incentive Compensation Management, Territory Management), Services), Organization Size, Deployment Mode, Vertical (BFSI, Telecommunications, & Manufacturing) and Region – Global Forecast to 2028
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The SPM market size is expected to grow from USD 2.3 billion in 2023 to USD 4.4 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 13.6% during the forecast period. The increasing emphasis on sales performance and regulatory compliance requirements drives the SPM market’s growth.
As per organization size, the SMEs segment holds the highest CAGR during the forecast period.
The SPM market by organization size is divided into large enterprises and SMEs. The SMEs segment is estimated to hold the highest CAGR during the forecasted period of the SPM market. Due to the lack of awareness and budget constraints, SMEs have been majorly dependent on manual processes to manage their SPM processes. However, the competitive market has encouraged SMEs to invest in automated solutions to achieve high business efficiency. Being constrained by limited budgets, small IT infrastructure, and little staff, SMEs look for flexible, scalable, and cost-effective solutions. Hence, SMEs are increasingly adopting cloud-based SPM solutions, as these solutions eliminate data management hassle and maintenance issues. SMEs are incorporating innovative SPM solutions to manage better quotas and territories and sales employee performance and incentives based on global accounting standards, thereby accelerating employee engagement and enhancing their experience.
As per vertical, consumer goods & retail vertical holds the highest CAGR during the forecast period.
The verticals are segmented into BFSI, consumer goods & retail, telecommunications, manufacturing, IT & ITeS, energy & utilities, travel & hospitality, healthcare & pharmaceuticals, and others (education, real estate & construction, and media & entertainment). The retail & consumer goods vertical is expected to hold the highest CAGR of 16.0% during the forecast period. The consumer goods and retail vertical is highly customer-centric, and companies across this vertical are adopting different penetration strategies and leveraging various industry-ready technologies to enhance customer experience and improve customer retention. Owing to the presence of several players in this vertical, IT budgets are also usually huge as consumer goods and retail companies try to maintain a certain brand image in terms of both employee and customer retention, which is critical to higher revenues. Several retailers and consumer goods companies are leveraging SPM solutions to improve incentive compensation accuracies, eliminate manual management of sales administration tasks, and unify commission data with POS and CRM systems for better visibility.
As per region, Europe holds the second-largest market share during the forecast period.
The SPM market is segmented into five regions: North America, Europe, Asia Pacific, Middle East & Africa, and Latin America. Regarding global SPM market share, Europe holds the second largest market share in 2023 and is expected to have similar dominance over the forecast period. Europe has diverse business needs, as several large retailers and manufacturing companies demand robust and scalable IT infrastructure solutions. The region has always been a challenging market for cloud providers due to the stringent regulations and security standards regarding user data privacy. Europe also has strict rules and regulations for data privacy and security, so various SPM providers have improved their solutions to address companies’ data localization needs and comply with consumer privacy regulations in the region. The proliferation of cloud-based sales applications has further stimulated organizations to adopt SaaS-based SPM solutions. The presence of various small and large players in Europe, including Beqom and SAP, is another significant factor for adopting SPM solutions across Europe. In this report, the primary growing economies considered for the analysis are the UK and the rest of Europe.
The breakup of the profiles of the primary participants is given below:
By Company: Tier I: 33%, Tier II: 27%, and Tier III: 40%
By Designation: C-Level Executives: 46%, Director Level: 22%, and Others: 32%
By Region: North America: 40%, Asia Pacific: 27%, Europe: 28%, Rest of World: 5%
Note: Others include sales managers, marketing managers, and product managers
Note: Rest of the World includes the Middle East & Africa, and Latin America
Note: Tier 1 companies have revenues of more than USD 100 million; tier 2 companies’ revenue ranges from USD 10 million to USD 100 million; and tier 3 companies’ revenue is less than 10 million
Source: Secondary Literature, Expert Interviews, and MarketsandMarkets Analysis
Some of the major vendors offering SPM solutions and services across the globe are SAP (Germany), Oracle (US), NICE (Israel), Anaplan (US), Xactly (US), Salesforce (US), Varicent (Canada), Optymyze (UK), beqom (Switzerland), Performio (US), Incentives Solutions (Israel), Axtria (US), Iconixx (US), Gryphon Networks (US), ZS (US), CellarStone (US), Board (Switzerland), Zoho (India), InsideSales (US), Accent Technologies (US), Silvon Software (US), CaptivateIQ (US), Spiff (US), Ascent Cloud (Switzerland), Adventace (US), Plecto (Denmark), Spotio (US), SalesScreen (Norway), Centrical (US), Spinify (US), Ambition (US), Everstage (India), and InnoVyne (US).
Research coverage:
The market study covers the SPM market across segments. It aims at estimating the market size and the growth potential of this market across different segments, such as component (solutions, services), organization size, deployment mode, vertical, and region. It includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.
Reasons to buy this report:
The report will help the market leaders/new entrants with information on the closest approximations of the revenue numbers for the overall SPM market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the market pulse and provides information on key market drivers, restraints, challenges, and opportunities.
The report provides insights on the following pointers:
• Analysis of key drivers (growing automation to improve visibility and avoid calculation inaccuracies, rising demand for metric-driven sales tools, increasing enterprise mobility to increase agent engagement and performance, increasing emphasis on sales performance, regulatory compliance requirements), restraints (skepticism among small and medium-sized enterprises to avoid additional costs or altering of organizational structure, regulatory compliance issues, implementation challenges, data privacy and security concerns), opportunities (integration of audio-video conferencing application programming interfaces to increase personalization and productivity, machine learning and natural language processing innovations to leverage data-driven recommendations, data-driven decision making enables organizations to assess and evaluate the performance of individual sales representatives, sales teams, and territories), and challenges (prevailing apprehensions related to levels of intrusion, complexity associated with Compensation Plans) influencing the growth of the SPM market.
• Product Development/Innovation: Detailed insights on upcoming technologies in the SPM market.
• Market Development: Comprehensive information about lucrative markets – the report analyses the SPM market across varied regions.
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the SPM market.
• Competitive Assessment: In-depth assessment of market shares, growth strategies, and service offerings of leading players like SAP (Germany), Oracle (US), NICE (Israel), Anaplan (US), and Xactly (US), among others, in the SPM market.
目次
1 INTRODUCTION 39
1.1 STUDY OBJECTIVES 39
1.2 MARKET DEFINITION 39
1.2.1 INCLUSIONS AND EXCLUSIONS 40
1.3 MARKET SCOPE 41
1.3.1 MARKET SEGMENTATION 41
1.3.2 REGIONS COVERED 42
1.4 YEARS CONSIDERED 42
1.5 CURRENCY CONSIDERED 43
TABLE 1 USD EXCHANGE RATE, 2015–2022 43
1.6 STAKEHOLDERS 43
1.7 SUMMARY OF CHANGES 43
2 RESEARCH METHODOLOGY 45
2.1 RESEARCH DATA 45
FIGURE 1 SALES PERFORMANCE MANAGEMENT MARKET: RESEARCH DESIGN 45
2.1.1 SECONDARY DATA 46
2.1.2 PRIMARY DATA 46
2.1.2.1 Breakup of primary profiles 47
FIGURE 2 BREAKUP OF PRIMARY PROFILES: BY COMPANY TYPE, DESIGNATION, AND REGION 47
2.1.2.2 Key insights from industry experts 47
2.2 MARKET BREAKUP AND DATA TRIANGULATION 48
FIGURE 3 SALES PERFORMANCE MANAGEMENT MARKET: DATA TRIANGULATION 48
2.3 MARKET SIZE ESTIMATION 49
FIGURE 4 SALES PERFORMANCE MANAGEMENT MARKET: TOP-DOWN AND BOTTOM-UP APPROACH 49
2.3.1 TOP-DOWN APPROACH 49
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY ̶ APPROACH 1 (TOP-DOWN): REVENUE OF VENDORS OFFERING SALES PERFORMANCE MANAGEMENT SOLUTIONS AND SERVICES 50
2.3.2 BOTTOM-UP APPROACH 50
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY ̶ APPROACH 2 (BOTTOM-UP): REVENUE OF VENDORS FROM SOLUTIONS AND SERVICES 50
2.4 MARKET REVENUE ESTIMATION 51
FIGURE 7 ILLUSTRATION OF COMPANY SALES PERFORMANCE MANAGEMENT REVENUE ESTIMATION 51
2.5 MARKET FORECAST 52
TABLE 2 FACTOR ANALYSIS 52
2.6 ASSUMPTIONS 53
TABLE 3 ASSUMPTIONS 53
2.6.1 SUPPLY SIDE 54
FIGURE 8 MARKET PROJECTIONS FROM SUPPLY SIDE 55
2.6.2 DEMAND SIDE 55
FIGURE 9 MARKET PROJECTIONS FROM DEMAND SIDE 55
2.7 LIMITATIONS 56
3 EXECUTIVE SUMMARY 57
FIGURE 10 FASTEST-GROWING SEGMENTS IN SALES PERFORMANCE MANAGEMENT MARKET DURING FORECAST PERIOD 58
FIGURE 11 SOLUTIONS SEGMENT TO ACCOUNT FOR LARGER MARKET SIZE DURING FORECAST PERIOD 59
FIGURE 12 SALES PLANNING & MONITORING SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 59
FIGURE 13 INTEGRATION & IMPLEMENTATION SEGMENT TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 60
FIGURE 14 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR LARGER MARKET SIZE DURING FORECAST PERIOD 60
FIGURE 15 ON-PREMISES DEPLOYMENT MODE TO ACCOUNT FOR LARGER MARKET SIZE DURING FORECAST PERIOD 61
FIGURE 16 BFSI VERTICAL TO HOLD LARGEST MARKET SIZE DURING FORECAST PERIOD 61
FIGURE 17 SALES PERFORMANCE MANAGEMENT MARKET: REGIONAL SNAPSHOT 62
4 PREMIUM INSIGHTS 63
4.1 ATTRACTIVE OPPORTUNITIES FOR COMPANIES IN SALES PERFORMANCE MANAGEMENT MARKET 63
FIGURE 18 NEED TO ALIGN JOBS WITH SALES STRATEGIES, IMPROVE SALES COMMISSION CALCULATION ACCURACIES, AND MINIMIZE SALES ATTRITION TO DRIVE MARKET 63
4.2 SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2023 VS. 2028 64
FIGURE 19 SOLUTIONS SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 64
4.3 SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2023 VS. 2028 64
FIGURE 20 SALES PLANNING & MONITORING SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 64
4.4 SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2023 VS. 2028 65
FIGURE 21 INTEGRATION & IMPLEMENTATION SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 65
4.5 SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023 VS. 2028 65
FIGURE 22 LARGE ENTERPRISES SEGMENT TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 65
4.6 SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023 VS. 2028 66
FIGURE 23 ON-PREMISES SEGMENT TO ACCOUNT FOR LARGER MARKET SHARE DURING FORECAST PERIOD 66
4.7 SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2023 VS. 2028 66
FIGURE 24 BFSI VERTICAL TO ACCOUNT FOR LARGEST MARKET SHARE DURING FORECAST PERIOD 66
5 MARKET OVERVIEW AND INDUSTRY TRENDS 67
5.1 INTRODUCTION 67
5.2 MARKET DYNAMICS 67
FIGURE 25 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: SALES PERFORMANCE MANAGEMENT MARKET 67
5.2.1 DRIVERS 68
5.2.1.1 Growing automation to improve visibility and avoid calculation inaccuracies 68
5.2.1.2 Rising demand for metric-driven sales tools 68
FIGURE 26 TOP SALES PERFORMANCE METRICS 69
5.2.1.3 Rising enterprise mobility to enhance agent engagement and performance 69
5.2.1.4 Increasing emphasis on sales performance 69
5.2.1.5 Favorable regulatory compliances 70
5.2.2 RESTRAINTS 70
5.2.2.1 Skepticism among SMEs to avoid additional costs or altering of organizational structure 70
5.2.2.2 Implementation challenges 71
5.2.2.3 Data privacy and security concerns 71
5.2.3 OPPORTUNITIES 72
5.2.3.1 Integration of audio-video conferencing APIs to increase productivity 72
5.2.3.2 ML and NLP innovations to leverage data-driven recommendations 72
FIGURE 27 BENEFITS OF MACHINE LEARNING IN MARKETING AND SALES 73
5.2.3.3 Rising demand for data-driven decision-making to assess and evaluate performance 73
5.2.4 CHALLENGES 74
5.2.4.1 Prevailing apprehensions related to levels of intrusion 74
5.2.4.2 Complexity associated with compensation plans 74
5.3 CASE STUDY ANALYSIS 75
5.3.1 CASE STUDY 1: OPENSYMMETRY HELPED CO-OPERATORS ENCOMPASS SPM SYSTEM FROM PRE-DEPLOYMENT TO POST-DEPLOYMENT 75
5.3.2 CASE STUDY 2: ANAPLAN HELPED ALKEM LABORATORIES ENHANCE BONUS AND COMPENSATION CALCULATIONS AND PROVIDE REAL-TIME INSIGHTS 75
5.3.3 CASE STUDY 3: FLOWSERVE ACHIEVED REAL-TIME VISIBILITY TO PIVOT SALES PLANS BY DEPLOYING XACTLY INCENT’S SOLUTION 76
5.3.4 CASE STUDY 4: ORACLE HELPED EMIRATES NBD AUTOMATE DAILY COMPENSATION TRANSACTIONS AND IMPROVE VISIBILITY 76
5.3.5 CASE STUDY 5: TURKCELL ENHANCED SALES PLANNING AND QUOTA AND TERRITORIES MANAGEMENT WITH BEQOM’S SPM 77
5.4 SUPPLY CHAIN ANALYSIS 77
FIGURE 28 SALES PERFORMANCE MANAGEMENT MARKET: SUPPLY CHAIN 78
5.5 MARKET MAP/ECOSYSTEM 78
FIGURE 29 SALES PERFORMANCE MANAGEMENT MARKET: MARKET MAP 79
5.6 TECHNOLOGICAL ANALYSIS 79
5.6.1 ARTIFICIAL INTELLIGENCE AND AUTOMATION 79
5.6.1.1 RPA 79
5.6.1.2 ML and NLP 79
5.6.2 CUSTOMER RELATIONSHIP MANAGEMENT 80
5.6.3 FORECASTING AND PREDICTIVE ANALYTICS 80
5.7 PRICING ANALYSIS 81
TABLE 4 SALES PERFORMANCE MANAGEMENT MARKET: PRICING ANALYSIS 81
5.8 PATENT ANALYSIS 82
FIGURE 30 NUMBER OF PATENTS PUBLISHED, 2012–2022 82
FIGURE 31 TOP FIVE PATENT OWNERS (GLOBAL) 82
TABLE 5 TOP TEN PATENT APPLICANTS (US) 83
TABLE 6 SALES PERFORMANCE MANAGEMENT MARKET: PATENT ANALYSIS 83
5.9 PORTER’S FIVE FORCES ANALYSIS 84
FIGURE 32 SALES PERFORMANCE MANAGEMENT MARKET: PORTER’S FIVE FORCES ANALYSIS 85
TABLE 7 SALES PERFORMANCE MANAGEMENT MARKET: PORTER’S FIVE FORCES ANALYSIS 85
5.9.1 THREAT OF NEW ENTRANTS 86
5.9.2 THREAT OF SUBSTITUTES 86
5.9.3 BARGAINING POWER OF SUPPLIERS 86
5.9.4 BARGAINING POWER OF BUYERS 86
5.9.5 INTENSITY OF COMPETITIVE RIVALRY 87
5.10 TARIFFS AND REGULATORY LANDSCAPE 87
5.10.1 NORTH AMERICA 87
5.10.2 EUROPE 88
5.10.3 ASIA PACIFIC 88
5.10.4 MIDDLE EAST AND SOUTH AFRICA 88
5.10.5 LATIN AMERICA 88
5.11 KEY CONFERENCES AND EVENTS, 2023–2024 89
TABLE 8 SALES PERFORMANCE MANAGEMENT MARKET: KEY CONFERENCES AND EVENTS, 2023–2024 89
5.12 TRENDS AND DISRUPTIONS IMPACTING BUYERS/CLIENTS’ BUSINESSES 89
FIGURE 33 SALES PERFORMANCE MANAGEMENT MARKET: TRENDS AND DISRUPTIONS IMPACTING BUYERS/CLIENTS’ BUSINESSES 89
5.13 KEY STAKEHOLDERS & BUYING CRITERIA 90
5.13.1 KEY STAKEHOLDERS IN BUYING PROCESS 90
FIGURE 34 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS 90
TABLE 9 INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR END USERS (%) 90
5.13.2 BUYING CRITERIA 91
FIGURE 35 KEY BUYING CRITERIA FOR END USERS 91
TABLE 10 KEY BUYING CRITERIA FOR END USERS 91
6 SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT 92
6.1 INTRODUCTION 93
FIGURE 36 SERVICES SEGMENT TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 93
6.1.1 COMPONENT: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 93
TABLE 11 SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 94
TABLE 12 SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 94
TABLE 13 COMPONENT: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 94
TABLE 14 COMPONENT: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 95
6.2 SOLUTIONS 95
FIGURE 37 TERRITORY MANAGEMENT SEGMENT TO ACCOUNT FOR HIGHEST CAGR DURING FORECAST PERIOD 95
TABLE 15 SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 96
TABLE 16 SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 96
TABLE 17 SOLUTIONS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 96
TABLE 18 SOLUTIONS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 97
6.2.1 INCENTIVE COMPENSATION MANAGEMENT 97
6.2.1.1 ICM solutions to enhance business outcomes and align sales representatives’ behavior with organizational goals 97
TABLE 19 INCENTIVE COMPENSATION MANAGEMENT: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 97
TABLE 20 INCENTIVE COMPENSATION MANAGEMENT: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 98
6.2.2 TERRITORY MANAGEMENT 98
6.2.2.1 Need to enhance strategic insights by calculating budgetary impact of different territorial configurations to drive market 98
TABLE 21 TERRITORY MANAGEMENT: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 98
TABLE 22 TERRITORY MANAGEMENT: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 99
6.2.3 SALES PLANNING & MONITORING 99
6.2.3.1 Sales planning & monitoring solutions to facilitate and monitoring, setting targets, and creating actionable strategies 99
TABLE 23 SALES PLANNING & MONITORING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 99
TABLE 24 SALES PLANNING & MONITORING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 100
6.2.4 SALES PERFORMANCE ANALYTICS & REPORTING 100
6.2.4.1 Sales performance analytics & reporting solutions to provide real-time insights into sales representative performance 100
TABLE 25 SALES PERFORMANCE ANALYTICS & REPORTING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 101
TABLE 26 SALES PERFORMANCE ANALYTICS & REPORTING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 101
6.2.5 OTHER SOLUTIONS 101
TABLE 27 OTHER SOLUTIONS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 102
TABLE 28 OTHER SOLUTIONS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 102
6.3 SERVICES 102
FIGURE 38 TRAINING & EDUCATION SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 103
TABLE 29 SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2019–2022 (USD MILLION) 103
TABLE 30 SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2023–2028 (USD MILLION) 103
TABLE 31 SERVICES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 104
TABLE 32 SERVICES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 104
6.3.1 INTEGRATION & IMPLEMENTATION 104
6.3.1.1 Integration & implementation services to ensure seamless process and optimal utilization of SPM solutions 104
TABLE 33 INTEGRATION & IMPLEMENTATION: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 105
TABLE 34 INTEGRATION & IMPLEMENTATION: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 105
6.3.2 CONSULTING 105
6.3.2.1 Need for expert guidance to optimize sales performance management processes and implement strategies to drive market 105
TABLE 35 CONSULTING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 106
TABLE 36 CONSULTING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 106
6.3.3 TRAINING & EDUCATION 106
6.3.3.1 Training & education services to empower organizations to maximize value of SPM solutions and optimize sales performance 106
TABLE 37 TRAINING & EDUCATION: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION 107
TABLE 38 TRAINING & EDUCATION: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 107
6.3.4 SUPPORT & MAINTENANCE 108
6.3.4.1 Support & maintenance services to identify and resolve issues or errors encountered and ensure secure operation of SPM solutions 108
TABLE 39 SUPPORT & MAINTENANCE: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 108
TABLE 40 SUPPORT & MAINTENANCE: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 109
7 SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE 110
7.1 INTRODUCTION 111
FIGURE 39 SMALL & MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT HIGHER GROWTH RATE DURING FORECAST PERIOD 111
7.1.1 ORGANIZATION SIZE: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 111
TABLE 41 ORGANIZATION SIZE: SALES PERFORMANCE MANAGEMENT MARKET, 2019–2022 (USD MILLION) 112
TABLE 42 ORGANIZATION SIZE: SALES PERFORMANCE MANAGEMENT MARKET, 2023–2028 (USD MILLION) 112
TABLE 43 ORGANIZATION SIZE: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 112
TABLE 44 ORGANIZATION SIZE: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 113
7.2 LARGE ENTERPRISES 113
7.2.1 SPM TO OFFER ADVANCED REPORTING AND ANALYTICS CAPABILITIES WITH REAL-TIME INSIGHTS 113
TABLE 45 LARGE ENTERPRISES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 114
TABLE 46 LARGE ENTERPRISES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 114
7.3 SMALL & MEDIUM-SIZED ENTERPRISES 114
7.3.1 SPM SOLUTIONS TO MANAGE SALES QUOTAS, EMPLOYEE PERFORMANCE, AND INCENTIVES AND DRIVE EMPLOYEE ENGAGEMENT 114
TABLE 47 SMALL & MEDIUM-SIZED ENTERPRISES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 115
TABLE 48 SMALL & MEDIUM-SIZED ENTERPRISES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 115
8 SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE 116
8.1 INTRODUCTION 117
FIGURE 40 CLOUD DEPLOYMENT MODE TO GROW AT HIGHER CAGR DURING FORECAST PERIOD 117
8.1.1 DEPLOYMENT MODE: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 117
TABLE 49 SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 118
TABLE 50 SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 118
TABLE 51 DEPLOYMENT MODE: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 118
TABLE 52 DEPLOYMENT MODE: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 119
8.2 ON-PREMISES 119
8.2.1 ON-PREMISES SPM SOLUTIONS TO HELP MANAGE RISKS AND BUSINESS PROCESSES WHILE ADHERING TO EXTERNAL COMPLIANCE REQUIREMENTS 119
TABLE 53 ON-PREMISES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 119
TABLE 54 ON-PREMISES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 120
8.3 CLOUD 120
8.3.1 CLOUD-BASED SPM SOLUTIONS TO MANAGE INCENTIVE COMPENSATION, QUOTA, AND TERRITORIES AND ANALYZE PERFORMANCE 120
TABLE 55 CLOUD: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 121
TABLE 56 CLOUD: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 121
9 SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL 122
9.1 INTRODUCTION 123
FIGURE 41 CONSUMER GOODS & RETAIL TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD 123
9.1.1 VERTICAL: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 123
TABLE 57 SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 124
TABLE 58 SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 125
TABLE 59 VERTICAL: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 125
TABLE 60 VERTICAL: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 126
9.2 BFSI 126
9.2.1 SPM SOLUTIONS TO OPTIMIZE SALES PROCESSES, IMPROVE SALES PERFORMANCE, AND ENSURE COMPLIANCE WITHIN INDUSTRY 126
TABLE 61 BFSI: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 127
TABLE 62 BFSI: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 127
9.3 TELECOMMUNICATIONS 127
9.3.1 SPM SOLUTIONS TO MANAGE AND OPTIMIZE SALES CHANNELS, TRACK SALES ACTIVITIES, AND ENSURE CONSISTENCY ACROSS CHANNELS 127
TABLE 63 TELECOMMUNICATIONS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 128
TABLE 64 TELECOMMUNICATIONS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 128
9.4 MANUFACTURING 129
9.4.1 SPM SOLUTIONS TO ENHANCE EMPLOYEE ENGAGEMENT AND TRACK AND ANALYZE ACCURATE PAYOUT INCENTIVE BONUSES 129
TABLE 65 MANUFACTURING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 129
TABLE 66 MANUFACTURING: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 130
9.5 IT & ITES 130
9.5.1 SPM SOLUTIONS TO PROVIDE REAL-TIME TRACKING & MONITORING OF SALES PERFORMANCE AND SET CLEAR AND MEASURABLE SALES GOALS 130
TABLE 67 IT & ITES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 131
TABLE 68 IT & ITES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 131
9.6 CONSUMER GOODS & RETAIL 131
9.6.1 SPM SOLUTIONS TO STREAMLINE SALES ADMINISTRATION TASKS AND IMPROVE INCENTIVE COMPENSATION ACCURACY 131
TABLE 69 CONSUMER GOODS & RETAIL: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 132
TABLE 70 CONSUMER GOODS & RETAIL: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 132
9.7 HEALTHCARE & PHARMACEUTICALS 132
9.7.1 SPM SOLUTIONS TO STREAMLINE INCENTIVE PROGRAMS WHILE ADHERING TO INDUSTRY REGULATIONS 132
TABLE 71 HEALTHCARE & PHARMACEUTICALS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 133
TABLE 72 HEALTHCARE & PHARMACEUTICALS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 133
9.8 ENERGY & UTILITIES 134
9.8.1 SPM SOLUTIONS TO MANAGE SALES TERRITORIES AND CUSTOMER ACCOUNTS EFFICIENTLY 134
TABLE 73 ENERGY & UTILITIES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 135
TABLE 74 ENERGY & UTILITIES: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 135
9.9 TRAVEL & HOSPITALITY 135
9.9.1 SPM SOLUTIONS TO DEFINE TERRITORIES BASED ON GEOGRAPHICAL AREAS, CUSTOMER SEGMENTS, OR ACCOMMODATION TYPES 135
TABLE 75 TRAVEL & HOSPITALITY: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 136
TABLE 76 TRAVEL & HOSPITALITY: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 136
9.10 OTHER VERTICALS 136
TABLE 77 OTHER VERTICALS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 137
TABLE 78 OTHER VERTICALS: SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 137
10 SALES PERFORMANCE MANAGEMENT MARKET, BY REGION 138
10.1 INTRODUCTION 139
FIGURE 42 NORTH AMERICA TO ACCOUNT FOR LARGEST MARKET SIZE DURING FORECAST PERIOD 139
TABLE 79 SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2019–2022 (USD MILLION) 139
TABLE 80 SALES PERFORMANCE MANAGEMENT MARKET, BY REGION, 2023–2028 (USD MILLION) 140
10.2 NORTH AMERICA 140
10.2.1 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 141
10.2.2 NORTH AMERICA: RECESSION IMPACT 141
FIGURE 43 NORTH AMERICA: MARKET SNAPSHOT 142
TABLE 81 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 142
TABLE 82 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 143
TABLE 83 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 143
TABLE 84 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 143
TABLE 85 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2019–2022 (USD MILLION) 144
TABLE 86 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2023–2028 (USD MILLION) 144
TABLE 87 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 144
TABLE 88 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 144
TABLE 89 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 145
TABLE 90 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 145
TABLE 91 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 145
TABLE 92 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 146
TABLE 93 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 146
TABLE 94 NORTH AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 146
10.2.3 US 147
10.2.3.1 Presence of several key SPM solution providers, availability of skilled workforce, and advanced IT infrastructure to propel market 147
TABLE 95 US: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 147
TABLE 96 US: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 147
TABLE 97 US: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 148
TABLE 98 US: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 148
10.2.4 CANADA 148
10.2.4.1 Increasing adoption of advanced digital technologies and presence of startups focused on SPM to drive market 148
TABLE 99 CANADA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 149
TABLE 100 CANADA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 149
TABLE 101 CANADA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 149
TABLE 102 CANADA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 149
10.3 EUROPE 150
10.3.1 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 150
10.3.2 EUROPE: RECESSION IMPACT 150
TABLE 103 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 151
TABLE 104 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 151
TABLE 105 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 151
TABLE 106 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 152
TABLE 107 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2019–2022 (USD MILLION) 152
TABLE 108 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2023–2028 (USD MILLION) 152
TABLE 109 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 153
TABLE 110 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 153
TABLE 111 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 153
TABLE 112 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 153
TABLE 113 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 154
TABLE 114 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 154
TABLE 115 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 155
TABLE 116 EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 155
10.3.3 UK 155
10.3.3.1 Focus on data privacy, security, and regulatory compliance and rising digitalization to drive market 155
TABLE 117 UK: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 156
TABLE 118 UK: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 156
TABLE 119 UK: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 156
TABLE 120 UK: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 156
10.3.4 GERMANY 157
10.3.4.1 Need for audit trails, compliance tracking, and transparent reporting and presence of diverse opportunities to drive market 157
TABLE 121 GERMANY: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 157
TABLE 122 GERMANY: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 157
TABLE 123 GERMANY: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 158
TABLE 124 GERMANY: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 158
10.3.5 FRANCE 158
10.3.5.1 SPM solutions to provide auditing capabilities, track compliance, and generate accurate reports 158
TABLE 125 FRANCE: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 159
TABLE 126 FRANCE: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 159
TABLE 127 FRANCE: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 159
TABLE 128 FRANCE: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 159
10.3.6 REST OF EUROPE 160
TABLE 129 REST OF EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 160
TABLE 130 REST OF EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 161
TABLE 131 REST OF EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 161
TABLE 132 REST OF EUROPE: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 161
10.4 ASIA PACIFIC 161
10.4.1 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 162
10.4.2 ASIA PACIFIC: RECESSION IMPACT 162
FIGURE 44 ASIA PACIFIC: REGIONAL SNAPSHOT 163
TABLE 133 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 163
TABLE 134 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 164
TABLE 135 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 164
TABLE 136 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 164
TABLE 137 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2019–2022 (USD MILLION) 165
TABLE 138 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2023–2028 (USD MILLION) 165
TABLE 139 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 165
TABLE 140 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 165
TABLE 141 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 166
TABLE 142 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 166
TABLE 143 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 166
TABLE 144 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 167
TABLE 145 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 167
TABLE 146 ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 167
10.4.3 CHINA 168
10.4.3.1 Focus on digital transformation, technology adoption, relationship-building, and customer engagement to propel market 168
TABLE 147 CHINA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 168
TABLE 148 CHINA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 168
TABLE 149 CHINA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 169
TABLE 150 CHINA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 169
10.4.4 JAPAN 169
10.4.4.1 Need to leverage AI, automation, and analytics to provide data-driven insights and automate sales processes to drive market 169
TABLE 151 JAPAN: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 169
TABLE 152 JAPAN: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 170
TABLE 153 JAPAN: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 170
TABLE 154 JAPAN: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 170
10.4.5 AUSTRALIA AND NEW ZEALAND (ANZ) 170
10.4.5.1 Need to enhance sales effectiveness, improve sales processes, and drive revenue growth to boost demand for SPM solutions 170
TABLE 155 ANZ: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 171
TABLE 156 ANZ: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 171
TABLE 157 ANZ: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 171
TABLE 158 ANZ: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 171
10.4.6 REST OF ASIA PACIFIC 172
TABLE 159 REST OF ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 172
TABLE 160 REST OF ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 172
TABLE 161 REST OF ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 173
TABLE 162 REST OF ASIA PACIFIC: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 173
10.5 MIDDLE EAST & AFRICA 173
10.5.1 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 173
10.5.2 MIDDLE EAST & AFRICA: RECESSION IMPACT 174
TABLE 163 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 174
TABLE 164 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 174
TABLE 165 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 175
TABLE 166 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 175
TABLE 167 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2019–2022 (USD MILLION) 175
TABLE 168 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2023–2028 (USD MILLION) 176
TABLE 169 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 176
TABLE 170 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 176
TABLE 171 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 176
TABLE 172 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 177
TABLE 173 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 177
TABLE 174 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 178
TABLE 175 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 178
TABLE 176 MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 178
10.5.3 KINGDOM OF SAUDI ARABIA (KSA) 179
10.5.3.1 Focus of governments, regulatory bodies, and private sectors on emerging technologies to boost demand for SPM solutions 179
TABLE 177 KSA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 179
TABLE 178 KSA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 179
TABLE 179 KSA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 180
TABLE 180 KSA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 180
10.5.4 REST OF MIDDLE EAST & AFRICA 180
TABLE 181 REST OF MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 180
TABLE 182 REST OF MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 181
TABLE 183 REST OF MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 181
TABLE 184 REST OF MIDDLE EAST & AFRICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 181
10.6 LATIN AMERICA 181
10.6.1 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET DRIVERS 182
10.6.2 LATIN AMERICA: RECESSION IMPACT 182
TABLE 185 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2019–2022 (USD MILLION) 183
TABLE 186 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2023–2028 (USD MILLION) 183
TABLE 187 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2019–2022 (USD MILLION) 183
TABLE 188 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SOLUTION, 2023–2028 (USD MILLION) 184
TABLE 189 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2019–2022 (USD MILLION) 184
TABLE 190 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY SERVICE, 2023–2028 (USD MILLION) 184
TABLE 191 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 185
TABLE 192 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 185
TABLE 193 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 185
TABLE 194 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 185
TABLE 195 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2019–2022 (USD MILLION) 186
TABLE 196 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 186
TABLE 197 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2019–2022 (USD MILLION) 187
TABLE 198 LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 187
10.6.3 BRAZIL 187
10.6.3.1 Implementation of LGPD and presence of major SPM players to accelerate market 187
TABLE 199 BRAZIL: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 188
TABLE 200 BRAZIL: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 188
TABLE 201 BRAZIL: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 188
TABLE 202 BRAZIL: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 188
10.6.4 REST OF LATIN AMERICA 189
TABLE 203 REST OF LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2019–2022 (USD MILLION) 189
TABLE 204 REST OF LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2023–2028 (USD MILLION) 189
TABLE 205 REST OF LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2019–2022 (USD MILLION) 189
TABLE 206 REST OF LATIN AMERICA: SALES PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2023–2028 (USD MILLION) 190
11 COMPETITIVE LANDSCAPE 191
11.1 INTRODUCTION 191
FIGURE 45 STRATEGIES ADOPTED BY KEY PLAYERS 191
11.2 MARKET SHARE ANALYSIS 192
TABLE 207 MARKET SHARE OF KEY VENDORS IN 2022 192
FIGURE 46 SALES PERFORMANCE MANAGEMENT MARKET: MARKET SHARE ANALYSIS 193
11.3 HISTORICAL REVENUE ANALYSIS OF TOP VENDORS 194
FIGURE 47 HISTORICAL REVENUE ANALYSIS, 2018–2022 (USD MILLION) 194
11.4 COMPANY FINANCIAL METRICS 194
FIGURE 48 TRADING COMPARABLE (EV/CY25E EBITDA) 194
11.5 GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS 195
FIGURE 49 SALES PERFORMANCE MANAGEMENT MARKET: GLOBAL SNAPSHOT OF KEY MARKET PARTICIPANTS, 2022 195
11.6 KEY COMPANY EVALUATION MATRIX 195
FIGURE 50 COMPANY EVALUATION MATRIX FOR KEY PLAYERS: CRITERIA WEIGHTAGE 196
11.6.1 STARS 196
11.6.2 EMERGING LEADERS 196
11.6.3 PERVASIVE PLAYERS 196
11.6.4 PARTICIPANTS 197
FIGURE 51 COMPANY EVALUATION MATRIX FOR KEY PLAYERS, 2022 197
FIGURE 52 OVERALL COMPANY FOOTPRINT FOR KEY PLAYERS 198
11.7 EVALUATION MATRIX FOR STARTUPS/SMES 198
FIGURE 53 EVALUATION MATRIX FOR STARTUPS/SMES: CRITERIA WEIGHTAGE, 2022 199
11.7.1 RESPONSIVE COMPANIES 199
11.7.2 PROGRESSIVE COMPANIES 199
11.7.3 DYNAMIC COMPANIES 199
11.7.4 STARTING BLOCKS 199
FIGURE 54 EVALUATION MATRIX FOR STARTUPS/SMES, 2022 200
FIGURE 55 OVERALL COMPANY FOOTPRINT FOR STARTUPS/SMES 201
11.7.5 COMPETITIVE BENCHMARKING OF STARTUPS/SMES 202
TABLE 208 DETAILED LIST OF KEY STARTUPS/SMES 202
11.8 KEY MARKET DEVELOPMENTS 203
TABLE 209 SALES PERFORMANCE MANAGEMENT MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS, 2020–2023 203
TABLE 210 SALES PERFORMANCE MANAGEMENT MARKET: DEALS, 2020–2023 205
12 COMPANY PROFILES 207
(Business overview, Product/Solutions/Services offered, Recent Developments, MNM view)*
12.1 INTRODUCTION 207
12.2 MAJOR PLAYERS 207
12.2.1 SAP 207
TABLE 211 SAP: COMPANY OVERVIEW 207
FIGURE 56 SAP: COMPANY SNAPSHOT 208
TABLE 212 SAP: PRODUCT/SOLUTIONS/SERVICES OFFERED 208
TABLE 213 SAP: PRODUCT LAUNCHES AND ENHANCEMENTS 209
TABLE 214 SAP: DEALS 210
12.2.2 ORACLE 211
TABLE 215 ORACLE: COMPANY OVERVIEW 211
FIGURE 57 ORACLE: COMPANY SNAPSHOT 212
TABLE 216 ORACLE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 212
TABLE 217 ORACLE: PRODUCT LAUNCHES & ENHANCEMENTS 213
TABLE 218 ORACLE: DEALS 214
12.2.3 NICE 216
TABLE 219 NICE: COMPANY OVERVIEW 216
FIGURE 58 NICE: COMPANY SNAPSHOT 217
TABLE 220 NICE: PRODUCT/SOLUTIONS/SERVICES OFFERED 217
12.2.4 ANAPLAN 220
TABLE 221 ANAPLAN: COMPANY OVERVIEW 220
FIGURE 59 ANAPLAN: COMPANY SNAPSHOT 220
TABLE 222 ANAPLAN: PRODUCTS/SOLUTIONS/SERVICES OFFERED 221
TABLE 223 ANAPLAN: PRODUCT LAUNCHES AND ENHANCEMENTS 222
TABLE 224 ANAPLAN: DEALS 222
12.2.5 XACTLY 224
TABLE 225 XACTLY: COMPANY OVERVIEW 224
TABLE 226 XACTLY: PRODUCTS/SOLUTIONS/SERVICES OFFERED 224
TABLE 227 XACTLY: PRODUCT LAUNCHES AND ENHANCEMENTS 226
TABLE 228 XACTLY: DEALS 228
12.2.6 SALESFORCE 230
TABLE 229 SALESFORCE: COMPANY OVERVIEW 230
FIGURE 60 SALESFORCE: COMPANY SNAPSHOT 231
TABLE 230 SALESFORCE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 231
TABLE 231 SALESFORCE: PRODUCT LAUNCHES AND ENHANCEMENTS 232
TABLE 232 SALESFORCE: DEALS 233
12.2.7 VARICENT 234
TABLE 233 VARICENT: COMPANY OVERVIEW 234
TABLE 234 VARICENT: PRODUCTS/SOLUTIONS/SERVICES OFFERED 234
TABLE 235 VARICENT: PRODUCT LAUNCHES & ENHANCEMENTS 235
TABLE 236 VARICENT: DEALS 236
12.2.8 OPTYMYZE 238
TABLE 237 OPTYMYZE: COMPANY OVERVIEW 238
TABLE 238 OPTYMYZE: PRODUCTS/SOLUTIONS/SERVICES OFFERED 238
12.2.9 BEQOM 240
TABLE 239 BEQOM: COMPANY OVERVIEW 240
TABLE 240 BEQOM: PRODUCTS/SOLUTIONS/SERVICES OFFERED 240
TABLE 241 BEQOM: PRODUCT LAUNCHES AND ENHANCEMENTS 241
TABLE 242 BEQOM: DEALS 242
TABLE 243 BEQOM: OTHERS 242
12.2.10 PERFORMIO 243
TABLE 244 PERFORMIO: BUSINESS OVERVIEW 243
TABLE 245 PERFORMIO: PRODUCTS/SOLUTIONS/SERVICES OFFERED 243
TABLE 246 PERFORMIO: PRODUCT LAUNCHES AND ENHANCEMENTS 244
TABLE 247 PERFORMIO: DEALS 246
TABLE 248 PERFORMIO: OTHERS 246
12.2.11 INCENTIVES SOLUTIONS 247
TABLE 249 INCENTIVES SOLUTIONS: BUSINESS OVERVIEW 247
TABLE 250 INCENTIVES SOLUTIONS: PRODUCTS/SOLUTIONS/SERVICES OFFERED 247
TABLE 251 INCENTIVES SOLUTIONS: PRODUCT LAUNCHES AND ENHANCEMENTS 249
*Details on Business overview, Product/Solutions/Services offered, Recent Developments, MNM view might not be captured in case of unlisted companies
12.3 OTHER PLAYERS 250
12.3.1 AXTRIA 250
12.3.2 ICONIXX 251
12.3.3 GRYPHON NETWORKS 252
12.3.4 ZS 253
12.3.5 CELLARSTONE 254
12.3.6 BOARD 255
12.3.7 ZOHO 256
12.3.8 INSIDESALES 257
12.3.9 ACCENT TECHNOLOGIES 258
12.3.10 SILVON SOFTWARE 259
12.4 STARTUPS/SMES 260
12.4.1 CAPTIVATEIQ 260
12.4.2 SPIFF 261
12.4.3 ASCENT CLOUD 262
12.4.4 ADVENTACE 263
12.4.5 PLECTO 263
12.4.6 SPOTIO 264
12.4.7 SALESSCREEN 264
12.4.8 CENTRICAL 265
12.4.9 SPINIFY 266
12.4.10 AMBITION 267
12.4.11 EVERSTAGE 268
12.4.12 INNOVYNE 269
13 ADJACENT/RELATED MARKETS 270
13.1 INTRODUCTION 270
13.1.1 RELATED MARKETS 270
13.1.2 LIMITATIONS 270
13.2 ENTERPRISE PERFORMANCE MANAGEMENT MARKET 270
TABLE 252 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2017–2021 (USD MILLION) 271
TABLE 253 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY COMPONENT, 2022–2027 (USD MILLION) 271
TABLE 254 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY APPLICATION, 2017–2021 (USD MILLION) 271
TABLE 255 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY APPLICATION, 2022–2027 (USD MILLION) 272
TABLE 256 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2017–2021 (USD MILLION) 272
TABLE 257 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION) 273
TABLE 258 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2017–2021 (USD MILLION) 273
TABLE 259 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION) 273
TABLE 260 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2017–2021 (USD MILLION) 274
TABLE 261 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION) 274
TABLE 262 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2017–2021 (USD MILLION) 274
TABLE 263 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY VERTICAL, 2022–2027 (USD MILLION) 275
TABLE 264 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY REGION, 2017–2021 (USD MILLION) 275
TABLE 265 ENTERPRISE PERFORMANCE MANAGEMENT MARKET, BY REGION, 2022–2027 (USD MILLION) 276
13.3 HUMAN CAPITAL MANAGEMENT MARKET 276
TABLE 266 HUMAN CAPITAL MANAGEMENT MARKET, BY COMPONENT, 2017–2020 (USD MILLION) 276
TABLE 267 HUMAN CAPITAL MANAGEMENT MARKET, BY COMPONENT, 2021–2026 (USD MILLION) 276
TABLE 268 HUMAN CAPITAL MANAGEMENT MARKET, BY SOFTWARE, 2017–2020 (USD MILLION) 277
TABLE 269 HUMAN CAPITAL MANAGEMENT MARKET, BY SOFTWARE, 2021–2026 (USD MILLION) 277
TABLE 270 HUMAN CAPITAL MANAGEMENT MARKET, BY SERVICE, 2017–2020 (USD MILLION) 277
TABLE 271 HUMAN CAPITAL MANAGEMENT MARKET, BY SERVICE, 2021–2026 (USD MILLION) 278
TABLE 272 HUMAN CAPITAL MANAGEMENT MARKET, BY DEPLOYMENT MODEL, 2017–2020 (USD MILLION) 278
TABLE 273 HUMAN CAPITAL MANAGEMENT MARKET, BY DEPLOYMENT MODEL, 2021–2026 (USD MILLION) 278
TABLE 274 HUMAN CAPITAL MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2017–2020 (USD MILLION) 278
TABLE 275 HUMAN CAPITAL MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2021–2026 (USD MILLION) 279
TABLE 276 HUMAN CAPITAL MANAGEMENT MARKET, BY VERTICAL, 2017–2020 (USD MILLION) 279
TABLE 277 HUMAN CAPITAL MANAGEMENT MARKET, BY VERTICAL, 2021–2026 (USD MILLION) 279
TABLE 278 HUMAN CAPITAL MANAGEMENT MARKET, BY REGION, 2017–2020 (USD MILLION) 280
TABLE 279 HUMAN CAPITAL MANAGEMENT MARKET, BY REGION, 2021–2026 (USD MILLION) 280
14 APPENDIX 281
14.1 DISCUSSION GUIDE 281
14.2 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 285
14.3 CUSTOMIZATION OPTIONS 287
14.4 RELATED REPORTS 287
14.5 AUTHOR DETAILS 288