プロセスマイニング市場 : 2028年までの世界予測

Report Overview

The process mining market is projected to grow from USD 1.8 billion in 2023 to USD 12.1 billion by 2028, at a compound annual growth rate (CAGR) of 45.6% during the forecast period. The growth of the process mining market is primarily driven by escalating intricacies within operational workflows, surging integration of digital advancements and increasing demand for enhanced process transparency and governance.

“By offering, services segment is expected to register the fastest market growth rate during the forecast period”
The services market is poised for robust growth, primarily fueled by the need for specialized expertise and tailored solutions within the process mining market. As businesses navigate increasingly intricate processes and seek to extract maximum value from their operational data, the need for adept service providers offering customized implementations, training, and ongoing support becomes imperative. This surge in demand for service-centric offerings stems from the recognition that proficient guidance enhances the efficacy of process mining tools, ensuring optimal utilization and delivering sustained value throughout the forecast period.

“By data source, enterprise resource planning (ERP) systems segment is expected to account for the largest market share during the forecast period”
Enterprise resource planning (ERP) systems segment is set to dominate the process mining market. Primarily, ERP systems serve as comprehensive platforms that consolidate diverse business processes, making them a primary data source for process mining. The widespread adoption of ERP systems across various industries positions them as a central hub for critical operational data. Moreover, the increasing recognition of the strategic value derived from integrating process mining with ERP systems enhances their significance in the market. Businesses are increasingly leveraging process mining to gain actionable insights into their ERP-driven workflows, enabling them to optimize processes, identify bottlenecks, and enhance overall operational efficiency.

“By Region, North America is slated to grow at the fastest rate and Europe to have the largest market share during the forecast period”
North America to attain the highest growth rate in the process mining market due to the region’s robust embrace of cutting-edge technologies and digital transformation initiatives. With a dynamic business landscape and a strong focus on innovation, North American enterprises are keenly investing in process mining solutions to optimize their intricate business processes. Europe is poised to dominate the regional segment of the process mining market. The region has been at the forefront of embracing and implementing advanced technologies, leading to a robust digital infrastructure. Stringent regulatory frameworks in Europe, particularly regarding data privacy and compliance, have fueled the adoption of process mining tools.

Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), vice presidents, innovation and technology directors, system integrators, and executives from various key organizations operating in the Process mining market.
 By Company: Tier I–25%, Tier II–55%, and Tier III–20%
 By Designation: C-Level Executives–35%, D-Level Executives–45%, and Managers–20%
 By Region: North America– 35%, Europe – 30%, Asia Pacific– 20% and Middle East Africa- 9%, Latin america-6%

The report includes the study of key players offering process mining software and services. The major players in the process mining market include IBM (US), ABBYY (US), Celonis (US), UiPath (US), Software AG (Germany), SAP Signavio (Germany), QPR Software (Finland), Microsoft (US), Appian (US), Pegasystems (US), Mehrwerk (Germany), Kofax (US), Soroco (US), iGrafx (US), Nintex (US), Automation Anywhere (US), Hyland Software (US), Fluxicon (Netherlands), Datapolis (Poland), Apromore (Australia), BusinessOptix (US), StereoLOGIC (Canada), Worksoft (US), Inverbis Analytics (Spain), Skan.ai (US), Mindzie (US), Cyclone Robotics (China), Upflux (Brazil), Puzzledata Inc. (South Korea), Kyp.ai (Germany), Workfellow (Finland).

Research coverage
This research report categorizes the process mining market by Offering (Software and Services), by Mining Algorithms (Discovery Algorithms, Conformance Checking Algorithms, Enhancement & Extension Algorithms, Clustering & Classification Algorithms, Sequence Analysis Algorithms, Deep Learning Algorithms, Temporal Process Mining Algorithms and Others), by Data Source (Enterprise Resource Planning (ERP) Systems, Customer Relationship Management (CRM) Systems, IoT Devices & Sensors, Custom Applications & Databases, Workflow & BPM Systems, Document Management Systems, Supply Chain & Logistics Data, Financial Systems Data and Other Data Sources), by Vertical (BFSI, Manufacturing, IT & ITeS, Healthcare & Life Sciences, Retail & eCommerce, Energy & Utilities, Transportation & Logistics, Government & Defense, Education and Other Veticals), and by region (North America, Europe, Asia Pacific, Middle East & Africa, and Latin America). The scope of the report covers detailed information regarding the major factors, such as drivers, restraints, challenges, and opportunities, influencing the growth of the process mining market. A detailed analysis of the key industry players has been done to provide insights into their business overview, solutions, and services; key strategies; contracts, partnerships, agreements, new product & service launches, mergers and acquisitions, and recent developments associated with the process mining market. Competitive analysis of upcoming startups in the process mining market ecosystem is covered in this report.

Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall process mining market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.

The report provides insights on the following pointers:
• Analysis of key drivers (increasing complexity of business processes, rising adoption of digital transformation, growing need for process visibility and control), restraints (lack of awareness and understanding, data security and privacy concersns, data quality and availability issues), opportunities (AI and ML integration, rising demand for cloud based solutions, increasing focus on sustainability), and challenges (integration with other technologies, need for improving the usability of process mining tools, interpreting complex insights).
• Product Development/Innovation: Detailed insights on upcoming technologies, research & development activities, and new product & service launches in the process mining market
• Market Development: Comprehensive information about lucrative markets – the report analyses the process mining market across varied regions
• Market Diversification: Exhaustive information about new products & services, untapped geographies, recent developments, and investments in the process mining market
• Competitive Assessment: In-depth assessment of market shares, growth strategies and service offerings of leading players like include IBM (US), ABBYY (US), Celonis (US), UiPath (US), Software AG (Germany), SAP Signavio (Germany), QPR Software (Finland), Microsoft (US), Appian (US) and Pegasystems (US), among others in the process mining market strategies. The report also helps stakeholders understand the pulse of the process mining market and provides them information on key market drivers, restraints, challenges, and opportunities.

Table of Contents

1            INTRODUCTION            48

1.1         STUDY OBJECTIVES      48

1.2         MARKET DEFINITION   48

1.3         STUDY SCOPE  49

1.3.1      MARKET SEGMENTATION         49

TABLE 1             PROCESS MINING MARKET: DETAILED SEGMENTATION              50

1.3.2      INCLUSIONS & EXCLUSIONS     53

1.3.3      REGIONS COVERED      54

1.4         YEARS CONSIDERED     55

1.5         CURRENCY CONSIDERED          55

TABLE 2             USD EXCHANGE RATES, 2018–2022         55

1.6         STAKEHOLDERS            56

1.7         IMPACT OF RECESSION 56

2            RESEARCH METHODOLOGY     57

2.1         RESEARCH DATA           57

FIGURE 1           RESEARCH DESIGN       57

2.1.1      SECONDARY DATA       58

2.1.2      PRIMARY DATA 58

TABLE 3             PRIMARY INTERVIEWS 58

2.1.2.1   Breakup of primary profiles             59

2.1.2.2   Key industry insights          59

2.2         MARKET BREAKUP AND DATA TRIANGULATION           60

FIGURE 2           DATA TRIANGULATION             60

2.3         MARKET SIZE ESTIMATION       61

FIGURE 3           PROCESS MINING MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES   61

2.3.1      TOP-DOWN APPROACH             61

2.3.2      BOTTOM-UP APPROACH           62

FIGURE 4           APPROACH 1 (SUPPLY-SIDE): REVENUE FROM SOLUTIONS/SERVICES OF PROCESS MINING VENDORS 62

FIGURE 5           APPROACH 2, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE AND SERVICES OF PROCESS MINING VENDORS          63

FIGURE 6           APPROACH 3, BOTTOM-UP (SUPPLY-SIDE): COLLECTIVE REVENUE FROM ALL SOFTWARE AND SERVICES OF PROCESS MINING VENDORS          64

FIGURE 7           APPROACH 4, BOTTOM-UP (DEMAND-SIDE): SHARE OF PROCESS MINING IN OVERALL INFORMATION TECHNOLOGY SPENDING              65

2.4         MARKET FORECAST      66

TABLE 4             FACTOR ANALYSIS        66

2.5         RESEARCH ASSUMPTIONS         67

2.6         LIMITATIONS AND RISK ASSESSMENT  68

2.7         IMPACT OF RECESSION ON PROCESS MINING MARKET 69

TABLE 5             IMPACT OF RECESSION ON GLOBAL PROCESS MINING MARKET            70

3            EXECUTIVE SUMMARY 71

TABLE 6             GLOBAL PROCESS MINING MARKET SIZE AND GROWTH RATE, 2018–2022 (USD MILLION, Y-O-Y %)        73

TABLE 7             GLOBAL PROCESS MINING MARKET SIZE AND GROWTH RATE, 2023–2028 (USD MILLION, Y-O-Y %)        73

FIGURE 8           SOFTWARE SEGMENT TO ACCOUNT FOR LARGER MARKET IN 2023      73

FIGURE 9           INTEGRATION & COLLABORATION TOOLS SEGMENT TO LEAD MARKET DURING FORECAST PERIOD      74

FIGURE 10         PROFESSIONAL SERVICES TO DOMINATE MARKET IN 2023              74

FIGURE 11         TRAINING & CONSULTING SERVICES SEGMENT TO ACCOUNT FOR LARGER SHARE IN 2023      74

FIGURE 12         DISCOVERY ALGORITHMS SEGMENT TO ACCOUNT FOR LARGEST MARKET IN 2023         75

FIGURE 13         ERP SYSTEMS SEGMENT TO LEAD MARKET IN 2023       75

FIGURE 14         MANUFACTURING SEGMENT TO WITNESS HIGHEST GROWTH DURING FORECAST PERIOD     76

FIGURE 15         EUROPE TO ACCOUNT FOR LARGEST SHARE DURING FORECAST PERIOD       76

4            PREMIUM INSIGHTS      77

4.1         ATTRACTIVE OPPORTUNITIES FOR PLAYERS IN PROCESS MINING MARKET            77

FIGURE 16         INCREASING NEED TO AUGMENT CONTINUOUS PROCESS IMPROVEMENT AND AGILITY TO DRIVE MARKET         77

4.2         PROCESS MINING MARKET: KEY MINING ALGORITHMS             78

FIGURE 17         DEEP LEARNING ALGORITHMS SEGMENT TO RECORD HIGHEST GROWTH DURING FORECAST PERIOD            78

4.3         EUROPE: PROCESS MINING MARKET, BY OFFERING AND KEY VERTICAL         78

FIGURE 18         SOFTWARE AND BFSI SEGMENTS TO ACCOUNT FOR SIGNIFICANT SHARE IN 2023     78

4.4         PROCESS MINING MARKET: REGIONAL ANALYSIS          79

FIGURE 19         EUROPE TO ACCOUNT FOR LARGEST SHARE IN 2023    79

5            MARKET OVERVIEW AND INDUSTRY TRENDS   80

5.1         INTRODUCTION            80

5.2         MARKET DYNAMICS     80

FIGURE 20         PROCESS MINING MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES    80

5.2.1      DRIVERS            81

5.2.1.1   Increasing complexity of business processes   81

5.2.1.2   Rising digital transformation           81

5.2.1.3   Growing need for process visibility and control            82

5.2.2      RESTRAINTS     82

5.2.2.1   Lack of awareness and understanding among potential users      82

5.2.2.2   Data security and privacy concerns  82

5.2.2.3   Data quality and availability issues   83

5.2.3      OPPORTUNITIES           83

5.2.3.1   Artificial intelligence and machine learning integration              83

5.2.3.2   Rising demand for cloud-based solutions       84

5.2.3.3   Increasing focus on sustainability     84

5.2.4      CHALLENGES   85

5.2.4.1   Use of legacy systems and integration with other technologies   85

5.2.4.2   Data complexity  85

5.2.4.3   Diverse data sources and intricate process interdependencies    86

5.3         EVOLUTION OF PROCESS MINING         86

FIGURE 21         EVOLUTION OF PROCESS MINING         86

5.4         VALUE CHAIN ANALYSIS            88

FIGURE 22         VALUE CHAIN ANALYSIS            88

TABLE 8             ROLE OF PLAYERS IN VALUE CHAIN      90

5.5         ECOSYSTEM ANALYSIS 91

TABLE 9             ROLE OF PLAYERS IN MARKET ECOSYSTEM      91

FIGURE 23         ECOSYSTEM MAP          92

5.5.1      PROCESS MINING MARKET: SOFTWARE PROVIDERS     93

5.5.2      PROCESS MINING MARKET: SERVICE PROVIDERS          93

5.5.3      PROCESS MINING MARKET: DATA PROVIDERS 93

5.5.4      PROCESS MINING MARKET: SYSTEM INTEGRATORS      93

5.5.5      PROCESS MINING MARKET: END USERS             93

5.5.6      PROCESS MINING MARKET: REGULATORY BODIES        93

5.6         PROCESS MINING ARCHITECTURE        94

FIGURE 24         PROCESS MINING ARCHITECTURE        94

5.6.1      INFORMATION SYSTEMS           94

5.6.2      EVENT LOG DATA PRE-PROCESSING    94

5.6.3      PROCESS MAP CREATION          95

5.6.4      INSIGHT GENERATION 95

5.7         BEST PRACTICES IN PROCESS MINING MARKET             95

TABLE 10           BEST PRACTICES IN PROCESS MINING MARKET             96

5.8         CASE STUDY ANALYSIS 97

5.8.1      HEALTHCARE & LIFE SCIENCES 97

5.8.1.1   Johnson & Johnson adopted Celonis’ process mining and value chain technologies to deliver practical, day-to-day solutions        97

5.8.2      ENERGY & UTILITIES    97

5.8.2.1   eRegio implemented Signavio’s Business Transformation Suite to identify process bottlenecks and inefficiencies           97

5.8.3      GOVERNMENT & DEFENSE        98

5.8.3.1   US State Government leveraged IBM’s process mining solutions to streamline procurement processes      98

5.8.4      MANUFACTURING        98

5.8.4.1   Hitachi partnered with Automation Anywhere to streamline business processes and enhance employee efficiency     98

5.8.5      BFSI      99

5.8.5.1   Işbank deployed UiPath Process Mining to discover pockets of value within its processes and provide impactful recommendations to businesses             99

5.8.6      EDUCATION     99

5.8.6.1   Munich University of Applied Sciences implemented iGrafx’s solutions to optimize process landscape 99

5.9         TECHNOLOGY ANALYSIS           100

5.9.1      KEY TECHNOLOGIES    100

5.9.1.1   Artificial Intelligence (AI) and Machine Learning (ML)            100

5.9.1.2   Robotic Process Automation (RPA) 100

5.9.1.3   Cloud Computing 101

5.9.1.4   IoT        101

5.9.1.5   Big Data Analytics             101

5.9.2      ADJACENT TECHNOLOGIES      102

5.9.2.1   Natural Language Processing (NLP)             102

5.9.2.2   Decision Support System (DSS)      102

5.9.2.3   Data Streaming and Real-time Analytics        102

5.9.3      COMPLIMENTARY TECHNOLOGIES      103

5.9.3.1   Data Warehousing             103

5.9.3.2   Data Governance 103

5.9.3.3   Encryption and Cybersecurity          103

5.9.3.4   APIs      104

5.10       TARIFF AND REGULATORY LANDSCAPE            104

5.10.1    PROCESS MINING SOFTWARE TARIFF   104

TABLE 11           PROCESS MINING SOFTWARE TARIFF, BY COUNTRY, 2022              104

5.10.2    REGULATORY LANDSCAPE       105

5.10.2.1 Regulatory bodies, government agencies, and other organizations            106

TABLE 12           NORTH AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         106

TABLE 13           EUROPE: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS 106

TABLE 14           ASIA PACIFIC: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         107

TABLE 15           MIDDLE EAST & AFRICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         108

TABLE 16           LATIN AMERICA: REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS         108

5.10.2.2 North America     109

5.10.2.2.1            Data Privacy Compliance (DPC) Act             109

5.10.2.2.2            California Consumer Privacy Act (CCPA)     109

5.10.2.2.3            Personal Information Protection and Electronic Documents Act (PIPEDA)           109

5.10.2.3 Europe  109

5.10.2.3.1            General Data Protection Regulation (GDPR) 109

5.10.2.3.2            Commission nationale de l’informatique et des libertés (France)              110

5.10.2.3.3            Autoriteit Persoonsgegevens (Netherlands)   110

5.10.2.3.4            Data Protection Act (Germany)      110

5.10.2.4 Asia Pacific          110

5.10.2.4.1            Personal Data Protection Act (PDPA)          110

5.10.2.4.2            Personal Information Protection Act (PIPA) 110

5.10.2.4.3            Personal Data Protection Bill (PDPB)           110

5.10.2.5 Middle East & Africa          111

5.10.2.5.1            Protection of Personal Information Act (POPIA)        111

5.10.2.5.2            Data Protection Law (DPL)            111

5.10.2.5.3            DIFC Data Protection Law – Dubai International Financial Centre              111

5.10.2.6 Latin America      111

5.10.2.6.1            Lei Geral de Proteção de Dados (LGPD)      111

5.10.2.6.2            Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP)   111

5.10.2.6.3            Ley de Protección de Datos Personales (LPDP)          111

5.11       PATENT ANALYSIS        112

5.11.1    METHODOLOGY           112

5.11.2    PATENTS FILED, BY DOCUMENT TYPE, 2013–2023          112

TABLE 17           PATENTS FILED, 2013–2023        112

5.11.3    INNOVATION AND PATENT APPLICATIONS      112

FIGURE 25         TOTAL NUMBER OF PATENTS GRANTED, 2013–2023      112

5.11.3.1 Top applicants     113

FIGURE 26         TOP TEN COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS, 2013–2023         113

FIGURE 27         REGIONAL ANALYSIS OF PATENTS GRANTED, 2013–2023              113

TABLE 18           TOP 20 PATENT OWNERS IN PROCESS MINING MARKET, 2013–2023      114

TABLE 19           LIST OF TOP PATENTS IN PROCESS MINING MARKET, 2023              115

5.12       PRICING ANALYSIS        118

5.12.1    AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOFTWARE TYPE    118

FIGURE 28         AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOFTWARE TYPE           118

TABLE 20           AVERAGE SELLING PRICE TREND OF KEY PLAYERS, BY SOFTWARE TYPE           119

5.12.2    INDICATIVE PRICING ANALYSIS, BY PROCESS MINING VENDOR              119

TABLE 21           INDICATIVE PRICING ANALYSIS, BY PROCESS MINING VENDOR            119

5.13       TRADE ANALYSIS          120

5.13.1    IMPORT SCENARIO OF COMPUTER SOFTWARE 120

FIGURE 29         COMPUTER SOFTWARE IMPORTS, BY KEY COUNTRY, 2015–2022 (USD BILLION)      121

5.13.2    EXPORT SCENARIO OF COMPUTER SOFTWARE 121

FIGURE 30         COMPUTER SOFTWARE EXPORTS, BY KEY COUNTRY, 2015–2022 (USD BILLION)      122

5.14       KEY CONFERENCES & EVENTS  123

TABLE 22           KEY CONFERENCES & EVENTS, 2023–2023           123

5.15       PORTER’S FIVE FORCES ANALYSIS         124

FIGURE 31         PORTER’S FIVE FORCES ANALYSIS         124

5.15.1    THREAT OF NEW ENTRANTS    125

5.15.2    THREAT OF SUBSTITUTES         125

5.15.3    BARGAINING POWER OF SUPPLIERS     125

5.15.4    BARGAINING POWER OF BUYERS           125

5.15.5    INTENSITY OF COMPETITIVE RIVALRY 125

5.16       PROCESS MINING TECHNOLOGY ROADMAP     126

TABLE 23           PROCESS MINING TECHNOLOGY ROADMAP     126

5.17       PROCESS MINING MARKET: BUSINESS MODELS 128

FIGURE 32         PROCESS MINING MARKET: BUSINESS MODELS 128

5.17.1    SOFTWARE VENDOR MODEL    128

5.17.2    CONSULTING SERVICES MODEL            129

5.17.3    PLATFORM-AS-A-SERVICE MODEL        129

5.17.4    MANAGED SERVICES MODEL    129

5.17.5    DATA MONETIZATION MODEL 130

5.18       TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS 130

FIGURE 33         TRENDS/DISRUPTIONS IMPACTING BUYERS/CLIENTS 130

5.19       KEY STAKEHOLDERS AND BUYING CRITERIA    131

5.19.1    KEY STAKEHOLDERS IN BUYING PROCESS         131

FIGURE 34         INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS             131

TABLE 24           INFLUENCE OF STAKEHOLDERS ON BUYING PROCESS FOR TOP THREE VERTICALS             131

5.19.2    BUYING CRITERIA         132

FIGURE 35         KEY BUYING CRITERIA FOR TOP THREE VERTICALS     132

TABLE 25           KEY BUYING CRITERIA FOR TOP THREE APPLICATIONS              132

6            PROCESS MINING MARKET, BY DATA SOURCE  133

6.1         INTRODUCTION            134

6.1.1      DATA SOURCES: PROCESS MINING MARKET DRIVERS   134

FIGURE 36         ERP SYSTEMS SEGMENT TO LEAD MARKET DURING FORECAST PERIOD       135

TABLE 26           PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION)          136

TABLE 27           PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION)          136

6.2         ENTERPRISES RESOURCE PLANNING (ERP) SYSTEMS    137

6.2.1      WIDESPREAD ADOPTION OF ERP SYSTEMS ACROSS INDUSTRIES TO DRIVE MARKET 137

TABLE 28           PROCESS MINING MARKET, BY ERP SYSTEM, 2018–2022 (USD MILLION)          137

TABLE 29           PROCESS MINING MARKET, BY ERP SYSTEM, 2023–2028 (USD MILLION)          138

6.2.2      FINANCIAL ERP DATA  138

TABLE 30           FINANCIAL ERP DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          138

TABLE 31           FINANCIAL ERP DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          139

6.2.3      INVENTORY ERP DATA 139

TABLE 32           INVENTORY ERP DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       140

TABLE 33           INVENTORY ERP DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       140

6.2.4      PROCUREMENT ERP DATA        140

TABLE 34           PROCUREMENT ERP DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       141

TABLE 35           PROCUREMENT ERP DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       141

6.3         CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEMS     141

6.3.1      NEED TO HARNESS CUSTOMER-CENTRIC DATA FROM CRM SYSTEMS TO PROPEL GROWTH  141

TABLE 36           PROCESS MINING MARKET, BY CRM SYSTEM, 2018–2022 (USD MILLION)          142

TABLE 37           PROCESS MINING MARKET, BY CRM SYSTEM, 2023–2028 (USD MILLION)          142

6.3.2      SALES CRM DATA          143

TABLE 38           SALES CRM DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          143

TABLE 39           SALES CRM DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          143

6.3.3      MARKETING CRM DATA             144

TABLE 40           MARKETING CRM DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       144

TABLE 41           MARKETING CRM DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       145

6.3.4      CUSTOMER SUPPORT CRM DATA          145

TABLE 42           CUSTOMER SUPPORT CRM DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  146

TABLE 43           CUSTOMER SUPPORT CRM DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  146

6.4         IOT DEVICES & SENSORS            146

6.4.1      RAPID ADOPTION OF IOT TECHNOLOGY ACROSS INDUSTRIES TO DRIVE POPULARITY OF IOT DEVICES AND SENSORS     146

TABLE 44           PROCESS MINING MARKET, BY IOT DEVICE & SENSOR, 2018–2022 (USD MILLION)     147

TABLE 45           PROCESS MINING MARKET, BY IOT DEVICE & SENSOR, 2023–2028 (USD MILLION)     147

6.4.2      SENSOR DATA ANALYTICS        147

TABLE 46           SENSOR DATA ANALYTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       148

TABLE 47           SENSOR DATA ANALYTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       148

6.4.3      IOT DEVICE PERFORMANCE DATA        148

TABLE 48          IOT DEVICE PERFORMANCE DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  149

TABLE 49          IOT DEVICE PERFORMANCE DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  149

6.4.4      PREDICTIVE MAINTENANCE DATA       150

TABLE 50           PREDICTIVE MAINTENANCE DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            150

TABLE 51           PREDICTIVE MAINTENANCE DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            150

6.5         CUSTOM APPLICATIONS & DATABASES             151

6.5.1      RISING NEED TO ANALYZE AND OPTIMIZE SPECIFIC WORKFLOWS TO DRIVE ADOPTION OF CUSTOM APPLICATIONS AND DATABASES          151

TABLE 52           PROCESS MINING MARKET, BY CUSTOM APPLICATION & DATABASE, 2018–2022 (USD MILLION)  151

TABLE 53           PROCESS MINING MARKET, BY CUSTOM APPLICATION & DATABASE, 2023–2028 (USD MILLION)  152

6.5.2      CUSTOM DATABASE TABLES    152

TABLE 54           CUSTOM DATABASE TABLES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       152

TABLE 55           CUSTOM DATABASE TABLES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       153

6.5.3      LEGACY APPLICATION DATA   153

TABLE 56           LEGACY APPLICATION DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       154

TABLE 57           LEGACY APPLICATION DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       154

6.5.4      WEB APPLICATION LOGS          154

TABLE 58           WEB APPLICATION LOGS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       155

TABLE 59           WEB APPLICATION LOGS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       155

6.6         WORKFLOW & BPM SYSTEMS    155

6.6.1      GROWING EMPHASIS ON STREAMLINING OPERATIONS AND BOOSTING PRODUCTIVITY FOR SUSTAINABLE BUSINESS EXPANSION TO DRIVE MARKET 155

TABLE 60           PROCESS MINING MARKET, BY WORKFLOW & BPM SYSTEM, 2018–2022 (USD MILLION)          156

TABLE 61           PROCESS MINING MARKET, BY WORKFLOW & BPM SYSTEM, 2023–2028 (USD MILLION)          156

6.6.2      WORKFLOW PROCESS DATA     156

TABLE 62           WORKFLOW PROCESS DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       157

TABLE 63           WORKFLOW PROCESS DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       157

6.6.3      BUSINESS PROCESS MODEL & NOTATION (BPMN) MODEL EXECUTION      157

TABLE 64           BUSINESS PROCESS MODEL & NOTATION (BPMN) MODEL EXECUTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          158

TABLE 65           BUSINESS PROCESS MODEL & NOTATION (BPMN) MODEL EXECUTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          158

6.6.4      PROCESS WORKFLOW METRICS             159

TABLE 66           PROCESS WORKFLOW METRICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  159

TABLE 67           PROCESS WORKFLOW METRICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  160

6.7         DOCUMENT MANAGEMENT SYSTEMS  160

6.7.1      RAPID DIGITAL TRANSFORMATION TO PROPEL GROWTH OF DOCUMENT MANAGEMENT SYSTEMS  160

TABLE 68           PROCESS MINING MARKET, BY DOCUMENT MANAGEMENT SYSTEM, 2018–2022 (USD MILLION)        161

TABLE 69           PROCESS MINING MARKET, BY DOCUMENT MANAGEMENT SYSTEM, 2023–2028 (USD MILLION)        161

6.7.2      DOCUMENT WORKFLOW DATA             161

TABLE 70           DOCUMENT WORKFLOW DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  162

TABLE 71           DOCUMENT WORKFLOW DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  162

6.7.3      CONTENT MANAGEMENT DATA           162

TABLE 72           CONTENT MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  163

TABLE 73           CONTENT MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  163

6.7.4      DIGITAL SIGNATURE WORKFLOWS       163

TABLE 74           DIGITAL SIGNATURE WORKFLOWS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            164

TABLE 75           DIGITAL SIGNATURE WORKFLOWS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            164

6.8         SUPPLY CHAIN & LOGISTICS DATA       164

6.8.1      SURGE IN ECOMMERCE AND GLOBAL TRADE TO BOOST GROWTH OF PROCESS MINING SOLUTIONS ACROSS SUPPLY CHAINS             164

TABLE 76           PROCESS MINING MARKET, BY SUPPLY CHAIN & LOGISTICS DATA, 2018–2022 (USD MILLION)            165

TABLE 77           PROCESS MINING MARKET, BY SUPPLY CHAIN & LOGISTICS DATA, 2023–2028 (USD MILLION)            165

6.8.2      TRANSPORTATION & SHIPPING DATA  166

TABLE 78           TRANSPORTATION & SHIPPING DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            166

TABLE 79           TRANSPORTATION & SHIPPING DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            166

6.8.3      SUPPLIER & VENDOR INTERACTIONS   167

TABLE 80           SUPPLIER & VENDOR INTERACTIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            167

TABLE 81           SUPPLIER & VENDOR INTERACTIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            168

6.8.4      COLD CHAIN MONITORING DATA         168

TABLE 82           COLD CHAIN MONITORING DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  169

TABLE 83           COLD CHAIN MONITORING DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  169

6.9         FINANCIAL SYSTEMS DATA       169

6.9.1      INCREASING COMPLEXITY OF FINANCIAL TRANSACTIONS TO SPUR DEMAND FOR PROCESS MINING TOOLS            169

TABLE 84           PROCESS MINING MARKET, BY FINANCIAL SYSTEMS DATA, 2018–2022 (USD MILLION)          170

TABLE 85           PROCESS MINING MARKET, BY FINANCIAL SYSTEMS DATA, 2023–2028 (USD MILLION)          170

6.9.2      ACCOUNTING & FINANCIAL TRANSACTIONS    170

TABLE 86           ACCOUNTING & FINANCIAL TRANSACTIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)           171

TABLE 87           ACCOUNTING & FINANCIAL TRANSACTIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)           171

6.9.3      EXPENSE MANAGEMENT DATA 171

TABLE 88           EXPENSE MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  172

TABLE 89           EXPENSE MANAGEMENT DATA: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  172

6.9.4      AUDIT & COMPLIANCE RECORDS          172

TABLE 90           AUDIT & COMPLIANCE RECORDS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  173

TABLE 91           AUDIT & COMPLIANCE RECORDS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  173

6.10       OTHER DATA SOURCES             174

TABLE 92           OTHER DATA SOURCES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       174

TABLE 93           OTHER DATA SOURCES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       174

7            PROCESS MINING MARKET, BY MINING ALGORITHM    175

7.1         INTRODUCTION            176

7.1.1      MINING ALGORITHMS: PROCESS MINING MARKET DRIVERS     176

FIGURE 37         DEEP LEARNING ALGORITHMS SEGMENT TO BE FASTEST-GROWING SEGMENT DURING FORECAST PERIOD         177

TABLE 94           PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION)     177

TABLE 95           PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION)     178

7.2         DISCOVERY ALGORITHMS        178

7.2.1      DISCOVERY ALGORITHMS HELP ORGANIZATIONS GAIN INSIGHTS INTO OPERATIONS FOR OPTIMIZATION AND EFFICIENCY        178

TABLE 96           PROCESS MINING MARKET, BY DISCOVERY ALGORITHM, 2018–2022 (USD MILLION)     179

TABLE 97           PROCESS MINING MARKET, BY DISCOVERY ALGORITHM, 2023–2028 (USD MILLION)     179

7.2.2      HEURISTIC MINING       179

TABLE 98           HEURISTIC MINING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          180

TABLE 99           HEURISTIC MINING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          180

7.2.2.1   Directly-follows Graph Discovery    180

7.2.2.2   Dependency Graph Discovery         181

7.2.3      ALPHA MINER  181

TABLE 100         ALPHA MINER: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)     181

TABLE 101         ALPHA MINER: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)     182

7.2.3.1   Enhanced Heuristic Mining             182

7.2.3.2   Noise Filtering     182

7.2.3.3   Loop Handling    183

7.2.4      INDUCTIVE MINER        183

TABLE 102         INDUCTIVE MINER: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          183

TABLE 103         INDUCTIVE MINER: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          184

7.2.4.1   Directly-follows Graph Induction    184

7.2.4.2   Log Petri Net Conversion  184

7.2.4.3   Noise Tolerance  185

7.3         CONFORMANCE CHECKING ALGORITHMS        185

7.3.1      CONFORMANCE CHECKING ALGORITHMS ALIGN PROCESSES WITH INTENDED MODELS, IMPROVING PERFORMANCE AND COMPLIANCE  185

TABLE 104         PROCESS MINING MARKET, BY CONFORMANCE CHECKING ALGORITHM, 2018–2022 (USD MILLION)             186

TABLE 105         PROCESS MINING MARKET, BY CONFORMANCE CHECKING ALGORITHM, 2023–2028 (USD MILLION)             186

7.3.2      TOKEN-BASED REPLAY 186

TABLE 106         TOKEN-BASED REPLAY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       187

TABLE 107         TOKEN-BASED REPLAY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       187

7.3.2.1   Token-based Replay Fitness Analysis             187

7.3.2.2   Token-based Replay Alignments      188

7.3.2.3   Token-based Replay Precision & Generalization          188

7.3.3      LOG-BASED CONFORMANCE CHECKING           188

TABLE 108         LOG-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            189

TABLE 109         LOG-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            189

7.3.3.1   Deviation Detection          189

7.3.3.2   Conformance Metrics        190

7.3.3.3   Root Cause Analysis          190

7.3.4      MODEL-BASED CONFORMANCE CHECKING      190

TABLE 110         MODEL-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            191

TABLE 111         MODEL-BASED CONFORMANCE CHECKING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            191

7.3.4.1   Process Model Alignment  191

7.3.4.2   Model-based Conformance Checking Fitness Analysis 192

7.3.4.3   Model-based Conformance Checking Precision & Generalization            192

7.4         ENHANCEMENT & EXTENSION ALGORITHMS   192

7.4.1      ENHANCEMENT & EXTENSION ALGORITHMS REFINE EXISTING PROCESS MODELS THROUGH IMPROVED OPERATIONAL EFFECTIVENESS              192

TABLE 112         PROCESS MINING MARKET, BY ENHANCEMENT & EXTENSION ALGORITHM, 2018–2022 (USD MILLION)             193

TABLE 113         PROCESS MINING MARKET, BY ENHANCEMENT & EXTENSION ALGORITHM, 2023–2028 (USD MILLION)             193

7.4.2      PROCESS SIMULATION 193

TABLE 114         PROCESS SIMULATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       194

TABLE 115         PROCESS SIMULATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       194

7.4.2.1   Monte Carlo Simulation    194

7.4.2.2   Process Variability Analysis             195

7.4.2.3   What-If-Analysis 195

7.4.3      RECOMMENDATION ALGORITHMS       195

TABLE 116         RECOMMENDATION ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            196

TABLE 117         RECOMMENDATION ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            196

7.4.3.1   Process Optimization Recommendations       196

7.4.3.2   Resource Allocation Recommendations         197

7.4.3.3   Compliance Improvement Guidance 197

7.4.4      PREDICTIVE ANALYTICS ALGORITHMS 197

TABLE 118         PREDICTIVE ANALYTICS ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            198

TABLE 119         PREDICTIVE ANALYTICS ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            198

7.4.4.1   Machine Learning for Process Predictions     198

7.4.4.2   Predictive KPI Monitoring 199

7.5         CLUSTERING & CLASSIFICATION ALGORITHMS             199

7.5.1      CLUSTERING & CLASSIFICATION ALGORITHMS ENABLE BETTER RESOURCE ALLOCATION AND INFORMED DECISION-MAKING 199

TABLE 120         PROCESS MINING MARKET, BY CLUSTERING & CLASSIFICATION ALGORITHM, 2018–2022 (USD MILLION)          199

TABLE 121         PROCESS MINING MARKET, BY CLUSTERING & CLASSIFICATION ALGORITHM, 2023–2028 (USD MILLION)          200

7.5.2      PROCESS INSTANCE CLUSTERING         200

TABLE 122         PROCESS INSTANCE CLUSTERING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  200

TABLE 123         PROCESS INSTANCE CLUSTERING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  201

7.5.2.1   Similarity Measures           201

7.5.2.2   Hierarchical Clustering      201

7.5.2.3   K-Means Clustering           202

7.5.3      PROCESS VARIANT CLASSIFICATION    202

TABLE 124         PROCESS VARIANT CLASSIFICATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            202

TABLE 125         PROCESS VARIANT CLASSIFICATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            203

7.5.3.1   Decision Tree Classification            203

7.5.3.2   Naive Bayes Classification 203

7.5.3.3   Support Vector Machines (SVM)     204

7.5.4      ANOMALY DETECTION 204

TABLE 126         ANOMALY DETECTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       204

TABLE 127         ANOMALY DETECTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       205

7.5.4.1   Statistical Anomaly Detection          205

7.5.4.2   Isolation Forest    205

7.5.4.3   Autoencoders for Sequence Anomalies          206

7.6         SEQUENCE ANALYSIS ALGORITHMS     206

7.6.1      SEQUENCE ANALYSIS ALGORITHMS ENABLE BUSINESSES TO IMPROVE SEQUENCING OF CRUCIAL PROCESSES FOR INCREASED EFFICIENCY              206

TABLE 128         PROCESS MINING MARKET, BY SEQUENCE ANALYSIS ALGORITHM, 2018–2022 (USD MILLION)             206

TABLE 129         PROCESS MINING MARKET, BY SEQUENCE ANALYSIS ALGORITHM, 2023–2028 (USD MILLION)             207

7.6.2      SEQUENTIAL PATTERN MINING             207

TABLE 130         SEQUENTIAL PATTERN MINING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  207

TABLE 131         SEQUENTIAL PATTERN MINING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  208

7.6.2.1   Frequent Sequential Pattern Discovery          208

7.6.2.2   Parallel Sequence Mining  208

7.6.3      SEQUENCE ALIGNMENT            208

TABLE 132         SEQUENCE ALIGNMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       209

TABLE 133         SEQUENCE ALIGNMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       209

7.6.3.1   Event Log Sequence Alignment       209

7.6.3.2   Sequence Edit Distance Metrics       210

7.6.3.3   Sequence Clustering          210

7.6.4      PROCESS PATH ANALYSIS         210

TABLE 134         PROCESS PATH ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       211

TABLE 135         PROCESS PATH ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       211

7.6.4.1   Path Frequency Analysis    211

7.6.4.2   Process Path Abstraction   212

7.6.4.3   Critical Path Identification 212

7.7         DEEP LEARNING ALGORITHMS 212

7.7.1      DEEP LEARNING ALGORITHMS LEVERAGE NEURAL NETWORKS TO ENHANCE PREDICTIVE CAPABILITIES AND OPERATIONAL INTELLIGENCE              212

TABLE 136         PROCESS MINING MARKET, BY DEEP LEARNING FOR PROCESS MINING, 2018–2022 (USD MILLION)        213

TABLE 137         PROCESS MINING MARKET, BY DEEP LEARNING FOR PROCESS MINING, 2023–2028 (USD MILLION)        213

7.7.2      RECURRENT NEURAL NETWORKS (RNN)           213

TABLE 138         RECURRENT NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  214

TABLE 139         RECURRENT NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  214

7.7.2.1   LSTM-based Process Analysis         214

7.7.2.2   GRU-based Sequence Modeling      215

7.7.2.3   Event Sequence Prediction 215

7.7.3      TRANSFORMER MODELS           215

TABLE 140         TRANSFORMER MODELS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       216

TABLE 141         TRANSFORMER MODELS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       216

7.7.3.1   Attention-based Process Analysis    216

7.7.3.2   Transformer-XL for Long Sequences             217

7.7.3.3   Process Text Mining          217

7.7.4      GRAPH NEURAL NETWORKS (GNN)      217

TABLE 142         GRAPH NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       218

TABLE 143         GRAPH NEURAL NETWORKS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       218

7.7.4.1   Graph-based Process Analysis         218

7.7.4.2   Graph Attention Networks (GAT)   219

7.7.4.3   GNNs for Process Prediction           219

7.8         TEMPORAL PROCESS MINING ALGORITHMS    219

7.8.1      GROWING FOCUS ON TIMING AND DURATION OF PROCESS EVENTS AND OPTIMIZING TIMING-BASED PROCESSES TO DRIVE GROWTH       219

TABLE 144         PROCESS MINING MARKET, BY TEMPORAL PROCESS MINING ALGORITHM, 2018–2022 (USD MILLION)             220

TABLE 145         PROCESS MINING MARKET, BY TEMPORAL PROCESS MINING ALGORITHM, 2023–2028 (USD MILLION)             220

7.8.2      TEMPORAL PATTERN DISCOVERY         220

TABLE 146        TEMPORAL PATTERN DISCOVERY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  221

TABLE 147        TEMPORAL PATTERN DISCOVERY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  221

7.8.2.1   Time Interval-based Patterns          221

7.8.2.2   Temporal Rules and Constraints      222

7.8.2.3   Duration Analysis 222

7.8.3      TIME SERIES ANALYSIS 222

TABLE 148         TIME SERIES ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       223

TABLE 149         TIME SERIES ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       223

7.8.3.1   Event Log Time Series Analysis       223

7.8.3.2   Process Event Forecasting 223

7.8.3.3   Time-related Process Insights          224

7.9         OTHER MINING ALGORITHMS 224

TABLE 150         OTHER MINING ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       225

TABLE 151         OTHER MINING ALGORITHMS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       225

8            PROCESS MINING MARKET, BY OFFERING         226

8.1         INTRODUCTION            227

8.1.1      OFFERINGS: PROCESS MINING MARKET DRIVERS          227

FIGURE 38         SERVICES SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD       228

TABLE 152         PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          228

TABLE 153         PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          228

8.2         SOFTWARE       229

FIGURE 39         CONTINUOUS MONITORING & ANALYTICS TOOLS SEGMENT TO LEAD MARKET IN 2023         229

TABLE 154         PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)          230

TABLE 155         PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)          230

8.2.1      PROCESS DISCOVERY TOOLS   230

8.2.1.1   Process discovery tools empower organizations to enhance and streamline their processes             230

TABLE 156         PROCESS MINING MARKET, BY PROCESS DISCOVERY TOOL, 2018–2022 (USD MILLION)          231

TABLE 157         PROCESS MINING MARKET, BY PROCESS DISCOVERY TOOL, 2023–2028 (USD MILLION)          231

8.2.1.2   Event Log-based Discovery             231

TABLE 158         EVENT LOG-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  232

TABLE 159         EVENT LOG-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  232

8.2.1.2.1 Automated Discovery        232

8.2.1.2.2 Interactive Discovery         233

8.2.1.2.3 Log Filtering and Preprocessing      233

8.2.1.3   Process Map-based Discovery         233

TABLE 160        PROCESS MAP-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  234

TABLE 161        PROCESS MAP-BASED DISCOVERY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  234

8.2.1.3.1 Flowchart Generation        234

8.2.1.3.2 Process Map Visualization 235

8.2.2      CONFORMANCE CHECKING TOOLS      235

8.2.2.1   Conformance checking tools bridge gap between theoretical models and actual operational realities           235

TABLE 162         PROCESS MINING MARKET, BY CONFORMANCE CHECKING TOOL, 2018–2022 (USD MILLION)           236

TABLE 163         PROCESS MINING MARKET, BY CONFORMANCE CHECKING TOOL, 2023–2028 (USD MILLION)           236

8.2.2.2   Model-checking Conformance         236

TABLE 164         MODEL-CHECKING CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            237

TABLE 165         MODEL-CHECKING CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            237

8.2.2.2.1 Direct Model Comparison 237

8.2.2.2.2 Statistical Model Checking 238

8.2.2.2.3 Automated Rule-based Conformance            238

8.2.2.3   Log-based Conformance    238

TABLE 166         LOG-BASED CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       239

TABLE 167         LOG-BASED CONFORMANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       239

8.2.2.3.1 Deviation Detection          239

8.2.2.3.2 Anomaly Detection            240

8.2.2.3.3 Root Cause Analysis          240

8.2.3      PROCESS ENHANCEMENT AND SIMULATION TOOLS    240

8.2.3.1   Need for fostering process enhancement and simulation to drive market growth              240

TABLE 168         PROCESS MINING MARKET, BY PROCESS ENHANCEMENT AND SIMULATION TOOL, 2018–2022 (USD MILLION) 241

TABLE 169         PROCESS MINING MARKET, BY PROCESS ENHANCEMENT AND SIMULATION TOOL, 2023–2028 (USD MILLION) 241

8.2.3.2   Simulation & Optimization 241

TABLE 170         SIMULATION & OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  242

TABLE 171         SIMULATION & OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  242

8.2.3.2.1 Process Simulation            242

8.2.3.2.2 What-If Analysis  243

8.2.3.2.3 Optimization Algorithms   243

8.2.3.3   Process Enhancement & Automation             243

TABLE 172         PROCESS ENHANCEMENT & AUTOMATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            244

TABLE 173         PROCESS ENHANCEMENT & AUTOMATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            244

8.2.3.3.1 Recommendation Engine   244

8.2.3.3.2 Automation Integration     245

8.2.3.3.3 Process Redesign Tools     245

8.2.4      PERFORMANCE ANALYSIS TOOLS          245

8.2.4.1   Performance analysis tools enable businesses to gain valuable insights into efficiency and effectiveness of operational processes    245

TABLE 174         PROCESS MINING MARKET, BY PERFORMANCE ANALYSIS TOOL, 2018–2022 (USD MILLION)           246

TABLE 175         PROCESS MINING MARKET, BY PERFORMANCE ANALYSIS TOOL, 2023–2028 (USD MILLION)           246

8.2.4.2   Performance Metrics         246

TABLE 176         PERFORMANCE METRICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       247

TABLE 177         PERFORMANCE METRICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       247

8.2.4.2.1 Key Performance Indicator (KPI) Tracking   247

8.2.4.2.2 Process Efficiency Analysis 248

8.2.4.2.3 Bottleneck Identification    248

8.2.4.3   Performance Visualization 248

TABLE 178         PERFORMANCE VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  249

TABLE 179         PERFORMANCE VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  249

8.2.4.3.1 Real-time Performance Dashboard  249

8.2.4.3.2 Historical Performance Trends        250

8.2.4.3.3 Performance Benchmarking            250

8.2.5      VISUALIZATION TOOLS             250

8.2.5.1   Growing need for businesses to transform complex data into actionable insights to spur demand        250

TABLE 180         PROCESS MINING MARKET, BY VISUALIZATION TOOL, 2018–2022 (USD MILLION)     251

TABLE 181         PROCESS MINING MARKET, BY VISUALIZATION TOOL, 2023–2028 (USD MILLION)     251

8.2.5.2   Process Visualization         251

TABLE 182         PROCESS VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       252

TABLE 183         PROCESS VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       252

8.2.5.2.1 Interactive Process Maps   252

8.2.5.2.2 Process Flowcharts            253

8.2.5.2.3 Heatmaps & Sankey Diagrams         253

8.2.5.3   Data Visualization             253

TABLE 184         DATA VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       254

TABLE 185         DATA VISUALIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       254

8.2.5.3.1 Data Dashboards 254

8.2.5.3.2 Custom Data Visualizations             255

8.2.5.3.3 Data Exploration Tools      255

8.2.6      CONTINUOUS MONITORING & ANALYTICS TOOLS       255

8.2.6.1   Need for companies to drive proactive and strategic decision-making to boost adoption of continuous monitoring & analytics tools    255

TABLE 186         PROCESS MINING MARKET, BY CONTINUOUS MONITORING & ANALYTICS TOOL, 2018–2022 (USD MILLION)    256

TABLE 187         PROCESS MINING MARKET, BY CONTINUOUS MONITORING & ANALYTICS TOOL, 2023–2028 (USD MILLION)    256

8.2.6.2   Real-time Monitoring        256

TABLE 188         REAL-TIME MONITORING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       257

TABLE 189         REAL-TIME MONITORING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       257

8.2.6.2.1 Continuous Event Stream Analytics 257

8.2.6.2.2 Real-time Process Tracking             258

8.2.6.2.3 Alerting & Notification      258

8.2.6.3   Historical Analytics            258

TABLE 190         HISTORICAL ANALYTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       259

TABLE 191         HISTORICAL ANALYTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       259

8.2.6.3.1 Trend Analysis    259

8.2.6.3.2 Root Cause Analysis          260

8.2.6.3.3 Historical Process Performance Reports        260

8.2.6.4   Predictive Analytics           260

TABLE 192         PREDICTIVE ANALYTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       261

TABLE 193         PREDICTIVE ANALYTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       261

8.2.6.4.1 Machine Learning Models 261

8.2.6.4.2 Predictive KPI Forecasting 262

8.2.6.5   Advanced Prediction Models           262

TABLE 194        ADVANCED PREDICTION MODELS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  262

TABLE 195        ADVANCED PREDICTION MODELS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  263

8.2.6.5.1 Complex Event Processing 263

8.2.6.5.2 Time Series Forecasting     263

8.2.7      INTEGRATION & COLLABORATION TOOLS       264

8.2.7.1   Growing demand among organizations to enhance efficiency and foster seamless communication to spur growth         264

TABLE 196         PROCESS MINING MARKET, BY INTEGRATION & COLLABORATION TOOL, 2018–2022 (USD MILLION)      264

TABLE 197         PROCESS MINING MARKET, BY INTEGRATION & COLLABORATION TOOL, 2023–2028 (USD MILLION)      265

8.2.7.2   Data Integration  265

TABLE 198         DATA INTEGRATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          265

TABLE 199         DATA INTEGRATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          266

8.2.7.2.1 Data Source Integration     266

8.2.7.2.2 API & Data Connector Support       266

8.2.7.2.3 Data Transformation & Mapping     267

8.2.7.3   Collaboration Tools           267

TABLE 200         COLLABORATION TOOLS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       267

TABLE 201         COLLABORATION TOOLS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       268

8.2.7.3.1 Workflow Collaboration     268

8.2.7.3.2 Team Collaboration           268

8.2.7.3.3 Process Documentation & Sharing   269

8.2.8      OTHER SOFTWARE SOLUTIONS             269

TABLE 202         OTHER SOFTWARE SOLUTIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  270

TABLE 203         OTHER SOFTWARE SOLUTIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  270

8.3         SERVICES          270

FIGURE 40         MANAGED SERVICES SEGMENT TO REGISTER HIGHER CAGR DURING FORECAST PERIOD     271

TABLE 204         PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION)          271

TABLE 205         PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION)          271

8.3.1      PROFESSIONAL SERVICES          272

8.3.1.1   Professional services offer specialized expertise for seamless integration of process mining tools         272

FIGURE 41         SYSTEM INTEGRATION & IMPLEMENTATION SEGMENT TO ACCOUNT FOR LARGEST SHARE BY 2028            272

TABLE 206         PROFESSIONAL SERVICES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       273

TABLE 207         PROFESSIONAL SERVICES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       273

8.3.1.1.1 System Integration & Implementation Services            273

8.3.1.1.2 Support & Maintenance Services     274

8.3.1.1.3 Training & Consulting Services       274

8.3.2      MANAGED SERVICES    274

8.3.2.1   Managed services provide end-to-end management of process mining, helping businesses focus on core competencies          274

TABLE 208         MANAGED SERVICES: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          275

TABLE 209         MANAGED SERVICES: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          275

9            PROCESS MINING MARKET, BY VERTICAL          276

9.1         INTRODUCTION            277

9.1.1      VERTICALS: PROCESS MINING MARKET DRIVERS           277

FIGURE 42         MANUFACTURING SEGMENT TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD     278

TABLE 210         PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION)          278

TABLE 211         PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION)          279

9.2         BFSI      279

9.2.1      FOCUS ON TRANSFORMING BFSI LANDSCAPE WITH OPERATIONAL EXCELLENCE TO DRIVE GROWTH         279

TABLE 212         PROCESS MINING MARKET, BY BFSI APPLICATION, 2018–2022 (USD MILLION) 280

TABLE 213         PROCESS MINING MARKET, BY BFSI APPLICATION, 2023–2028 (USD MILLION) 280

9.2.1.1   Loan Origination & Underwriting    280

TABLE 214         LOAN ORIGINATION & UNDERWRITING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            281

TABLE 215         LOAN ORIGINATION & UNDERWRITING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            281

9.2.1.1.1 Credit Risk Assessment      281

9.2.1.1.2 Mortgage Approval Process             282

9.2.1.1.3 Loan Document Verification           282

9.2.1.2   Fraud Detection & Prevention         282

TABLE 216         FRAUD DETECTION & PREVENTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            283

TABLE 217         FRAUD DETECTION & PREVENTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            283

9.2.1.2.1 Transaction Fraud Analysis              283

9.2.1.2.2 Identity Theft Detection    284

9.2.1.2.3 Anti-money Laundering (AML)      284

9.2.1.3   Customer Onboarding & KYC         284

TABLE 218         CUSTOMER ONBOARDING & KYC: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  285

TABLE 219         CUSTOMER ONBOARDING & KYC: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  285

9.2.1.3.1 Customer Due Diligence   285

9.2.1.3.2 KYC Process Efficiency     286

9.2.1.3.3 Compliance Monitoring     286

9.2.1.4   Claims Processing              286

TABLE 220         CLAIMS PROCESSING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          287

TABLE 221         CLAIMS PROCESSING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          287

9.2.1.4.1 Insurance Claims Verification          287

9.2.1.4.2 Claims Settlement Efficiency           288

9.2.1.4.3 Fraudulent Claims Detection           288

9.2.1.5   Others   288

TABLE 222         OTHER BFSI APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       289

TABLE 223         OTHER BFSI APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       289

9.3         MANUFACTURING        290

9.3.1      PROCESS MINING OFFERS COMPREHENSIVE VIEW OF ENTIRE PRODUCTION CHAIN IN MANUFACTURING SECTOR    290

TABLE 224         PROCESS MINING MARKET, BY MANUFACTURING APPLICATION, 2018–2022 (USD MILLION)           290

TABLE 225         PROCESS MINING MARKET, BY MANUFACTURING APPLICATION, 2023–2028 (USD MILLION)           291

9.3.1.1   Production Optimization   291

TABLE 226         PRODUCTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       291

TABLE 227         PRODUCTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       292

9.3.1.1.1 Production Line Efficiency 292

9.3.1.1.2 Workforce Productivity     292

9.3.1.1.3 Equipment Utilization       293

9.3.1.2   Quality Control & Assurance           293

TABLE 228         QUALITY CONTROL & ASSURANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            293

TABLE 229         QUALITY CONTROL & ASSURANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            294

9.3.1.2.1 Defect Detection & Prevention        294

9.3.1.2.2 Compliance Monitoring     294

9.3.1.2.3 Root Cause Analysis          294

9.3.1.3   Supply Chain Management 295

TABLE 230         SUPPLY CHAIN MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       295

TABLE 231         SUPPLY CHAIN MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       296

9.3.1.3.1 Inventory Optimization     296

9.3.1.3.2 Supplier Performance Analysis        296

9.3.1.3.3 Demand Forecasting & Planning     297

9.3.1.4   Maintenance & Reliability 297

TABLE 232         MAINTENANCE & RELIABILITY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       297

TABLE 233         MAINTENANCE & RELIABILITY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       298

9.3.1.4.1 Predictive Maintenance     298

9.3.1.4.2 Asset Utilization Analysis   298

9.3.1.4.3 Downtime Reduction         299

9.3.1.5   Others   299

TABLE 234         OTHER MANUFACTURING APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            299

TABLE 235         OTHER MANUFACTURING APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            300

9.4         IT & ITES            300

9.4.1      EMPHASIS ON EMPOWERING ORGANIZATIONS TO NAVIGATE COMPLEXITIES OF IT SERVICE DELIVERY TO BOOST GROWTH 300

TABLE 236         PROCESS MINING MARKET, BY IT & ITES APPLICATION, 2018–2022 (USD MILLION)     301

TABLE 237         PROCESS MINING MARKET, BY IT & ITES APPLICATION, 2023–2028 (USD MILLION)     301

9.4.1.1   Software Development Lifecycle (SDLC) Analysis      301

TABLE 238         SOFTWARE DEVELOPMENT LIFECYCLE ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)           302

TABLE 239         SOFTWARE DEVELOPMENT LIFECYCLE ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)           302

9.4.1.1.1 Code Review & Optimization           302

9.4.1.1.2 Bug & Issue Tracking         303

9.4.1.1.3 Release Cycle Efficiency    303

9.4.1.2   IT Help & Desk Support    303

TABLE 240         IT HELP & DESK SUPPORT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       304

TABLE 241         IT HELP & DESK SUPPORT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       304

9.4.1.2.1 Ticket Resolution Time Analysis      304

9.4.1.2.2 Incident Trends & Patterns              305

9.4.1.2.3 Service Level Agreement (SLA) Compliance 305

9.4.1.3   IT Infrastructure Management        305

TABLE 242         IT INFRASTRUCTURE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            306

TABLE 243         IT INFRASTRUCTURE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            306

9.4.1.3.1 Network Performance Monitoring   306

9.4.1.3.2 Server Resource Utilization              307

9.4.1.3.3 IT Asset Inventory             307

9.4.1.4   Cybersecurity & Threat Detection   307

TABLE 244         CYBERSECURITY & THREAT DETECTION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            308

TABLE 245         CYBERSECURITY & THREAT DETECTION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            308

9.4.1.4.1 Intrusion Detection & Response      308

9.4.1.4.2 Security Incident Analysis  309

9.4.1.4.3 Compliance With Security Policies  309

9.4.1.5   Others   309

TABLE 246         OTHER IT & ITES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  310

TABLE 247         OTHER IT & ITES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  310

9.5         HEALTHCARE & LIFE SCIENCES 310

9.5.1      NEED FOR IMPROVING PATIENT CARE AND DRIVING INNOVATION TO SPUR ADOPTION OF PROCESS MINING SERVICES    310

TABLE 248         PROCESS MINING MARKET, BY HEALTHCARE & LIFE SCIENCES APPLICATION, 2018–2022 (USD MILLION)           311

TABLE 249         PROCESS MINING MARKET, BY HEALTHCARE & LIFE SCIENCES APPLICATION, 2023–2028 (USD MILLION)           311

9.5.1.1   Patient Care & Hospital Management            312

TABLE 250         PATIENT CARE & HOSPITAL MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            312

TABLE 251         PATIENT CARE & HOSPITAL MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            312

9.5.1.1.1 Patient Journey Analysis    313

9.5.1.1.2 Resource Allocation Optimization   313

9.5.1.1.3 Billing & Claims Processing             313

9.5.1.2   Clinical Trials Optimization             314

TABLE 252         CLINICAL TRIALS OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  314

TABLE 253         CLINICAL TRIALS OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  314

9.5.1.2.1 Trial Enrollment Efficiency 315

9.5.1.2.2 Adverse Event Analysis      315

9.5.1.2.3 Drug Development Timelines         315

9.5.1.3   Electronic Health Records (EHR) Analysis    316

TABLE 254         ELECTRONIC HEALTH RECORDS ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            316

TABLE 255         ELECTRONIC HEALTH RECORDS ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            316

9.5.1.3.1 EHR Data Accuracy           317

9.5.1.3.2 Regulatory Compliance     317

9.5.1.3.3 Patient Outcome Improvement       317

9.5.1.4   Supply Chain & Pharmaceutical Manufacturing           318

TABLE 256         SUPPLY CHAIN & PHARMACEUTICAL MANUFACTURING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)        318

TABLE 257         SUPPLY CHAIN & PHARMACEUTICAL MANUFACTURING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)        318

9.5.1.4.1 Pharmaceutical Production Optimization      319

9.5.1.4.2 Drug Traceability 319

9.5.1.4.3 Inventory Management      319

9.5.1.5   Others   320

TABLE 258         OTHER HEALTHCARE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            320

TABLE 259         OTHER HEALTHCARE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            320

9.6         RETAIL & ECOMMERCE 321

9.6.1      RISING IMPORTANCE OF IDENTIFYING CUSTOMER PATTERNS AND PREFERENCES TO PROPEL MARKET      321

TABLE 260         PROCESS MINING MARKET, BY RETAIL & ECOMMERCE APPLICATION, 2018–2022 (USD MILLION)           321

TABLE 261         PROCESS MINING MARKET, BY RETAIL & ECOMMERCE APPLICATION, 2023–2028 (USD MILLION)           322

9.6.1.1   Customer Experience Enhancement 322

TABLE 262         CUSTOMER EXPERIENCE ENHANCEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            322

TABLE 263         CUSTOMER EXPERIENCE ENHANCEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            323

9.6.1.1.1 Customer Journey Mapping             323

9.6.1.1.2 Personalization & Recommendations             323

9.6.1.1.3 Cart Abandonment Analysis            323

9.6.1.2   Inventory & Stock Management       324

TABLE 264         INVENTORY & STOCK MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            324

TABLE 265         INVENTORY & STOCK MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            325

9.6.1.2.1 Stock-level Optimization   325

9.6.1.2.2 Stock Demand Forecasting 325

9.6.1.2.3 Shelf Space Optimization   326

9.6.1.3   Order Fulfillment & Logistics          326

TABLE 266         ORDER FULFILLMENT & LOGISTICS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            326

TABLE 267         ORDER FULFILLMENT & LOGISTICS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            327

9.6.1.3.1 Order Process Efficiency   327

9.6.1.3.2 Delivery Time Optimization            327

9.6.1.3.3 Returns Management        328

9.6.1.4   Pricing & Promotion Strategy          328

TABLE 268         PRICING & PROMOTION STRATEGY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            328

TABLE 269         PRICING & PROMOTION STRATEGY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            329

9.6.1.4.1 Dynamic Pricing Analysis  329

9.6.1.4.2 Promotion Effectiveness    329

9.6.1.4.3 Profit Margin Optimization             330

9.6.1.5   Others   330

TABLE 270         OTHER RETAIL & ECOMMERCE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)           330

TABLE 271         OTHER RETAIL & ECOMMERCE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)           331

9.7         ENERGY & UTILITIES    331

9.7.1      PROCESS MINING ENHANCES SUPPLY CHAIN AND MAINTENANCE PROCEDURES IN ENERGY & UTILITIES SECTOR 331

TABLE 272         PROCESS MINING MARKET, BY ENERGY & UTILITIES APPLICATION, 2018–2022 (USD MILLION)           332

TABLE 273         PROCESS MINING MARKET, BY ENERGY & UTILITIES APPLICATION, 2023–2028 (USD MILLION)           332

9.7.1.1   Energy Consumption Analysis         332

TABLE 274         ENERGY CONSUMPTION ANALYSIS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            333

TABLE 275         ENERGY CONSUMPTION ANALYSIS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            333

9.7.1.1.1 Energy Efficiency Improvement       333

9.7.1.1.2 Energy Demand Forecasting            334

9.7.1.1.3 Renewable Energy Integration         334

9.7.1.2   Asset Management & Predictive Maintenance             334

TABLE 276         ASSET MANAGEMENT & PREDICTIVE MAINTENANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)        335

TABLE 277         ASSET MANAGEMENT & PREDICTIVE MAINTENANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)        335

9.7.1.2.1 Equipment Reliability Analysis        336

9.7.1.2.2 Asset Performance Optimization     336

9.7.1.2.3 Grid Resilience Enhancement          336

9.7.1.3   Grid & Distribution Optimization    337

TABLE 278         GRID & DISTRIBUTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            337

TABLE 279         GRID & DISTRIBUTION OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            338

9.7.1.3.1 Grid Performance Analysis 338

9.7.1.3.2 Distribution Network Efficiency      338

9.7.1.3.3 Smart Grid Implementation             339

9.7.1.4   Environmental Compliance             339

TABLE 280         ENVIRONMENTAL COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)  340

TABLE 281         ENVIRONMENTAL COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)  340

9.7.1.4.1 Emissions Monitoring & Reporting  340

9.7.1.4.2 Regulatory Compliance     341

9.7.1.4.3 Sustainability Initiatives     341

9.7.1.5   Others   341

TABLE 282         OTHER ENERGY & UTILITIES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)           342

TABLE 283         OTHER ENERGY & UTILITIES APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)           342

9.8         TRANSPORTATION & LOGISTICS           342

9.8.1      GROWING DEMAND FOR MORE AGILE AND RESPONSIVE SUPPLY CHAIN TO DRIVE MARKET        342

TABLE 284         PROCESS MINING MARKET, BY TRANSPORTATION & LOGISTICS APPLICATION, 2018–2022 (USD MILLION)    343

TABLE 285         PROCESS MINING MARKET, BY TRANSPORTATION & LOGISTICS APPLICATION, 2023–2028 (USD MILLION)    343

9.8.1.1   Route Optimization           344

TABLE 286         ROUTE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       344

TABLE 287         ROUTE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       344

9.8.1.1.1 Transportation Route Efficiency      345

9.8.1.1.2 Delivery Time Monitoring 345

9.8.1.1.3 Fleet Management             345

9.8.1.2   Inventory & Warehouse Management            346

TABLE 288         INVENTORY & WAREHOUSE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            346

TABLE 289         INVENTORY & WAREHOUSE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            346

9.8.1.2.1 Inventory Turnover Optimization    347

9.8.1.2.2 Warehouse Efficiency        347

9.8.1.2.3 Demand Forecasting          347

9.8.1.3   Logistics Visibility & Tracking         348

TABLE 290         LOGISTICS VISIBILITY & TRACKING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            348

TABLE 291         LOGISTICS VISIBILITY & TRACKING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            349

9.8.1.3.1 Supply Chain Visibility      349

9.8.1.3.2 Carrier Performance Analysis          349

9.8.1.3.3 Last-mile Delivery Optimization     350

9.8.1.4   Safety & Compliance         350

TABLE 292         SAFETY & COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       351

TABLE 293         SAFETY & COMPLIANCE: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       351

9.8.1.4.1 Driver Safety Monitoring   351

9.8.1.4.2 Regulatory Compliance     352

9.8.1.4.3 Incident & Accident Analysis           352

9.8.1.5   Others   352

TABLE 294         OTHER TRANSPORTATION & LOGISTICS APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)        353

TABLE 295         OTHER TRANSPORTATION & LOGISTICS APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)        353

9.9         GOVERNMENT & DEFENSE        353

9.9.1      PROCESS MINING SERVES AS CRITICAL TOOL FOR MAINTAINING OPERATIONAL INTEGRITY IN GOVERNMENT & DEFENSE SECTOR        353

TABLE 296         PROCESS MINING MARKET, BY GOVERNMENT & DEFENSE APPLICATION, 2018–2022 (USD MILLION)           354

TABLE 297         PROCESS MINING MARKET, BY GOVERNMENT & DEFENSE APPLICATION, 2023–2028 (USD MILLION)           354

9.9.1.1   Citizen Services Improvement         355

TABLE 298         CITIZEN SERVICES IMPROVEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            355

TABLE 299         CITIZEN SERVICES IMPROVEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            355

9.9.1.1.1 Government Service Efficiency        356

9.9.1.1.2 Citizen Experience Enhancement    356

9.9.1.1.3 Compliance Monitoring     356

9.9.1.2   Public Health & Safety       357

TABLE 300         PUBLIC HEALTH & SAFETY: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       357

TABLE 301         PUBLIC HEALTH & SAFETY: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       358

9.9.1.2.1 Emergency Response Optimization  358

9.9.1.2.2 Disease Surveillance          358

9.9.1.2.3 Traffic Management          359

9.9.1.3   Regulatory Compliance & Auditing  359

TABLE 302         REGULATORY COMPLIANCE & AUDITING: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            360

TABLE 303         REGULATORY COMPLIANCE & AUDITING: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            360

9.9.1.3.1 Audit Trail Analysis           360

9.9.1.3.2 Data Privacy Compliance  361

9.9.1.3.3 Regulatory Reporting         361

9.9.1.4   Others   361

TABLE 304         OTHER GOVERNMENT & DEFENSE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)           362

TABLE 305         OTHER GOVERNMENT & DEFENSE APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)           362

9.10       EDUCATION     362

9.10.1    NEED FOR INSTITUTIONS TO MEET NECESSARY BENCHMARKS AND MAINTAIN HIGH STANDARD OF EDUCATION TO PROPEL USE OF PROCESS MINING STRATEGIES    362

TABLE 306         PROCESS MINING MARKET, BY EDUCATION APPLICATION, 2018–2022 (USD MILLION)          363

TABLE 307         PROCESS MINING MARKET, BY EDUCATION APPLICATION, 2023–2028 (USD MILLION)          363

9.10.1.1 Student Lifecycle Management        364

TABLE 308         STUDENT LIFECYCLE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            364

TABLE 309         STUDENT LIFECYCLE MANAGEMENT: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            364

9.10.1.1.1            Enrollment Process Optimization    365

9.10.1.1.2            Academic Performance Analysis      365

9.10.1.1.3            Student Support Services   365

9.10.1.2 Curriculum & Course Optimization 366

TABLE 310         CURRICULUM & COURSE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            366

TABLE 311         CURRICULUM & COURSE OPTIMIZATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            367

9.10.1.2.1            Curriculum Design Efficiency          367

9.10.1.2.2            Course Enrollment Analysis             367

9.10.1.2.3            Learning Outcome Improvement     368

9.10.1.3 Resource Allocation           368

TABLE 312         RESOURCE ALLOCATION: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)       369

TABLE 313         RESOURCE ALLOCATION: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)       369

9.10.1.3.1            Faculty Workload Balancing            369

9.10.1.3.2            Infrastructure Utilization   370

9.10.1.3.3            Budget Allocation Efficiency            370

9.10.1.4 Others   370

TABLE 314         OTHER EDUCATION APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)            371

TABLE 315         OTHER EDUCATION APPLICATIONS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)            371

9.11       OTHER VERTICALS       371

TABLE 316         OTHER VERTICALS: PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          372

TABLE 317         OTHER VERTICALS: PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          372

10          PROCESS MINING MARKET, BY REGION              373

10.1       INTRODUCTION            374

FIGURE 43         NORTH AMERICA TO REGISTER HIGHEST GROWTH DURING FORECAST PERIOD       374

FIGURE 44         US TO REGISTER HIGHEST CAGR DURING FORECAST PERIOD              375

TABLE 318         PROCESS MINING MARKET, BY REGION, 2018–2022 (USD MILLION)          375

TABLE 319         PROCESS MINING MARKET, BY REGION, 2023–2028 (USD MILLION)          375

10.2       NORTH AMERICA          376

10.2.1    NORTH AMERICA: PROCESS MINING MARKET DRIVERS 376

10.2.2    NORTH AMERICA: RECESSION IMPACT 376

FIGURE 45         NORTH AMERICA: PROCESS MINING MARKET SNAPSHOT              377

TABLE 320         NORTH AMERICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          378

TABLE 321         NORTH AMERICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          378

TABLE 322         NORTH AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)          378

TABLE 323         NORTH AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)          379

TABLE 324         NORTH AMERICA: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION)          379

TABLE 325         NORTH AMERICA: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION)          379

TABLE 326         NORTH AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION)             380

TABLE 327         NORTH AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION)             380

TABLE 328         NORTH AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION)       381

TABLE 329         NORTH AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION)       381

TABLE 330         NORTH AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION)          382

TABLE 331         NORTH AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION)          382

TABLE 332         NORTH AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION)          383

TABLE 333         NORTH AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION)          383

10.2.3    US         383

10.2.3.1 Rising demand for process mining solutions to contribute to market growth              383

TABLE 334         US: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          384

TABLE 335         US: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          384

10.2.4    CANADA            384

10.2.4.1 Growing adoption of insurance solutions by enterprises to drive market   384

TABLE 336         CANADA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 385

TABLE 337         CANADA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 385

10.3       EUROPE             385

10.3.1    EUROPE: PROCESS MINING MARKET DRIVERS  386

10.3.2    EUROPE: RECESSION IMPACT   386

FIGURE 46         EUROPE: PROCESS MINING MARKET SNAPSHOT            387

TABLE 338         EUROPE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 387

TABLE 339         EUROPE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 388

TABLE 340         EUROPE: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION) 388

TABLE 341         EUROPE: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION) 388

TABLE 342         EUROPE: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION) 389

TABLE 343         EUROPE: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION) 389

TABLE 344         EUROPE: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION)          389

TABLE 345         EUROPE: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION)          390

TABLE 346         EUROPE: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION)     390

TABLE 347         EUROPE: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION)     391

TABLE 348         EUROPE: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION) 391

TABLE 349         EUROPE: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION) 392

TABLE 350         EUROPE: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION) 392

TABLE 351         EUROPE: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION) 393

10.3.3    UK         393

10.3.3.1 Surge in demand for operational efficiency and streamlined business processes across diverse industries to drive growth        393

TABLE 352         UK: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          394

TABLE 353         UK: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          394

10.3.4    GERMANY         394

10.3.4.1 Growing emphasis on data-driven decision-making and actionable insights to boost market        394

TABLE 354         GERMANY: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)     395

TABLE 355         GERMANY: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)     395

10.3.5    FRANCE             395

10.3.5.1 Robust combination of economic stability and growing awareness regarding transformative potential of process optimization to drive adoption of process mining technologies        395

TABLE 356         FRANCE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 396

TABLE 357         FRANCE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 396

10.3.6    ITALY   396

10.3.6.1 Need for identifying and addressing inefficiencies in business processes to spur market expansion 396

TABLE 358         ITALY: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 397

TABLE 359         ITALY: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 397

10.3.7    SPAIN   397

10.3.7.1 Rising emphasis on recognizing importance of optimizing operational processes to strengthen use of process mining technologies             397

TABLE 360         SPAIN: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 398

TABLE 361         SPAIN: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 398

10.3.8    NETHERLANDS 398

10.3.8.1 Need for continuous improvement in businesses to fuel adoption of process mining solutions  398

TABLE 362         NETHERLANDS: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          399

TABLE 363         NETHERLANDS: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          399

10.3.9    REST OF EUROPE           399

TABLE 364         REST OF EUROPE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          400

TABLE 365         REST OF EUROPE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          400

10.4       ASIA PACIFIC    400

10.4.1    ASIA PACIFIC: PROCESS MINING MARKET DRIVERS       401

10.4.2    ASIA PACIFIC: RECESSION IMPACT        401

TABLE 366         ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)     401

TABLE 367         ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)     402

TABLE 368         ASIA PACIFIC: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)          402

TABLE 369         ASIA PACIFIC: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)          402

TABLE 370         ASIA PACIFIC: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION)     403

TABLE 371         ASIA PACIFIC: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION)     403

TABLE 372         ASIA PACIFIC: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION)             403

TABLE 373         ASIA PACIFIC: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION)             404

TABLE 374         ASIA PACIFIC: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION)          404

TABLE 375         ASIA PACIFIC: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION)          405

TABLE 376         ASIA PACIFIC: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION)     405

TABLE 377         ASIA PACIFIC: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION)     406

TABLE 378         ASIA PACIFIC: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION)     406

TABLE 379         ASIA PACIFIC: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION)     407

10.4.3    CHINA  407

10.4.3.1 Rising emphasis on enhancing operational efficiency and gaining competitive edge to drive market    407

TABLE 380         CHINA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 408

TABLE 381         CHINA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 408

10.4.4    INDIA   408

10.4.4.1 Growing awareness among businesses regarding potential benefits and transparency of process mining technologies to boost market     408

TABLE 382         INDIA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 409

TABLE 383         INDIA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 409

10.4.5    JAPAN  409

10.4.5.1 Rising demand to streamline production processes to leverage process mining solutions 409

TABLE 384         JAPAN: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 410

TABLE 385         JAPAN: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 410

10.4.6    SOUTH KOREA 410

10.4.6.1 Increasing investments in advanced analytics and artificial intelligence to drive growth of market 410

TABLE 386         SOUTH KOREA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          411

TABLE 387         SOUTH KOREA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          411

10.4.7    SINGAPORE      411

10.4.7.1 Increasing government initiatives and rising use of data analytics to contribute to market growth     411

TABLE 388         SINGAPORE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)     412

TABLE 389         SINGAPORE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)     412

10.4.8    AUSTRALIA & NEW ZEALAND   412

10.4.8.1 Strong focus on digital transformation to encourage market expansion    412

TABLE 390         AUSTRALIA & NEW ZEALAND: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)   413

TABLE 391         AUSTRALIA & NEW ZEALAND: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)   413

10.4.9    REST OF ASIA PACIFIC  413

TABLE 392         REST OF ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)   414

TABLE 393         REST OF ASIA PACIFIC: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)   414

10.5       MIDDLE EAST & AFRICA             414

10.5.1    MIDDLE EAST & AFRICA: PROCESS MINING MARKET DRIVERS  415

10.5.2    MIDDLE EAST & AFRICA: RECESSION IMPACT   415

TABLE 394         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)   416

TABLE 395         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)   416

TABLE 396         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)  416

TABLE 397         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)  417

TABLE 398         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION)       417

TABLE 399         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION)       417

TABLE 400         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION)            418

TABLE 401         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION)            418

TABLE 402         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION)       419

TABLE 403         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION)       419

TABLE 404         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION)    420

TABLE 405         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION)    420

TABLE 406         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION)    421

TABLE 407         MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION)    421

10.5.3    SAUDI ARABIA  421

10.5.3.1 Government’s commitment to digital transformation and innovation to drive market growth     421

TABLE 408         SAUDI ARABIA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          422

TABLE 409         SAUDI ARABIA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          422

10.5.4    UAE      422

10.5.4.1 Increased investments by governments in emerging technologies to boost market growth   422

TABLE 410         UAE: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 423

TABLE 411         UAE: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 423

10.5.5    SOUTH AFRICA 423

10.5.5.1 Growing recognition of data-driven decision-making to encourage adoption of process mining solutions    423

TABLE 412         SOUTH AFRICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          424

TABLE 413         SOUTH AFRICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          424

10.5.6    TURKEY             425

10.5.6.1 Expansion of telecommunications sector to create opportunities for process mining market players       425

TABLE 414         TURKEY: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 425

TABLE 415         TURKEY: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 425

10.5.7    REST OF MIDDLE EAST & AFRICA           426

TABLE 416         REST OF MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)            426

TABLE 417         REST OF MIDDLE EAST & AFRICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)            426

10.6       LATIN AMERICA             427

10.6.1    LATIN AMERICA: PROCESS MINING MARKET DRIVERS  427

10.6.2    LATIN AMERICA: RECESSION IMPACT   428

TABLE 418         LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)          428

TABLE 419         LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)          428

TABLE 420         LATIN AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2018–2022 (USD MILLION)          429

TABLE 421         LATIN AMERICA: PROCESS MINING MARKET, BY SOFTWARE, 2023–2028 (USD MILLION)          429

TABLE 422         LATIN AMERICA: PROCESS MINING MARKET, BY SERVICE, 2018–2022 (USD MILLION)          430

TABLE 423         LATIN AMERICA: PROCESS MINING MARKET, BY SERVICE, 2023–2028 (USD MILLION)          430

TABLE 424         LATIN AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2018–2022 (USD MILLION)             430

TABLE 425         LATIN AMERICA: PROCESS MINING MARKET, BY MINING ALGORITHM, 2023–2028 (USD MILLION)             431

TABLE 426         LATIN AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2018–2022 (USD MILLION)       431

TABLE 427         LATIN AMERICA: PROCESS MINING MARKET, BY DATA SOURCE, 2023–2028 (USD MILLION)       432

TABLE 428         LATIN AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2018–2022 (USD MILLION)          432

TABLE 429         LATIN AMERICA: PROCESS MINING MARKET, BY VERTICAL, 2023–2028 (USD MILLION)          433

TABLE 430         LATIN AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2018–2022 (USD MILLION)          433

TABLE 431         LATIN AMERICA: PROCESS MINING MARKET, BY COUNTRY, 2023–2028 (USD MILLION)          433

10.6.3    BRAZIL 434

10.6.3.1 Growing investments in technology infrastructure to bolster popularity of process mining technologies           434

TABLE 432         BRAZIL: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 434

TABLE 433         BRAZIL: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 434

10.6.4    MEXICO             435

10.6.4.1 Rapid growth of venture capital ecosystem to encourage start-ups to adopt process mining technologies           435

TABLE 434         MEXICO: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION) 435

TABLE 435         MEXICO: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION) 435

10.6.5    ARGENTINA      436

10.6.5.1 Growing awareness among industries regarding benefits of adopting process mining solutions to boost market     436

TABLE 436         ARGENTINA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)     436

TABLE 437         ARGENTINA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)     436

10.6.6    REST OF LATIN AMERICA          437

TABLE 438         REST OF LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2018–2022 (USD MILLION)   437

TABLE 439         REST OF LATIN AMERICA: PROCESS MINING MARKET, BY OFFERING, 2023–2028 (USD MILLION)   437

11          COMPETITIVE LANDSCAPE       438

11.1       OVERVIEW        438

11.2       STRATEGIES ADOPTED BY KEY PLAYERS           438

TABLE 440         STRATEGIES ADOPTED BY KEY PROCESS MINING VENDORS              438

11.3       REVENUE ANALYSIS FOR KEY PLAYERS 440

FIGURE 47         BUSINESS SEGMENT REVENUE ANALYSIS, 2018–2022 (USD BILLION)           440

11.4       MARKET SHARE ANALYSIS         441

FIGURE 48         MARKET SHARE ANALYSIS FOR KEY PLAYERS, 2022        441

TABLE 441         PROCESS MINING MARKET: INTENSITY OF COMPETITIVE RIVALRY            442

11.5       BRAND/PRODUCT COMPARATIVE ANALYSIS    444

11.5.1    BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS DISCOVERY SOFTWARE       444

FIGURE 49         BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS DISCOVERY SOFTWARE             444

11.5.1.1 Appian   445

11.5.1.2 UiPath   445

11.5.1.3 Automation Anywhere       445

11.5.1.4 Nintex   445

11.5.2    BRAND/PRODUCT COMPARATIVE ANALYSIS, BY CONFORMANCE CHECKING SOFTWARE 446

FIGURE 50         BRAND/PRODUCT COMPARATIVE ANALYSIS, BY CONFORMANCE CHECKING SOFTWARE             446

11.5.2.1 Celonis  447

11.5.2.2 Software AG        447

11.5.2.3 QPR Software     447

11.5.2.4 Workfellow          447

11.5.3    BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS ENHANCEMENT & OPTIMIZATION SOFTWARE 448

FIGURE 51         BRAND/PRODUCT COMPARATIVE ANALYSIS, BY PROCESS ENHANCEMENT & OPTIMIZATION SOFTWARE 448

11.5.3.1 Apromore            449

11.5.3.2 Mehrwerk            449

11.5.3.3 Skan.ai   449

11.5.3.4 Pegasystems        449

11.6       COMPANY EVALUATION MATRIX, 2022 450

11.6.1    STARS  450

11.6.2    EMERGING LEADERS    450

11.6.3    PERVASIVE PLAYERS     450

11.6.4    PARTICIPANTS 450

FIGURE 52         COMPANY EVALUATION MATRIX FOR KEY PLAYERS, 2022              451

11.6.5    COMPANY FOOTPRINT 452

TABLE 442         PRODUCT FOOTPRINT (17 COMPANIES)           452

TABLE 443         COMPANY FOOTPRINT, BY MINING ALGORITHM (17 COMPANIES)    453

TABLE 444         COMPANY FOOTPRINT, BY REGION (17 COMPANIES)   454

TABLE 445         OVERALL FOOTPRINT (17 COMPANIES)             455

TABLE 446         OVERALL PRODUCT FOOTPRINT ANALYSIS, 2023          456

11.7       START-UP/SME EVALUATION MATRIX, 2022      457

11.7.1    PROGRESSIVE COMPANIES       457

11.7.2    RESPONSIVE COMPANIES          457

11.7.3    DYNAMIC COMPANIES 457

11.7.4    STARTING BLOCKS       457

FIGURE 53         START-UP/SME EVALUATION MATRIX, 2022      458

11.7.5    COMPETITIVE BENCHMARKING            458

TABLE 447         DETAILED LIST OF START-UPS/SMES   458

TABLE 448         COMPETITIVE BENCHMARKING OF START-UPS/SMES  460

11.8       VALUATION AND FINANCIAL METRICS OF KEY PROCESS MINING VENDORS          461

FIGURE 54         EV/EBITDA OF KEY PROCESS MINING VENDORS            461

FIGURE 55         YEAR-TO-DATE (YTD) PRICE TOTAL RETURN AND 5-YEAR STOCK BETA OF KEY PROCESS MINING VENDORS         461

11.9       COMPETITIVE SCENARIO AND TRENDS             462

11.9.1    PRODUCT LAUNCHES & ENHANCEMENTS         462

TABLE 449         PRODUCT LAUNCHES & ENHANCEMENTS, 2022–2023    462

11.9.2    DEALS  464

TABLE 450         DEALS, 2019–2023           464

12          COMPANY PROFILES    467

12.1       INTRODUCTION            467

(Business overview, Products/Solutions/Services offered, Recent developments & MnM View)*

12.2       KEY PLAYERS   467

12.2.1    IBM       467

TABLE 451         IBM: BUSINESS OVERVIEW         467

FIGURE 56         IBM: COMPANY SNAPSHOT       468

TABLE 452         IBM: PRODUCTS/SOLUTIONS/SERVICES OFFERED        468

TABLE 453         IBM: PRODUCT LAUNCHES AND ENHANCEMENTS        469

TABLE 454         IBM: DEALS       469

12.2.2    ABBYY  471

TABLE 455         ABBYY: BUSINESS OVERVIEW    471

TABLE 456         ABBYY: PRODUCTS/SOLUTIONS/SERVICES OFFERED   471

TABLE 457         ABBYY: PRODUCT LAUNCHES AND ENHANCEMENTS   472

TABLE 458         ABBYY: DEALS  472

12.2.3    CELONIS            474

TABLE 459         CELONIS: BUSINESS OVERVIEW 474

TABLE 460         CELONIS: PRODUCTS/SOLUTIONS/SERVICES OFFERED              474

TABLE 461         CELONIS: PRODUCT LAUNCHES AND ENHANCEMENTS              475

TABLE 462         CELONIS: DEALS            476

12.2.4    UIPATH             478

TABLE 463         UIPATH: BUSINESS OVERVIEW 478

FIGURE 57         UIPATH: COMPANY SNAPSHOT 479

TABLE 464         UIPATH: PRODUCTS/SOLUTIONS/SERVICES OFFERED 479

TABLE 465         UIPATH: PRODUCT LAUNCHES AND ENHANCEMENTS 480

TABLE 466         UIPATH: DEALS             481

12.2.5    SOFTWARE AG 482

TABLE 467         SOFTWARE AG: BUSINESS OVERVIEW   482

FIGURE 58         SOFTWARE AG: COMPANY SNAPSHOT 483

TABLE 468         SOFTWARE AG: PRODUCTS/SOLUTIONS/SERVICES OFFERED              483

TABLE 469         SOFTWARE AG: PRODUCT LAUNCHES AND ENHANCEMENTS              484

TABLE 470         SOFTWARE AG: DEALS 484

12.2.6    SAP SIGNAVIO  486

TABLE 471         SAP SIGNAVIO: BUSINESS OVERVIEW    486

TABLE 472         SAP SIGNAVIO: PRODUCTS/SOLUTIONS/SERVICES OFFERED              486

TABLE 473         SAP SIGNAVIO: PRODUCT LAUNCHES AND ENHANCEMENTS              487

TABLE 474         SAP SIGNAVIO: DEALS  488

12.2.7    MICROSOFT      489

TABLE 475         MICROSOFT: BUSINESS OVERVIEW       489

FIGURE 59         MICROSOFT: COMPANY SNAPSHOT      490

TABLE 476         MICROSOFT: PRODUCTS/SOLUTIONS/SERVICES OFFERED              490

TABLE 477         MICROSOFT: PRODUCT LAUNCHES AND ENHANCEMENTS              491

TABLE 478         MICROSOFT: DEALS      491

12.2.8    QPR SOFTWARE             492

TABLE 479         QPR SOFTWARE: BUSINESS OVERVIEW 492

FIGURE 60         QPR SOFTWARE: COMPANY SNAPSHOT             493

TABLE 480         QPR SOFTWARE: PRODUCTS/SOLUTIONS/SERVICES OFFERED              493

TABLE 481         QPR SOFTWARE: PRODUCT LAUNCHES AND ENHANCEMENTS              494

TABLE 482         QPR SOFTWARE: DEALS             494

12.2.9    PEGASYSTEMS 495

TABLE 483         PEGASYSTEMS: BUSINESS OVERVIEW   495

FIGURE 61         PEGASYSTEMS: COMPANY SNAPSHOT  496

TABLE 484         PEGASYSTEMS: PRODUCTS/SOLUTIONS/SERVICES OFFERED              496

TABLE 485         PEGASYSTEMS: PRODUCT LAUNCHES AND ENHANCEMENTS              497

TABLE 486         PEGASYSTEMS: DEALS 497

12.2.10  APPIAN 498

TABLE 487         APPIAN: BUSINESS OVERVIEW  498

FIGURE 62         APPIAN: COMPANY SNAPSHOT 499

TABLE 488         APPIAN: PRODUCTS/SOLUTIONS/SERVICES OFFERED  499

TABLE 489         APPIAN: PRODUCT LAUNCHES AND ENHANCEMENTS 500

TABLE 490         APPIAN: DEALS 500

12.2.11  SOROCO            501

12.2.12  MEHRWERK      501

12.2.13  KOFAX 502

12.2.14  IGRAFX 503

12.2.15  NINTEX              504

12.2.16  AUTOMATION ANYWHERE       505

12.2.17  HYLAND SOFTWARE     506

*Details on Business overview, Products/Solutions/Services offered, Recent developments & MnM View might not be captured in case of unlisted companies.

12.3       START-UPS/SMES          507

12.3.1    APROMORE      507

12.3.2    FLUXICON         508

12.3.3    BUSINESS OPTIX            509

12.3.4    STEREOLOGIC 510

12.3.5    WORKSOFT       511

12.3.6    DATAPOLIS      512

12.3.7    INVERBIS ANALYTICS   513

12.3.8    SKAN.AI             514

12.3.9    MINDZIE            515

12.3.10  CYCLONE ROBOTICS    516

12.3.11  UPFLUX             516

12.3.12  PUZZLEDATA   517

12.3.13  KYP.AI  518

12.3.14  WORKFELLOW 519

13          ADJACENT AND RELATED MARKETS     520

13.1       INTRODUCTION            520

13.2       BUSINESS PROCESS MANAGEMENT (BPM) MARKET      520

13.2.1    MARKET DEFINITION   520

13.2.2    MARKET OVERVIEW     520

13.2.2.1 Business process management market, by component  520

TABLE 491        BUSINESS PROCESS MANAGEMENT MARKET, BY COMPONENT, 2018–2025 (USD MILLION)          521

13.2.2.2 Business process management market, by business function      521

TABLE 492         BUSINESS PROCESS MANAGEMENT MARKET, BY BUSINESS FUNCTION, 2018–2025 (USD MILLION)  521

13.2.2.3 Business process management market, by deployment mode     522

TABLE 493         BUSINESS PROCESS MANAGEMENT MARKET, BY DEPLOYMENT TYPE, 2018–2025 (USD MILLION) 522

13.2.2.4 Business process management market, by organization size       522

TABLE 494         BUSINESS PROCESS MANAGEMENT MARKET, BY ORGANIZATION SIZE, 2018–2025 (USD MILLION)            522

13.2.2.5 Business process management market, by industry       522

TABLE 495         BUSINESS PROCESS MANAGEMENT MARKET, BY INDUSTRY, 2018–2025 (USD MILLION)          523

13.2.2.6 Business process management market, by region         523

TABLE 496         BUSINESS PROCESS MANAGEMENT MARKET, BY REGION, 2018–2025 (USD MILLION)          523

13.3       BUSINESS INTELLIGENCE MARKET       524

13.3.1    MARKET DEFINITION   524

13.3.2    MARKET OVERVIEW     524

13.3.2.1 Business intelligence market, by component  524

TABLE 497         BUSINESS INTELLIGENCE MARKET, BY COMPONENT, 2016–2019 (USD MILLION)     524

TABLE 498         BUSINESS INTELLIGENCE MARKET, BY COMPONENT, 2019–2025 (USD MILLION)     525

13.3.2.2 Business intelligence market, by deployment mode      525

TABLE 499         BUSINESS INTELLIGENCE MARKET, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION)          525

TABLE 500         BUSINESS INTELLIGENCE MARKET, BY DEPLOYMENT MODE, 2019–2025 (USD MILLION)          525

13.3.2.3 Business intelligence market, by organization size        526

TABLE 501         BUSINESS INTELLIGENCE MARKET, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION)          526

TABLE 502         BUSINESS INTELLIGENCE MARKET, BY ORGANIZATION SIZE, 2019–2025 (USD MILLION)          526

13.3.2.4 Business intelligence market, by business function       526

TABLE 503         BUSINESS INTELLIGENCE MARKET, BY BUSINESS FUNCTION, 2016–2019 (USD MILLION)          527

TABLE 504         BUSINESS INTELLIGENCE MARKET, BY BUSINESS FUNCTION, 2019–2025 (USD MILLION)          527

13.3.2.5 Business intelligence market, by industry vertical         527

TABLE 505         BUSINESS INTELLIGENCE MARKET, BY INDUSTRY VERTICAL, 2016–2019 (USD MILLION)          528

TABLE 506         BUSINESS INTELLIGENCE MARKET, BY INDUSTRY VERTICAL, 2019–2025 (USD MILLION)          528

13.3.2.6 Business intelligence market, by region          529

TABLE 507         BUSINESS INTELLIGENCE MARKET, BY REGION, 2016–2019 (USD MILLION) 529

TABLE 508         BUSINESS INTELLIGENCE MARKET, BY REGION, 2019–2025 (USD MILLION) 529

14          APPENDIX         530

14.1       DISCUSSION GUIDE      530

14.2       KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL             537

14.3       CUSTOMIZATION OPTIONS      539

14.4       RELATED REPORTS       539

14.5       AUTHOR DETAILS         540